Skip to main content
Beginning of main content

Sevilla Palace Hotel

3.0 out of 5.0
  • Steps from Paseo de la ...
  • Free WiFi in rooms and ...
  • Free valet and self parking
  • Onsite dining

Recent guest reviews

loved that it had a roof-top pool, just wished it had more entertainment by the pool on a Friday or Saturday night.

Great hotel will be back. Great location easy access.

The gym equipment can be updated to something a bit newer.

Very nice hotel with a very friendly staff. Great view of the city from the top floor. Good location and safe. Plenty of places to visit or eat near by. Rooms are very clean but need a bit of updating. Pillows were not very comfortable and I highly recommend the hotels offers hand towels in bathrooms. Great overall experience!!

Overall was a great hotel, the pool water is warm, air conditioning, rooms were clean, the stay was pleasant the staff was friendly. I would recommend it and God permits me to go again to Mexico City, I will stay there.

Nice hotel clean room very good service from the staff easy check in

This hotel has a very particular way of handling your credit/debit card guarantee ; they ask for a guarantee larger than your expected bill and promise not to call it and make you pay the exact amount at checkout, but shortly after swiping the card they call the full amount of the guarantee and than reimburse you the difference in pesos at checkout time, so that you end up with thousands of pesos just as you head to the airport. The restaurant staff was unresponsive when pointed out that the butter was rancid (melted inside the packaging and smelling/tasting rancid). This hotel has definitively seen better times. Rooms facing La Reforma are very noisy.

We couldn't have been more pleased. A quintessential upscale Mexican hotel with a relaxed and very friendly atmosphere plus great breakfast buffet and reasonable rates.

Really old, smells old and my room didnt even had towels!

What a shame how frontdesk staff treats guests. Following a miserable unrest, trying to sleep at +80F, we complained with the frontdesk staff. Were told that the WHOLE property -a 23-floor building-, had only one HVAC system, thus ALL the rooms were at the same temperature (pure lies). Were promised a "fan" to improve the air circulation. We did get it... A DAY LATER! Will never stay at this property again. Out of 4 elevators, only one was working whenever we required it (figure out at 8AM, when guests from all floors wanted to leave the property). The only positive: Housekeeping and concierge staff. They were great.

Nice location, very convenient considering the many places/areas you might want to go to for business or as a tourist. Rate didnt include breakfast. Wifi is average in a good day (so bad if you need a good/reliable connection). Room was OK but AC was very old unit. Carpet floors... an issue for people with allergies like myself - even if clean still a problem.

Very nice hotel. Good area. Great staff. Comfortable rooms. Excellent value.

Nice place, romos Little old, I listen the shower from the next room, i don´t like that. Amenities, Silence and Food very good. Thanks.

Great business hotel with an awesome rooftop pool.

Close to offices, downtown, great restaurants and nightlife. It is old, but very clean.

Nice service and we have good momment in this hotel , nice pool

Hotel met expectations and basic needs for my short stay.

centrally located in Mexico City. Very good breakfast and meeting hotel.

They do not work well with certain travel agencies, since they do not accept virtual credit cards for reservations. They did not honour a prepaid reservations and I had to pay with my credit card, at the time of check in. The staff was not helpful at all and I had to call my travel agency at my cost

Avenida Paseo de La Reforma 105 Mexico City CDMX

Hotel highlights

  • Steps from Paseo de la Reforma and Cristobal Colon Monument
  • Free WiFi in rooms and public areas
  • Free valet and self parking
  • Onsite dining

Located in Reforma, Sevilla Palace Hotel is next to popular attractions like Paseo de la Reforma and Cristobal Colon Monument. This 413-room, 3-star hotel has conveniences like an outdoor pool, an indoor pool, and free in-room WiFi.


Dining

In addition to a meal at the onsite restaurant, you can also enjoy a drink at the bar/lounge. Savor a meal from the comfort of your room with room service, or get a quick energy boost at the coffee shop/café. For your convenience, a buffet breakfast is available for a fee.


Rooms

A flat-screen TV comes with cable channels, and guests can stay connected with free WiFi. The bathroom offers hair dryers and free toiletries. Other standard amenities include a coffee maker, free bottled water, and a safe.


Property features

Sevilla Palace Hotel features an indoor pool, an outdoor pool, and a children's pool. If you drive, take advantage of free valet parking. The 24-hour front desk has multilingual staff ready to assist with tours or tickets, securing valuables, and luggage storage. Additional amenities include a health club, a sauna, and free WiFi in public areas.

Room options

Junior Suite

Queen 2 | Sleeps 4

Standard Double Room

King 1 | King 2 | Sleeps 3

Guest reviews for Sevilla Palace Hotel

Everyone (16) Couples (2) Business (3) Family (1) Friends (1)
4
Everyone

loved that it had a roof-top pool, just wished it had more entertainment by the pool on a Friday or Saturday night.

By on Mar 1, 2019

5
Everyone

By on Jan 22, 2019

4
Everyone

Great hotel will be back. Great location easy access.

By on Sep 17, 2018

Review comment responded on Oct 27, 2018

Thank you for your visit, your comments help us improve our service. We are waiting for you soon.

5
Everyone

The gym equipment can be updated to something a bit newer.

By on Jul 9, 2018

4

great stay in a nice area for an awesome price.

Everyone

Very nice hotel with a very friendly staff. Great view of the city from the top floor. Good location and safe. Plenty of places to visit or eat near by. Rooms are very clean but need a bit of updating. Pillows were not very comfortable and I highly recommend the hotels offers hand towels in bathrooms. Great overall experience!!

By , from Florida on Jul 2, 2018

5
Everyone

Overall was a great hotel, the pool water is warm, air conditioning, rooms were clean, the stay was pleasant the staff was friendly. I would recommend it and God permits me to go again to Mexico City, I will stay there.

By on Apr 16, 2018

Review comment responded on May 21, 2018

Thank you for your visit and your comments, they help us improve the quality of the service we provide. We hope to see you soon.

5

good deal

Everyone

Nice hotel clean room very good service from the staff easy check in

By , from chicago on Feb 11, 2018

Review comment responded on Mar 12, 2018

Gracias por su visita y agradecemos sus comentarios para poder otorgar un servicio de calidad

2
Everyone

This hotel has a very particular way of handling your credit/debit card guarantee ; they ask for a guarantee larger than your expected bill and promise not to call it and make you pay the exact amount at checkout, but shortly after swiping the card they call the full amount of the guarantee and than reimburse you the difference in pesos at checkout time, so that you end up with thousands of pesos just as you head to the airport. The restaurant staff was unresponsive when pointed out that the butter was rancid (melted inside the packaging and smelling/tasting rancid). This hotel has definitively seen better times. Rooms facing La Reforma are very noisy.

By , from Paris on Jan 28, 2018

Review comment responded on Mar 10, 2018

Gracias por su visita y por sus comentarios los cuales nos ayudan a mejorar el servicio, lo esperamos pronto.

5

location, location, location at great prices.

Everyone

We couldn't have been more pleased. A quintessential upscale Mexican hotel with a relaxed and very friendly atmosphere plus great breakfast buffet and reasonable rates.

By , from san diego on Jul 13, 2017

1

should take "palace" out of its name

Everyone

Really old, smells old and my room didnt even had towels!

By on May 28, 2017

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.