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The Pelham London - Starhotels Collezione

5.0 star property
Luxury hotel with bars, 3-minute walk to Natural History Museum
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Photo gallery for The Pelham London - Starhotels Collezione

Frette Italian sheets, premium bedding, minibar, in-room safe
Creator video
Meeting facility
Reception
Junior Suite | Frette Italian sheets, premium bedding, minibar, in-room safe

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
15 Cromwell Place, South Kensington, London, England, SW7 2LA
  • Place, Natural History Museum
    ‪3 min walk‬
  • Place, Victoria and Albert Museum
    ‪4 min walk‬
  • Place, Imperial College London
    ‪6 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪35 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
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Room options

View all photos for Cosy Double Room

Cosy Double Room | Frette Italian sheets, premium bedding, minibar, in-room safe

Cosy Double Room

8.8 out of 10
Excellent
(8 reviews)
  • 237 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double Room

Deluxe Double Room | Frette Italian sheets, premium bedding, minibar, in-room safe

Deluxe Double Room

9.2 out of 10
Wonderful
(10 reviews)
  • 248 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Room

Executive Room | Frette Italian sheets, premium bedding, minibar, in-room safe

Executive Room

9.6 out of 10
Exceptional
(11 reviews)
  • 301 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite

Junior Suite | Frette Italian sheets, premium bedding, minibar, in-room safe

Junior Suite

9.6 out of 10
Exceptional
(5 reviews)
  • 355 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for King Suite

King Suite | Frette Italian sheets, premium bedding, minibar, in-room safe

King Suite

  • 1098 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

London

Located in London City Centre, The Pelham London - Starhotels Collezione is within a 5-minute walk of popular attractions such as Natural History Museum and Victoria and Albert Museum. This 5-star hotel has 52 rooms and welcomes guests with a restaurant, a 24-hour gym, and free in-room WiFi.

What's nearby

  • Natural History Museum - 3 min walk - 0.2 miles
  • Victoria and Albert Museum - 4 min walk - 0.3 miles
  • Imperial College London - 6 min walk - 0.4 miles
  • Science Museum - 6 min walk - 0.4 miles
  • Hyde Park - 12 min walk - 0.7 miles

Getting around

  • South Kensington Underground Station - 1 min walk
  • West Brompton Station - 3 min drive
  • Heathrow Airport (LHR) - 35 min drive

Restaurants

  • ‪Petit Pret - ‬2 min walk
  • ‪Supernova - ‬1 min walk
  • ‪Pret a Manger - ‬1 min walk
  • ‪Paul - ‬1 min walk
  • ‪The Hoop & Toy - ‬1 min walk

About this property

The Pelham London - Starhotels Collezione

Luxury hotel with bars, 3-minute walk to Natural History Museum
Guests of The Pelham London - Starhotels Collezione enjoy a 24-hour gym, free WiFi in public areas, and meeting rooms. Multilingual staff at the 24-hour front desk can assist with securing valuables, tours or tickets, and dry cleaning/laundry. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this luxury hotel include conference space, a business center, and a library.
36-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Beds are dressed in Frette Italian sheets and pillow menus, and bathrooms offer hair dryers and designer toiletries. Minibars, free weekday newspapers, and safes are other standard amenities.
Recreational amenities at the hotel include a 24-hour fitness center.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Street parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 10:30 AM for a fee: GBP 24 for adults and GBP 12 for children
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • La Trattoria

Things to do

  • 24-hour gym
  • Library

Family friendly

  • In-room babysitting (surcharge)
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service

Business services

  • 570 square feet of conference space
  • Business center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Designated smoking areas
  • Fireplace in lobby
  • Georgian architecture

Room amenities

Bedroom

  • Blackout drapes
  • Frette Italian sheets
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Bathrobes
  • Bidet
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 36-inch flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free weekday newspapers
  • Individual decor
  • Individual furnishings
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for GBP 40 per accommodation (varies based on length of stay)
  • Dogs and cats only
  • Food and water bowls are available
  • Service animals exempt from fees

Children and extra beds

  • One child 6 years old or younger stays free when using existing bedding

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately GBP 24 for adults and GBP 12 for children
  • Pet fee: GBP 40 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
  • Check-in: 3:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards. Cash is not accepted. 

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.

Property is also known as

Hotel Pelham
Pelham Hotel London
Pelham London
Pelham Starhotels Collezione Hotel London
The Pelham Hotel London, England
Pelham Starhotels Collezione Hotel
Pelham Starhotels Collezione London
Pelham Starhotels Collezione
The Pelham Hotel
The Pelham Starhotels Collezione
The Pelham London - Starhotels Collezione Hotel
The Pelham London - Starhotels Collezione London
The Pelham London - Starhotels Collezione Hotel London

Frequently asked questions

Is a free cancellation option available at The Pelham London - Starhotels Collezione?

The Pelham London - Starhotels Collezione provides free cancellation on select room rates. For specific requirements, take a look at the cancellation policy on our site.

How much does it cost to stay at The Pelham London - Starhotels Collezione?

As of Feb 7, 2026, prices found for a 1-night stay for 2 adults at The Pelham London - Starhotels Collezione on Feb 23, 2026 start from $247.88, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see near The Pelham London - Starhotels Collezione?

This hotel is situated in London City Centre within a short 11-minute walk of Hyde Park and also 14 minutes on foot from Kensington High Street. You'll also find Natural History Museum and Kensington Gardens less than a mile away.

Is there parking available at The Pelham London - Starhotels Collezione?

No, there isn't parking available at the hotel.

Does The Pelham London - Starhotels Collezione feature a casino on the premises?

No, The Pelham London - Starhotels Collezione doesn't have a casino.

Is there an indoor pool at The Pelham London - Starhotels Collezione?

No, there is no indoor pool at this hotel.

What do couples enjoy most about The Pelham London - Starhotels Collezione?

Amenities that appeal to couples at this boutique hotel include around-the-clock room service, a minibar, and premium Italian sheets.

Does The Pelham London - Starhotels Collezione have a hot tub?

No, this hotel doesn't have a spa tub.

Does The Pelham London - Starhotels Collezione feature a restaurant that includes a breakfast menu?

Yes, The Pelham London - Starhotels Collezione serves a full breakfast for a surcharge each morning at La Trattoria.

Does The Pelham London - Starhotels Collezione allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at The Pelham London - Starhotels Collezione for a fee of GBP 40 per accommodation, per day. The property also provides food and water bowls.

Does The Pelham London - Starhotels Collezione have connecting rooms?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

Where is the closest airport to The Pelham London - Starhotels Collezione?

The closest major airport to The Pelham London - Starhotels Collezione is London City Airport (LCY), which is 12.3 mi away (58 minutes by car). Another top airport is Heathrow Airport (LHR), which is located 14.4 mi away (35-minute drive).

Can I book a room with a balcony at The Pelham London - Starhotels Collezione?

No, you won't find guestrooms with balconies at The Pelham London - Starhotels Collezione.

The Pelham London - Starhotels Collezione Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 591 out of 938 reviews
Rating 8 - Good. 256 out of 938 reviews
Rating 6 - Okay. 60 out of 938 reviews
Rating 4 - Poor. 24 out of 938 reviews
Rating 2 - Terrible. 7 out of 938 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Carole

Stayed 3 nights in Oct 2025

10/10 Excellent

holly

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a very attractive small hotel in the busy area of Kensington. We had many buses to chose from that run past Harrod's or to museums or other things we wanted to visit. This is a big plus to us as we use buses to not only save a fortune, but to see cities as we get around. The concierge was very helpful, and helped us figure out that in the end it was going to be worth it to take a cab to the airport, for example, and called those cabs for us. Downstairs there is a really nice small restaurant with very good Italian food and good service. Breakfast was also served there and had a good selection and good service. The feel of the hotel is slightly old style, comfortable furniture and lovely decoration. I especially like the older style, as many notels in Europe have moved to a kind of black and grey and chrome look. This hotel made us feel as if we were in traditional historic London, and had the look and feel of a charming place to stay with tradition but of course modern amenities. Can't recommend it enough.
Stayed 3 nights in Sep 2025

10/10 Excellent

Christopher, Berwyn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’a a pretty hotel and we were upgraded to a bigger room which was very, very nice. The concierge and front desk staff went out of their way to be nice. The only thing I wish they’d mentioned in there is a well-stocked, attractive, self serve bar off the lobby - pour yourself a drink, write it down, and they charge your room. The neighborhood by the hotel is excellent - we hope to stay there again.
Stayed 1 night in Sep 2025

8/10 Good

Devon

Liked: Property conditions & facilities
Room was clean and fine. Hotel Very small . Small Lobby. Small bathrooms etc
Stayed 1 night in Oct 2025

8/10 Good

CHERYL

Traveled with group
Liked: Cleanliness, amenities
Excellent room. Small bathrooom
Stayed 3 nights in Oct 2025

10/10 Excellent

Megan

Stayed 2 nights in Oct 2025

10/10 Excellent

Kuulei

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A gem of a hotel; a perfect balance of elegance and casual. Always my favorite place to stay when in London. Plus the location, across from the So. Kensington Tube station, is very handy. Great place for a woman traveling alone; very safe.
Stayed 3 nights in Oct 2025

10/10 Excellent

Carole

Traveled with partner, Traveled with family
Liked: Cleanliness, amenities
Excellent location and property
Stayed 2 nights in Oct 2025

10/10 Excellent

Fif

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is ideal, staff are super friendly!
Stayed 7 nights in Oct 2025

8/10 Good

Rutu

Stayed 2 nights in Sep 2025

10/10 Excellent

Roberta

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

10/10 Excellent

BonnieJean, Old Greenwich

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrific staff. Very comfortable, quiet, clean room. The location is superb for access to great restaurants, tube, and museums.
Stayed 6 nights in Sep 2025

10/10 Excellent

Nathan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Manu

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place with excellent breakfast.
Stayed 2 nights in Aug 2025

6/10 Okay

Sally

Liked: Room comfort

Overpriced

It had bed and breakfast vibe - too expensive. Bed comfortable but it’s not a 4-5 start
Stayed 1 night in Sep 2025

8/10 Good

Helen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel great location

Very friendly welcome. Good location near tube and bus stop right outside. My room was upgraded to a huge suite, bed really comfortable with high quality bed linen- beautiful
Stayed 1 night in Sep 2025

10/10 Excellent

Georgia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The accommodations were very nice. I stayed in “cozy” room 108. There was room cleaning everyday and fresh towels. The staff was outstanding! Always going the extra mile to assist. The on site restaurant was good. The location was perfect: a short walk to the South Kensington tube station, many museums and if the weathers cooperates to Harrod’s as well. The only negative was the WiFi which kept dropping I would definitely stay here again!
A view of the room
A view of the shower
Beverage at the restaurant
Complimentary gelato
Stayed 5 nights in Sep 2025

10/10 Excellent

John

Stayed 1 night in Aug 2025

4/10 Poor

David

Stayed 1 night in Sep 2025

10/10 Excellent

Peter

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Booked this property looking for a stay in a upscale neighborhood and close to transit. We came in through Heathrow so the Pelham's location far exceeded our expectations. The room was spacious, clean and well appointed. The bed was more comfortable than our bed at home. It is a boutique hotel but still with all the expected ammenities. Would absolutely stay again.
Stayed 5 nights in Aug 2025

8/10 Good

Colin

Traveled with family
Liked: Cleanliness, staff & service, amenities
Lovely hotel in a great place for the museums which also felt safe. Staff were very helpful and friendly. We found it to be quiet. Tube stop opposite hotel. Only negative is that the aircon could not cope (30°C + in London).
Stayed 3 nights in Aug 2025

10/10 Excellent

Barbara, CLIFTON PARK

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
The location is phenomenal. Just across the street is the South Kensington tube so you can travel by underground anywhere. The room was spacious and the bed dreamy. The staff were friendly and professional. We would definitely return and highly recommend the Pelham to others as it was recommended to us.
Stayed 2 nights in Aug 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property
Stayed 1 night in Jul 2025

10/10 Excellent

Rui

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, staff couldn't have been nicer. Beautiful room , tastefully decorated. A thoroughly lovely stay.
Stayed 1 night in Aug 2025

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