Standard Room
from $80
Galeria Plaza Reforma
4.0 out of 5.0
3.9
out of 5
Average Guest Review
See all 121 reviews
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Recent guest reviews
Great staff in this hotel! Everyone is kind and have a lot of suggestions for tourist.
Great hotel with amazing location. Recommended if you're exploring the city.
This hotel was okay not what I expected very good price but I think the description was very not true it's an older hotel in a very busy street where there is a lot of construction it was fairly comfortable fairly clean location is good as far as things to see but I would rather stay at a newer hotel where there are many around in that area
Convenient location and friendly staff. Good value for money. Unfortunately, on my last day at the hotel, someone with access to my room stole my wristwatch from my computer bag, which ruined my overall experience.
Convenient, clean, friendly. Within walking distance of many restaurants and bars.
Terrific rates, super clean, modern, friendly helpful staff, great location. Don't let other overly colorful descriptions of Zona Rosa keep you from choosing this hotel. It's a very calm, clean, lovely area in downtown with great walks, restaurants, cafes, bars, etc. Easy walk to the main Reforma avenue which is itself also great to walk to find parks statues, famous monuments, and access the central downtown area. You will absolutely love the bar on the floor below the entrance, really cozy, great ambience, not crowded at all, and good beers, wines, liquors and sometimes jazz or bossa nova playing or even a soccer match on the TVs, but not at all a sports bar. We went there everyday for an pre-dinner beer or cocktail!
the mattress was so uncomfortable i almost slept on the floor. i could feel the springs. i have a better bed at this 10 dollar hostel i'm at tonight. the pillows were also complete junk. it's a shame, because this place has some nice facilities and a great gym. the pool was also too shallow to swim in. i would never stay here again, especially after seeing other hotels other friends had.
I enjoyed my stay staff was very friendly the rooms are very clean I love how the pool is on the rooftop I recommend anyone to stay there I will revisit it soon I remember I wasn't comfortable in one room and they moved me to another room with a larger bed overall I was comfortable and will recommend this hotel to anyone.
Stay here for about 6 hours, catching a early flight. The room was cleaned and spacious, comfortable beds, a/c was ok. Showers are large and walk in type but no door so some of the water runs into the floor. Friendly staff. The pool is not all that and the jacuzzi doesn't get that hot.
I had a long day traveling to the city. The check in was easy and the staff very friendly/professional. My room was modern, clean and had such a soft bed, I didn't want to leave the room for the first hour and a half. I had a problem in my room on the 2nd day, went to the front desk. By the time I got back; problem solved. If I had anything negative to say about it, the restaurant off the lobby served a meal that was less than expected for a hotel of this caliber. However, there are so many amazing places to eat all within walking distance, I don't think that will be a problem. For such a busy area of the city, the room was surprisingly quiet. I will definitely come back.
Very good and Well connectéd to everything: good breakfast Nice roms Nice staff réal qualité for the price very good deal
I was in Mexico city for business trip. the hotel is at heart of the Reforma. Also close to historical center and Zocalo. wi-fi is slow. staff is friendly and kind. It was worth money I paid.
Hotel staff very friendly and helpful. Staff made sure that someone was available to me to speak English. Had a place onsite to exchange money. A few blocks from many attractions and bus service. Great great location for restaurants, casino and shopping.
Guest service was awesome!!!! very peaceful stay, wish the phones we're more up to date. Parking valet was very convenient. .
Was a decent hotel for a quick business trip. Room decor seemed to be outdated. The business lounge foos options could be better with a few hot options. Noisy in the lobby due to renovation. Would try another hotel if I return however.
At check in I was told I didnt have a reservation, in a rude manner. Ten minutes later they found it and were not apologetic, didnt even offer water in the meanwhile. The situation was poorly handled by the staff. Internet was supposed to work with one code for up two three devices but you, in reality, could only connect one. On top of it, connection was slow and intermittent. Dark room with insufficient artificial lighting. Got bathroom amenities only once during a three night stay.
I did just that I judged it by its cover and wasn't what they make it look like. Staff was great the penthouse pool was nice, but the rooms weren't that great wasn't that big, it almost felt like a 5 star motel 6 not a luxury high rise hotel.
This is a terrific hotel for business or pleasure. Rooms are clean, rooftop pool is enjoyable, and location is hard to beat. Staff is excellent
The hotel its OK. Needs renovation the rooms are old.
Nice hotel and the staff is exellent, the location is good, the price is exellent.
Hotel highlights
- Walking distance to The Angel of Independence Monument and U.S. Embassy
- Free WiFi in rooms and public areas
- Onsite dining
- Outdoor pool
Located in Colonia Juarez, Galeria Plaza Reforma is within a 5-minute walk of The Angel of Independence Monument and within 15 minutes of other popular attractions like U.S. Embassy. This 433-room, 4-star hotel has an outdoor pool along with free in-room WiFi and a fitness center. Located in central Mexico City, the hotel is also near Monumento a los Ninos Heroes and Castillo de Chapultepec.
Dining
This hotel is home to 2 onsite restaurants, perfect for a quick bite to eat. Order from 24-hour room service to satisfy your hunger without leaving your room, or make new friends over drinks at the bar/lounge. Start each morning off right with buffet breakfast served for a fee.
Rooms
All 433 recently renovated rooms provide minibars, coffee makers, and free bottled water. 32-inch LCD TVs come with cable channels and pay movies, and guests can stay connected with free WiFi. Bathrooms have hair dryers and free toiletries. Other standard amenities include safes, phones, and ironing boards.
Property features
Guests of Galeria Plaza Reforma have access to an outdoor pool, a fitness center, and a rooftop terrace. Valet parking is offered for MXN 90 per day. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, concierge services, and securing valuables. Additional amenities include free WiFi in public areas, 4 meeting rooms, and conference space.
Guest reviews for Galeria Plaza Reforma
nice area, full of great food options and bars
Everyone
Great staff in this hotel! Everyone is kind and have a lot of suggestions for tourist.
great location
Everyone
Great hotel with amazing location. Recommended if you're exploring the city.
Review comment
G Gonzalez responded on Jun 7, 2017
Dear Guest, thank you for your kind words, we are more than glad to know that you have enjoyed our service and location; we hope to see you soon again! Regards!
Everyone
This hotel was okay not what I expected very good price but I think the description was very not true it's an older hotel in a very busy street where there is a lot of construction it was fairly comfortable fairly clean location is good as far as things to see but I would rather stay at a newer hotel where there are many around in that area
Review comment
Rafael L responded on Apr 1, 2017
Thank you dear guest for sharing your thoughts in this forum. We regret we could not meet your expectation.
convenient location but prone to in-room theft
Everyone
Convenient location and friendly staff. Good value for money. Unfortunately, on my last day at the hotel, someone with access to my room stole my wristwatch from my computer bag, which ruined my overall experience.
Review comment
Rafael L responded on Mar 25, 2017
Dear guest, as you were previously informed, we sincerely regret the loss of your item. Please rest assured we have taken every possible step in doing research about this situation, but the information we could get was not conclusive to determine a responsibility. Please rest assured we have taken this situation into serious account and will reinforce our controls over the staffing and public areas surveillance.
Everyone
Convenient, clean, friendly. Within walking distance of many restaurants and bars.
Review comment
Rafael L responded on Feb 18, 2017
Thank you dear guest for your kind opinion abour our property! We are glad to know you have enjoyed our service and facilities. Hope to see you again soon!
good size room, king bed, great staff, food, loc!
Couples
Terrific rates, super clean, modern, friendly helpful staff, great location. Don't let other overly colorful descriptions of Zona Rosa keep you from choosing this hotel. It's a very calm, clean, lovely area in downtown with great walks, restaurants, cafes, bars, etc. Easy walk to the main Reforma avenue which is itself also great to walk to find parks statues, famous monuments, and access the central downtown area. You will absolutely love the bar on the floor below the entrance, really cozy, great ambience, not crowded at all, and good beers, wines, liquors and sometimes jazz or bossa nova playing or even a soccer match on the TVs, but not at all a sports bar. We went there everyday for an pre-dinner beer or cocktail!
Review comment
Rafael L responded on Feb 8, 2017
Dear guest, we deeply thank you your kind words. They encourage us to continue offering our best service and hope we will have the honor of serving you when visiting Mexico City again.
bed hurt.
Everyone
the mattress was so uncomfortable i almost slept on the floor. i could feel the springs. i have a better bed at this 10 dollar hostel i'm at tonight. the pillows were also complete junk. it's a shame, because this place has some nice facilities and a great gym. the pool was also too shallow to swim in. i would never stay here again, especially after seeing other hotels other friends had.
Review comment
Galería Plaza Reforma responded on Jan 4, 2017
Dear guest, Thank you for your opinion, we are sorry if you were not completely satisfied, we hope to have another chance to surprise you. Regards!
nice hotel in the city of everything
Everyone
I enjoyed my stay staff was very friendly the rooms are very clean I love how the pool is on the rooftop I recommend anyone to stay there I will revisit it soon I remember I wasn't comfortable in one room and they moved me to another room with a larger bed overall I was comfortable and will recommend this hotel to anyone.
Review comment
manageronduty@brisas.com.mx responded on Sep 3, 2016
Dear guest, We are more than happy to know that you have enjoyed you stay in our hotel; the most important thing for us is your satisfaction. Is great to know that you enjoyed our new pool. We hope to see you on your next visit to Mexico City.
quicky
Everyone
Stay here for about 6 hours, catching a early flight. The room was cleaned and spacious, comfortable beds, a/c was ok. Showers are large and walk in type but no door so some of the water runs into the floor. Friendly staff. The pool is not all that and the jacuzzi doesn't get that hot.
Review comment
Galeria Plaza Reforma responded on Aug 15, 2016
Dear guest, Thank you for choose our hotel; all your comments are very important. Was a pleasure having you as our guest, we hope to see you soon.
exceptional service, great location.
Everyone
I had a long day traveling to the city. The check in was easy and the staff very friendly/professional. My room was modern, clean and had such a soft bed, I didn't want to leave the room for the first hour and a half. I had a problem in my room on the 2nd day, went to the front desk. By the time I got back; problem solved. If I had anything negative to say about it, the restaurant off the lobby served a meal that was less than expected for a hotel of this caliber. However, there are so many amazing places to eat all within walking distance, I don't think that will be a problem. For such a busy area of the city, the room was surprisingly quiet. I will definitely come back.
Review comment
Galeria Plaza Reforma responded on Jun 8, 2016
Mr. Christopher, thank you very much for all your comments, It is gratifying to know that you enjoyed our hotel. We hope to see you back.
Thank you very much for your kind comments! It has been an honor to serve you and look forward to see you again soon.