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Recent guest reviews

Amazing location with lots of restaurants and shopping centers to visit. Great staff with a delicious restaurant inside the hotel. Would definitely come back to Mexico City and stay at the Hilton. No problems or issues with anything. Loved every minute of my staying here.

Nice clean property close to lots of restaurants and street food and shopping. 10-15 minutes walk to zocalo on the way there’s lots of shops and things to see. room was super clean beds was a little hard but had an amazing view large room (junior suite) first time coming to cdmx and chose the perfect location. I highly recommend this hotel not the fanciest but still luxurious.

Very well located. Modern and clean hotel.

Family of four spent a week here. Was very comfortable and convenient. Very close to everything. The room was very large and clean. We would definitely recommend this hotel to others staying in CDMX

We had a awesome time at this property! Covid rapid testing is available on site on certain days before return trip back to the United States which was super convenient on New Years Eve day.

La comunicación con el personal fué bastante confusa. Un empleado daba una información, otro una diferente. Llegamos por la tarde noche y la habitación no estaba limpia, las camas igual como las dejamos. Nos cambiaron de habitación y muy deprimente, en la primera una vista muy bonita a la alameda y la otra a un callejón frío con un edificio que parecía abandonado. Lo único que recibí por respuesta fué un " disculpe." Para lo que pagas por la habitación, no vale la pena. El concierge muy amable y en general el staff también. Desafortunadamente Hilton no será una opción en el futuro.

Excellent, very nice.

Perfect location. I travelled by myself and I felt safe inside and outside of the property. Every staff member I talked to where extremely polite and helpful. I stayed in room 1027 and LOVED IT! Great view and the amenities where perfect. Thank you again, keep up the good work! Can’t wait to go back.

Rooms were exceptionally clean and comfortable. Staff went aboveboard to help a foreign visitor feel comfortable and to help with whatever issues she had in a foreign country

Staff was great. It is a great property. They did a fantastic job keeping everyone safe

I loved the main lobby. So decorative and with fine taste. Very lovely and picturesque. The staff members were very helpful and friendly

Location is superb, staff is friendly and helpful. The facility is old, there is mold in our old bathtub and sink.

From when we walked in the staff was amazing. We stayed 6 days & from the lobby to the restaurants the s

Avenida Juarez 70 Colonia Centro Mexico City

Hotel highlights

  • Walking distance to Alameda Central and Paseo de la Reforma
  • Free WiFi and wired Internet in public areas
  • Onsite dining
  • Spa

Located in Downtown Mexico City, Hilton Mexico City Reforma is adjacent to Alameda Central and within a 5-minute walk of other popular sights like Paseo de la Reforma. This 459-room, 4.5-star hotel welcomes guests with conveniences like a full-service spa, an outdoor pool, and an indoor pool.


Dining

Enjoy dining at Terraza Alameda, one of 3 onsite restaurants. Order from room service to satisfy your hunger without leaving your room. For your convenience, a cooked-to-order breakfast is served for a fee each morning from 6:30 AM to 11:00 AM.


Rooms

Flat-screen TVs come with cable channels, and guests can stay connected with WiFi and wired Internet. MP3 docks, refrigerators, and minibars are also available.


Property features

Guests of Hilton Mexico City Reforma enjoy a full-service spa, an indoor pool, and an outdoor pool. Valet parking is available for MXN 125 per day. The front desk has multilingual staff on hand 24/7 to help with securing valuables, luggage storage, and concierge services. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this luxury hotel include a gym, 2 spa tubs, and a sauna.

Room options

Presidential Suite, 1 King Bed

1 King Bed | Sleeps 2

Business Suite, 1 King Bed

1 King Bed | Sleeps 2

Executive Room, 2 Double Beds

2 Double Beds | Sleeps 4

One king bed

1 King Bed | Sleeps 2

Guest reviews for Hilton Mexico City Reforma

Everyone (19) Couples (2) Family (8)
5
Partner Couples

Amazing location with lots of restaurants and shopping centers to visit. Great staff with a delicious restaurant inside the hotel. Would definitely come back to Mexico City and stay at the Hilton. No problems or issues with anything. Loved every minute of my staying here.

By on Apr 25, 2022

Review comment responded on Apr 25, 2022

Dear Jesús, thank you for your time to value your recent stay in Hilton Mexico City Reforma and, for shared your comments and review through Orbitz. We are pleased to learn that our location nearby the principal attractions in City were to your liking and, we have met your expectations. We hope to have the opportunity to welcome you back soon. Sincerely,

5
Family with small children

Nice clean property close to lots of restaurants and street food and shopping. 10-15 minutes walk to zocalo on the way there’s lots of shops and things to see. room was super clean beds was a little hard but had an amazing view large room (junior suite) first time coming to cdmx and chose the perfect location. I highly recommend this hotel not the fanciest but still luxurious.

By on Apr 17, 2022

Review comment responded on Apr 18, 2022

Dear Alfredo, thank you for your time to value your recent stay in Hilton Mexico City Reforma and, for shared your comments and review through Orbitz. We are pleased to learn that you found our services and facilities to your liking and, our location nearby the principal attractions in city has met your expectations. We hope to have the opportunity to welcome you back soon. Sincerely,

5
Family with small children

Very well located. Modern and clean hotel.

By on Mar 26, 2022

Review comment responded on Mar 29, 2022

Dear Gilberto, thank you for your time to value your recent stay in Hilton Mexico City Reforma and, for shared your review through Orbitz. We are pleased to know that you found our services and location to your liking and, we have met your expectations. We hope to have the opportunity to welcome you back soon. Sincerely,

5
Everyone

By on Jan 16, 2022

Review comment responded on Apr 25, 2022

Dear Daehyeon, thank you for your time to value your stay in Hilton Mexico City Reforma and, for shared your review through Orbitz. We are pleased to learn that we have met your expectations. We hope to have the opportunity to welcome you back soon. Sincerely,

5
Family

Family of four spent a week here. Was very comfortable and convenient. Very close to everything. The room was very large and clean. We would definitely recommend this hotel to others staying in CDMX

By on Jan 3, 2022

Review comment responded on Jan 4, 2022

Dear Basir, thank you for your time to value your recent stay in Hilton Mexico City Reforma and for share your review through Orbitz as well as you comments and recommendation. We are pleased to learn that you found our services and facilities to your liking and, we have met your expectations. We hope to have the opportunity to welcome you back soon. Sincerely,

5
Family Family with small children

We had a awesome time at this property! Covid rapid testing is available on site on certain days before return trip back to the United States which was super convenient on New Years Eve day.

By on Jan 3, 2022

Review comment responded on Jan 4, 2022

Dear Ricardo, thank you for your time to value your recent stay in Hilton Mexico City Reforma and for shared your review through Orbitz as well as your comments and recommendation. We are pleased to learn that you found our services and facilities to your liking and we have met your expectations. We hope to have the opportunity to receive you again in a close future. Sincerely,

2
Family

La comunicación con el personal fué bastante confusa. Un empleado daba una información, otro una diferente. Llegamos por la tarde noche y la habitación no estaba limpia, las camas igual como las dejamos. Nos cambiaron de habitación y muy deprimente, en la primera una vista muy bonita a la alameda y la otra a un callejón frío con un edificio que parecía abandonado. Lo único que recibí por respuesta fué un " disculpe." Para lo que pagas por la habitación, no vale la pena. El concierge muy amable y en general el staff también. Desafortunadamente Hilton no será una opción en el futuro.

By on Dec 27, 2021

Review comment responded on Dec 27, 2021

Estimada Maricarmen, gracias por su tiempo para valorar su más reciente visita a Hilton Mexico City Reforma y por compartir sus comentarios a través de Orbitz. Lamentamos saber que en esta ocasión no cumplimos con sus expectativas. Compartiré sus comentarios y observaciones con los gerentes del hotel para su consideración y seguimiento. Esperamos tener la oportunida de recibirle nuevamente y, brindarle una mejor experiencia. Sinceramente,

5
Partner Couples

Excellent, very nice.

By on Dec 22, 2021

Review comment responded on Dec 23, 2021

Dear Edgar, thank you for your time to value your recent stay in Hilton Mexico City Reforma and, for posted your review through Orbitz. We are pleased to learn that you found our services and facilities to your liking and, we have met your expectations. We hope to have the opportunity to receive you again in a close future. Sincerely,

5
Business Business

Perfect location. I travelled by myself and I felt safe inside and outside of the property. Every staff member I talked to where extremely polite and helpful. I stayed in room 1027 and LOVED IT! Great view and the amenities where perfect. Thank you again, keep up the good work! Can’t wait to go back.

By on Oct 8, 2021

Review comment responded on Oct 13, 2021

Dear Elisa, thank you for your time to value your recent stay in Hilton Mexico City Reforma and, for posted your review through Orbitz. We are pleased to learn that you found our services and facilities to your liking and, that you felt safe at the property and environs. We hope to welcoming you back soon. Sincerely,

5
Everyone

By on Aug 30, 2021

Review comment responded on Dec 23, 2021

Estimada Grecia, gracias por su tiempo para valorar su visita a Hilton Mexico City Reforma. Nos complace saber que su estancia fue agradable y, que cumplió con sus expectativas. Esperamos pronto tener nuevamente la oportunidad de recibirle. Sinceramente,

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