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Recent guest reviews

The hotel is clean, the staff are very cortteous and the area,polanco, is very conducive.

Excellent service and wonderful room

Excellent hotel in all respects; wonderful property condition and amenities, very attentive service and the best location in the city. I will return soon.

Great location great Hotel overall the only downside was there Breakfast and the service, very short on staff and we had to wait for everything even simple salt shaker coffee and etc..

Great location in Polanco

He had nice view from our room, perfect location

Very clean. Friendly staff. Fast service.

My stay at this Hotel was outstanding. The staff were very attentive, courteous and professional. The bed was extremely comfortable. The rooms were very clean. The response to any request was immediate and fast without hesitation. The servers at the restaurants were equally attentive, fast and courteous, very motivated to insure satisfaction. Overall, it was a very quite stay, the guest tended to be older and more professional. Regarding safety and security, the key card they give you is required to operate the elevators. I never saw this before, but found it to be a great idea. I would highly recommend this hotel.

None

Great stay

Lovely hotel with lovely and great staff. We enjoyed our stay at Hyatt

Cleanliness, great staff, awesome gym. Close to fine dining

If you travel for business, it is a nice place to stay. But if you are Tourists, you should find some hotels closed to the tourist attractions area.

The pool as closed for maintenance and we where never told until we tried to go swimming. They blame orbitz, stating that orbitz should have noted that on the reservation. We were unable to get into or room for a total of 2 hours the locks would not work. The manager was extremely rude and gave us a free continental breakfast, incredibly insulting for a 4 star hotel. We will not return ever!

Loved every minute of it. Will definitely come back ans stay here.

great location...friendly staff would stay there again

There’s lots of hidden fees so pay upfront if you can.

Campos Eliseos No. 204 Polanco Mexico City

Hotel highlights

  • Steps from Paseo de la Reforma
  • Free WiFi and wired Internet in rooms and public areas
  • Free parking
  • Onsite dining

Located in Polanco, Hyatt Regency Mexico City is adjacent to Paseo de la Reforma with other popular attractions like Chapultepec Park within a couple of miles (3 km). This 755-room, 5-star aparthotel has conveniences like an indoor pool, a 24-hour gym, and free in-room WiFi.


Dining

There are multiple options for onsite dining with 3 restaurants, including RULFO, which specializes in Latin American cuisine and serves breakfast, brunch, lunch, and dinner, and YOSHIMI with pleasing garden views. Satisfy your hunger without leaving your room with 24-hour room service, or quench your thirst with a beverage at the bar/lounge or coffee shop/cafe. Buffet breakfast is offered for a fee each morning from 6 AM to 11 AM.


Rooms

Each apartment has an array of amenities, including a minibar, a coffee maker, and free newspapers. An LCD TV comes with cable channels and pay movies, and guests can stay connected with free WiFi and wired Internet. Select Comfort beds sport Egyptian cotton sheets and pillow menus, and the bathroom offers a hair dryer and free toiletries. Other standard amenities include a video-game console, a safe, and a phone.


Property features

Guests staying at Hyatt Regency Mexico City enjoy an indoor pool, a 24-hour gym, and a sauna. Onsite parking is available, both free self and paid valet parking (USD 7.3 per day)—also useful is limo/town car service. The front desk has multilingual staff on hand 24/7 to help with concierge services, dry cleaning/laundry, and luggage storage. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this luxury aparthotel include outdoor tennis courts, free WiFi in public areas, and a conference center.

Room options

Club Room, 2 Twin Beds

2 Twin Beds | Sleeps 3

Regency, Suite, 1 King Bed

1 King Bed | Sleeps 3

Room, 1 King Bed, Park View

1 King Bed | Sleeps 3

Room, 1 King Bed

1 King Bed | Sleeps 3

Guest reviews for Hyatt Regency Mexico City

Everyone (20) Couples (7) Family (8)
5
Partner Couples

The hotel is clean, the staff are very cortteous and the area,polanco, is very conducive.

By on Nov 10, 2022

5
Partner Couples Business Business

Excellent service and wonderful room

By on Oct 10, 2022

5
Partner Couples

Excellent hotel in all respects; wonderful property condition and amenities, very attentive service and the best location in the city. I will return soon.

By , from Houston on Jul 2, 2022

4
Friends Business Business

Great location great Hotel overall the only downside was there Breakfast and the service, very short on staff and we had to wait for everything even simple salt shaker coffee and etc..

By on Apr 4, 2022

4
Family Business Business

Great location in Polanco

By on Jan 17, 2022

5
Partner Couples

He had nice view from our room, perfect location

By on Jan 11, 2022

5
Business Business

Very clean. Friendly staff. Fast service.

By on Oct 22, 2021

5
Everyone

My stay at this Hotel was outstanding. The staff were very attentive, courteous and professional. The bed was extremely comfortable. The rooms were very clean. The response to any request was immediate and fast without hesitation. The servers at the restaurants were equally attentive, fast and courteous, very motivated to insure satisfaction. Overall, it was a very quite stay, the guest tended to be older and more professional. Regarding safety and security, the key card they give you is required to operate the elevators. I never saw this before, but found it to be a great idea. I would highly recommend this hotel.

By on Oct 16, 2021

5
Business Business

None

By on May 19, 2021

5
Partner Couples

Great stay

By on Apr 21, 2021

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