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Recent guest reviews

Great location, workout room was ideal and very comfortable beds.

service very good, friendly and professional staff. original room was changed by management due to view

Excellent property and location to bad it doesn’t have a SPA or a pool

It was conveniently located to nice restaurants and shopping.

Very nice place ... kitchenette was nice. Beds were very comfortable. Room service was great. Staff was very helpful.

This hotel is very VERY nice. The room was great, everything was exceptional. The only thing that was wrong was that the room was 90 degrees. So if you like sleeping in a sauna - this is the place for you. We were charged for two bottles of water which is absolutely ridiculous when you are sweating in the room.

Nice hotel, excelent service ,clean nice site !!!!

strong smell ,of paint and chemicals ,many things were not ready they were under construction at the moment

Tranquil and quiet area Safe and clean Good food and shopping areas enough

Me gusto el servicio y la atención de todo el personal. Que exista servicio de habitación las 24 hrs es una maravilla Felicidades

El servicio como room service es lento , esta cerrado el bar.

Magnífica atención por parte del personal. El hotel es cómodo y muy agradable. Su ubicación es magnífica cuando uno tiene asuntos que atender en el sur de la ciudad.

Insurgentes Sur #1991 Mexico City CDMX

Hotel highlights

  • Free WiFi in rooms and public areas
  • Onsite dining
  • 24-hour fitness center
  • Business center

Located in Coyoacan, Krystal Grand Suites Insurgentes is within 2 miles (3 km) of popular attractions such as Manacar Tower and Centro Coyoacan. This 150-room, 4-star hotel has a restaurant, a 24-hour fitness center, and free in-room WiFi.


Dining

Buffet breakfast is offered for a fee each morning from 7 AM to 11 AM. Savor a meal from the comfort of your room with 24-hour room service, or grab a bite to eat at the onsite restaurant.


Rooms

The 150 individually furnished rooms feature kitchenettes with refrigerators and microwaves. Guests can expect free WiFi and 40-inch flat-screen TVs with cable channels. Bathrooms offer rainfall showers, hair dryers, and free toiletries. Other standard amenities include coffee makers, free bottled water, and laptop-compatible safes.


Property features

Guests of Krystal Grand Suites Insurgentes enjoy a 24-hour fitness center, free WiFi in public areas, and a business center. Valet parking is available for MXN 185 per night, and there's also an airport shuttle for a fee. The front desk is staffed 24/7 to help with tours or tickets, luggage storage, and dry cleaning/laundry. Additional amenities include coffee/tea in a common area, a terrace, and laundry facilities.

Room options

Executive Suite

2 Double Beds | 1 King Bed | Sleeps 3

Executive Suite Non Refundable

2 Queen Beds | 1 King Bed | Sleeps 4

Expedia VIP Suite

1 King Bed | Sleeps 3

Junior Suite

1 King Bed | Sleeps 3

Guest reviews for Krystal Grand Suites Insurgentes

Everyone (8) Couples (1) Family (2)
5
Business Business

Great location, workout room was ideal and very comfortable beds.

By on Feb 21, 2020

Review comment responded on Feb 28, 2020

Thank yo so much for your feedback.

5
Everyone

service very good, friendly and professional staff. original room was changed by management due to view

By on Aug 13, 2019

Review comment responded on Aug 15, 2019

Thank you for your wonderfull comments. We hope to see you soon.

5
Family

Excellent property and location to bad it doesn’t have a SPA or a pool

By on Aug 6, 2019

Review comment responded on Aug 8, 2019

Tahnk you for your comments. We are going to send your feedback to the corresponding área. Have an excellent day.

5
Family

It was conveniently located to nice restaurants and shopping.

By on May 4, 2019

Review comment responded on May 6, 2019

Thank you for your wonderfull comments. We hope to see you soon.

4
Everyone

By on Apr 1, 2019

Review comment responded on Apr 30, 2019

Agradecemos mucho sus comentarios

5
Friends

Very nice place ... kitchenette was nice. Beds were very comfortable. Room service was great. Staff was very helpful.

By on Mar 12, 2019

Review comment responded on Mar 12, 2019

Thank you for your wonderfull comments.We are glad that your stay was comfortable and the room service geat. We hope to see you soon.

2
Everyone

This hotel is very VERY nice. The room was great, everything was exceptional. The only thing that was wrong was that the room was 90 degrees. So if you like sleeping in a sauna - this is the place for you. We were charged for two bottles of water which is absolutely ridiculous when you are sweating in the room.

By on Dec 29, 2018

Review comment responded on Jan 5, 2019

Thank you for yur comments. We are very sorry about the inconviniences that you had during your stay, let us take the chance to stay again here with us so you can see the real service. Have an excellent day

5
Everyone

Nice hotel, excelent service ,clean nice site !!!!

By on Oct 25, 2018

Review comment responded on Oct 25, 2018

Thank you for your wonderful comments. We hope to see you soon!

2
Everyone

strong smell ,of paint and chemicals ,many things were not ready they were under construction at the moment

By , from maya on Sep 18, 2017

Review comment responded on Oct 9, 2017

We sincerely regret what happened during your last visit. We would like to inform you that we are currently looking into the inconveniences that you experienced. Your comfort and satisfaction are our top priorities. . Please rest assured that we are taking all this feedback most seriously.

5
Everyone

Tranquil and quiet area Safe and clean Good food and shopping areas enough

By on Jul 31, 2019

Review comment responded on Aug 8, 2019

Thank you for your wonderfull comments. We hope you can visit us again.

Krystal Grand Suites Insurgentes

Insurgentes Sur #1991, Mexico City, CDMX 01020
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