Nice hotel, close to OHare, super breakfast buffet (though food and dishes were low on a busy Sat AM), free upgrade to a King size bed and room since rooms with 2 queens were all taken even though we had a paid reservation, night clerks were very kind but took a long time to get us checked in, ...
The staff was very matter of fact and the room was more tired than I was. TV did not work and seems to be a simple thing to get right, especially for the rate this property can command. However - Location Location Location. You can not beat the convince to ORD, simply walkout the hotel.
I called the Hotel a few days. Before my arrival. I had a few questions. The employee could have cared less about answering my questions. I picked up on this very quickly. I ended the conversation. I walked away thinking. I will think twice about booking here again.
We had no advance notification of the transition from Radisson to Wyndham, which took place the day before our stay, and circled the property several times looking for the no-longer-existent Radission. Fresh paint on hallway corridors was irritating, and there were not enough luggage carts to go ...
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Large room good service Large room good service Large room good service
We were in town for the Cubs game. Would have stayed another night but hotel was booked.
I've stayed here several times and the staff has always been helpful and accommodating.
Good location -easy freeway access and close to shopping. Breakfast is marginal.