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JW Marriott Hotel Mexico City Santa Fe

4.5 star property
Luxury hotel with 2 restaurants, in the vicinity of Parque Zoologico de Chapultepec

Choose dates to view prices

Photo gallery for JW Marriott Hotel Mexico City Santa Fe

Indoor pool
Interior
Exterior
View from property
Lobby lounge

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Hot tub
  • Spa
  • Free WiFi
  • Restaurant
  • Air conditioning

Explore the area

View in a map
Ave Sante Fe 160 Col Santa F, Mexico City, 01219
  • Place, Samara Shops
    ‪3 min walk‬
  • Place, Expo Santa Fe Mexico
    ‪10 min walk‬
  • Place, Santa Fe Center Mall
    ‪17 min walk‬
  • Airport, Mexico City (MEX-Mexico City Intl.)
    ‪51 min drive‬

Room options

View all photos for Executive Room, 1 King Bed, City View

Executive Room, 1 King Bed, City View | Egyptian cotton sheets, premium bedding, down comforters, in-room safe

Executive Room, 1 King Bed, City View

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 409 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, City View

View from room

Deluxe Room, 1 King Bed, City View

9.0 out of 10
Wonderful
(22 reviews)
  • City view
  • 409 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | Egyptian cotton sheets, premium bedding, down comforters, in-room safe

Junior Suite, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 614 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds, City View

View from room

Deluxe Room, 2 Double Beds, City View

9.4 out of 10
Exceptional
(16 reviews)
  • City view
  • 409 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

View all photos for Executive Room, 2 Double Beds, City View

Executive Room, 2 Double Beds, City View | Egyptian cotton sheets, premium bedding, down comforters, in-room safe

Executive Room, 2 Double Beds, City View

7.6 out of 10
Good
(4 reviews)
  • City view
  • 603 sq ft
  • Sleeps 3
  • 2 Double Beds

View all photos for Deluxe King Room With City View

Egyptian cotton sheets, premium bedding, down comforters, in-room safe

Deluxe King Room With City View

  • Sleeps 3

View all photos for Deluxe Room With Two Double Beds And City View

Egyptian cotton sheets, premium bedding, down comforters, in-room safe

Deluxe Room With Two Double Beds And City View

  • Sleeps 3

View all photos for King Room With City View-Executive Lounge Access

Egyptian cotton sheets, premium bedding, down comforters, in-room safe

King Room With City View-Executive Lounge Access

  • Sleeps 3

View all photos for Executive Lounge Access, Guest Room, 2 Double, City View

Egyptian cotton sheets, premium bedding, down comforters, in-room safe

Executive Lounge Access, Guest Room, 2 Double, City View

  • Sleeps 3

View all photos for Junior King Suite With Executive Lounge Access

Lobby

Junior King Suite With Executive Lounge Access

  • Sleeps 3

View all photos for Deluxe Room-City View (Non-Smoking)

Egyptian cotton sheets, premium bedding, down comforters, in-room safe

Deluxe Room-City View (Non-Smoking)

  • Sleeps 3

Master Suite, Executive Lounge Access, Suite, 1 King

  • Sleeps 3

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About the neighborhood

Mexico City

Located in Santa Fe, JW Marriott Hotel Mexico City Santa Fe is within a 15-minute drive of popular attractions such as Parque Zoologico de Chapultepec and Chapultepec Castle. This 221-room, 4.5-star hotel welcomes guests with 2 restaurants, a full-service spa, and an indoor pool.

What's nearby

  • Samara Shops - 3 min walk - 0.2 miles
  • Tecnologico de Monterrey - Santa Fe - 8 min walk - 0.5 miles
  • Expo Santa Fe Mexico - 10 min walk - 0.6 miles
  • Santa Fe Center Mall - 17 min walk - 0.9 miles
  • Parque La Mexicana - 17 min walk - 0.9 miles

Getting around

  • Santa Fé Station - 16 min walk
  • Mexico City Buenavista Station - 17 min drive
  • Benito Juarez International Airport (MEX) - 51 min drive

Restaurants

  • ‪McDonald's - ‬2 min walk
  • ‪Fisher's - ‬2 min walk
  • ‪Quattro - ‬1 min walk
  • ‪Vapiano - ‬1 min walk
  • ‪Restaurant CUA - ‬1 min walk

About this property

JW Marriott Hotel Mexico City Santa Fe

Luxury hotel with 2 restaurants, in the vicinity of Parque Zoologico de Chapultepec
At JW Marriott Hotel Mexico City Santa Fe, guests enjoy a full-service spa, an indoor pool, and a gym. Parking is MXN 120 per night (MXN 120 per night for valet parking)—but if you prefer not to drive, catch a ride in the airport shuttle (available 24 hours) for MXN 2200 per vehicle roundtrip. The front desk has multilingual staff on hand 24/7 to help with luggage storage, securing valuables, and dry cleaning/laundry. Other amenities at this luxury hotel include a steam room, free WiFi in public areas, and a hot tub.
42-inch LED TVs come with cable channels and first-run movies, and guests can stay connected with WiFi. Beds are dressed in Egyptian cotton sheets and pillow menus, and bathrooms offer rainfall showers, hair dryers, and designer toiletries. Other standard amenities include iPod docks, espresso makers, and safes. Housekeeping is available on request.
An indoor pool and a hot tub are on site. Other recreational amenities include a steam room and a fitness center.
Oriental Spa has 5 treatment rooms. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna and a hot tub. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy.

Similar properties

Lobby
Barceló México Santa Fe
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
9.0 out of 10, Wonderful, 2,817 reviews
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The price is $108
Mar 8 - Mar 9
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: WiFi (MXN 142 per day)
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Self parking on site (MXN 120 per night)
  • Valet parking on site (MXN 120 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to noon for a fee: MXN 450 for adults and MXN 190 for children
  • 2 restaurants
  • A bar/lounge

Restaurants on site

  • Cua
  • Quattro

Things to do

  • Full-service spa
  • Gym
  • Hot tub
  • Indoor pool
  • Steam room
  • TV in common areas

Family friendly

  • In-room crib
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference center
  • Meeting rooms

Outdoors

  • Garden

Full-service spa

  • 5 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Facials
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Sauna

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar in bathtub
  • Grab bar near toilet
  • In-room roll-in shower
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Visual fire alarm
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 1 building
  • 15 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2012
  • Double-glazed windows
  • Fireplace in lobby
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Free crib
  • Pillow menu

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch LED TV with cable channels
  • First-run movies
  • iPod dock
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Espresso maker

More

  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Minimum check-in age: 21

Check-out

Check-out before 1:00 PM
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately MXN 450 for adults and MXN 190 for children
  • Fee for in-room wireless internet: MXN 142 per day (rates may vary)
  • Airport shuttle fee: MXN 2200 per vehicle (roundtrip)
  • Self parking fee: MXN 120 per night
  • Valet parking fee: MXN 120 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
  • Check-in: 3:00 PM
  • Check-out: 1:00 PM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking out is easy with express services. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

JW Marriott Hotel Mexico City Santa Fe
JW Marriott Mexico City Santa Fe
JW Marriott Mexico City ta Fe
JW Marriott Hotel Mexico City Santa Fe Hotel
JW Marriott Hotel Mexico City Santa Fe Mexico City
JW Marriott Hotel Mexico City Santa Fe Hotel Mexico City

Frequently asked questions

Is a free cancellation option available at JW Marriott Hotel Mexico City Santa Fe?

JW Marriott Hotel Mexico City Santa Fe offers free cancellation on certain room rates. For additional details, look at the cancellation policy on Orbitz.

How much does it cost to stay at JW Marriott Hotel Mexico City Santa Fe?

As of Feb 16, 2026, prices found for a 1-night stay for 2 adults at JW Marriott Hotel Mexico City Santa Fe on Feb 27, 2026 start from $161.92, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see near JW Marriott Hotel Mexico City Santa Fe?

This hotel is situated in Santa Fe within a short 10-minute walk of Expo Santa Fe Mexico and also 18 minutes on foot from Santa Fe Center Mall. You'll also find Parque La Mexicana and KidZania Santa Fe less than a mile away.

Is parking available on site at JW Marriott Hotel Mexico City Santa Fe?

Yes, valet parking is offered for MXN 120 per night. Accessible parking is also available for guests.

Is a spa located at JW Marriott Hotel Mexico City Santa Fe?

Oriental Spa is the hotel's spa and services include body wraps, Ayurvedic treatments, massages, and mani/pedis.

Does JW Marriott Hotel Mexico City Santa Fe have a casino on the premises?

No, JW Marriott Hotel Mexico City Santa Fe doesn't have a casino.

Will I find an indoor pool at JW Marriott Hotel Mexico City Santa Fe?

Yes, this hotel has an indoor pool along with a hot tub.

Is JW Marriott Hotel Mexico City Santa Fe good for couples?

There are plenty of amenities for couples at this hotel, including an indoor pool, a bar, and 2 restaurants.

Does JW Marriott Hotel Mexico City Santa Fe have a hot tub?

Yes, this hotel has a spa tub.

Does JW Marriott Hotel Mexico City Santa Fe feature a restaurant that includes a breakfast menu?

Yes, JW Marriott Hotel Mexico City Santa Fe has 2 restaurants, and serves buffet breakfast each morning for a surcharge.

Will JW Marriott Hotel Mexico City Santa Fe allow pets to stay for free?

No, pets aren't allowed at JW Marriott Hotel Mexico City Santa Fe.

Does JW Marriott Hotel Mexico City Santa Fe have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How close is the airport from JW Marriott Hotel Mexico City Santa Fe?

The closest major airport to JW Marriott Hotel Mexico City Santa Fe is Benito Juarez International Airport (MEX), which is 14.9 mi away (51 minutes by car). Another top airport is Toluca, Estado de Mexico (TLC-Toluca Intl.), which is located 27.2 mi away (43-minute drive).

Can I book a room with a balcony at JW Marriott Hotel Mexico City Santa Fe?

No, you won't find guestrooms with balconies at JW Marriott Hotel Mexico City Santa Fe.

Does JW Marriott Hotel Mexico City Santa Fe host weddings?

Take advantage of the wedding venue at JW Marriott Hotel Mexico City Santa Fe if you plan to say "I do" during your trip.

JW Marriott Hotel Mexico City Santa Fe Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 532 out of 751 reviews
Rating 8 - Good. 132 out of 751 reviews
Rating 6 - Okay. 42 out of 751 reviews
Rating 4 - Poor. 21 out of 751 reviews
Rating 2 - Terrible. 24 out of 751 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Luis Antonio, Lubbock

Traveled with family
Liked: Cleanliness, property conditions & facilities
Bonito, limpio y atención maravillosa
Stayed 3 nights in Nov 2025

10/10 Excellent

Erica

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I didn't make to the spa
Stayed 3 nights in Oct 2025

10/10 Excellent

EDGAR

Stayed 1 night in Oct 2025

8/10 Good

Andres

Liked: Staff & service, amenities
Room very clean but also dark. It needs better lighting
Stayed 1 night in Oct 2025

10/10 Excellent

Dave

Stayed 7 nights in Oct 2025

10/10 Excellent

Olinca

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was short but very comfortable.
Stayed 2 nights in Oct 2025

10/10 Excellent

Viviana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A
Stayed 1 night in Aug 2025

10/10 Excellent

Jason

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay in that of Mexico City
Stayed 2 nights in Jun 2025

10/10 Excellent

Becky Annette Hernández

Stayed 1 night in Aug 2025

10/10 Excellent

laura

Stayed 1 night in Jul 2025

8/10 Good

Eduardo

Traveled with family
X
Stayed 1 night in Jun 2025

10/10 Excellent

Jose Rafael

Stayed 1 night in Jun 2025

8/10 Good

Jose

Liked: Cleanliness
It’s was as expected
Stayed 1 night in Feb 2025

8/10 Good

Brionna

Stayed 3 nights in Apr 2025

10/10 Excellent

Alberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Eugenio

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 2 nights in Mar 2025

10/10 Excellent

Manpreet

Stayed 5 nights in Feb 2025

6/10 Okay

Verified traveler

Business traveler
Liked: Cleanliness, staff & service
My stay was a little disappointing…they had no hot water for the shower on my first morning. The
Stayed 2 nights in Mar 2025

10/10 Excellent

Jorge

Stayed 2 nights in Feb 2025

10/10 Excellent

Ramon Fernando

Liked: Cleanliness, staff & service, property conditions & facilities
Excelentes atenciones, buena comida, y una habitación completa desde todas las perspectivas.
Stayed 1 night in Mar 2025

10/10 Excellent

Antonio Rebolledo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was helpful, surrounding area is walkable to the park. Stores are not far from the property.
Stayed 3 nights in Feb 2025

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities
Muy bueno todo
Stayed 3 nights in Jan 2025

10/10 Excellent

Guadalupe

Stayed 3 nights in Jan 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

5 Stars

The staff were fantastic. The executive facilities were outstanding. The staff exemplify what all hotels should strive for.
Stayed 2 nights in Jan 2025

10/10 Excellent

Salvador

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Dec 2024

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