The Pelham London - Starhotels Collezione

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Frette Italian sheets, premium bedding, minibar, in-room safe
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Junior Suite | Frette Italian sheets, premium bedding, minibar, in-room safe
Breakfast, lunch and dinner served

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
15 Cromwell Place, South Kensington, London, England, SW7 2LA
  • Place, Natural History Museum
    ‪3 min walk‬
  • Place, Victoria and Albert Museum
    ‪4 min walk‬
  • Place, Hyde Park
    ‪12 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪56 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members

Room options

Deluxe Double or Twin Room

  • Sleeps 2
  • Free WiFi

King Suite

  • Sleeps 3
  • Free WiFi

Cosy Double Room

9.0 out of 10
Wonderful
(9 reviews)
  • 237 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

Deluxe Double Room

9.2 out of 10
Wonderful
(11 reviews)
  • 248 sq ft
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

Executive Room

9.6 out of 10
Exceptional
(13 reviews)
  • 301 sq ft
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

Junior Suite

9.6 out of 10
Exceptional
(5 reviews)
  • 355 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

King Suite

  • 1098 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

Cosy Double Room

  • Sleeps 2
  • Free WiFi

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About the neighborhood

London

Located in London City Centre, The Pelham London - Starhotels Collezione is within a 5-minute walk of popular attractions such as Natural History Museum and Victoria and Albert Museum. This 5-star hotel has 52 rooms and welcomes guests with a restaurant, a 24-hour gym, and free in-room WiFi.

What's nearby

  • Natural History Museum - 3 min walk - 0.2 miles
  • Victoria and Albert Museum - 4 min walk - 0.3 miles
  • Imperial College London - 6 min walk - 0.4 miles
  • Science Museum - 6 min walk - 0.4 miles
  • Hyde Park - 12 min walk - 0.7 miles

Getting around

  • South Kensington Underground Station - 1 min walk
  • West Brompton Station - 3 min drive
  • Heathrow Airport (LHR) - 35 min drive

Restaurants

  • ‪Petit Pret - ‬2 min walk
  • ‪Pret a Manger - ‬1 min walk
  • ‪Honest Burgers - ‬1 min walk
  • ‪Supernova - ‬1 min walk
  • ‪The Hoop & Toy - ‬1 min walk

About this property

The Pelham London - Starhotels Collezione

Guests of The Pelham London - Starhotels Collezione enjoy a 24-hour gym, free WiFi in public areas, and meeting rooms. Multilingual staff at the 24-hour front desk can assist with securing valuables, luggage storage, and dry cleaning/laundry. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this luxury hotel include conference space, a business center, and a library.
36-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Beds are dressed in Frette Italian sheets and pillow menus, and bathrooms offer hair dryers and designer toiletries. Minibars, free weekday newspapers, and safes are other standard amenities.
Recreational amenities at the hotel include a 24-hour fitness center.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Street parking available

Food and drink

  • Full breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 27 per person
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • La Trattoria

Things to do

  • 24-hour gym
  • Library

Family friendly

  • In-room babysitting (surcharge)
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service

Business services

  • 570 square feet of conference space
  • Business center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Designated smoking areas
  • Fireplace in lobby
  • Georgian architecture

Room amenities

Bedroom

  • Blackout drapes
  • Frette Italian sheets
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Bathrobes
  • Bidet
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 36-inch flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free weekday newspapers
  • Individual decor
  • Individual furnishings
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for GBP 40 per accommodation (varies based on length of stay)
  • Dogs and cats only
  • Food and water bowls are available
  • Service animals exempt from fees

Children and extra beds

  • One child 6 years old or younger stays free when using existing bedding

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately GBP 27 per person
  • Pet fee: GBP 40 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
  • Check-in: 3:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.

Property is also known as

Hotel Pelham
Pelham Hotel London
Pelham London
Pelham Starhotels Collezione Hotel London
The Pelham Hotel London, England
Pelham Starhotels Collezione Hotel
Pelham Starhotels Collezione London
Pelham Starhotels Collezione
The Pelham Hotel
The Pelham Starhotels Collezione
The Pelham London - Starhotels Collezione Hotel
The Pelham London - Starhotels Collezione London
The Pelham London - Starhotels Collezione Hotel London

Frequently asked questions

Is a free cancellation option available at The Pelham London - Starhotels Collezione?

The Pelham London - Starhotels Collezione provides free cancellation on select room rates. For specific requirements, take a look at the cancellation policy on our site.

How much does it cost to stay at The Pelham London - Starhotels Collezione?

As of Jun 8, 2026, prices found for a 1-night stay for 2 adults at The Pelham London - Starhotels Collezione on Jun 13, 2026 start from $380, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see near The Pelham London - Starhotels Collezione?

This hotel is situated in London City Centre, just steps from Natural History Museum and Victoria and Albert Museum. You'll also find Hyde Park and Harrods less than a mile away.

Will I be able to park at The Pelham London - Starhotels Collezione?

No, there isn't parking available at the hotel.

Does The Pelham London - Starhotels Collezione have luxury amenities?

Yes, guests can indulge in luxuries such as a restaurant, 2 bars/lounges, and turndown service at this hotel.

Does The Pelham London - Starhotels Collezione feature a casino on the premises?

No, The Pelham London - Starhotels Collezione doesn't have a casino.

Is there an indoor pool at The Pelham London - Starhotels Collezione?

No, there is no indoor pool at this hotel.

Is The Pelham London - Starhotels Collezione a good place to stay for couples?

Amenities that appeal to couples at this boutique hotel include 24-hour room service, a pillow menu, and a minibar.

Are there hot tubs at The Pelham London - Starhotels Collezione?

No, there isn't a spa tub at this hotel.

Does The Pelham London - Starhotels Collezione feature a restaurant that includes a breakfast menu?

Yes, The Pelham London - Starhotels Collezione serves a full breakfast for a surcharge each morning at La Trattoria.

Does The Pelham London - Starhotels Collezione allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at The Pelham London - Starhotels Collezione for a fee of GBP 40 per accommodation, per day. The property also provides food and water bowls.

Are there connecting rooms at The Pelham London - Starhotels Collezione?

Yes, you can book connecting rooms at this hotel for your group or family vacation.

Where is the closest airport to The Pelham London - Starhotels Collezione?

The closest major airport to The Pelham London - Starhotels Collezione is London City Airport (LCY), which is 12.3 mi away (58 minutes by car). Another top airport is Heathrow Airport (LHR), which is located 14.4 mi away (35-minute drive).

Can I book a room with a balcony at The Pelham London - Starhotels Collezione?

No, there aren't any guestrooms at The Pelham London - Starhotels Collezione that offer a balcony.

The Pelham London - Starhotels Collezione Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 631 out of 983 reviews
Rating 8 - Good. 259 out of 983 reviews
Rating 6 - Okay. 61 out of 983 reviews
Rating 4 - Poor. 25 out of 983 reviews
Rating 2 - Terrible. 7 out of 983 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Jennifer

Liked: Amenities, property conditions & facilities
great stay!
Stayed 5 nights in Jan 2026
Verified

10/10 Excellent

ismail

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ideal location close to south kensington tube Lots of restaurants surrounding hotel
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, amenities
Great location, very nice room, courteous staff
Stayed 4 nights in Nov 2025
Verified

8/10 Good

William

Liked: Cleanliness, amenities, property conditions & facilities
Lovely hotel, warm welcome and extremely comfortable bed
Stayed 1 night in Dec 2025
Verified

8/10 Good

Natalie

Liked: Cleanliness, staff & service, amenities
Clean room, staff were fab. Amenities good
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Manu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place with excellent breakfast.
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Fif

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is ideal, staff are super friendly!
Stayed 7 nights in Oct 2025
Verified

8/10 Good

Olivier

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice boutique hotel. Great service and staff. Well situated & confortable
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Carole

Liked: Cleanliness, amenities
Excellent location and property
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Natasha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable. Staff are lovely . Good location
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Marcella

Liked: Cleanliness, amenities, property conditions & facilities
Concierge Gabriel was exceptional. All staff were excellent and the hotel is lovely.
South Kensington station is across the street.
The library is a lovely place to have a visit and some tea.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Tiffany

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was incredibly attentive and rooms were spacious and comfortable.
Stayed 3 nights in Jul 2025
Verified

10/10 Excellent

JULIO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Nice hotel, for our purposes well located, concierges really helpful
Stayed 3 nights in Jul 2025
Verified

10/10 Excellent

Golan

Liked: Cleanliness, staff & service, amenities
I was very satisfied with my stay - the service was excellent, the room was clean, the breakfast was exceptional (possibly the best I’ve had in a European hotel), and the location is unbeatable. While the room was small, it was acceptable for a hotel in a European capital and well outweighed by the overall experience.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Elin Llywelyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect hotel in beautiful location.
Stayed 2 nights in Jan 2025
Verified

10/10 Excellent

Paula

Liked: Cleanliness, amenities, property conditions & facilities
Great central location, friendly helpful staff.
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

angela

Liked: Cleanliness, amenities, property conditions & facilities
Staff are wonderful, Thomas concierge could not have been more helpful. Great hitel
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

BonnieJean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrific staff. Very comfortable, quiet, clean room. The location is superb for access to great restaurants, tube, and museums.
Stayed 6 nights in Sep 2025
Verified

10/10 Excellent

Kuulei

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A gem of a hotel; a perfect balance of elegance and casual. Always my favorite place to stay when in London. Plus the location, across from the So. Kensington Tube station, is very handy. Great place for a woman traveling alone; very safe.
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, staff couldn't have been nicer. Beautiful room , tastefully decorated. A thoroughly lovely stay.
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, clean and close to everything
Stayed 5 nights in Jan 2025
Verified

8/10 Good

CHERYL

Liked: Cleanliness, amenities
Excellent room. Small bathrooom
Stayed 3 nights in Oct 2025
Verified

8/10 Good

Helen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel great location

Very friendly welcome. Good location near tube and bus stop right outside. My room was upgraded to a huge suite, bed really comfortable with high quality bed linen- beautiful
Stayed 1 night in Sep 2025
Verified

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel, friendly staff, great location!
Stayed 1 night in Jan 2024