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VIP Room Upgrades & More

Located in Polanco, Grand Fiesta Americana Chapultepec is within a 10-minute walk of popular sights such as Monumento a los Ninos Heroes and Museo de Arte Moderno. This 4-star hotel welcomes guests with 203 rooms and conveniences like a full-service spa, free in-room WiFi, and a health club. Castillo de Chapultepec and Parque Zoologico de Chapultepec are also a short walk from this Mexico City hotel.

Dining

Sit down for a leisurely bite to eat at the onsite restaurant, or enjoy a drink at the bar/lounge. Order from 24-hour room service to satisfy your hunger without leaving your room.

Rooms

All 203 soundproofed rooms provide minibars, coffee makers, and free bottled water. Guests can expect free WiFi and 42-inch LCD TVs with cable channels. Beds sport premium bedding and pillow menus, and bathrooms offer deep soaking tubs, hair dryers, and free toiletries. Laptop-compatible safes, phones, and ironing boards are also available.

Property features

Guests staying at Grand Fiesta Americana Chapultepec enjoy access to a full-service spa, a health club, and a spa tub. You can take advantage of valet parking for a fee, along with an airport shuttle for a fee (available on request). Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this spa hotel include a sauna, free WiFi in public areas, and a conference center.

Highlights

  • Walking distance to Monumento a los Ninos Heroes and Castillo de Chapultepec
  • Free WiFi in rooms and public areas
  • Onsite dining
  • Spa

Hotel Amenities

Exclusive Amenities This VIP Access hotel offers an exclusive amenity just for platinum and gold members. Amenities vary from property to property, and might include free breakfast, complimentary drinks or parking, spa or dining credits, free wi-fi, and more.

Hotel Amenities

Fiesta Americana Grand Chapultepec is located directly across from Chapultepec Forest Park, the largest urban park in the Americas. Guests have easy access to many of the park's key attractions, including the Rufino Tamayo Museum, Anthropology Museum, Modern Art Museum, Museum of Natural History, and Chapultepec Castle. Also nearby are the National Auditorium as well as the main cultural and entertainment venues.

A curved staircase leads up from the main lobby to the hotel restaurant and wine bar. The Salammbo restaurant serves inventive international cuisine, plus fine cuts of meat, including Kobe beef. The spa and fitness center offer modern workout equipment, a spa tub, sauna, beauty services, and private massage rooms with innovative treatments, such as chocolate massages or honey massages. A professional 24-hour business center offers private meeting rooms, Internet workstations, a technology helpdesk, secretarial services, a technology support staff, a computer station, and complimentary coffee/snacks. There are 6 meeting rooms, accommodating up to 300 guests. Complimentary WiFi is provided for guests' enjoyment. For a surcharge, the hotel can arrange a roundtrip airport shuttle (available on request).

  • Dry cleaning/laundry service 
  • Multilingual staff 
  • Concierge services 
  • Babysitting or childcare (surcharge) 
  • Bar/lounge 
  • Restaurant 
  • Total number of rooms - 203 
  • Safe-deposit box at front desk 
  • 24-hour front desk 
  • Number of floors - 20 
  • Laundry facilities 
  • Television in common areas 
  • Elevator/lift 
  • Free newspapers in lobby 
  • Airport transportation (surcharge) 
  • Gift shops or newsstand 
  • Free WiFi 
  • Computer station 
  • One meeting room 
  • Designated smoking areas 
  • Health club 
  • Valet parking (surcharge) 
  • Luggage storage 
  • Conference center 
  • Year Built 2001 
  • 24-hour business center 
  • Number of buildings/towers - 1 
  • Express check-out 
  • Full-service spa 
  • Hair salon 
  • Spa treatment room(s) 
  • Porter/bellhop 
  • Sauna 
  • Spa tub 
  • Steam room 
  • Wedding services 

Family Friendly Amenities

  • Family Hotel  
  • Free Wi-Fi  
  • Soundproofed rooms  
  • Laundry facilities  
  • Babysitting or childcare (surcharge)  

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge)

Room Amenities

  • Hair dryer 
  • Iron/ironing board 
  • Coffee/tea maker 
  • Premium TV channels 
  • Soundproofed rooms 
  • Air conditioning 
  • Phone 
  • Minibar 
  • Free bottled water 
  • Daily housekeeping 
  • Turndown service 
  • Private bathroom 
  • Separate bathtub and shower 
  • Deep soaking bathtub 
  • LCD TV 
  • Cable TV service 
  • Premium bedding 
  • Hypo-allergenic bedding available 
  • In-room climate control (air conditioning) 
  • In-room safe (laptop compatible) 
  • Blackout drapes/curtains 
  • Free WiFi 
  • Free toiletries 
  • Room service (24 hours) 
  • Connecting/adjoining rooms available 
  • Cribs/infant beds (surcharge) 
  • Rollaway/extra beds (surcharge) 
  • Down comforter 
  • Pillow menu 
  • Desk 

Where to Eat

Salammbo - Located on the mezzanine level, serving a hearty breakfast buffet and an extensive menu of haute contemporary cuisine, plus fine cuts of meat, fresh salads, soups, seafood, and international dishes. The décor is hip and contemporary, with dark wood walls, intimate banquettes, and music. Open daily from 6 AM to 11 PM.

Deco Bar – The hotel lobby bar has lounge seating, dark wood walls, and TV. It's a good spot for a casual drink before heading out on the town. Live music Tuesdays and Thursdays. Open noon to 1 AM.

Nearby Things to Do

Spa 19th is the place to be for relaxation, offering manicures and pedicures, aromatherapy, body treatments, massages and facials. Open Monday through Friday, from 6 AM to 11 PM and on weekends from 10 AM to 6 PM. Guests under 18 are not allowed in the spa. Advanced reservations required for spa treatments and massages.

Spa Services

  • Number of treatment rooms 2 
  • Manicures and pedicures 
  • Body wraps 
  • Body scrubs 
  • Aromatherapy treatments 
  • Sauna in spa 
  • Spa tub in spa 
  • Massages 
  • Minimum age to access spa is 18 
  • Body treatments 
  • Facial treatments 

Accessibility

To make requests for specific accessibility needs, complete the "Special or Accessibility Requests" section of "Trip Preferences" when you book your hotel.

  • Accessible bathroom 
  • In-room accessibility 

Hotel Policies

Check-in

Minimum check-in age is 18

Check-in time starts at 3 PM

Special check-in instructions:

Airport shuttle service is available on request. Contact the property in advance to make arrangements.

Check-out

Check-out time is noon

Payment types

Pets

  • Pets not allowed (service dogs only)

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Only service dogs are allowed

Hotel Name

  • Fiesta Americana Chapultepec
  • Fiesta Americana Grand Chapultepec
  • Fiesta Americana Grand Chapultepec Hotel
  • Fiesta Americana Grand Chapultepec Hotel Mexico City
  • Fiesta Americana Grand Chapultepec Mexico City
  • Fiesta Grand Chapultepec
  • Grand Chapultepec
  • Grand Chapultepec Fiesta Americana
  • Grand Fiesta Americana Chapultepec
  • Grand Fiesta Americana Chapultepec Hotel Mexico City
  • Grand Fiesta Americana Chapultepec Hotel
  • Grand Fiesta Americana Chapultepec Mexico City

We should mention

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. Children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.


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