Quality Inn & Suites Germantown North

2.5 star property
Hotel in Germantown with free breakfast and a 24-hour business center

Choose dates to view prices

Photo gallery for Quality Inn & Suites Germantown North

Lobby
Indoor pool, open 6 AM to 10 PM, sun loungers
Standard Room, 2 Queen Beds, Non Smoking | Individually decorated, desk, laptop workspace, blackout drapes
Exterior
Free daily buffet breakfast

Reviews

6.6 out of 10

Popular amenities

  • Pool
  • Pet friendly
  • Breakfast included
  • 24/7 front desk
  • Parking included
  • Laundry

Explore the area

Map
7787 Wolf River Blvd, Germantown, TN, 38138
  • Shelby Farms Visitor Center
    ‪8 min drive‬
  • Wolfchase Galleria
    ‪11 min drive‬
  • University of Memphis
    ‪16 min drive‬
  • Memphis, TN (MEM-Memphis Intl.)
    ‪25 min drive‬

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Room options

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 Queen Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

Room, 1 Queen Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

Suite, Non Smoking

  • Sleeps 4
  • 1 King Bed OR 1 Double Sofa Bed

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About the neighborhood

Germantown

Located within 2 miles (3 km) of Methodist Le Bonheur Germantown Hospital, Quality Inn & Suites Germantown North places you within a few miles (5 km) of Opera Memphis. This 80-room hotel has conveniences like free breakfast, an indoor pool, and free in-room WiFi.

What's nearby

  • Methodist Le Bonheur Germantown Hospital - 3 min drive - 1.8 miles
  • Baptist Memorial Hospital-Memphis - 7 min drive - 4.2 miles
  • Shelby Farms Visitor Center - 8 min drive - 5.3 miles
  • Wolfchase Galleria - 11 min drive - 6.6 miles
  • University of Memphis - 16 min drive - 9.6 miles

Getting around

  • Memphis Central Station - 25 min drive
  • Memphis International Airport (MEM) - 22 min drive

Restaurants

  • ‪Chick-fil-A - ‬7 min walk
  • ‪McDonald's - ‬3 min drive
  • ‪Hueys Germantown - ‬3 min drive
  • ‪Taco Bell - ‬4 min walk
  • ‪Firehouse Subs - ‬3 min drive

About this property

Quality Inn & Suites Germantown North

Hotel in Germantown with free breakfast and a 24-hour business center
At Quality Inn & Suites Germantown North, guests have access to an indoor pool, free WiFi in public areas, and a 24-hour business center. A stay here includes free parking. Front-desk staff are standing by 24/7 to assist with any requests. Additional amenities include coffee/tea in a common area, a computer station, and free newspapers.
Flat-screen TVs come with cable channels, and free WiFi keeps guests connected. Other amenities include coffee makers, free local calls, and hair dryers.
Recreational amenities at the hotel include an indoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

English

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • Indoor pool

Family friendly

  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Microwave on request
  • Refrigerator on request

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities

Business services

  • 24-hour business center
  • Computer station

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 3 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave on request
  • Refrigerator on request

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating
  • Individual decor
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in time starts at 3 PM

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 30 per pet, per stay
  • 2 total pets
  • Service animals exempt from fees

Children and extra beds

  • Children 18 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for USD 15.00 per stay
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: USD 30 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 15.00 per stay

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
  • Check-in: 3 PM
  • Check-out: 11 AM
The front desk is open 24 hours a day. Driving? This property offers free self parking, along with RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

Additional information about polices, regulations, and more:

  • Pool access available from 6 AM to 10 PM.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.

Property is also known as

Comfort Germantown
Comfort Inn Germantown
Quality Inn Germantown
Quality Germantown
Quality & Suites Germantown
Quality Inn & Suites Germantown North Hotel
Quality Inn & Suites Germantown North Germantown
Quality Inn & Suites Germantown North Hotel Germantown

Frequently asked questions

Is free cancellation available at Quality Inn & Suites Germantown North?

Quality Inn & Suites Germantown North offers free cancellation on certain room rates. For specific requirements, look at the cancellation policy on our site.

How much does it cost to stay at Quality Inn & Suites Germantown North?

As of Jun 21, 2025, prices found for a 1-night stay for 2 adults at Quality Inn & Suites Germantown North on Jul 20, 2025 start from $83.3, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see around Quality Inn & Suites Germantown North?

Based on positive ratings, guests enjoy the hotel's location in Germantown, which is close to Wolfchase Galleria, Cordova Community Center, and TPC Southwind. You'll also find Opera Memphis and Cameron Brown Park within a short drive.

Is there parking available at Quality Inn & Suites Germantown North?

Yes, self parking is offered for free at the hotel. Accessible parking and RV/bus/truck parking are also available for guests.

Does Quality Inn & Suites Germantown North include a casino at the property?

No, Quality Inn & Suites Germantown North doesn't have a casino.

Is there an indoor pool at Quality Inn & Suites Germantown North?

Yes, this hotel has an indoor pool. Guests have pool access between 6 AM and 10 PM.

What amenities will couples enjoy at Quality Inn & Suites Germantown North?

Couples will appreciate amenities like an indoor pool, free breakfast, and a 24-hour front desk at this hotel.

Are there hot tubs at Quality Inn & Suites Germantown North?

No, this hotel doesn't have a spa tub.

Does Quality Inn & Suites Germantown North have a restaurant that serves breakfast?

Quality Inn & Suites Germantown North offers free buffet breakfast each morning though there is no restaurant.

Will Quality Inn & Suites Germantown North allow pets to stay for free?

Although they can't stay for free, pets are welcome at Quality Inn & Suites Germantown North for a fee of USD 30 per pet, per stay.

Does Quality Inn & Suites Germantown North have connecting rooms?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

How far is the airport from Quality Inn & Suites Germantown North?

The closest major airport to Quality Inn & Suites Germantown North is Memphis International Airport (MEM), which is 15.9 mi away (22 minutes by car).

Are there rooms with balconies at Quality Inn & Suites Germantown North?

No, there aren't any guestrooms with balconies at Quality Inn & Suites Germantown North.

Quality Inn & Suites Germantown North Reviews

Reviews

6.6
Rating 10 - Excellent. 223 out of 934 reviews
Rating 8 - Good. 230 out of 934 reviews
Rating 6 - Okay. 212 out of 934 reviews
Rating 4 - Poor. 131 out of 934 reviews
Rating 2 - Terrible. 138 out of 934 reviews

6.8/10

Cleanliness

7.6/10

Staff & service

6.2/10

Amenities

6.2/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

2/10 Terrible

JENNIFER

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Don’t waste your time or money!

Absolute shiit hole!!! Stayed here with a large group for 2 nights. Reserved 10 rooms. More problems than I can even name but to name a few 1. The floor in the rooms are sinking in so bad you can hardly walk on it without losing your balance. Feels like you’re going to fall through to the floor below. So bad the furniture is even leaning. 2. Toilets don’t work. Had to take the back off and lift the bar up in the back of the tank to flush. 3. Constant power surges causing the lights to flicker repeatedly. 4. 3 of the rooms smelled of mold/mildew so bad air freshener wouldn’t help. 5. Entire 2nd floor smelled like weed. Great setting for a group of students! Notified front desk about multiple different issues and nothing was done. Definitely a rip off at $120 a night!
Stayed 2 nights in Mar 2025

4/10 Poor

Girish

Traveled with family
Liked: Staff & service, room comfort
Disliked: Property conditions & facilities

Mixed Experience

Had to contact front desk to get a blanket, no blanket or the comforter on the bed, enough hot water for one shower, ran out of hot water at the end, room phone was non functional, the floor was peeling the vinyl layer of the LVP, was not able to power off AC to eliminate the noise, no toaster in the breakfast, dried up oatmeal pot!. Bed was very comfortable, Wifi had excellent speed, fridge and microwave worked fine.
Stayed 1 night in Mar 2025

4/10 Poor

Jala

Stayed 1 night in Mar 2025

6/10 Okay

Verified traveler

Not a 5 star hotel just get me by hotel

The key card wouldn’t let me in the room I had to try it 5 time Friday night. Saturday morning when I came back from my 5k race the key card showed red I had to take it to the front desk to get the key card reprogrammed. In the bathroom the hot water was more like lukewarm. Really all need was a bed to sleep in for Friday night.
Stayed 1 night in Mar 2025

2/10 Terrible

Shelly

Stayed 3 nights in Nov 2024

10/10 Excellent

Bradley

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

4/10 Poor

William

Business traveler, Traveled with partner
Disliked: Cleanliness, property conditions & facilities
Towels were stained, bathtub had huge cracks in the bottom and had to stand on a kitchen mat. Hallways smelled like marijuana every time we left the room. In the middle of the night both nights we stayed there were arguments out in the hallway that woke us up. Lamp beside my bed did not work.
Stayed 2 nights in Feb 2025

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Do not stay here

Rooms and bathrooms were gross. Mold and stains .
Stayed 1 night in Feb 2025

8/10 Good

Suellen

Business traveler
Liked: Cleanliness, property conditions & facilities
Room was fine and clean. Hot breakfast was not hot at all.
Stayed 2 nights in Jan 2025

10/10 Excellent

Brandy

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Not a huge deal but the floors of our room were almost like caving and it seemed as if it was uneven which made the tv stand lean forward.
Stayed 1 night in Jan 2025

10/10 Excellent

Alexander

Stayed 5 nights in Jan 2025

8/10 Good

Tracie

Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2025

2/10 Terrible

Britney

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

Hotel from hell

I was not happy with my stay the bed smelled like mildew,the water for the hot tub was not hot it was barely warm so we couldn’t enjoy the hot tub,the heat was barely gitn hot so the room was cold,the worker refused to give me a refund,and the next morning one of the workers walked in my room on me
Stayed 1 night in Jan 2025

10/10 Excellent

Olivia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Mary

Traveled with family
Liked: Cleanliness, staff & service
Stayed 3 nights in Dec 2024

6/10 Okay

Sandra

Traveled with family and small children
Liked: Cleanliness, staff & service
The staff was excellent! Monica was so kind and considerate! The tv k my gets about 10 channels! Horrrnke breakfast!! Some type of gravy with biscuits! Yuke! Quality Inn should be able to do better!!
Stayed 1 night in Dec 2024

6/10 Okay

Sandra

Liked: Staff & service
Great staff! Very accommodating! Breakfast leaves much to be desired! Not good at all!
Stayed 1 night in Dec 2024

2/10 Terrible

hayden

Disliked: Cleanliness, staff & service, property conditions & facilities
Bad customer service
Stayed 3 nights in Dec 2024

10/10 Excellent

Hector

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great
Stayed 2 nights in Dec 2024

4/10 Poor

Andrew

Traveled with family
Liked: Amenities
Disliked: Property conditions & facilities
There was an indoor pool and breakfast, that was nice. But the restroom in my room had a broken toilet that flooded everything. The staff also never cleaned or made the bed or anything like that while I was there, I've had better experiences at cheaper motels. The images on their advertisement also don't match anything on the actual property.
Stayed 4 nights in Oct 2024

6/10 Okay

Verified traveler

Traveled with family
Disliked: Staff & service, property conditions & facilities
The overall facility is in need of updating doors, walls, paint not fixed after putting new beds in the rooms. Front desk charged me more for an additional night stay than we paid for first night online and claimed that was discounted price. A few people appear to be living there with pets. Mysterious uncovered container of gravy or oatmeal on buffet looked unsafe.
Stayed 1 night in Nov 2024

4/10 Poor

Susan

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

TIMOTHY

Traveled with partner
Liked: Amenities, property conditions & facilities
It was good and close to work
Stayed 1 night in Nov 2024

6/10 Okay

Scott

Traveled with family
Room was really dirty and smelled
Stayed 3 nights in Nov 2024