A lovely stylish hotel with really helpful, friendly staff. The restaurant menu was limited and unappealing so we ate elsewhere. Loved the room with all the facilities, vibrant decor and a really comfy bed. The location is good being close to Victoria station, but the immediate vicinity is run-down and felt unsafe, plus taxis can't stop outside the front, so it wasn't easy getting there. But once inside, it's a haven and overall, a lovely hotel.