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Hyatt Regency Mexico City

Property class: 5 and above

Choose dates to view prices

Photo gallery for Hyatt Regency Mexico City

A spacious lobby with a modern staircase, two armchairs, and a large abstract wall structure.
A spacious bar area with a long counter, red bar stools, and warm lighting.
A modern indoor swimming pool with a geometric ceiling design, lounge areas with sunbeds, and a stone wall on one side.
A rooftop lounge area with sunbeds and umbrellas, surrounded by greenery and modern architecture.
A spacious, modern dining area with a long table and red chairs, surrounded by wooden walls and decorative elements.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi

Explore the area

View in a map
Campos Eliseos No. 204 Polanco, Chapultepec, Mexico City, 11560
  • Place, Paseo de la Reforma
    ‪2 min walk‬
  • Place, Chapultepec Park
    ‪2 min walk‬
  • Place, Avenida Presidente Masaryk
    ‪3 min walk‬
  • Airport, Mexico City (MEX-Mexico City Intl.)
    ‪30 min drive‬

Room options

View all photos for Club Room, 1 King Bed (Regency)

A hotel room with a large bed, a desk, a chair, a small table, and a view of the city.

Club Room, 1 King Bed (Regency)

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 178 sq ft
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Room, 1 King Bed

A hotel room with a large bed, a desk, a chair, a small table, and a view of the city.

Room, 1 King Bed

9.2 out of 10
Wonderful
(88 reviews)
  • City view
  • 301 sq ft
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Room, 2 Twin Beds

A hotel room with two single beds, a sofa, a small round table, and a headboard with a light fixture.

Room, 2 Twin Beds

8.8 out of 10
Excellent
(22 reviews)
  • City view
  • 301 sq ft
  • Sleeps 3
  • 2 Twin Beds
  • Free wired internet

View all photos for Room, 2 Twin Beds (View)

A hotel room with two beds, a desk, a chair, and a view of a cityscape.

Room, 2 Twin Beds (View)

8.4 out of 10
Very good
(6 reviews)
  • City view
  • 301 sq ft
  • Sleeps 3
  • 2 Twin Beds
  • Free wired internet

View all photos for Club Room, 2 Twin Beds (Regency)

A hotel room with two beds, a desk, a chair, a large window with a city view, and a patterned wall.

Club Room, 2 Twin Beds (Regency)

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 301 sq ft
  • Sleeps 3
  • 2 Twin Beds
  • Free wired internet

View all photos for Regency, Suite, 1 King Bed

A hotel room with a large bed, a desk with a chair, a TV, and a window with sheer curtains.

Regency, Suite, 1 King Bed

10.0 out of 10
Exceptional
(3 reviews)
  • City view
  • 646 sq ft
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Executive Suite

A conference room with a long table, six chairs, a coffee machine, and a TV on the wall.

Executive Suite

10.0 out of 10
Exceptional
(3 reviews)
  • City view
  • 1001 sq ft
  • Sleeps 3
  • Free wired internet

View all photos for Room, 1 King Bed (View)

A hotel room with a large bed, a desk, a chair, a small table, a telephone, and a window with a view of the city.

Room, 1 King Bed (View)

9.2 out of 10
Wonderful
(33 reviews)
  • Park view
  • 301 sq ft
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Club Room, 2 Twin Beds (Regency, High Floor)

A hotel room with two beds, a desk, a chair, a large window with a city view, and a patterned wall.

Club Room, 2 Twin Beds (Regency, High Floor)

  • City view
  • 301 sq ft
  • Sleeps 3
  • 2 Twin Beds
  • Free wired internet

View all photos for Club Room, 1 King Bed (Regency, High Floor)

A hotel room with a large bed, a desk, a chair, a small table, and a view of the city.

Club Room, 1 King Bed (Regency, High Floor)

9.8 out of 10
Exceptional
(7 reviews)
  • City view
  • 301 sq ft
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

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About the neighborhood

Mexico City

Located in Polanco, Hyatt Regency Mexico City is within a 5-minute walk of Avenida Presidente Masaryk and within 15 minutes of other popular attractions like Paseo de la Reforma. This 755-room, 5-star hotel has conveniences like a full-service spa, an indoor pool, and a 24-hour gym.

What's nearby

  • Paseo de la Reforma - 2 min walk - 0.1 miles
  • Chapultepec Park - 2 min walk - 0.1 miles
  • Parque Zoologico de Chapultepec - 3 min walk - 0.2 miles
  • Avenida Presidente Masaryk - 3 min walk - 0.2 miles
  • National Museum of Anthropology - 10 min walk - 0.6 miles

Getting around

  • Auditorio Station - 6 min walk
  • Mexico City Fortuna Station - 8 min drive
  • Benito Juarez International Airport (MEX) - 28 min drive

Restaurants

  • ‪Alfredo Di Roma - ‬1 min walk
  • ‪Regency Club - ‬5 min walk
  • ‪Starbucks - ‬2 min walk
  • ‪Karisma - ‬2 min walk
  • ‪La Aceituna - ‬3 min walk

About this property

Hyatt Regency Mexico City

Guests of Hyatt Regency Mexico City enjoy a full-service spa, an indoor pool, and a 24-hour gym. Onsite parking is available, both free self and paid valet parking (USD 7.3 per day)—also useful is limo/town car service. The front desk has multilingual staff on hand 24/7 to help with tours or tickets, securing valuables, and luggage storage. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this luxury hotel include a sauna, outdoor tennis courts, and free WiFi in public areas.
Guests can expect to find free WiFi and wired Internet, plus LCD TVs with cable channels and pay movies. Bathrooms offer hair dryers and free toiletries, and Select Comfort beds with Egyptian cotton sheets and pillow menus ensure a restful night. Other standard amenities include minibars, coffee makers, and free newspapers.
Recreational amenities at the hotel include outdoor tennis courts, an indoor pool, a sauna, and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include Swedish massages, facials, body scrubs, and body treatments.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Limo/town car service
  • Free self parking on site
  • Valet parking on site (USD 7.30 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11:00 AM for a fee: USD 30 for adults and USD 15 for children
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas

Restaurants on site

  • AMADO
  • RULFO
  • TEPPAN GRILL
  • YOSHIMI

Things to do

  • 24-hour gym
  • 3 outdoor tennis courts
  • Fitness classes
  • Full-service spa
  • Indoor pool
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • In-room babysitting (surcharge)
  • In-room crib
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Conference center
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Full-service spa

  • Body scrubs
  • Facials
  • In-room massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 38 floors
  • Banquet hall
  • Built in 1987
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Select Comfort mattress

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • Pay movies
  • Smart TV with premium cable channels
  • Video game console
  • Video games

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 35 per pet, per night
  • Dogs and cats only
  • 2 total (44 lbs is the maximum weight per pet)
  • Pets may not be left unsupervised
  • Food and water bowls are available
  • Service animals exempt from fees

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

  • American Express
  • Mastercard
  • Visa

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately USD 30 for adults and USD 15 for children
  • Valet parking fee: USD 7.3 per day
  • Pet fee: USD 35 per pet, per night
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM—-midnight
  • Check-out: noon
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hyatt Mexico City
Hyatt Regency Hotel Mexico City
Hyatt Regency Mexico City
Mexico City Hyatt
Mexico City Hyatt Regency
Regency Hyatt Mexico City
Hotel Nikko Mexico City
Hyatt Regency Mexico City Hotel

Frequently asked questions

Is free cancellation available at Hyatt Regency Mexico City?

Hyatt Regency Mexico City offers free cancellation on certain room rates. If you'd like to learn more, review the cancellation policy on Orbitz.

How much does it cost to stay at Hyatt Regency Mexico City?

As of Oct 16, 2026, prices found for a 1-night stay for 2 adults at Hyatt Regency Mexico City on Oct 25, 2026 start from $403, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see around Hyatt Regency Mexico City?

This hotel is situated in Polanco, just steps from Avenida Presidente Masaryk, and within a 10-minute walk of Paseo de la Reforma and Chapultepec Park. You'll also find Auditorio Nacional and National Museum of Anthropology less than a mile away.

Is parking available on site at Hyatt Regency Mexico City?

Yes, self parking is offered for free at the hotel. Valet parking is available for USD 7.30 per day. Wheelchair-accessible parking is also available for guests.

Is there a spa at Hyatt Regency Mexico City?

There is a full-service spa available for guests to enjoy and services include Swedish massages, facials, and body scrubs.

Are there luxury amenities available at Hyatt Regency Mexico City?

Yes, guests can indulge in luxuries such as an indoor pool, a garden-view restaurant, and 3 outdoor tennis courts at this hotel.

Does Hyatt Regency Mexico City include a casino?

No, Hyatt Regency Mexico City doesn't have a casino.

Will I find an indoor pool at Hyatt Regency Mexico City?

Yes, this hotel has an indoor pool.

What will couples enjoy most about a stay at Hyatt Regency Mexico City?

There are many amenities for couples at this hotel, including in-room massages as well as a garden-view restaurant and an indoor pool.

Does Hyatt Regency Mexico City have a hot tub?

No, but guests can enjoy a steam room at this hotel.

Does Hyatt Regency Mexico City feature a restaurant that includes a breakfast menu?

Yes, Hyatt Regency Mexico City has 3 restaurants, and serves buffet breakfast each morning for a surcharge.

Will Hyatt Regency Mexico City allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at Hyatt Regency Mexico City for a fee of USD 35 per pet, per night. The property also provides food and water bowls.

Does Hyatt Regency Mexico City have connecting rooms available?

No, this hotel doesn't feature connecting guestrooms.

What is the closest airport to Hyatt Regency Mexico City?

The closest major airport to Hyatt Regency Mexico City is Benito Juarez International Airport (MEX), which is 10.5 mi away (28 minutes by car). Another top airport is Santa Lucía, Mexico (NLU-Felipe Ángeles Intl.), which is located 27.8 mi away (60-minute drive).

Are there rooms with balconies that I can book at Hyatt Regency Mexico City?

No, there aren't any guestrooms at Hyatt Regency Mexico City that offer a balcony.

Does Hyatt Regency Mexico City have a wedding venue on site?

There are wedding services available at Hyatt Regency Mexico City if that's in your vacation plans.

Hyatt Regency Mexico City Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 1242 out of 1504 reviews
Rating 8 - Good. 150 out of 1504 reviews
Rating 6 - Okay. 52 out of 1504 reviews
Rating 4 - Poor. 28 out of 1504 reviews
Rating 2 - Terrible. 32 out of 1504 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel and location
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location downtown, great staff who are very friendly. Very nice restaurant
Stayed 4 nights in Jul 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The way they extra charge was ridiculous on the breakfast of the room
Stayed 1 night in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, good restaurants well located
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, staff very friendly
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love their location and breakfast!
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Staff, very kind, always available to help, quality of breakfast excellent, everything amazing
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities
Great stay!
Stayed 3 nights in Jan 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel and location. Gym and pool were excellent.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this place. The gym is one of the best onsite gyms in the area in my opinion. One of the biggest reasons I choose this place when staying in CDMX
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay and customer service.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and breakfast was really good.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The buffet breakfast is always really good with a nice variety.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay! Location and hospitality
Stayed 4 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything great and perfect location
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast buffet was amazing. Room amenities were great.
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
We had a great experience with the amazing staff, the delicious food and excellent location!
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Staff was great, location was great, room was comfortable and quiet.
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent overall hotel. I have stayed twice here. Beautiful hotel in the perfect location.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tofo excelente
Stayed 1 night in Jun 2026