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Grand Fiesta Americana Chapultepec

4.5 out of 5.0

Recent guest reviews

My first night was interrupted by loud party, my remainder nights were excellent with my amazing upgrade and hospitality .. Gracias!

The hotel is wonderful! The staff is cordial, polite and caring... room service is great. The room and bathroom were very clean and had a nice smell when we walked in.

Friendly staff. Great service. Very attentive Breakfast brunch is awesome.

Third floor room, park view. Street noise was more than I expected, noise from adjoining rooms- I had to listen to the TV next door till 3am- was way too easily heard. Must be thin walls. House staff was great. Got my shirt pressed and back to me in 20 minutes..awesome.

Really enjoyed our stay. Hotel was super clean and modern, staff was attentive and eager to share information on popular as well as off-the-beaten path locations. Hotel is within walking distance of Chapultepec Castle, museums, and excellent traditional, inexpensive restaurants. Über was the perfect way to get around. Would definitely stay here again.

the hotel was too small no activities for the people that stay there the gym is too smalland if you want to use the sauna you have to pay more money separate it's all about money no music in the lobby no activities very small drinking bar

If you are lucky you can get some of the best views of the park and Chapultepec Castle from this hotel. I paid extra for the park view, yet at first I was assigned a room with no view; then I was offered a room at the first floor that faced towards the park (not exactly what you expect whe you pay extra). Then I finally got a 4th floor room with a very nice view. Restaurant is a little bit odd in its shape and how dark it is. Yet overall is a nice hotel. I would still recommend it.

Old Hotel, but reconditioned. Rooms are decent size and nicely furnished. The A/C wasn't functioning well, and the minimum temperature we were able to reach was only 21 degrees Celsius (about 70 Farenheit) Coffee maker in the room, but housekeeping didn't leave coffee and when I asked for it, they only had decaf. The staff was great, they didn't charge me for the coffe when I picked it up at the restaurant, their attentiveness made up for the issues we found.

Great location, wonderful views of the park. Easy to navigate around the city. Your money goes far at this hotel.

This is a relaxing hotel in a good location. Good but limited restaurant offering (just one) but there are many close by and room service is fine...

On the edge of Polanco and a great deal. The hotel was clean and in great shape. You are very close to all of the great restaurants and shopping in Polanco. What's not to like?

It is a great location hotel and the rooms are quite big compared to others of equal category. Staff is very friendly. Rooms and bath are very clean.

The hotel is nice, wonderful view, staff are also very kind..We would like to go again. :-)

Location was great,, I could walk to our new Mexico headquarters.

Overall the stay was good but the staff need more work to get professional and improve English language skill,

The hotel is conveniently located opposite the forest of Chapultepec, Nice all and clean, he would return there without hesitation. Excellent.

Up to date, room was very clean, modern and comfortable. People friendly, great service. Well located, close to downtown and Polanco:

Clean hotel, accommodating staff, and convenient location – I would certainly recommend to friends.

I went to Mexico to give a conference and spend four nights at Fiesta Americana. Great location very close to Museo Antropologico, Castillo de Chapultepec and Polanco (restaurants, cafes) The room is big and have all you need to feel confortable. I recommend this hotel for business travelers.

Location couldn't get better, just across from Chapultepec and just steps from Reforma. Amenities are all very comfortable and modern, without being extravagant. Only minor qualms: Access to the club floor and to the spa are overpriced.

Mariano Escobedo Av. #756 Col. Anzures Mexico City DF

Located in Anzures, Grand Fiesta Americana Chapultepec is within a 10-minute walk of popular sights such as Monumento a los Ninos Heroes and Museo de Arte Moderno. This 4.5-star hotel welcomes guests with 203 rooms and conveniences like a full-service spa, a 24-hour health club, and free in-room WiFi. Castillo de Chapultepec and Parque Zoologico de Chapultepec are also a short walk from this Mexico City hotel.


Dining

Sit down for a leisurely bite to eat at the onsite restaurant, or enjoy a drink at the bar/lounge. Order from 24-hour room service to satisfy your hunger without leaving your room. For your convenience, a buffet breakfast is served for a fee each morning from 6:30 AM to noon.


Rooms

All 203 soundproofed rooms provide minibars, coffee makers, and free bottled water. 42-inch LCD TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Beds sport premium bedding and pillow menus, and bathrooms offer deep soaking tubs, hair dryers, and designer toiletries. Laptop-compatible safes, phones, and ironing boards are also available.


Property features

Guests staying at Grand Fiesta Americana Chapultepec enjoy access to a full-service spa, a 24-hour health club, and a spa tub. Valet parking is available for MXN 100 per night. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this spa hotel include a sauna, free WiFi in public areas, and a conference center.

Room options

Deluxe Room, 1 King Bed, Park View

King 1 | Sleeps 4

Deluxe Double Room, 2 Double Beds, Park View

Full 2 | Sleeps 4

Deluxe Double Room, 2 Double Beds

Full 2 | Sleeps 4

Grand Club King

King 1 | Sleeps 4

Guest reviews for Grand Fiesta Americana Chapultepec

Everyone (7) Business (27) Couples (15) Family (7) Friends (3) Other (7)
5

amazing upgrade

Everyone

My first night was interrupted by loud party, my remainder nights were excellent with my amazing upgrade and hospitality .. Gracias!

By , from chicago on Feb 26, 2017

5

nice hotel close to amazing shopping areas

Everyone

The hotel is wonderful! The staff is cordial, polite and caring... room service is great. The room and bathroom were very clean and had a nice smell when we walked in.

By on Feb 20, 2017

4

great location across from chapultepec park.

Everyone

Friendly staff. Great service. Very attentive Breakfast brunch is awesome.

By , from Alma Michigan on Nov 28, 2016

3

ok, not great

BusinessTravelers

Third floor room, park view. Street noise was more than I expected, noise from adjoining rooms- I had to listen to the TV next door till 3am- was way too easily heard. Must be thin walls. House staff was great. Got my shirt pressed and back to me in 20 minutes..awesome.

By on Oct 10, 2016

5

excellent hotel within walking distance of museums

Everyone
Late lunch in Teotihuacan View from our room View from our room Coyoacan churros are the best

Really enjoyed our stay. Hotel was super clean and modern, staff was attentive and eager to share information on popular as well as off-the-beaten path locations. Hotel is within walking distance of Chapultepec Castle, museums, and excellent traditional, inexpensive restaurants. Über was the perfect way to get around. Would definitely stay here again.

By , from Columbia, Maryland on Sep 7, 2016

1

no

Everyone

the hotel was too small no activities for the people that stay there the gym is too smalland if you want to use the sauna you have to pay more money separate it's all about money no music in the lobby no activities very small drinking bar

By , from NYC on Jul 20, 2016

4

great location, fairly nice facility and service

Everyone

If you are lucky you can get some of the best views of the park and Chapultepec Castle from this hotel. I paid extra for the park view, yet at first I was assigned a room with no view; then I was offered a room at the first floor that faced towards the park (not exactly what you expect whe you pay extra). Then I finally got a 4th floor room with a very nice view. Restaurant is a little bit odd in its shape and how dark it is. Yet overall is a nice hotel. I would still recommend it.

By , from NJ on Apr 17, 2016

Review comment responded on Sep 5, 2016

Thank you for your comments, it will be our pleasure to serve you once again. We hope you return soon.

4

rolling stones concert trip

Everyone

Old Hotel, but reconditioned. Rooms are decent size and nicely furnished. The A/C wasn't functioning well, and the minimum temperature we were able to reach was only 21 degrees Celsius (about 70 Farenheit) Coffee maker in the room, but housekeeping didn't leave coffee and when I asked for it, they only had decaf. The staff was great, they didn't charge me for the coffe when I picked it up at the restaurant, their attentiveness made up for the issues we found.

By on Mar 20, 2016

Review comment responded on Sep 5, 2016

Thank you for your comments, it will be our pleasure to serve you once again.

5

so worth the stay!

BusinessTravelers

Great location, wonderful views of the park. Easy to navigate around the city. Your money goes far at this hotel.

By , from New York on Mar 3, 2016

Review comment responded on Sep 5, 2016

Thank you for your comments, it will be our pleasure to serve you once again. We hope you return soon.

5

biz trip

BusinessTravelers

This is a relaxing hotel in a good location. Good but limited restaurant offering (just one) but there are many close by and room service is fine...

By on Sep 15, 2015