Gran Hotel Ciudad de Mexico Zocalo View

4.5 star property
Luxury hotel with 2 restaurants and a fitness center
VIP Access

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Photo gallery for Gran Hotel Ciudad de Mexico Zocalo View

Interior
Reception
Building design
Building design
Junior Suite, 1 King Bed, Zocalo View | Minibar, in-room safe, desk, blackout drapes

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Bar
  • Parking available
  • Gym
  • Free WiFi

Explore the area

Map
Mexico City
  • Zócalo
    ‪4 min walk‬
  • Palacio de Bellas Artes
    ‪10 min walk‬
  • Paseo de la Reforma
    ‪4 min drive‬
  • Mexico City (MEX-Mexico City Intl.)
    ‪20 min drive‬
VIP Access
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  • Expect exceptional service
  • Extra savings and perks for Rewards members

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Room options

Super Saver One King

  • 258 sq ft
  • Sleeps 2
  • 1 King Bed

Deluxe Double Room, 2 Double Beds

  • 301 sq ft
  • Sleeps 4
  • 2 Double Beds

Master Suite

  • 409 sq ft
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 King Bed

  • 301 sq ft
  • Sleeps 2
  • 1 King Bed

Junior Suite, 1 King Bed, Zocalo View

  • 301 sq ft
  • Sleeps 2
  • 1 King Bed

Master Suite Zocalo View

  • City view
  • 409 sq ft
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Mexico City

Located in Historic Center, Gran Hotel Ciudad de Mexico Zocalo View is adjacent to Zócalo and within a 15-minute walk of popular sights like Palacio de Bellas Artes. This 60-room, 4.5-star hotel has 2 restaurants along with conveniences like free in-room WiFi and a gym.

What's nearby

  • Metropolitan Cathedral - 4 min walk - 0.2 miles
  • Zócalo - 4 min walk - 0.3 miles
  • Palacio de Bellas Artes - 10 min walk - 0.6 miles
  • Alameda Central - 12 min walk - 0.6 miles
  • Paseo de la Reforma - 4 min drive - 1.6 miles

Getting around

  • Zocalo Station - 4 min walk
  • Mexico City Buenavista Station - 16 min drive
  • Benito Juarez International Airport (MEX) - 20 min drive

Restaurants

  • ‪Restaurante Bar Terraza - ‬1 min walk
  • ‪Terraza Primer Cuadro - ‬1 min walk
  • ‪El Rey del Pavo - ‬2 min walk
  • ‪El Café Palacio - ‬1 min walk
  • ‪La Parroquia de Veracruz - ‬2 min walk

About this property

Gran Hotel Ciudad de Mexico Zocalo View

Luxury hotel with 2 restaurants and a fitness center
Gran Hotel Ciudad de Mexico Zocalo View offers a gym, a rooftop terrace, and free WiFi in public areas. Valet parking is available for USD 13 per day. Multilingual staff at the 24-hour front desk can assist with tours or tickets, dry cleaning/laundry, and luggage storage. Other amenities at this luxury hotel include meeting rooms, conference space, and a 24-hour business center.
Guests can stay connected with free WiFi. Bathrooms offer hair dryers, free toiletries, slippers, and bathrobes. Minibars, coffee makers, and free local calls are also standard.
Recreational amenities at the hotel include a fitness center.

Languages

English, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Valet parking on site (USD 13 per day)
  • Extended parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to noon for a fee: USD 20 to 30 for adults and USD 20 to 30 for children
  • 2 restaurants
  • A bar/lounge
  • Coffee and tea in common areas
  • Couples/private dining

Restaurants on site

  • Cafe Ciudad de Mexico
  • La Terraza

Things to do

  • Gym

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • 7,804 square feet of conference space
  • Meeting rooms

Outdoors

  • Rooftop terrace

Accessibility

  • Elevator

More

  • 1 building
  • 4 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Built in 1895
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • Reusable cups
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Children 12 years old and younger stay free when using existing bedding

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately USD 20 to 30 for adults, and USD 20 to 30 for children
  • Valet parking fee: USD 13 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers valet parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • The minimum check-in age for Spring Break is 18 years old.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • Parking has height restrictions.

Property is also known as

Ciudad Mexico
Gran Ciudad
Gran Ciudad De Mexico
Gran Hotel Ciudad
Gran Hotel Ciudad De Mexico
Gran Hotel Ciudad Mexico
Gran Hotel Mexico
Gran Mexico
Hotel Ciudad
Mexico Gran Hotel
Gran Hotel Ciudad De Mexico Mexico City
Gran Ciudad Mexico

Frequently asked questions

Is a free cancellation option available at Gran Hotel Ciudad de Mexico Zocalo View?

Gran Hotel Ciudad de Mexico Zocalo View offers free cancellation on select room rates. For additional details, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Gran Hotel Ciudad de Mexico Zocalo View?

As of May 18, 2025, prices found for a 1-night stay for 2 adults at Gran Hotel Ciudad de Mexico Zocalo View on May 27, 2025 start from $244.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see around Gran Hotel Ciudad de Mexico Zocalo View?

This hotel is situated in Historic Center within a short 4-minute walk of Zócalo and also 10 minutes on foot from Palacio de Bellas Artes. You'll also find Paseo de la Reforma and Angel of Independence Monument within a short drive.

Is parking available on site at Gran Hotel Ciudad de Mexico Zocalo View?

Yes, valet parking is offered for USD 13 per day.

Does Gran Hotel Ciudad de Mexico Zocalo View include a casino on the premises?

No, Gran Hotel Ciudad de Mexico Zocalo View doesn't have a casino.

Will I find an indoor pool at Gran Hotel Ciudad de Mexico Zocalo View?

No, there is no indoor pool at this hotel.

Is Gran Hotel Ciudad de Mexico Zocalo View a good place to stay for couples?

There are many amenities for couples at this hotel, including Champagne service as well as a bar and a restaurant with al fresco dining.

Are there hot tubs at Gran Hotel Ciudad de Mexico Zocalo View?

No, this hotel doesn't have a spa tub.

Does Gran Hotel Ciudad de Mexico Zocalo View have a restaurant that serves breakfast?

Yes, Gran Hotel Ciudad de Mexico Zocalo View has 2 restaurants, and serves buffet breakfast each morning for a surcharge.

Will Gran Hotel Ciudad de Mexico Zocalo View allow pets to stay for free?

No, pets aren't allowed at Gran Hotel Ciudad de Mexico Zocalo View though service animals are welcome.

Are there connecting rooms at Gran Hotel Ciudad de Mexico Zocalo View?

No, there aren't connecting guestrooms at this hotel.

How close is the airport from Gran Hotel Ciudad de Mexico Zocalo View?

The closest major airport to Gran Hotel Ciudad de Mexico Zocalo View is Benito Juarez International Airport (MEX), which is 6.9 mi away (20 minutes by car). Another top airport is Santa Lucía, Mexico (NLU-Felipe Ángeles Intl.), which is located 24.8 mi away (51-minute drive).

Can I book a room with a balcony at Gran Hotel Ciudad de Mexico Zocalo View?

No, at Gran Hotel Ciudad de Mexico Zocalo View, there aren't any guestrooms that list a balcony.

Does Gran Hotel Ciudad de Mexico Zocalo View have a wedding venue?

Take advantage of the wedding venue at Gran Hotel Ciudad de Mexico Zocalo View if you plan to say "I do" during your trip.

Gran Hotel Ciudad de Mexico Zocalo View Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 910 out of 1019 reviews
Rating 8 - Good. 69 out of 1019 reviews
Rating 6 - Okay. 23 out of 1019 reviews
Rating 4 - Poor. 7 out of 1019 reviews
Rating 2 - Terrible. 10 out of 1019 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

anita

Liked: Cleanliness, staff & service, property conditions & facilities
Everything
Stayed 1 night in Apr 2025

10/10 Excellent

Joe

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service. We requested a shuttle to pick us up and return to the airport, and they immediately helped us. The hotel is beautiful, very clean, and quiet. The hotel restaurant has a stunning view. There is lots of security around at all times. The concierge is very knowledgeable and friendly. I highly recommend this Hotel.
Stayed 1 night in Feb 2025

10/10 Excellent

Bien

Liked: Cleanliness, staff & service, property conditions & facilities
Highly recommend
Stayed 4 nights in Feb 2025

10/10 Excellent

miguel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful place

The main thing from that city are at walking distance
Stayed 2 nights in Jan 2025

8/10 Good

Leonardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2025

8/10 Good

Stuart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Classic hotel in amazing location

Great ‘Grande Dame’ hotel with loads of history. A real classic in an amazing location
Stayed 3 nights in Feb 2025

8/10 Good

Kevin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrific location for a first-time visit to CDMX (close to the Cathedral, Templo Mayor, Presidential Palace) and walking distance to Palacio Bellas Artes, Tile House, and Museo Nacional de Arte. The Zocalo is busy during the day and had concerts several nights, but the area gets pretty deserted late at night (plenty of police presence, however). The hotel staff are wonderful, very helpful, speak excellent English, and were very accommodating. The hotel is a large former department store with impressive glass roof and iron work throughout. The rooms were spotlessly clean, if a bit dated. Super-comfortable bed! We chose an interior room and appreciated the quiet. It was a suite with large rooms, a separate sitting room with TV (allowed one of us to sleep while the other watched TV). Full Netflix, etc. La Terrazza restaurant/room service was good, if somewhat uneven from night to night. Has a great view of the Zocalo and surrounding buildings, which are illuminated at night. The breakfast buffet is ample, but not cheap. We stayed at the hotel in January, so it felt somewhat empty, especially at night. The openness of La Terrazza meant it was chilly some mornings and late evenings. Note also that the streets leading to the Zocalo are closed to vehicular traffic, so grabbing an Uber meant walking one block to the nearby Nike store. Not a problem, and staff are available to assist with luggage, if needed. All in all we enjoyed our stay at the Gran Hotel Ciudad de Mexico.
Stayed 7 nights in Jan 2025

10/10 Excellent

leopoldo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it!
Stayed 1 night in Jan 2025

10/10 Excellent

Leobardo Alejandro, Brownsville

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service
Stayed 1 night in Feb 2025

10/10 Excellent

Nancy

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is absolutely beautiful, the staff was beyond amazing, the restaurant was delicious, it’s close to everything, the room was very comfortable and clean. We loved it, definitely recommend!
Stayed 5 nights in Jan 2025

10/10 Excellent

Fidel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jan 2025

10/10 Excellent

Jose

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No issues whatsoever👌
Stayed 3 nights in Jan 2025

10/10 Excellent

Daniel

Stayed 4 nights in Jan 2025

10/10 Excellent

Igor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jan 2025

10/10 Excellent

Kevin

Stayed 1 night in Jan 2025

10/10 Excellent

Jessica

Stayed 3 nights in Jan 2025

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Frank

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a grand hotel with an excellent staff and dining.
Stayed 10 nights in Jan 2025

10/10 Excellent

veronica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Centrally located for people who like to walk.
Stayed 5 nights in Jan 2025

10/10 Excellent

Ken

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel, very friendly and helpful staff.
Stayed 4 nights in Jan 2025

10/10 Excellent

Catherine

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect

Beautiful historic building in a great location for sightseeing. Spacious room. Excellent service and friendly staff. Rooftop restaurant with breakfast buffet in addition to the menu and fantastic views of the zocalo. 24/7 hospitality lounge with coffee and sweets. My friend and I loved everything about this hotel and will stay there again.
Stayed 3 nights in Jan 2025

10/10 Excellent

Maria

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the arquitecture, history, staff were courteous, snacks & drinks. Just a few things that were overlooked by the cleaning staff: conditioner and shampoo were not refilled; we were four guests and always missing a towel or water. We had breakfast at the Terraza restaurant and didn’t give us a discount.😟
Stayed 6 nights in Jan 2025

10/10 Excellent

Remigijus

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel and restaurant is very nice and I love it! Very historical, amazing architecture and interior! Staff was very friendly with us. View from the Terrace was incredible! Highly recommended.
Stayed 1 night in Jan 2025

10/10 Excellent

Veronica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jan 2025

10/10 Excellent

Jose A

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoy staying at this hotel!!
Stayed 4 nights in Jan 2025