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Recent guest reviews

Very good location on the Paseo de la Reforma. Good restaurant, good attentive staff, rooms with decent space and amenities. Small shower area and something about the shower door seemed not right to me. But this is a good hotel with comfortable beds and well located

Good: --location --free parking --rooftop gym and pool --fast elevator --quiet Needs improving: --equipment feels a little dated: TV, power plugs....

No hot water for one night and no heat, thermostat did not work

Nice hotel in Reforma Avenue. Has great amenities. The restaurant was very good. Room was nice but could use some renovation. All in all it was a great value and I would stay here again.

loved that it had a roof-top pool, just wished it had more entertainment by the pool on a Friday or Saturday night.

Great hotel will be back. Great location easy access.

The gym equipment can be updated to something a bit newer.

Very nice hotel with a very friendly staff. Great view of the city from the top floor. Good location and safe. Plenty of places to visit or eat near by. Rooms are very clean but need a bit of updating. Pillows were not very comfortable and I highly recommend the hotels offers hand towels in bathrooms. Great overall experience!!

Overall was a great hotel, the pool water is warm, air conditioning, rooms were clean, the stay was pleasant the staff was friendly. I would recommend it and God permits me to go again to Mexico City, I will stay there.

Nice hotel clean room very good service from the staff easy check in

This hotel has a very particular way of handling your credit/debit card guarantee ; they ask for a guarantee larger than your expected bill and promise not to call it and make you pay the exact amount at checkout, but shortly after swiping the card they call the full amount of the guarantee and than reimburse you the difference in pesos at checkout time, so that you end up with thousands of pesos just as you head to the airport. The restaurant staff was unresponsive when pointed out that the butter was rancid (melted inside the packaging and smelling/tasting rancid). This hotel has definitively seen better times. Rooms facing La Reforma are very noisy.

La ubicación, y la amplitud. Tal vez necesita actualizarse

Staff was very kind and effective, Facilities very complete including a climatized swimming pool and jacuzzi , Good restaurant .

Avenida Paseo de La Reforma 105 Mexico City CDMX

Hotel highlights

  • Walking distance to Paseo de la Reforma and Monument to the Revolution
  • Free WiFi in rooms and public areas
  • Free valet and self parking
  • Onsite dining

Located in Reforma, Sevilla Palace Hotel is adjacent to Paseo de la Reforma and within a 10-minute walk of other popular attractions like Monument to the Revolution. This 413-room, 3-star hotel welcomes guests with a restaurant, an outdoor pool, and an indoor pool.


Dining

You can enjoy a drink at the bar/lounge or visit the onsite restaurant for a bite to eat. Savor a meal from the privacy of your room with room service, or get a pick-me-up at the coffee shop/café. Start your day off with buffet breakfast, available for a fee.


Rooms

All of Sevilla Palace Hotel's 413 air-conditioned rooms provide coffee makers, free bottled water, and safes. Guests can expect free WiFi and flat-screen TVs with cable channels. Bathrooms offer hair dryers and free toiletries. Other standard amenities include phones, ironing boards, and desks.


Property features

Sevilla Palace Hotel features an indoor pool, an outdoor pool, and a children's pool. There's free valet parking if you drive. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, securing valuables, and tours or tickets. Additional amenities include a health club, a sauna, and free WiFi in public areas.

Room options

Junior Suite

2 Queen Beds | Sleeps 4

Standard Double Room

2 Double Beds | Sleeps 3

Standard Room

1 Queen Bed | 2 Double Beds | Sleeps 2

Guest reviews for Sevilla Palace Hotel

Everyone (11) Couples (1) Family (1)
4
Partner Couples

Very good location on the Paseo de la Reforma. Good restaurant, good attentive staff, rooms with decent space and amenities. Small shower area and something about the shower door seemed not right to me. But this is a good hotel with comfortable beds and well located

By on Feb 26, 2020

Review comment responded on Feb 27, 2020

Dear Guest: Thank you for sharing your comments, we will work to change these aspects, we hope to see you here again and we will give you a better service. Best Regards

4
Everyone

By on Jan 23, 2020

Review comment responded on Jan 23, 2020

Estimado Huésped: Agradecemos el haberse hospedado con nosotros, será un placer volver a tenerlo aquí en el Hotel Sevilla Palace. Saludos Cordiales

4
Friends

Good: --location --free parking --rooftop gym and pool --fast elevator --quiet Needs improving: --equipment feels a little dated: TV, power plugs....

By , from NYC on Jan 10, 2020

Review comment responded on Jan 10, 2020

Dear Guest: Thank your for sharing ypur comments and rating! We hope to see you here again! Best Regards

2
Family

No hot water for one night and no heat, thermostat did not work

By on Oct 13, 2019

Review comment responded on Oct 30, 2019

Dear Guest: We regret that you had these problems, we will work on them so that they do not happen again. Best Regards

4
Business Business

Nice hotel in Reforma Avenue. Has great amenities. The restaurant was very good. Room was nice but could use some renovation. All in all it was a great value and I would stay here again.

By on Aug 31, 2019

4
Everyone

loved that it had a roof-top pool, just wished it had more entertainment by the pool on a Friday or Saturday night.

By on Mar 1, 2019

5
Everyone

By on Jan 22, 2019

4
Everyone

Great hotel will be back. Great location easy access.

By on Sep 17, 2018

Review comment responded on Oct 27, 2018

Thank you for your visit, your comments help us improve our service. We are waiting for you soon.

5
Everyone

The gym equipment can be updated to something a bit newer.

By on Jul 9, 2018

4

great stay in a nice area for an awesome price.

Everyone

Very nice hotel with a very friendly staff. Great view of the city from the top floor. Good location and safe. Plenty of places to visit or eat near by. Rooms are very clean but need a bit of updating. Pillows were not very comfortable and I highly recommend the hotels offers hand towels in bathrooms. Great overall experience!!

By , from Florida on Jul 2, 2018

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