Skip to main content
Beginning of main content

Recent guest reviews

I only stayed to get cookies they weren’t making any At this location by choice of mAnagement. Also charging 140 a night parking included i wouldve assumed 3elevators but only 1 worked was terrible waiting 20 minutes just to get to my room. I think its unacceptable for a hotel This big especially by the airport. They know better.

Property wasn’t up to par for a Double Tree. Rusty lighting, scratched up walls, cheap pillows, had to use the service elevator, dirty bath tub

Here is what the website says: "our hotel is two miles from Los Angeles International Airport via free 24-hour shuttle". Reality: there is no shuttle. Breakfast was the tantalizing choice of bread pudding or rice pudding. Yes, really. Just don't go there. You can do so much better.

The staff and service were excellent. The restaurant was wonderful.

This place was a bit of a dump. It was strangely humid inside, an elevator has been down for over a year, the working elevators are painfully slow, stuffy, and hot. The beds are very old and you fall into the natural indentation of where people have slept year after year. Only 1 k-cup of non decaf coffee for a 4 night stay was odd. Walls are paper thin and I had loud neighbors every night who kept me awake for hours and would bang on the connecting door at 2am. All conversations can be hear clearly through the walls. Says room service but no menus in rooms, have to get them from restaurant. Showers are old but work. For the price, I was surprised at what a dump this place was. However, some good points: staff was very kind and not cheesy, cookies obviously were good, they had nice toilet paper, and close to grocery store and a few chain and other spots to eat. Would probably not stay here again.

Check in was slow. Only one elevator is working. And there was no gluten free options in the free breakfast.

I didn't care for the lack of parking. I was charged $18 to park in a parking area across the way. However, there was an available spot open. They allowed me to park there, but I was still charged for parking across the street.

It was a nice hotel Close to the airport but far from everything else

I liked the breakfast selection - good variety and healthy. Dining room staff were helpful and friendly. However, since breakfast is automatically included shouldn't patrons be given the option to take the food back to their room? I can see if the breakfast buffet was an option then you wouldn't want people who paid to take back food to their room for those that didn't pay. Embassy Suites allows patrons to take their food back to their rooms. Doubletree should consider that. Otherwise, fitness room was nice and clean. Housekeeping very flexible about cleaning rooms around our schedule. Parking was not that inconvenient although there should be more parking next to the hotel. Computers in lobby were convenient although one of them was not working. Having coffee and water in the lobby was a nice touch. Self-laundry was adequate since it was not busy. Also, good location in El Segundo - near main streets as Grand, Continental, Mariposa and Sepulveda and Atwood freeway entrance. Overall, a nice stay!

The customer service was excellent and the overall hotel was really nice. The rooms are could use some updating such as the carpet and beds could be replaced! I would recommend anyone to stay here. I enjoyed it!

Location was perfect and the staff were very friendly.

Full complimentary breakfast!! Everybody was friendly and helpful!

Every employee was cheerful and happily greeted us every encounter. These people are exceptional

We all really enjoyed are stay the staff was very nice

E Grand Ave El Segundo CA

Hotel highlights

  • Free WiFi in rooms and public areas
  • Onsite dining
  • Outdoor pool
  • 24-hour fitness center

Located in Lairport, DoubleTree by Hilton LAX - El Segundo is 1 mi (1.6 km) from Lakes at El Segundo and within a 15-minute drive of other popular attractions like Manhattan Beach Pier. This 216-room, 3.5-star hotel welcomes guests with conveniences like an outdoor pool, a 24-hour fitness center, and free in-room WiFi.


Dining

Explore the hotel and meet new friends over drinks at the bar/lounge, or enjoy a bite to eat at the onsite restaurant. Satisfy your hunger from the comfort of your room with room service. For your convenience, a to-go breakfast is served for a fee on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.


Rooms

All 216 rooms provide refrigerators, coffee makers, and free weekday newspapers. TVs come with cable channels and pay movies, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries, and pillowtop beds with premium bedding and down comforters ensure a restful night. Laptop-compatible safes, phones, and ironing boards are also available.


Property features

Guests staying at DoubleTree by Hilton LAX - El Segundo enjoy an outdoor pool, a 24-hour fitness center, and free WiFi in public areas. Self parking is available for USD 20.00 per day. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, tours or tickets, and luggage storage. Additional amenities include conference space, a 24-hour business center, and a computer station.

Room options

Room, 1 King Bed, Accessible

1 King Bed | Sleeps 2

Room, 2 Double Beds, Non Smoking

2 Double Beds | Sleeps 4

Room, 1 King Bed, Non Smoking

1 King Bed | Sleeps 2

Room, 1 King Bed, Accessible, Bathtub

1 King Bed | Sleeps 2

Guest reviews for DoubleTree by Hilton LAX - El Segundo

Everyone (22) Couples (5) Business (1) Family (5)
2
Partner Couples

I only stayed to get cookies they weren’t making any At this location by choice of mAnagement. Also charging 140 a night parking included i wouldve assumed 3elevators but only 1 worked was terrible waiting 20 minutes just to get to my room. I think its unacceptable for a hotel This big especially by the airport. They know better.

By on Mar 22, 2021

Review comment responded on Mar 27, 2021

Thank you for your feed back. We will be addressing your concerns.

2
Business Business

Property wasn’t up to par for a Double Tree. Rusty lighting, scratched up walls, cheap pillows, had to use the service elevator, dirty bath tub

By on Feb 15, 2021

Review comment responded on Mar 27, 2021

Thank you for your feed back. We will be addressing your concerns.

5
Everyone

By on Dec 26, 2020

Review comment responded on Dec 29, 2020

Thank you for staying with us. We appreciate your feedback.

1
Partner Couples

Here is what the website says: "our hotel is two miles from Los Angeles International Airport via free 24-hour shuttle". Reality: there is no shuttle. Breakfast was the tantalizing choice of bread pudding or rice pudding. Yes, really. Just don't go there. You can do so much better.

By , from Washington DC on Oct 8, 2020

Review comment responded on Oct 9, 2020

We will be addressing your concerns. We appreciate your feedback.

2
Everyone

By on Jul 6, 2020

Review comment responded on Jul 26, 2020

We are extremely sorry to hear about this, and even more sorry to disappoint a customer. Next time, please walk right up a manager and voice your concerns. We'd like to make sure that such mistakes don't happen again.

4
Everyone

The staff and service were excellent. The restaurant was wonderful.

By on Nov 21, 2019

3
Business Business

This place was a bit of a dump. It was strangely humid inside, an elevator has been down for over a year, the working elevators are painfully slow, stuffy, and hot. The beds are very old and you fall into the natural indentation of where people have slept year after year. Only 1 k-cup of non decaf coffee for a 4 night stay was odd. Walls are paper thin and I had loud neighbors every night who kept me awake for hours and would bang on the connecting door at 2am. All conversations can be hear clearly through the walls. Says room service but no menus in rooms, have to get them from restaurant. Showers are old but work. For the price, I was surprised at what a dump this place was. However, some good points: staff was very kind and not cheesy, cookies obviously were good, they had nice toilet paper, and close to grocery store and a few chain and other spots to eat. Would probably not stay here again.

By on Nov 11, 2019

3
Everyone

By on Nov 8, 2019

5
Everyone

By on Nov 8, 2019

3
Everyone

Check in was slow. Only one elevator is working. And there was no gluten free options in the free breakfast.

By on Oct 6, 2019

DoubleTree by Hilton LAX - El Segundo

1985 E Grand Ave, El Segundo, CA 90245
url importing http://www.orbitz.com/Los-Angeles-Hotels-DoubleTree-by-Hilton-LAX---El-Segundo.h16424-p2.Hotel-Reviews
There was an error importing /Los-Angeles-Hotels-DoubleTree-by-Hilton-LAX---El-Segundo.h16424-p2.Hotel-Reviews, error: javax.servlet.jsp.JspTagException: 301 http://www.orbitz.com/Los-Angeles-Hotels-DoubleTree-by-Hilton-LAX---El-Segundo.h16424-p2.Hotel-Reviews