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The Pelham London - Starhotels Collezione

5.0 star property
Georgian hotel with bars and a 24-hour fitness center
VIP Access

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Photo gallery for The Pelham London - Starhotels Collezione

2 bars/lounges
Creator video
King Suite | Frette Italian sheets, premium bedding, minibar, in-room safe
Breakfast, lunch, dinner served; Italian cuisine
Executive Room | Frette Italian sheets, premium bedding, minibar, in-room safe

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Room service
  • Pet friendly
  • Gym

Explore the area

View in a map
15 Cromwell Place, South Kensington, London, England, SW7 2LA
  • Place, Natural History Museum
    ‪3 min walk‬
  • Place, Hyde Park
    ‪12 min walk‬
  • Place, Royal Albert Hall
    ‪12 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪28 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members
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Room options

View all photos for Cosy Double Room

Cosy Double Room | Frette Italian sheets, premium bedding, minibar, in-room safe

Cosy Double Room

8.8 out of 10
Excellent
(8 reviews)
  • 237 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double Room

Deluxe Double Room | Frette Italian sheets, premium bedding, minibar, in-room safe

Deluxe Double Room

9.2 out of 10
Wonderful
(10 reviews)
  • 248 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Room

Executive Room | Frette Italian sheets, premium bedding, minibar, in-room safe

Executive Room

10.0 out of 10
Exceptional
(7 reviews)
  • 301 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite

Junior Suite | Frette Italian sheets, premium bedding, minibar, in-room safe

Junior Suite

9.6 out of 10
Exceptional
(5 reviews)
  • 355 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for King Suite

King Suite | Frette Italian sheets, premium bedding, minibar, in-room safe

King Suite

  • 1098 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

London

Located in London City Centre, The Pelham London - Starhotels Collezione is within a 5-minute walk of popular attractions such as Natural History Museum and Victoria and Albert Museum. This 5-star hotel has 52 rooms and welcomes guests with a restaurant, a 24-hour gym, and free in-room WiFi.

What's nearby

  • Natural History Museum - 3 min walk - 0.2 miles
  • Victoria and Albert Museum - 4 min walk - 0.3 miles
  • Imperial College London - 6 min walk - 0.4 miles
  • Hyde Park - 12 min walk - 0.7 miles
  • Royal Albert Hall - 12 min walk - 0.7 miles

Getting around

  • South Kensington Underground Station - 1 min walk
  • West Brompton Station - 3 min drive
  • Heathrow Airport (LHR) - 35 min drive

Restaurants

  • ‪Petit Pret - ‬2 min walk
  • ‪Honest Burgers - ‬1 min walk
  • ‪Paul - ‬1 min walk
  • ‪Ben's Cookies - ‬1 min walk
  • ‪Five Guys - ‬1 min walk

About this property

The Pelham London - Starhotels Collezione

Georgian hotel with bars and a 24-hour fitness center
Guests of The Pelham London - Starhotels Collezione enjoy a 24-hour gym, free WiFi in public areas, and meeting rooms. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, luggage storage, and securing valuables. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this luxury hotel include conference space, a business center, and a library.
36-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Beds are dressed in Frette Italian sheets and pillow menus, and bathrooms offer hair dryers and designer toiletries. Minibars, free weekday newspapers, and safes are other standard amenities.
Recreational amenities at the hotel include a 24-hour fitness center.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Street parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 10:30 AM for a fee: GBP 24 for adults and GBP 12 for children
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • La Trattoria

Things to do

  • 24-hour gym
  • Library

Family friendly

  • In-room babysitting (surcharge)
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service

Business services

  • 570 square feet of conference space
  • Business center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Designated smoking areas
  • Fireplace in lobby
  • Georgian architecture

Room amenities

Bedroom

  • Blackout drapes
  • Frette Italian sheets
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Bathrobes
  • Bidet
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 36-inch flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free weekday newspapers
  • Individual decor
  • Individual furnishings
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property welcomes pets for GBP 40 per accommodation (varies based on length of stay)
  • Dogs and cats only
  • Food and water bowls are available
  • Service animals exempt from fees

Children and extra beds

  • One child 6 years old or younger stays free when using existing bedding

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately GBP 24 for adults and GBP 12 for children
  • Pet fee: GBP 40 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
  • Check-in: 3:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards. Cash is not accepted. 

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.

Property is also known as

Hotel Pelham
Pelham Hotel London
Pelham London
Pelham Starhotels Collezione Hotel London
The Pelham Hotel London, England
Pelham Starhotels Collezione Hotel
Pelham Starhotels Collezione London
Pelham Starhotels Collezione
The Pelham Hotel
The Pelham Starhotels Collezione
The Pelham London - Starhotels Collezione Hotel
The Pelham London - Starhotels Collezione London
The Pelham London - Starhotels Collezione Hotel London

Frequently asked questions

Is a free cancellation option available at The Pelham London - Starhotels Collezione?

The Pelham London - Starhotels Collezione provides free cancellation on select room rates. For specific requirements, take a look at the cancellation policy on our site.

How much does it cost to stay at The Pelham London - Starhotels Collezione?

As of Oct 16, 2025, prices found for a 1-night stay for 2 adults at The Pelham London - Starhotels Collezione on Nov 16, 2025 start from $273.65, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see near The Pelham London - Starhotels Collezione?

This hotel is situated in London City Centre, just steps from Natural History Museum and Victoria and Albert Museum. You'll also find Hyde Park and Kensington High Street less than a mile away.

Is there parking available at The Pelham London - Starhotels Collezione?

No, there isn't parking available at the hotel.

Does The Pelham London - Starhotels Collezione feature a casino on the premises?

No, The Pelham London - Starhotels Collezione doesn't have a casino.

Is there an indoor pool at The Pelham London - Starhotels Collezione?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at The Pelham London - Starhotels Collezione?

Amenities that appeal to couples at this boutique hotel include around-the-clock room service, a minibar, and premium Italian sheets.

Does The Pelham London - Starhotels Collezione have a hot tub?

No, there isn't a spa tub at this hotel.

Does The Pelham London - Starhotels Collezione feature a restaurant that includes a breakfast menu?

Yes, The Pelham London - Starhotels Collezione serves a full breakfast for a surcharge each morning at La Trattoria.

Does The Pelham London - Starhotels Collezione allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at The Pelham London - Starhotels Collezione for a fee of GBP 40 per accommodation, per day. The property also provides food and water bowls.

Does The Pelham London - Starhotels Collezione have connecting rooms?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

Where is the closest airport to The Pelham London - Starhotels Collezione?

The closest major airport to The Pelham London - Starhotels Collezione is London City Airport (LCY), which is 12.3 mi away (58 minutes by car). Another top airport is Heathrow Airport (LHR), which is located 14.4 mi away (35-minute drive).

Can I book a room with a balcony at The Pelham London - Starhotels Collezione?

No, at The Pelham London - Starhotels Collezione, there aren't any guestrooms that list a balcony.

Reviews

The Pelham London - Starhotels Collezione Reviews

9.0

Wonderful

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness
Rating 10 - Excellent. 568 out of 907 reviews
Rating 8 - Good. 248 out of 907 reviews
Rating 6 - Okay. 60 out of 907 reviews
Rating 4 - Poor. 24 out of 907 reviews
Rating 2 - Terrible. 7 out of 907 reviews

Reviews

6/10 Okay

Shane, Belvedere

Liked: Cleanliness
Stayed 3 nights in Jul 2025

10/10 Excellent

Kendal

Stayed 4 nights in Jun 2025

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

10/10 Excellent

Alexander

Stayed 1 night in Jun 2025

10/10 Excellent

David

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Gloria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2025

10/10 Excellent

Catherine

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic hotel, food, location and very welcoming and professional staff. Very good team of people working to make a trip as good as it possibly could be. So many delightful and refreshing touches to this hotel that make you want to return.
Stayed 3 nights in Jun 2025

10/10 Excellent

Paula

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great central location, friendly helpful staff.
Stayed 1 night in Jun 2025

2/10 Terrible

Floey

Liked: Cleanliness
Disliked: Staff & service
I had stayed
Stayed 3 nights in May 2025

10/10 Excellent

Jane

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel. Staff were very helpful and friendly. Location is Excellent right by South Kensington Tube. Room was good size - decor was great! Bathroom was spacious and spotless. Bed and pillows were super comfortable. Only tiny minus point was that breakfast order for my husband was lost meaning we didn’t eat together as mine would have been cold. Definitely would stay again though.
Stayed 1 night in May 2025

10/10 Excellent

JOHN

Business traveler, Traveled with partner
Liked: Staff & service, property conditions & facilities
Service was amazing! Hotel immaculate
Stayed 1 night in May 2025

10/10 Excellent

Melissa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Jacklyn

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel in a great location. Stay was only for one night but the room was clean and comfortable. Staff was helpful. South Kensington Tube Station is across the street and it's walkable to many of the area sights.
Stayed 1 night in May 2025

10/10 Excellent

James

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel in a nice location. Reasonable priced.
Stayed 3 nights in Apr 2025

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Apr 2025

10/10 Excellent

Elin Llywelyn

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect hotel in beautiful location.
Stayed 2 nights in Jan 2025

10/10 Excellent

Flo

Stayed 3 nights in Apr 2025

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Apr 2025

10/10 Excellent

Marilyn

Staff was very helpful!
Stayed 4 nights in Mar 2025

10/10 Excellent

Iain

Stayed 1 night in Mar 2025

10/10 Excellent

TJ

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service, room was very clean and designed well
Stayed 1 night in Mar 2025

10/10 Excellent

Anita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stay at The Pelham every time we visit London with our kid. They go above and beyond to make our stay comfortable. They always have extra cot and mattress for our toddler making the travel easy for us. They leave complementary snacks and water. The hotQAqa
Stayed 4 nights in Mar 2025

10/10 Excellent

Crystal

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Loved it!

Concierge was FANTASTIC! Beds so comfy. Turndown service on point! Right across from tube station. We loved our stay and will definitely be back!
Stayed 5 nights in Mar 2025