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Hyatt Regency Mexico City

5.0 out of 5.0

Recent guest reviews

They charge for business center use; the internet at business center is 10 MXN for 15 and $5 MXN for copies. Front desk charged in pesos and did not tell me before.

The room was clean and nicely appointed. Housekeeping did an excellent job each day. We had Regency Club aces, which was really nice for a quick breakfast before heading out in the morning and for afternoon drinks when we returned after a long day of sight seeing. The fitness center and pool were very nice as well.

Great location - lovely neighborhood with great restaurants and safe.

The hotel had a great ambience, friendly staff, and was located close to several points of interest. We attended concerts at the Auditorio Nacional only a short walk away and you’re also within walking distance of museums and several great restaurants. Polanco is a nice area with people walking around from early morning to late evening.

Hotel is in great condition. The Buffet is really good. The Pool area is great. Prices at the spa are cheap. All the employees are super nice they make you feel super special.

Comfortable and convenient. One slight glitch...it took a couple of days to get someone to fix the sink that was plugging up.

Indeed courteous staff specially at the time of check in & Hugo at concierge . The check in was very efficient & smooth. The staff at reception , concierge , housekeeping were very friendly & polite. The staff at the lobby restaurant & at 40th floor small restaurant should be more polite. Overall a wonderful hotel to stay

The hotel was perfect for what I needed. Close to my business associates and in a wonderful area of Polanco.

Beautiful hotel located in a great neighborhood walking distance to some popular art museums and restaurants!

Awesome experience. Very well located, great value for money. I rented three rooms and loved it Breakfast is expensive so we went to Los Almendros, only teo blocks away

Dear orbitz friends, we found an amazing place, with a small staff but very professional, every person is a manager, a flat organization working perfectly to give a high end service and the best breakfast on sunday mexico city. One data: we use our personal Berkel Machine old fashion, of collection to cut our Jabugo ham. Without more words : )

Great location. Too expensive for what it is. I would recommend staying some where else similiar for the same price.

Four nights in Mexico City was a blast! Visiting the Ruins (pyramids), The Basilica, Chapultepec Park, etc.

A perfect place for a lone female traveler. I felt coddled and cared for.

Immaculate, gorgeous, very comfortable, everything you might hope from a luxury hotel.

Our stay at this hotel was amazing. The area of town (Polanco) is one of the safest and trendiest neighborhoods, albeit a bit expensive. The hotel staff was extremely helpful in providing car services to tourist sites and booking tours, making restaurants suggestions, and getting us on waiting lists to party. The rooms were clean, amenities were what you would expect from a 4-5 star restaurant. Highly recommend this hotel.

Nothing wrong with the room but the air condition that is way too old and don't really work good! Aside of that, all average!

decor is great. Service excellent. Food is good quality

Campos Eliseos No. 204 Polanco Mexico City CDMX

Hotel highlights

  • Walking distance to Parque Zoologico de Chapultepec and French Embassy
  • Free WiFi and wired Internet in rooms and public areas
  • Onsite dining
  • Indoor pool

Located in Polanco, Hyatt Regency Mexico City is a leisurely stroll from popular sights such as Parque Zoologico de Chapultepec and French Embassy. This 755-room, 5-star hotel has 3 restaurants along with conveniences like an indoor pool and a 24-hour fitness center. Museo Nacional de Antropologia and Auditorio Nacional are also within a short walk.


Dining

There are multiple options for onsite dining with 3 restaurants, including RULFO, which specializes in Latin American cuisine and serves breakfast, brunch, lunch, and dinner, and YOSHIMI with pleasing garden views. Savor a meal from the privacy of your room with 24-hour room service, or get a pick-me-up at the coffee shop/café. Start each morning with buffet breakfast, available for a fee from 6 AM to 11 AM.


Rooms

All 755 individually decorated rooms provide minibars, coffee makers, and free newspapers. LCD TVs come with cable channels and pay movies, and guests can stay connected with free WiFi and wired Internet. Select Comfort beds sport Egyptian cotton sheets and pillow menus, and bathrooms offer hair dryers and free toiletries. Other amenities include free bottled water, video-game consoles, and safes.


Property features

At Hyatt Regency Mexico City, guests enjoy features like an indoor pool, a 24-hour fitness center, and a sauna. Valet parking is available for USD 7.3 per day, and there's also limo/town car service. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this luxury hotel include outdoor tennis courts, free WiFi in public areas, and 22 meeting rooms.

Guest reviews for Hyatt Regency Mexico City

Everyone (18) Business (8) Couples (5) Family (1) Other (2)
3
Everyone

They charge for business center use; the internet at business center is 10 MXN for 15 and $5 MXN for copies. Front desk charged in pesos and did not tell me before.

By , from Orlando on Apr 9, 2018

4

nice hotel in mexico city

Everyone

The room was clean and nicely appointed. Housekeeping did an excellent job each day. We had Regency Club aces, which was really nice for a quick breakfast before heading out in the morning and for afternoon drinks when we returned after a long day of sight seeing. The fitness center and pool were very nice as well.

By , from Los Angeles on Apr 2, 2018

5

nice hotel close to park and all the museums!

Everyone

Great location - lovely neighborhood with great restaurants and safe.

By , from San Franciso on Mar 30, 2018

5

nice hotel, centrally located in polanco

Everyone

The hotel had a great ambience, friendly staff, and was located close to several points of interest. We attended concerts at the Auditorio Nacional only a short walk away and you’re also within walking distance of museums and several great restaurants. Polanco is a nice area with people walking around from early morning to late evening.

By , from Orange, CA on Nov 18, 2017

5

great hotel !

Everyone

Hotel is in great condition. The Buffet is really good. The Pool area is great. Prices at the spa are cheap. All the employees are super nice they make you feel super special.

By , from san diego on Nov 13, 2017

5

highly recommend

Everyone

Comfortable and convenient. One slight glitch...it took a couple of days to get someone to fix the sink that was plugging up.

By on Sep 7, 2017

4

really good hotel ideally located

Everyone

Indeed courteous staff specially at the time of check in & Hugo at concierge . The check in was very efficient & smooth. The staff at reception , concierge , housekeeping were very friendly & polite. The staff at the lobby restaurant & at 40th floor small restaurant should be more polite. Overall a wonderful hotel to stay

By on Aug 23, 2017

5
Everyone

The hotel was perfect for what I needed. Close to my business associates and in a wonderful area of Polanco.

By on May 22, 2017

5
Everyone

Beautiful hotel located in a great neighborhood walking distance to some popular art museums and restaurants!

By on May 5, 2017

5

very nice hotel in the city

Everyone

Awesome experience. Very well located, great value for money. I rented three rooms and loved it Breakfast is expensive so we went to Los Almendros, only teo blocks away

By , from Guatemala on Apr 13, 2017