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Krystal Grand Suites Insurgentes

4.0 star property
Hotel with a restaurant, near Manacar Tower
VIP Access

Choose dates to view prices

Photo gallery for Krystal Grand Suites Insurgentes

Enjoy a panoramic view of the city and greenery from the floor-to-ceiling windows in this stylish room.
Enjoy a delicious breakfast spread in our breakfast area, featuring a variety of fresh fruits, pastries, and beverages.
Relax in this serene space with a comfortable sofa and modern chair, perfect for reading or unwinding near the large window offering a view of the lush outdoor area.
Enjoy a meal under the shade of a pergola surrounded by lush greenery and scenic views.
Welcome to Crystal Grand Suites, where a beautifully maintained garden surrounds the elegant entrance.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Breakfast available
  • Pet friendly
  • Air conditioning
  • Parking available

Explore the area

Map
Insurgentes Sur #1991, Col Guadalupe Inn Del Alvaro Obregon, Mexico City, CDMX, 1020
  • Centro Coyoacan
    ‪2 min drive‬
  • Frida Kahlo Museum
    ‪3 min drive‬
  • World Trade Center Mexico City
    ‪7 min drive‬
  • Mexico City (MEX-Mexico City Intl.)
    ‪16 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members
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Room options

View all photos for Expedia VIP Suite

1 bedroom, down comforters, in-room safe, individually furnished

Expedia VIP Suite

9.4 out of 10
Exceptional
(8 reviews)
  • 667 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 2 Double Beds

1 bedroom, down comforters, in-room safe, individually furnished

Junior Suite, 2 Double Beds

10.0 out of 10
Exceptional
(1 review)
  • 474 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Suite Single

Executive Suite Single | 1 bedroom, down comforters, in-room safe, individually furnished

Executive Suite Single

9.4 out of 10
Exceptional
(26 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite Double

1 bedroom, down comforters, in-room safe, individually furnished

Executive Suite Double

9.4 out of 10
Exceptional
(57 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | Living area | 40-inch flat-screen TV with cable channels, TV

Junior Suite, 1 King Bed

8.8 out of 10
Excellent
(9 reviews)
  • 474 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Master Suite

1 bedroom, down comforters, in-room safe, individually furnished

Master Suite

10.0 out of 10
Exceptional
(2 reviews)
  • 667 sq ft
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Mexico City

Located in Alvaro Obregon, Krystal Grand Suites Insurgentes is within 2 miles (3 km) of popular attractions such as Manacar Tower and Centro Coyoacan. This 150-room, 4-star hotel has a restaurant, a 24-hour gym, and free in-room WiFi.

What's nearby

  • Centro Coyoacan - 2 min drive - 1.4 miles
  • Frida Kahlo Museum - 3 min drive - 2.1 miles
  • World Trade Center Mexico City - 7 min drive - 4.7 miles
  • Pepsi Center - 7 min drive - 4.7 miles
  • Estadio Azteca - 10 min drive - 5.4 miles

Getting around

  • Miguel Angel de Quevedo Station - 14 min walk
  • Mexico City Fortuna Station - 16 min drive
  • Benito Juarez International Airport (MEX) - 13 min drive

Restaurants

  • ‪Starbucks - ‬1 min walk
  • ‪Chili's - ‬1 min walk
  • ‪Los Bisquets Bisquets de Obregón - ‬1 min walk
  • ‪Sushi Roll - ‬2 min walk
  • ‪Guadiana - ‬1 min walk

About this property

Krystal Grand Suites Insurgentes

Hotel with a restaurant, near Manacar Tower
Guests of Krystal Grand Suites Insurgentes enjoy a 24-hour gym, free WiFi in public areas, and conference space. Valet parking is MXN 185 per night if you plan to drive, or hop aboard the airport shuttle (available 24 hours) for MXN 350 per vehicle one-way. The front desk is staffed 24/7 to help with luggage storage, concierge services, and dry cleaning/laundry. Additional amenities include a business center, coffee/tea in a common area, and a terrace.
40-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Beds sport down comforters and bathrooms offer rainfall showers, hair dryers, and free toiletries. Other standard amenities include kitchenettes, microwaves, and coffee makers. Housekeeping is available on request.
Recreational amenities at the hotel include a 24-hour fitness center.

Languages

English, Spanish

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  • Free WiFi
  • Restaurant
  • Air conditioning
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9.2 out of 10, Wonderful, 1,007 reviews
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Jul 20 - Jul 21
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Covered valet parking on site (MXN 185 per night)
  • Covered extended parking on site (MXN 185 per night)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking options include a carport

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to noon for a fee: MXN 265 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym

Family friendly

  • In-room kitchenette
  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 3 meeting rooms
  • 70 square feet of conference space
  • Business center
  • Coworking space

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Accessible shuttle
  • Elevator (35 inch wide door)
  • Front entrance ramp
  • Grab bar in shower (31 inches high)
  • Grab bar near toilet (24 inches high)
  • Hand-held showerhead
  • Magnifying mirror
  • Portable shower seat
  • Smooth flooring in room
  • Transfer shower
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (48 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 14 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Free toiletries
  • Hair dryer
  • Heated bathroom floor
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Free bottled water
  • Kitchenette
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 12:30 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property welcomes pets for MXN 600 per pet, per day
  • Dogs and cats only
  • 2 total (33 lbs is the maximum weight per pet)
  • Pets may not be left unsupervised
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation
  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately MXN 265 per person
  • Airport shuttle fee: MXN 350 per vehicle (one-way)
  • Covered valet parking fee: MXN 185 per night
  • Covered extended parking fee: MXN 185 per night
  • Pet fee: MXN 600 per pet, per day
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
  • Check-in: 3:00 PM—-12:30 AM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours). Driving? For a fee, this property offers valet parking, along with extended parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.

Property is also known as

Krystal Grand Insurgentes Sur Hotel Mexico City
Krystal Grand Insurgentes Sur Hotel
Krystal Grand Insurgentes Sur Mexico City
Krystal Insurgentes Sur Hotel
Krystal Suites Insurgentes
Krystal Grand Insurgentes Sur
Krystal Grand Suites Insurgentes Hotel
Krystal Grand Suites Insurgentes Mexico City
Krystal Grand Suites Insurgentes Hotel Mexico City

Frequently asked questions

Are free cancellation options available at Krystal Grand Suites Insurgentes?

Krystal Grand Suites Insurgentes offers free cancellation on some room rates. For more details, take a look at the cancellation policy on our site.

How much does it cost to stay at Krystal Grand Suites Insurgentes?

As of Jul 15, 2025, prices found for a 1-night stay for 2 adults at Krystal Grand Suites Insurgentes on Aug 3, 2025 start from $104.58, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see close to Krystal Grand Suites Insurgentes?

This hotel is situated in Alvaro Obregon within a short 18-minute walk of Diego Rivera and Frida Kahlo House Studio Museum and also 19 minutes on foot from Insurgentes Theater. You'll also find Centro Coyoacan and Frida Kahlo Museum within a short drive.

Will I be able to park at Krystal Grand Suites Insurgentes?

Yes, covered valet parking is offered for MXN 185 per night. Accessible parking is also available for guests.

Does Krystal Grand Suites Insurgentes feature a casino on the premises?

No, Krystal Grand Suites Insurgentes doesn't have a casino.

Is there an indoor pool at Krystal Grand Suites Insurgentes?

No, there is no indoor pool at this hotel.

What do couples enjoy most about Krystal Grand Suites Insurgentes?

Amenities that appeal to couples at this hotel include a kitchenette, around-the-clock room service, and a down comforter.

Does Krystal Grand Suites Insurgentes have a hot tub?

No, there isn't a spa tub at this hotel.

Does Krystal Grand Suites Insurgentes feature a restaurant that includes a breakfast menu?

Yes, Krystal Grand Suites Insurgentes serves a cooked-to-order breakfast each morning for a surcharge from its restaurant.

Does Krystal Grand Suites Insurgentes allow pets to stay free of charge?

Although they can't stay for free, cats and dogs are welcome at Krystal Grand Suites Insurgentes for a fee of MXN 600 per pet, per day.

Are there connecting rooms at Krystal Grand Suites Insurgentes?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

Where is the closest airport to Krystal Grand Suites Insurgentes?

The closest major airport to Krystal Grand Suites Insurgentes is Benito Juarez International Airport (MEX), which is 11.4 mi away (13 minutes by car). Another top airport is Toluca, Estado de Mexico (TLC-Toluca Intl.), which is around 25.1 mi away.

Are there rooms with balconies that I can book at Krystal Grand Suites Insurgentes?

No, there aren't any guestrooms with balconies at Krystal Grand Suites Insurgentes.

Krystal Grand Suites Insurgentes Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 822 out of 1209 reviews
Rating 8 - Good. 225 out of 1209 reviews
Rating 6 - Okay. 88 out of 1209 reviews
Rating 4 - Poor. 40 out of 1209 reviews
Rating 2 - Terrible. 34 out of 1209 reviews

9.4/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Everardo Adolfo

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Very convenient when you are visiting the south part of the city
Stayed 2 nights in Apr 2025

8/10 Good

KAPIL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything Normal, nothing special
Stayed 1 night in Apr 2025

6/10 Okay

Eleia Joyce

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
have to get access card reprogrammed daily
Stayed 5 nights in Apr 2025

8/10 Good

Ana

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 4 nights in Apr 2025

8/10 Good

Edith, Alhambra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Patricia, San Antonio

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is very friendly. Great location of the hotel
Stayed 4 nights in Apr 2025

10/10 Excellent

Raul

Stayed 2 nights in Apr 2025

2/10 Terrible

Diego

Business traveler
Disliked: Cleanliness, property conditions & facilities, room comfort

AVOID IF YOU CAN

PLEASE AVOID!!!!! this is probably the worst managed property i have ever stayed in more than 20 years of business travel. I shared my concerns with the manager of Quality. That lady was not only highly incompetent but also extremely rude and unprofessional. We has issued with our check in, check out, laundry, breakfast. Housekeeping….literally every aspect of the soft product was a disaster. They keep apologising but over a 2 week stay did not improve Absolutely a shame as the property is nice
Stayed 7 nights in Mar 2025

2/10 Terrible

Diego

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

PLEASE AVOID IF YOU CAN

PLEASE AVOID!!!!! this is probably the worst managed property i have ever stayed in more than 20 years of business travel. I shared my concerns with the manager of Quality. That lady was not only highly incompetent but also extremely rude and unprofessional. We has issued with our check in, check out, laundry, breakfast. Housekeeping….literally every aspect of the soft product was a disaster. They keep apologising but over a 2 week stay did not improve Absolutely a shame as the property is nice
Stayed 7 nights in Mar 2025

10/10 Excellent

Patricia, San Antonio

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service
Stayed 1 night in Apr 2025

10/10 Excellent

Pablin

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was so nice!!! the view was amazing
Stayed 3 nights in Mar 2025

10/10 Excellent

Juan, Briarwood

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2025

4/10 Poor

Juan, Panama

Business traveler
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The facilities are in poor condition. I stayed for three days, and on my second day, I returned to my room around 8 p.m. only to find it hadn’t been cleaned. Later that night, I was woken up by a call from the restaurant trying to charge me for someone else’s bill. On my last day, I had breakfast with a client, and the food was so bad it made me sick on the way to my next meeting.
Stayed 3 nights in Mar 2025

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Mar 2025

8/10 Good

Alonso

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Delia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our second time staying at Krystal insurgentes and it only gets better. Daniel at from desk along with all the friendly and dependable concierge go beyond to meet all your needs. Rooms are very spacious and equipped with all necessary amenities.
Stayed 4 nights in Mar 2025

10/10 Excellent

Juan

Traveled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Bathroom smelled but other than everything was great
Stayed 1 night in Mar 2025

10/10 Excellent

Everardo Adolfo

Liked: Cleanliness, property conditions & facilities
Very accommodating staff .
Stayed 2 nights in Mar 2025

10/10 Excellent

Juan

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is great
Stayed 1 night in Mar 2025

10/10 Excellent

Maria, St. Louis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location and great staff
Stayed 1 night in Mar 2025

10/10 Excellent

BERTHA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this place
Stayed 1 night in Mar 2025

2/10 Terrible

Ferran

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Stayed 4 nights in Feb 2025

10/10 Excellent

Maria Cessilia D.

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location! Very clean and spacious room. Comfortable bed. Close to the train station and mall.
Stayed 4 nights in Feb 2025

10/10 Excellent

David

Liked: Cleanliness
Stayed 2 nights in Feb 2025

10/10 Excellent

Emilio

Stayed 3 nights in Feb 2025

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