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Recent guest reviews

Location, good service, restaurants, good food, nice rooms

This hotel is in the perfect location in Mexico City! Close to everything. Rooms are clean the property is beautiful and the staff is wonderful. Thank you Ena (Guest Concierge Services) for helping us book a really great tour with our tour guide (Erik Benitz Ceron). Our tour guide Erik picked us up at the hotel and took us Teotihuacan. We always stay at the Barcelo when we come to Mexico City. Can't wait to come back! Thank you.

Excellent. Great hotel and very nice staff. Breakfast was delicious

The location is excellent and the service is grate

Elevators were slow, and the food in the 12th floor was not good.

I really enjoyed my stay. Very good location and everyone was so nice

Poorly run and lack of attitude and understanding.

PROPERTY HAD BEG BUGS AND CAME BACK FROM 2 DAY BUSINESS TRIP FULL OF BITES... UNACCEPTABLE FOR A WELL KNOWN CHAIN!!!!

Comfortable room, friendly staff- kudos to Martin, the bellboy. When we arrived he asked us about the purpose of our trip. He made a note of it and when we returned to the room we had a wine and strawberries dipped in chocolate presentation. Obviously, he had something to do with all that since he is the only one we told about our purpose there. The breakfast was disappointing. We waited forever for our food even though we were one of three tables being served. My wife's eggs benedict were cold and the sauce was not hollandaise. The wait was inconsiderate since our waiter walked by our table at least a dozen times and never said anything. Our meal in Daikoku was extremely disappointing. Our sashimi was slimy and nor prepared properly, sauxe to sweet. We hesitantly chose fried rice and it too was awful. Tasted more like regular rice with pineapple - no asian flavor. We should have known better.

Nice hotel!!good location,good staff,ok food at Sonora grill,very clean hotel

Wished there were more restaurants available within the hotel

Paseo de la Reforma, 1 Mexico City CDMX

Hotel highlights

  • Walking distance to Paseo de la Reforma and Monument to the Revolution
  • Free WiFi in public areas
  • Onsite dining
  • Spa

Located in Reforma within a short walk of Teatro Metropólitan, Barceló México Reforma is within a mile (2 km) of other popular sights such as Palacio de Bellas Artes. This 4.5-star hotel has 505 guestrooms and offers conveniences like 4 restaurants, a full-service spa, and an indoor pool.


Dining

Relish the Italian cuisine at La Fontana, one of 4 onsite restaurants. Order from 24-hour room service to satisfy your hunger without leaving your room, or explore the hotel and get a beverage at the bar/lounge or coffee shop/café. Start each morning with continental breakfast, available for a fee from 6:30 AM to noon.


Rooms

All of Barceló México Reforma's 505 rooms are soundproofed and have an array of amenities, including safes, phones, and ironing boards. Guests can expect to find 42-inch flat-screen TVs with cable channels. Bathrooms offer rainfall showers, hair dryers, and free toiletries. Desks are also standard.


Property features

Barceló México Reforma features a full-service spa, an indoor pool, and a 24-hour fitness center. Valet parking is available for USD 7 per night. The 24-hour front desk has multilingual staff ready to assist with concierge services, dry cleaning/laundry, and luggage storage. Other amenities at this luxury hotel include 3 spa tubs, a sauna, and free WiFi in public areas.

Room options

Superior Single Room (Executive)

1 King Bed | Sleeps 1

Suite, Business Lounge Access (Premium Level)

1 King Bed | Sleeps 4

Superior Single Room

1 King Bed | 2 Double Beds | Sleeps 1

Superior Room, Business Lounge Access (Premium Level)

1 King Bed | 2 Double Beds | Sleeps 4

Guest reviews for Barceló México Reforma

Everyone (36) Couples (5) Family (10)
5
Everyone

By on Dec 10, 2020

Review comment responded on Dec 10, 2020

Dear Guest, we thank you for this very kind review of our hotel and we look forward to serving you again in the future. Paulina Otero Quality Manager

5
Everyone

Location, good service, restaurants, good food, nice rooms

By , from GA on Dec 4, 2020

Review comment responded on Dec 8, 2020

Dear Ada, We thank you for choosing Barceló México Reforma and for shearing your wonderful comments. We pleased that you had a fantastic stay with us. It is wonderful to hear that you appreciated all the facilities of the hotel. Looking forward to welcoming you back at our address very soon! Paulina Otero Quality Manager

5
Everyone

By on Jul 10, 2020

Review comment responded on Jul 20, 2020

Dear Guest, Gracias de nuevo por esta revisión reconfortante sobre su estancia con nosotros, esperamos su próxima visita. Paulina Otero Gerente de Calidad

5
Family

This hotel is in the perfect location in Mexico City! Close to everything. Rooms are clean the property is beautiful and the staff is wonderful. Thank you Ena (Guest Concierge Services) for helping us book a really great tour with our tour guide (Erik Benitz Ceron). Our tour guide Erik picked us up at the hotel and took us Teotihuacan. We always stay at the Barcelo when we come to Mexico City. Can't wait to come back! Thank you.

By on Mar 24, 2020

Review comment responded on Mar 27, 2020

¡Gracias por alojarse con nosotros! Su opinión es muy importante para nosotros.

5
Family Family

Excellent. Great hotel and very nice staff. Breakfast was delicious

By , from Miami Fl on Mar 11, 2020

Review comment responded on Mar 11, 2020

Dear Monica, First and foremost we would like to thank you for the praising review you shared following your recent visit to our Barceló México Refroma hotel and are delighted to read that we were able to match your expectations. Again we thank you for this very kind review of our hotel and we look forward to serving you again in the future. Ena Navarro Quality and Service

5
Everyone

By on Feb 11, 2020

Review comment responded on Feb 11, 2020

Estimado Huésped, Agradecemos su valoración. Es maravilloso saber que usted tuvo una experiencia más que placentera. Esperamos volver a recibirle en una próxima ocasión y hacerle sentir como en casa. Ena Navarro Calidad y Servicio

5
Family with small children

The location is excellent and the service is grate

By on Feb 10, 2020

Review comment responded on Feb 10, 2020

Dear Juan, First of all, we would like to thank you for the positive comments you have shared regarding your recent visit to our Barceló México Reforma Hotel, we are delighted to know that we were able to meet your expectations. Once again we thank you for sharing your experience with us and we look forward to serving you again soon. Ena Navarro Quality and service

4
Partner Couples

Elevators were slow, and the food in the 12th floor was not good.

By on Feb 7, 2020

Review comment responded on Feb 7, 2020

Dear Guest, Thank you for sharing your feedback on your recent holiday experience among us, our main goal being to ensure we keep on delivering unforgettable holiday experiences to our guests, your comments are crucial in this process therefore we highly value your time and constructive critics. Once more we thank you for sharing your experience with us and look forward to serving you again soon. Ena Navarro Quality and Service

5
Everyone

I really enjoyed my stay. Very good location and everyone was so nice

By on Jan 13, 2020

Review comment responded on Jan 13, 2020

Dear Guest, we thank you for this wonderful review, it has been a pleasure for us to read and we look forward to serving you again soon. Ena Navarro Quality and Service

3
Everyone

By on Jan 3, 2020

Review comment responded on Jan 3, 2020

Estimado Huésped, Gracias por elegirnos y esperamos tener la oportunidad de servirle de nuevo en el futuro y poder tener la oportunidad de superar las expectativas. Ena Navarro Calidad y Servicio

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