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Hilton Mexico City Reforma

4.0 out of 5.0

Recent guest reviews

Disappointing with the lobby restroom no paper tavel no soup

Staff was very professional. Prompt services at the lobby

Hotel Drivers were amazingly helpful and much less expensive compared to local taxis. If you stay there in a group ask for Alexsandro. He is Awesome!

The hotel was great, stayed there for a course, and had a great time

The staff made the stay very pleasant, restaurants food was great, waiters were very attentive and knowledgeable about the food. Gym very clean, good equipment. Location es good to have a good walk around downtown and visit museums.

I personally love this hotel, its a great combination of value, beauty and service.

The bathroom smell bad but was a problem in the hotel with some pipe

Very pleasant stay friendly staff great location for tourist

Ok hotel for business. I recommend for business travelers. The breakfast in the executive restaurant is very poor.

We went for a wedding and we were running late. We arrived around 1 pm and the front desk staff didn't care that we needed to change and get ready. We were told to dress in the restroom. I have stayed at many Hilton's and this is probably one of the worst.

A great lobby, with service focused personnel is the first impression when entering this hotel. A very popular among locals restaurant El Cardenal, which endorses it’s quality as true Mexican cuisine. Spacious rooms, great city views.

The hotel is very comfortable, service is great, also location if you would like to visit historic center and its in front of a park. View is great, you can see Bellas Artes. It has a good restaurant downstairs.

Super clean and secure, walking distance from several touristy destinations. Will stay there again!

It's a great hotel , always the first choice for me when I go to Mexico

We chose this hotel based on reviews from other travelers. Being our first time in Mexico City, we wanted to make sure that we were in a semi-touristy area for security reasons. I would say that the hotel, and the city surpassed our expectations. Here's what I have to say about the hotel. Overall experience: Definitely not your average American Hilton that most have come to know, but rather the typical higher end feel that you'd expect from Hilton. The room was well laid out and comfortable. If there was anything that would be an improvement, I'd say having brighter lights would be one of them. We did not try out any of the restaurants so no comments on that but the in-room menu pricing seemed reasonable. Location: We found the location to be very convenient. The hotel is located on a major street so getting a cab is easy. The subway (non a/c) is also closely and if you're looking for a adventure, take the local bus for 5 pesos and get lost in the city. I've always found that to be the best way to explore a city. In front of the hotel is a major park, where you can find local vendors selling food and souvenirs. About 7 minutes east of the hotel is the musical theatre (Bella Artes). Going further east, you'll eventually reach Zocalo. I didn't time this, but I'm thinking roughly around 20 minutes from the hotel. Its a place not to be missed. On Sundays, Reforma Av (and Av Juarez) is closed in the earlier part of the day to allow runners and cyclists to take over the road. There's a lot more to do in the area, but I'll let you do your own homework :) What we did? On day one, we walked to Zocalo, enjoying the views of historic buildings. After visiting the church at the square, we proceeded to take the train to Cayoacan where we spent half a day walking and munching. From there, we traveled by bus to Xochimilco where we enjoyed an hour on the boats/gondola. Its really serenity within a big city. From there, we headed back to the hotel where we decided to grab a quick meal from the nearby street vendors. Day two - we joined the tour to Teotihuacan, stopping at the Guadalupe Basilica en route to the pyramids. We booked the tour from the hotel. Didn't do any price comparisons but I found it to be decent, and the departure of 9am was better suited to us, compared to some other tours that departed at 6am. We were back at the hotel at around 5pm. Rested a while before proceeding to Bonito Pop in Condessa for dinner. Day three - Walked from the hotel towards the Angel Monument (not sure what's the right name) on Reforma. We had lunch in the area (Zona Rosa) before hopping on the Turibus to get a last minute tour of the city. It was an enjoyable experience, though if you're in a hurry, don't bother, as it took about 3 hours to go a complete loop, easily doable in about 30-45 minutes in a taxi. The Turibus stops about 100 meters from the entrance to the hotel. We caught the folk dance concert at the Bella del Artes that same evening. I thoroughly enjoyed staying here. Location and introduction to the city couldn't be better. This location will be high on my list when I go back again, though I might consider staying a night in Zona Rosa or Condesa next time so that we can do some restaurant and bar hopping late into the night.

THE HOTEL IS GOOD. THE FOOD IS GREAT. I HAVE STAYED HERE MANY TIMES, EVERYTIME WHEN I AM IN MEXICO.

It is one of my favorites. You feel at home and they do have the Hilton standard.

Beautifully clean hotel with excellent staff and great views. The location is perfect for all of the touristy things and easy walking distance to the sights and museums in the historical district as well as a short walk to Roma.

It just doesn't get any better tan this. Special thanks to Yuvia and Isabel, who always treat you as a VIP guest. They trully make a difference. Room are spacious and comfortable. Even though the "marchas" were going on around the hotel, you felt in a safe haven. Thanks again guys, two thumbs up.

Good hotel but they need to have free internet or charge it included in the hotel price, Tv didnt work for a HILTON ?? But good staff and bar

Avenida Juarez 70 Colonia Centro Mexico City DF

Hotel highlights

  • Walking distance to Alameda Central and Palacio de Bellas Artes
  • Free WiFi in public areas
  • Onsite dining
  • Spa

Located in Downtown Mexico City, Hilton Mexico City Reforma is within a 5-minute walk of Alameda Central and within 15 minutes of other popular attractions like Palacio de Bellas Artes. This 4-star hotel welcomes guests with 456 rooms and conveniences like a full-service spa, an outdoor pool, and an indoor pool. It's in central Cuauhtemoc and also a short walk from Torre Latinoamericana and Palacio Postal.


Dining

Enjoy dining at Terraza Alameda, one of 3 onsite restaurants. Savor a meal from the comfort of your room with 24-hour room service, or get a quick energy boost at the coffee shop/café. For your convenience, breakfast is available for a fee.


Rooms

Hilton Mexico City Reforma's 456 rooms are air-conditioned and provide MP3 docks, minibars, and coffee makers. Guests can expect WiFi and flat-screen TVs with cable channels and pay movies. Other amenities include hair dryers, laptop-compatible safes, and phones.


Property features

Guests of Hilton Mexico City Reforma enjoy a full-service spa, an indoor pool, and an outdoor pool. Valet parking is available for MXN 110 per day. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this spa hotel include a fitness center, 2 spa tubs, and a sauna.

Room options

Executive Room, 1 King Bed, Business Lounge Access

King 1 | Sleeps 3

Junior Suite, 1 King Bed, Business Lounge Access

King 1 | Sleeps 3

Suite, 1 King Bed (Master)

King 1 | Sleeps 3

Business Suite, 1 King Bed

King 1 | Sleeps 3

Guest reviews for Hilton Mexico City Reforma

Everyone (3) Couples (8) Business (10) Family (9) Other (5) Friends (1)
4

nice hotel

Everyone

Disappointing with the lobby restroom no paper tavel no soup

By on Nov 10, 2017

5

perfect location to our needs

Everyone

Staff was very professional. Prompt services at the lobby

By on Dec 21, 2016

5

great location and well kept

Everyone
Paper dragon art Entrance to shopping street Opera Square

Hotel Drivers were amazingly helpful and much less expensive compared to local taxis. If you stay there in a group ask for Alexsandro. He is Awesome!

By on Apr 16, 2016

5

great experience

Families

The hotel was great, stayed there for a course, and had a great time

By on Nov 9, 2015

5

great staff & restaurants

Couples

The staff made the stay very pleasant, restaurants food was great, waiters were very attentive and knowledgeable about the food. Gym very clean, good equipment. Location es good to have a good walk around downtown and visit museums.

By on Oct 18, 2015

5

really good hotel

Families

I personally love this hotel, its a great combination of value, beauty and service.

By on Jul 15, 2015

4

good

Families

The bathroom smell bad but was a problem in the hotel with some pipe

By on Apr 22, 2015

5

awesome

Singles

Very pleasant stay friendly staff great location for tourist

By on Feb 18, 2015

3

ok hotel

BusinessTravelers

Ok hotel for business. I recommend for business travelers. The breakfast in the executive restaurant is very poor.

By on Jan 14, 2015

4

mediocrity

Families

We went for a wedding and we were running late. We arrived around 1 pm and the front desk staff didn't care that we needed to change and get ready. We were told to dress in the restroom. I have stayed at many Hilton's and this is probably one of the worst.

By on Dec 29, 2014