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Best Western Majestic

3.0 star property

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Photo gallery for Best Western Majestic

Lobby
Creator video
Breakfast, lunch, dinner served; Mexican cuisine
Bar (on property)
Terrace/patio

Reviews

8.0 out of 10
Very good

Popular amenities

  • Free WiFi
  • Breakfast available
  • Business services
  • Bar
  • Laundry

Explore the area

View in a map
Av Madero 73 Col Centro, Mexico City, CDMX, 6000
  • Place, Madero Street
    ‪1 min walk‬
  • Place, Metropolitan Cathedral
    ‪2 min walk‬
  • Place, Zócalo
    ‪3 min walk‬
  • Airport, Mexico City (MEX-Mexico City Intl.)
    ‪17 min drive‬

Room options

View all photos for Suite - 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Suite - 1 King Bed

  • Sleeps 2

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 Queen Bed, Non Smoking

  • Sleeps 2

View all photos for Standard Accessible Two Double Room

Premium bedding, in-room safe, desk, laptop workspace

Standard Accessible Two Double Room

  • Sleeps 4

View all photos for Junior Suite

Premium bedding, in-room safe, desk, laptop workspace

Junior Suite

  • Sleeps 2

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking | Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Non Smoking

  • 587 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking

7.8 out of 10
Good
(32 reviews)
  • 278 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Twin Beds, Non Smoking

Standard Room, 2 Twin Beds, Non Smoking | Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Twin Beds, Non Smoking

8.0 out of 10
Very good
(11 reviews)
  • 278 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 Queen Bed, Non Smoking

8.4 out of 10
Very good
(5 reviews)
  • 278 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 Double Bed, Non Smoking

  • 278 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Double Beds, Accessible, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds, Accessible, Non Smoking

8.6 out of 10
Excellent
(8 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds, Non Smoking

8.4 out of 10
Very good
(23 reviews)
  • 278 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Non Smoking

  • Sleeps 2

View all photos for Standard Room, 1 King Bed, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2

View all photos for Standard Room, 2 Twin Beds, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Twin Beds, Non Smoking

  • Sleeps 2

View all photos for Standard Room, 1 Double Bed, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 Double Bed, Non Smoking

  • Sleeps 2

View all photos for Standard Room, 2 Double Beds, Accessible, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds, Accessible, Non Smoking

  • Sleeps 4

View all photos for Standard Room, 2 Double Beds, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds, Non Smoking

  • Sleeps 4

View all photos for Standard Double Room

Premium bedding, in-room safe, desk, laptop workspace

Standard Double Room

  • Sleeps 2

View all photos for Standard Queen Room

Premium bedding, in-room safe, desk, laptop workspace

Standard Queen Room

  • Sleeps 2

View all photos for King or Twin Room

Combined shower/tub, free toiletries, hair dryer, towels

King or Twin Room

  • Sleeps 2

View all photos for Two Double Room

Combined shower/tub, free toiletries, hair dryer, towels

Two Double Room

  • Sleeps 4

View all photos for twin Room

Premium bedding, in-room safe, desk, laptop workspace

twin Room

  • Sleeps 2

View all photos for king Room

Premium bedding, in-room safe, desk, laptop workspace

king Room

  • Sleeps 2

Room Standard

  • Sleeps 2

King Suite

  • Sleeps 2

View all photos for Room Standard

Premium bedding, in-room safe, desk, laptop workspace

Room Standard

8.0 out of 10
Very good
(1 review)
  • 172 sq ft
  • Sleeps 2

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About the neighborhood

Mexico City

Located in Historic Center, Best Western Majestic is adjacent to Zócalo and within a 10-minute walk of other popular attractions like Palacio de Bellas Artes. This 84-room, 3-star hotel has a restaurant and a bar/lounge, along with free in-room WiFi.

What's nearby

  • Madero Street - 1 min walk - 0.0 miles
  • Metropolitan Cathedral - 2 min walk - 0.1 miles
  • National Palace - 3 min walk - 0.2 miles
  • Zócalo - 3 min walk - 0.2 miles
  • Palacio de Bellas Artes - 12 min walk - 0.7 miles

Getting around

  • Zocalo Station - 6 min walk
  • Mexico City Buenavista Station - 7 min drive
  • Benito Juarez International Airport (MEX) - 22 min drive

Restaurants

  • ‪Tacos de Canasta "Los Especiales - ‬1 min walk
  • ‪Centro Refrescante Coca Cola - ‬1 min walk
  • ‪El Balcón del Zócalo - ‬4 min walk
  • ‪McDonald's - ‬4 min walk
  • ‪Terraza Primer Cuadro - ‬1 min walk

About this property

Best Western Majestic

Guests of Best Western Majestic enjoy access to free WiFi in public areas, a business center, and a meeting room. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, luggage storage, and securing valuables. Other amenities at this family-friendly hotel include free newspapers, a terrace, and laundry facilities.
32-inch TVs come with cable channels, and guests can stay connected with free WiFi. Beds are dressed in premium bedding and bathrooms offer hair dryers and free toiletries. Other standard amenities include espresso makers, free local calls, and safes.

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  • Free WiFi
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Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Food and drink

  • Daily continental breakfast available 7:00 AM to noon for a fee: MXN 225 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • La Terraza

Family friendly

  • In-room babysitting (surcharge)
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Meeting room

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 7 floors
  • Banquet hall
  • Built in 1937
  • Smoking not allowed

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch TV with cable channels

Food and drink

  • Espresso maker
  • Free bottled water
  • Limited room service

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property is closed between September 15 and September 16.
The following facilities are closed on Lunar New Year:
  • Bar/lounge
  • Business center
  • Dining venue(s)
  • Front desk
  • Laundry facilities
  • Meeting facilities
The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Sunday:
  • Bar/lounge
  • Children's pool
  • Dining venue(s)
  • Indoor pool
  • Outdoor pool

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • One child 11 years old or younger stays free, per registered adult, when using existing bedding

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for continental breakfast: approximately MXN 225 per person
  • Housekeeping is available for an additional fee

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Air conditioning is not provided
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM—-6 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Air conditioning is not provided.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.
  • This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.

Property is also known as

Best Western Majestic
Best Western Majestic Hotel
Best Western Majestic Hotel Mexico City
Best Western Majestic Mexico City
Majestic Best Western
Best Western Hotel Majestic
Best Western Mexico City
Mexico City Best Western
Best Western Majestic Hotel
Best Western Majestic Mexico City
Best Western Majestic Hotel Mexico City

Frequently asked questions

What's there to do within easy reach of Best Western Majestic?

This hotel is situated in Historic Center within a 10-minute walk of Zócalo and Palacio de Bellas Artes. You'll also find Paseo de la Reforma and Angel of Independence Monument within a short drive.

How much does it cost to stay at Best Western Majestic?

As of May 17, 2026, prices found for a 1-night stay for 2 adults at Best Western Majestic on May 18, 2026 start from $123, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available on site at Best Western Majestic?

No, this hotel doesn't offer parking.

Does Best Western Majestic include a casino on the premises?

No, Best Western Majestic doesn't have a casino.

Is there an indoor pool at Best Western Majestic?

No, there is no indoor pool at this hotel.

Is Best Western Majestic a good place to stay for couples?

Amenities that appeal to couples at this hotel include premium bedding, an espresso maker, and turndown service.

Does Best Western Majestic have a hot tub?

No, this hotel doesn't have a spa tub.

Does Best Western Majestic have a restaurant that serves breakfast?

Yes, Best Western Majestic serves continental breakfast for a surcharge each morning at La Terraza.

Will Best Western Majestic allow pets to stay free of charge?

No, pets aren't allowed at Best Western Majestic.

Does Best Western Majestic have connecting rooms available?

Yes, you can book connecting rooms at this hotel for your group or family vacation.

How close is the airport from Best Western Majestic?

The closest major airport to Best Western Majestic is Benito Juarez International Airport (MEX), which is 4.8 mi away (22 minutes by car). Another top airport is Santa Lucía, Mexico (NLU-Felipe Ángeles Intl.), which is located 25.2 mi away (56-minute drive).

Are there rooms with balconies that I can book at Best Western Majestic?

No, you won't find guestrooms with balconies at Best Western Majestic.

Does Best Western Majestic offer wedding services?

There are wedding services available at Best Western Majestic if that's in your vacation plans.

Best Western Majestic Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 462 out of 1004 reviews
Rating 8 - Good. 248 out of 1004 reviews
Rating 6 - Okay. 143 out of 1004 reviews
Rating 4 - Poor. 75 out of 1004 reviews
Rating 2 - Terrible. 76 out of 1004 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Carolina

Beautiful building and lovely staff. The rooms look exactly as pictured on the orbitz site. I got a room with 2 queen sized beds and with a nice view towards el Zócalo.
Stayed 4 nights in Feb 2026

6/10 Okay

Angel Mateo, Princeton

Stayed 2 nights in Feb 2026

6/10 Okay

javier ramirez

Disliked: Property conditions & facilities
The room was not in good condition , damaged Floor face board separated from drywall,no A/C Failing Internet connection. The only acceptable part is the rooftop restaurant with an excellent view to the zocalo. Mr. Sergio Dominguez at front desk gave me an attitude since our arrival. The rest of the staff was very friendly. I will never come back again,there are more options nearby. Kudos to the restaurant staff,Don Jose,Gildardo and a few others. Si reported an issue with the spigot in the bathtub it wasn’t fixed. O
No A/C Just a fan
Damaged floor all over
Stayed 13 nights in Feb 2026

8/10 Good

Danielle

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful decor, clean room, attentive staff, terrace restaurant has a great view.
Stayed 3 nights in Feb 2026

8/10 Good

Daniel, Rosenberg

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everyone was helpful and great location for first timers.
Stayed 3 nights in Feb 2026

8/10 Good

Rafael

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
My family and I very much enjoyed staying at this hotel. The location was great. Our room was spacious, clean, and comfortable with wooden floors. It had a view to the Zócalo, Palacio de Gobierno, and Catedral. The hotel has its own Mexican charm. The terrace restaurant was convenient and had a beautiful view of the Zócalo. The elevator helped a lot because there are many stairs and was always attended by friendly staff members. The only thing we didn’t like in our room was the noise from outside at any time of the day and night. The windows were not soundproof. However, the room had a standing fan that helped a lot to get rid of the noise and keep us cool. Overall, we would stay there again.
View from our room.
View from our room.
Stayed 4 nights in Nov 2025

2/10 Terrible

maria del rosario

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in Jan 2026

10/10 Excellent

Ivan

Liked: Cleanliness, amenities, property conditions & facilities
Clean simple and right next to Zocalo highly recommend to move around
Stayed 2 nights in Jan 2026

8/10 Good

Sandra

Liked: Cleanliness, staff & service
Location
Stayed 4 nights in Jan 2026

10/10 Excellent

oscar

Stayed 3 nights in Jan 2026

2/10 Terrible

yasmin

Stayed 1 night in Jan 2026

10/10 Excellent

Alanna

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful views, courteous service, fantastic rooms and gorgeous facilities. The location is fabulous. Had fantastic stay.
Stayed 5 nights in Jan 2026

10/10 Excellent

William, Calgary

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Organized front desk staff.
Stayed 1 night in Jan 2026

8/10 Good

Colney

Stayed 3 nights in Jan 2026

4/10 Poor

Sandi

Stayed 1 night in Jan 2026

10/10 Excellent

Keng, Edmonton

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Clean, convenient, friendly staff, good food, close to attractions
Stayed 1 night in Jan 2026

6/10 Okay

Carmen

Stayed 3 nights in Jan 2026

2/10 Terrible

Laura, Victoria

Disliked: Staff & service, property conditions & facilities
The hotel is old and under repair. The elevator did not work at all and the cargo elevator was under construction. We left after 1 sleepless night and moved over to the Barcelo. You get what you pay for.
Stayed 4 nights in Jan 2026

6/10 Okay

Martin, Lockport

Disliked: Cleanliness, amenities, property conditions & facilities
The property needs updating. The elevator takes forever. The buffet is overpriced and the food is just sustenance. The bathroom had other people’s hair in it. The only thing that saved it was the location and the view to el Zocalo. We should have started elsewhere.
Stayed 4 nights in Dec 2025

8/10 Good

Douglas

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean room, staff were great, location is amazing - close to many major tourist attractions, restaurants, and shopping However, be aware that outside noise is near constant and walls between rooms are far from sound proof.
Stayed 5 nights in Jan 2026

10/10 Excellent

Terrence

Traveled with family
Location and historic hotel can't be beat.
Stayed 1 night in Jan 2026

10/10 Excellent

Christina, Houston

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was fine, the afternoons do get really warm and we didn’t know there was no ac in the rooms; there was a fan bit for four bodies I didn’t cool the room.
Stayed 3 nights in Dec 2025

6/10 Okay

ENRIQUE, Chicago

Liked: Cleanliness
The room was good enough. Since the building is old. We went in December and at night the room gets cold. No heater available. The staff was very helpful and friendly.
Stayed 7 nights in Dec 2025

6/10 Okay

mariano

Not ideal for rest or comfort, but the staff and location is great!!!!
Stayed 1 night in Jan 2026

10/10 Excellent

milton

Traveled with family
Liked: Cleanliness, property conditions & facilities
Location
Stayed 4 nights in Dec 2025

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