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Krystal Grand Suites Insurgentes

4.0 star property
VIP Access

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Photo gallery for Krystal Grand Suites Insurgentes

Daily cooked-to-order breakfast (MXN 299 per person)
Down comforters, in-room safe, individually furnished, desk
Restaurant
Down comforters, in-room safe, individually furnished, desk
Property entrance

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Gym
  • Breakfast available

Explore the area

View in a map
Insurgentes Sur #1991, Col Guadalupe Inn Del Alvaro Obregon, Mexico City, CDMX, 1020
  • Place, Avenida Insurgentes
    ‪1 min walk‬
  • Place, Centro Comercial Plaza Inn
    ‪1 min walk‬
  • Place, Pabellon Altavista
    ‪5 min walk‬
  • Airport, Mexico City (MEX-Mexico City Intl.)
    ‪38 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members
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Room options

View all photos for Executive Suite Single

Executive Suite Single | Down comforters, in-room safe, individually furnished, desk

Executive Suite Single

9.2 out of 10
Wonderful
(36 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite Double

Down comforters, in-room safe, individually furnished, desk

Executive Suite Double

9.2 out of 10
Wonderful
(67 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | Living area | 40-inch flat-screen TV with cable channels, TV

Junior Suite, 1 King Bed

9.0 out of 10
Wonderful
(12 reviews)
  • 474 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Master Suite

Down comforters, in-room safe, individually furnished, desk

Master Suite

10.0 out of 10
Exceptional
(2 reviews)
  • 667 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for VIP Suite

Down comforters, in-room safe, individually furnished, desk

VIP Suite

9.4 out of 10
Exceptional
(9 reviews)
  • 667 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 2 Double Beds

Down comforters, in-room safe, individually furnished, desk

Junior Suite, 2 Double Beds

10.0 out of 10
Exceptional
(2 reviews)
  • 474 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

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About the neighborhood

Mexico City

Located in Alvaro Obregon, Krystal Grand Suites Insurgentes is within 2 miles (3 km) of popular attractions such as Manacar Tower and Frida Kahlo Museum. This 150-room, 4-star hotel has a restaurant, a 24-hour gym, and free in-room WiFi.

What's nearby

  • Avenida Insurgentes - 1 min walk - 0.0 miles
  • Centro Comercial Plaza Inn - 1 min walk - 0.1 miles
  • Pabellon Altavista - 5 min walk - 0.3 miles
  • San Jacinto Plaza - 14 min walk - 0.8 miles
  • Diego Rivera and Frida Kahlo House Studio Museum - 19 min walk - 1.0 mile

Getting around

  • Miguel Angel de Quevedo Station - 14 min walk
  • Mexico City Buenavista Station - 15 min drive
  • Benito Juarez International Airport (MEX) - 28 min drive

Restaurants

  • ‪Starbucks - ‬2 min walk
  • ‪Chili's Grill & Bar - ‬1 min walk
  • ‪Guadiana 19 - ‬1 min walk
  • ‪Sushi Roll - ‬2 min walk
  • ‪Hooters - ‬2 min walk

About this property

Krystal Grand Suites Insurgentes

Guests of Krystal Grand Suites Insurgentes enjoy a 24-hour gym, free WiFi in public areas, and conference space. Valet parking is MXN 185 per night if you plan to drive, or hop aboard the airport shuttle (available 24 hours) for MXN 350 per vehicle one-way. The front desk is staffed 24/7 to help with concierge services, securing valuables, and dry cleaning/laundry. Additional amenities include a business center, coffee/tea in a common area, and a terrace.
40-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Beds sport down comforters and bathrooms offer rainfall showers, hair dryers, and free toiletries. Other standard amenities include kitchenettes, microwaves, and coffee makers. Housekeeping is available on request.
Recreational amenities at the hotel include a 24-hour fitness center.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Covered valet parking on site (MXN 185 per night)
  • Covered extended parking on site (MXN 185 per night)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking options include a carport

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to noon for a fee: MXN 299 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym

Family friendly

  • In-room kitchenette
  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 3 meeting rooms
  • 70 square feet of conference space
  • Business center
  • Coworking space

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Accessible shuttle
  • Elevator (35 inch wide door)
  • Front entrance ramp
  • Grab bar in shower (31 inches high)
  • Grab bar near toilet (24 inches high)
  • Hand-held showerhead
  • Magnifying mirror
  • Portable shower seat
  • Smooth flooring in room
  • Transfer shower
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (48 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 14 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Free toiletries
  • Hair dryer
  • Heated bathroom floor
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Kitchenette
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 12:30 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for MXN 600 per pet, per day
  • Dogs and cats only
  • 2 total (33 lbs is the maximum weight per pet)
  • Pets may not be left unsupervised
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation
  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately MXN 299 per person
  • Airport shuttle fee: MXN 350 per vehicle (one-way)
  • Covered valet parking fee: MXN 185 per night
  • Covered extended parking fee: MXN 185 per night
  • Pet fee: MXN 600 per pet, per day
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
  • Check-in: 3:00 PM—-12:30 AM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours). Driving? For a fee, this property offers valet parking, along with extended parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.

Property is also known as

Krystal Grand Insurgentes Sur Hotel Mexico City
Krystal Grand Insurgentes Sur Hotel
Krystal Grand Insurgentes Sur Mexico City
Krystal Insurgentes Sur Hotel
Krystal Suites Insurgentes
Krystal Grand Insurgentes Sur
Krystal Grand Suites Insurgentes Hotel
Krystal Grand Suites Insurgentes Mexico City
Krystal Grand Suites Insurgentes Hotel Mexico City

Frequently asked questions

Are free cancellation options available at Krystal Grand Suites Insurgentes?

Krystal Grand Suites Insurgentes offers free cancellation on some room rates. For more details, take a look at the cancellation policy on our site.

How much does it cost to stay at Krystal Grand Suites Insurgentes?

As of Mar 29, 2026, prices found for a 1-night stay for 2 adults at Krystal Grand Suites Insurgentes on Apr 12, 2026 start from $109, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see close to Krystal Grand Suites Insurgentes?

This hotel is situated in Alvaro Obregon within a short 19-minute walk of Diego Rivera and Frida Kahlo House Studio Museum. You'll also find Frida Kahlo Museum and Centro Comercial Perisur within a short drive.

Is parking available on site at Krystal Grand Suites Insurgentes?

Yes, covered valet parking is offered for MXN 185 per night. Accessible parking is also available for guests.

Does Krystal Grand Suites Insurgentes feature a casino on the premises?

No, Krystal Grand Suites Insurgentes doesn't have a casino.

Is there an indoor pool at Krystal Grand Suites Insurgentes?

No, there is no indoor pool at this hotel.

What do couples enjoy most about Krystal Grand Suites Insurgentes?

Amenities that appeal to couples at this hotel include a kitchenette, around-the-clock room service, and a down comforter.

Are there hot tubs at Krystal Grand Suites Insurgentes?

No, there isn't a spa tub at this hotel.

Does Krystal Grand Suites Insurgentes feature a restaurant that includes a breakfast menu?

Yes, Krystal Grand Suites Insurgentes serves a cooked-to-order breakfast each morning for a surcharge from its restaurant.

Does Krystal Grand Suites Insurgentes allow pets to stay free of charge?

Although they can't stay for free, cats and dogs are welcome at Krystal Grand Suites Insurgentes for a fee of MXN 600 per pet, per day.

Are there connecting rooms at Krystal Grand Suites Insurgentes?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

Where is the closest airport to Krystal Grand Suites Insurgentes?

The closest major airport to Krystal Grand Suites Insurgentes is Benito Juarez International Airport (MEX), which is 11.7 mi away (28 minutes by car). Another top airport is Toluca, Estado de Mexico (TLC-Toluca Intl.), which is around 25.1 mi away.

Can I book a room with a balcony at Krystal Grand Suites Insurgentes?

No, you won't find guestrooms with balconies at Krystal Grand Suites Insurgentes.

Krystal Grand Suites Insurgentes Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1027 out of 1443 reviews
Rating 8 - Good. 235 out of 1443 reviews
Rating 6 - Okay. 93 out of 1443 reviews
Rating 4 - Poor. 45 out of 1443 reviews
Rating 2 - Terrible. 43 out of 1443 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Tito, Folsom

Stayed 1 night in Dec 2025

10/10 Excellent

Marco

Stayed 1 night in Dec 2025

10/10 Excellent

Chris

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a good choice!!
Stayed 1 night in Dec 2025

10/10 Excellent

Everardo Adolfo

Stayed 2 nights in Dec 2025

10/10 Excellent

Luis

Stayed 1 night in Dec 2025

2/10 Terrible

Everardo Adolfo

Traveled with family and small children
Liked: Cleanliness
Disliked: Amenities
The site condition was not working well this morning ran out of water . Could not take a shower . They did so far not give us any token of credit
Stayed 1 night in Dec 2025

10/10 Excellent

Tania

Stayed 1 night in Dec 2025

10/10 Excellent

Everardo Adolfo

Stayed 1 night in Dec 2025

10/10 Excellent

Rafael

Stayed 1 night in Dec 2025

10/10 Excellent

Ashley

Stayed 4 nights in Dec 2025

10/10 Excellent

Enedina

Liked: Cleanliness, amenities, property conditions & facilities
Staff was great
Stayed 5 nights in Dec 2025

2/10 Terrible

Monika, Vancouver

Traveled with group
Disliked: Cleanliness, amenities, property conditions & facilities
The front desk girl was rude and never smiled. I asked four times for extra towels—nothing. I asked about transportation to the airport, and they said they didn't know. Someone was clinging at the door, and last night, someone burst inside my room without knocking.
Stayed 5 nights in Dec 2025

10/10 Excellent

MERCEDES

Stayed 4 nights in Nov 2025

10/10 Excellent

Mathew

Liked: Cleanliness, staff & service, amenities
This place is amazing
Stayed 4 nights in Dec 2025

10/10 Excellent

andres

Stayed 1 night in Dec 2025

10/10 Excellent

yonel

Stayed 1 night in Nov 2025

10/10 Excellent

Alba

Stayed 1 night in Nov 2025

10/10 Excellent

Juan

Stayed 1 night in Oct 2025

2/10 Terrible

Fernando, Santa Ana

Liked: Cleanliness, amenities
Disliked: Staff & service, property conditions & facilities
Having encountered issues at the property during our last stay, we were contacted by the Service Manager and were told to let her know the dates of our next visit so she could ensure a pleasant visit. I replied to that email but never heard back from her. Earlier this week, I wrote again to follow up - she had no idea who we were or why we were letting her know we were coming. After reminding her of the why we were informing of our arrival, she stated: “ Mr. Fernando it´s going to be a pleasure have you here again, I apologize didn´t remember you in the moment, I will be charge of you and check your room before you arrive, if you need something else just let me know.” Well, when we arrived, our room was at 33o C or 91o F, the room was missing the refrigerator and the TV wasn’t working. It didn’t seem like anyone had checked the room. We called the front desk and inquire about the refrigerator, Ms. Paulina said that the refrigerator was taken out to receive maintenance but someone would bring a replacement right away. Waited for 45 minutes and the fridge never arrived. Went down and requested to speak with the Manager, but were told he wasn’t here during the weekend; The following day we were switched to another room. The day after that, when we returned, found maintenance personnel working on the A/C of the new room - despite our DO NOT DISTURB sign hanging on the door. The Service Manager
Stayed 4 nights in Nov 2025

10/10 Excellent

Enrique, seattle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent location and great rates
Stayed 4 nights in Nov 2025

10/10 Excellent

Alvaro

Liked: Cleanliness
Yes
Stayed 1 night in Nov 2025

10/10 Excellent

Isabel

Stayed 8 nights in Nov 2025

8/10 Good

Laura, Ste Julie

Liked: Cleanliness, staff & service, property conditions & facilities
Location
Stayed 4 nights in Nov 2025

6/10 Okay

Patrick

Stayed 2 nights in Nov 2025

10/10 Excellent

Alan

Liked: Staff & service, property conditions & facilities, room comfort
Rooms are great and the staff very friendly. The gym is dirty and the equipment pretty bad. Also the carpets in the hallways need to cleaned or changed.
Stayed 4 nights in Nov 2025

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