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Hyatt Regency Mexico City

5.0 out of 5.0

Recent guest reviews

The hotel had a great ambience, friendly staff, and was located close to several points of interest. We attended concerts at the Auditorio Nacional only a short walk away and you’re also within walking distance of museums and several great restaurants. Polanco is a nice area with people walking around from early morning to late evening.

Hotel is in great condition. The Buffet is really good. The Pool area is great. Prices at the spa are cheap. All the employees are super nice they make you feel super special.

Comfortable and convenient. One slight glitch...it took a couple of days to get someone to fix the sink that was plugging up.

Indeed courteous staff specially at the time of check in & Hugo at concierge . The check in was very efficient & smooth. The staff at reception , concierge , housekeeping were very friendly & polite. The staff at the lobby restaurant & at 40th floor small restaurant should be more polite. Overall a wonderful hotel to stay

The hotel was perfect for what I needed. Close to my business associates and in a wonderful area of Polanco.

Beautiful hotel located in a great neighborhood walking distance to some popular art museums and restaurants!

Awesome experience. Very well located, great value for money. I rented three rooms and loved it Breakfast is expensive so we went to Los Almendros, only teo blocks away

Dear orbitz friends, we found an amazing place, with a small staff but very professional, every person is a manager, a flat organization working perfectly to give a high end service and the best breakfast on sunday mexico city. One data: we use our personal Berkel Machine old fashion, of collection to cut our Jabugo ham. Without more words : )

Great location. Too expensive for what it is. I would recommend staying some where else similiar for the same price.

Four nights in Mexico City was a blast! Visiting the Ruins (pyramids), The Basilica, Chapultepec Park, etc.

A perfect place for a lone female traveler. I felt coddled and cared for.

Immaculate, gorgeous, very comfortable, everything you might hope from a luxury hotel.

Our stay at this hotel was amazing. The area of town (Polanco) is one of the safest and trendiest neighborhoods, albeit a bit expensive. The hotel staff was extremely helpful in providing car services to tourist sites and booking tours, making restaurants suggestions, and getting us on waiting lists to party. The rooms were clean, amenities were what you would expect from a 4-5 star restaurant. Highly recommend this hotel.

Nothing wrong with the room but the air condition that is way too old and don't really work good! Aside of that, all average!

decor is great. Service excellent. Food is good quality

The hotel was great as usual. My second visit. I am always impressed with the staff and how friendly they are. Rooms were excellent. Their restaurant was excellent. Overall a comfortable stay. I plan to go back and stay at same hotel when i visit Mexico.

I think that you can have a better hotel than this.

We spent only 2 nights at this hotel, and I wish we had more. The room was so comfortable and clean. The team was great and responsive, and really helped with any question we had.

Campos Eliseos No. 204 Polanco Mexico City DF

Hotel highlights

  • Walking distance to Parque Zoologico de Chapultepec and French Embassy
  • Free WiFi and wired Internet in rooms and public areas
  • Onsite dining
  • Indoor pool

Located in Polanco, Hyatt Regency Mexico City is a leisurely stroll from popular sights such as Parque Zoologico de Chapultepec and French Embassy. This 755-room, 5-star hotel has 3 restaurants along with conveniences like an indoor pool and a 24-hour fitness center. Museo Nacional de Antropologia and Auditorio Nacional are also within a short walk.


Dining

There are multiple options for onsite dining with 3 restaurants, including RULFO, which specializes in Latin American cuisine and serves breakfast, brunch, lunch, and dinner, and YOSHIMI with pleasing garden views. Savor a meal from the privacy of your room with 24-hour room service, or get a pick-me-up at the coffee shop/café. Start each morning with buffet breakfast, available for a fee from 6 AM to 11 AM.


Rooms

All 755 individually decorated rooms provide minibars, coffee makers, and free newspapers. LCD TVs come with cable channels and pay movies, and guests can stay connected with free WiFi and wired Internet. Select Comfort beds sport Egyptian cotton sheets and pillow menus, and bathrooms offer hair dryers and free toiletries. Other amenities include free bottled water, video-game consoles, and safes.


Property features

At Hyatt Regency Mexico City, guests enjoy features like an indoor pool, a 24-hour fitness center, and a sauna. Valet parking is available for USD 7.3 per day, and there's also limo/town car service. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this luxury hotel include outdoor tennis courts, free WiFi in public areas, and 22 meeting rooms.

Room options

Club Room, 1 King Bed

King 1 | Sleeps 3

Room, 1 King Bed

King 1 | Sleeps 3

Room, 2 Twin Beds, Park View

Twin 2 | Sleeps 3

Club Room, 2 Twin Beds

Twin 2 | Sleeps 3

Guest reviews for Hyatt Regency Mexico City

Everyone (15) Business (8) Couples (5) Family (1) Other (2)
5

nice hotel, centrally located in polanco

Everyone

The hotel had a great ambience, friendly staff, and was located close to several points of interest. We attended concerts at the Auditorio Nacional only a short walk away and you’re also within walking distance of museums and several great restaurants. Polanco is a nice area with people walking around from early morning to late evening.

By , from Orange, CA on Nov 18, 2017

5

great hotel !

Everyone

Hotel is in great condition. The Buffet is really good. The Pool area is great. Prices at the spa are cheap. All the employees are super nice they make you feel super special.

By , from san diego on Nov 13, 2017

5

highly recommend

Everyone

Comfortable and convenient. One slight glitch...it took a couple of days to get someone to fix the sink that was plugging up.

By on Sep 7, 2017

4

really good hotel ideally located

Everyone

Indeed courteous staff specially at the time of check in & Hugo at concierge . The check in was very efficient & smooth. The staff at reception , concierge , housekeeping were very friendly & polite. The staff at the lobby restaurant & at 40th floor small restaurant should be more polite. Overall a wonderful hotel to stay

By on Aug 23, 2017

5
Everyone

The hotel was perfect for what I needed. Close to my business associates and in a wonderful area of Polanco.

By on May 22, 2017

5
Everyone

Beautiful hotel located in a great neighborhood walking distance to some popular art museums and restaurants!

By on May 5, 2017

5

very nice hotel in the city

Everyone

Awesome experience. Very well located, great value for money. I rented three rooms and loved it Breakfast is expensive so we went to Los Almendros, only teo blocks away

By , from Guatemala on Apr 13, 2017

5

amazing sunday brunch

Everyone

Dear orbitz friends, we found an amazing place, with a small staff but very professional, every person is a manager, a flat organization working perfectly to give a high end service and the best breakfast on sunday mexico city. One data: we use our personal Berkel Machine old fashion, of collection to cut our Jabugo ham. Without more words : )

By on Feb 13, 2017

3

too expensive.

Everyone

Great location. Too expensive for what it is. I would recommend staying some where else similiar for the same price.

By on Dec 14, 2016

5

monday night football in mexico city

Everyone

Four nights in Mexico City was a blast! Visiting the Ruins (pyramids), The Basilica, Chapultepec Park, etc.

By , from San Antonio TX on Nov 28, 2016