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Recent guest reviews

Muy cómodo por su ubicación para cualquier vuelo

Location is very convenient.

I personally think this hotel is the best option for those having to stay for a connection flight the next day or in a few days, since it's located inside the airport building, right next to the food court. The service was very good, everyone was nice, and the room we reserved was comfortable, spaced out, and clean. One thing that would have been nice to have is a refrigerator to keep our food, but other than that everything was satisfactory.

Location

They only gave us one room key and you had use the key in the room for the lights and air to work… and the air conditioner did not work it was so hot

they have a very safety measures

The quality and kindness of the hotel staff was fantastic. Specially the waiters in the restaurant made the difference to the positive side.

Beautiful hotel within the airport!

I liked everything

Liked location in airport. Didn’t like room and bathroom lighting, cable tv signal, and that we had only one towel and one soap.

Perfect for an overnight stay with an early morning flight!

Very convenient. Some issue checking in but was resolved.

Great Hotel and very convenient for travelers. They made me feel welcomed as soon as the elevator door opened, they sanitize by luggage and very quick check in i would say no more than 5-8 min. Room was very clean with a very crisp and fresh smell. I was late for dinner at restaurant since they close at 10 pm but their room service is 24 hrs and was great and on time. Staff was awesome. I wil stay there again!!!!!

Great experience..................................!

Check in staff took over 25 minutes to check in the only person in line. I did not get the kind of room I reserved and the sink in the bathroom had hair in it and would not drain properly.

Liked the convenience of being so close to our gate for departure the next morning.

This place only has it's location going for it. It's obvious by the staff's lack of attention and the poor state of the rooms: ours had obvious signs of water damage on the floor that was never repaired, that they care very little about providing a reasonable product. They only offer convenience to be at the airport.

Capitan Carlos Leon S/N T2 Floor 6 Mexico City CDMX

Hotel highlights

  • Free WiFi in rooms and public areas
  • Onsite dining
  • Free airport shuttle
  • 24-hour fitness center

Located in Venustiano Carranza, NH Collection Mexico City Airport T2 is within a few miles (5 km) of popular sights such as Autodromo Hermanos Rodriguez and Foro Sol. This 287-room, 4-star hotel welcomes guests with a restaurant, a 24-hour gym, and free in-room WiFi.


Dining

Enjoy a leisurely bite to eat at the onsite restaurant, or have a drink at the bar/lounge. Savor a meal from the comfort of your room with 24-hour room service, or make new friends at the free daily manager's reception. Buffet breakfast is offered for a fee each morning from 5 AM to noon.


Rooms

All of NH Collection Mexico City Airport T2's 287 rooms are soundproofed and have an array of amenities, including minibars, safes, and phones. Guests can expect to find free WiFi and flat-screen TVs with cable channels. Beds sport pillow menus and bathrooms offer rainfall showers, hair dryers, and free toiletries. Rooms also include desks.


Property features

Guests of NH Collection Mexico City Airport T2 enjoy a 24-hour gym, free WiFi in public areas, and conference space. If you drive, self parking is MXN 195 per day, or you can take advantage of the free airport shuttle (available 24 hours). Front-desk staff can answer questions 24/7, and assist with concierge services, luggage storage, and securing valuables. Additional amenities include a business center, a computer station, and free newspapers.

Room options

Premium Room (Extra Bed 3 adults)

2 Queen Beds | 1 King Bed | Sleeps 3

Premium Room (Extra Bed 4 adults)

2 Double Beds | Sleeps 4

Premium Room

1 King Bed | 2 Double Beds | Sleeps 2

Superior Room (Extra Bed 3 adults)

2 Queen Beds | 1 King Bed | Sleeps 3

Guest reviews for NH Collection Mexico City Airport T2

Everyone (39) Couples (6) Family (28)
5
Partner Couples

Muy cómodo por su ubicación para cualquier vuelo

By on Sep 30, 2021

4
Family

Location is very convenient.

By on Aug 23, 2021

5
Family

I personally think this hotel is the best option for those having to stay for a connection flight the next day or in a few days, since it's located inside the airport building, right next to the food court. The service was very good, everyone was nice, and the room we reserved was comfortable, spaced out, and clean. One thing that would have been nice to have is a refrigerator to keep our food, but other than that everything was satisfactory.

By on Jul 25, 2021

3
Family

Location

By on Jul 23, 2021

2
Family

They only gave us one room key and you had use the key in the room for the lights and air to work… and the air conditioner did not work it was so hot

By on Jul 1, 2021

5
Family Family with small children

they have a very safety measures

By on Jun 19, 2021

5
Partner Couples

The quality and kindness of the hotel staff was fantastic. Specially the waiters in the restaurant made the difference to the positive side.

By on Jun 10, 2021

Review comment responded on Jun 14, 2021

Dear Guest, We hope you are doing well and have had a great flight. We appreciate the time you have taken to give us an assessment regarding your stay, in this regard, we are pleased to know that our restaurant team has given you the attention and service you deserve, thank you for your recognition. We hope that you will once again give us the opportunity to be your hosts as part of your travel itinerary in this your home NH Collection Mexico City Airport T2. Sincerely, Luz Carranza Guest Relations Manager

5
Family

Beautiful hotel within the airport!

By on Jun 3, 2021

Review comment responded on Jun 14, 2021

Dear Guest, We appreciate the assessment you have given us and the time you have taken in it, we are pleased to have met each of your expectations during your stay in this your home NH Collection Mexico City Airport T2. We sincerely hope that you give us the opportunity to be your hosts again and that this is an excellent experience again. Sincerely, Luz Carranza Guest Relations Manager

5
Everyone

I liked everything

By on May 15, 2021

Review comment responded on May 19, 2021

Dear Guest, Thank you very much for the assessment you have given us and the time you have taken to do so. We are pleased to know that we have lived up to your expectations and that your stay has been truly pleasant. We hope you give us the opportunity again to be your hosts in this your home and offer you an excellent stay. Sincerely, Luz Carranza Guest Relations Manager

4
Family Family

Liked location in airport. Didn’t like room and bathroom lighting, cable tv signal, and that we had only one towel and one soap.

By on Apr 12, 2021

Review comment responded on Apr 16, 2021

Dear guest, We wish you are very well, we appreciate the time you have taken to give us an assessment and share your comments, in this regard, rest assured that we will work in each of our areas of opportunity and in the details that you comment on. We hope that you will give us the opportunity again to be your hosts in this your home and give you an excellent stay. Sincerely, Luz Carranza Guest Relations Manager

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