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Citadines South Kensington London

4.0 star property

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Photo gallery for Citadines South Kensington London

Interior
Apartment, 1 Bedroom | Staircase
Fitness facility
Front of property
In-room safe, desk, soundproofing, iron/ironing board

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Kitchen
  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Laundry
  • Gym

Explore the area

View in a map
35A Gloucester Road, London, England, SW7 4PL
  • Place, Imperial College London
    ‪4 min walk‬
  • Place, Kensington High Street
    ‪6 min walk‬
  • Place, Hyde Park
    ‪10 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪50 min drive‬

Room options

View all photos for Studio

Studio | In-room safe, desk, soundproofing, iron/ironing board

Studio

  • 248 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Studio

Deluxe Studio | Living area | LCD TV

Deluxe Studio

  • 301 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed

View all photos for Apartment, 1 Bedroom

Apartment, 1 Bedroom | Living area | LCD TV

Apartment, 1 Bedroom

10.0 out of 10
Exceptional
(1 review)
  • 431 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Double Sofa Bed and 1 Double Bed

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About the neighborhood

London

Located in London City Centre, Citadines South Kensington London is within a 5-minute walk of Imperial College London and within 15 minutes of other popular attractions like Kensington High Street. The 92 rooms at this aparthotel include kitchens, dining areas, and sitting areas.
View more Aparthotels in LondonOpens in a new window

What's nearby

  • Imperial College London - 4 min walk - 0.3 miles
  • Kensington High Street - 6 min walk - 0.4 miles
  • Kensington Gardens - 6 min walk - 0.4 miles
  • Natural History Museum - 8 min walk - 0.4 miles
  • Hyde Park - 10 min walk - 0.6 miles

Getting around

  • West Brompton Station - 4 min drive
  • Gloucester Road Underground Station - 5 min walk
  • London City Airport (LCY) - 65 min drive

Restaurants

  • ‪Starbucks - ‬5 min walk
  • ‪Fait Maison - ‬1 min walk
  • ‪Fraser Suites Queens Gate - ‬6 min walk
  • ‪Wingstop Gloucester Road - ‬4 min walk
  • ‪Hjem - ‬3 min walk

About this property

Citadines South Kensington London

Guests of Citadines South Kensington London enjoy features like a gym, free WiFi in public areas, and a computer station. Self parking is available for GBP 35 per day. The 24-hour front desk has multilingual staff ready to assist with luggage storage, securing valuables, and dry cleaning/laundry. Additional amenities include a library, free newspapers, and laundry facilities.
Each apartment is soundproofed and features a kitchen and space to spread out with a dining area and a sitting area. An LCD TV comes with satellite channels, and guests can stay connected with free WiFi and wired Internet. The bathroom offers a rainfall showerhead and hair dryers. Other standard amenities include an electric kettle, free local calls, and a safe. Weekly housekeeping is available.
Recreational amenities at the aparthotel include a fitness center.

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Fraser Suites Queens Gate
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Mar 1 - Mar 2
Total with taxes and fees
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Property amenities

Internet

  • Available in the apartment: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Self parking on site (GBP 35 per day)
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Family friendly

  • Free crib

Kitchen

  • Cleaning supplies
  • Coffee grinder
  • Cookware, dishware, and utensils
  • Electric kettle
  • Microwave
  • Refrigerator
  • Stovetop

Dining

  • Daily on-the-go breakfast available 7:00 AM to 11:00 AM for a fee: GBP 10 for adults and GBP 10 for children

Bedrooms

  • Bedsheets provided
  • Rollaway/extra bed: GBP 50 per stay

Bathroom

  • 1 private bathroom
  • Bathtub or shower
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Living spaces

  • Separate dining area
  • Separate sitting area

Entertainment

  • LCD TV with cable/satellite channels
  • Library
  • TV in common areas

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Computer station
  • Desk

Climate control

  • Air conditioning
  • Heating

Pets

  • Pet friendly
  • Welcoming cats and dogs only
  • 2 pets total (up to 88 lbs per pet)
  • Fee: GBP 15 per pet per day
  • Service animals exempt from fees

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Smoking not allowed

Services and conveniences

  • 24-hour front desk
  • Concierge services
  • Free local calls
  • Free newspapers in lobby
  • Iron/ironing board
  • Luggage storage
  • Multilingual staff
  • Phone
  • Safe
  • Safe at front desk
  • Weekly housekeeping (for a fee)

Location highlights

  • Near a metro station

Things to do

  • Gym

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Security system
  • Window guards
  • Fire extinguisher

General

  • 1 building
  • 6 floors
  • 92 units
  • Built in 1996
  • Soundproofing

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for GBP 15 per pet, per day
  • Dogs and cats only
  • 2 total (88 lbs is the maximum weight per pet)
  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for GBP 50.0 per stay
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for to-go breakfast: approximately GBP 10 for adults and GBP 10 for children
  • Self parking fee: GBP 35 per day
  • Pet fee: GBP 15 per pet, per day
  • Service animals are exempt from fees
  • Housekeeping fee: GBP 25 per day; may vary based on length of stay and unit size
  • Rollaway bed fee: GBP 50.0 per stay

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system, and window guards
This property is professionally cleaned
  • Check-in: 3:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and window guards.
  • The property is professionally cleaned.

Property is also known as

Citadines London South Kensington
Citadines Prestige Apartment London South Kensington
Citadines Prestige London South Kensington
Citadines Prestige South Kensington London
Citadines South Kensington London Apartment
Citadines Apartment
Citadines South Kensington London
Citadines South Kensington London Aparthotel
Citadines Prestige South Kensington Hotel London
Citadines Hotel London
Citadines South Kensington London, England
Citadines Aparthotel
Citanes Prestige Kensington L
Citadines Kensington London
Citadines South Kensington London London
Citadines South Kensington London Aparthotel
Citadines South Kensington London Aparthotel London

Frequently asked questions

Is a free cancellation option available at Citadines South Kensington London?

Citadines South Kensington London provides free cancellation on select room rates. If you'd like to learn more, review the cancellation policy on our site.

How much does it cost to stay at Citadines South Kensington London?

As of Feb 25, 2026, prices found for a 1-night stay for 2 adults at Citadines South Kensington London on Mar 1, 2026 start from 136.08, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see near Citadines South Kensington London?

This aparthotel is situated in London City Centre within a 10-minute walk of Kensington High Street, Kensington Gardens, and Natural History Museum. You'll also find Hyde Park and Royal Albert Hall less than a mile away.

Is there parking available at this aparthotel?

Yes, parking is offered for GBP 35 per day. Though parking is limited, accessible parking is also available.

Does Citadines South Kensington London include a casino on the premises?

No, Citadines South Kensington London doesn't have a casino.

Will I find an indoor pool at Citadines South Kensington London?

No, there is no indoor pool at this aparthotel.

What will couples enjoy most about a stay at Citadines South Kensington London?

Amenities that appeal to couples at this aparthotel include a kitchen, a rainfall showerhead, and free Internet access.

Are there hot tubs at Citadines South Kensington London?

No, this aparthotel doesn't have a spa tub.

Does Citadines South Kensington London have a restaurant with a breakfast menu?

Citadines South Kensington London offers to-go breakfast each morning for a surcharge though there is no restaurant.

Will Citadines South Kensington London allow pets to stay free of charge?

Although they can't stay for free, cats and dogs are welcome at Citadines South Kensington London for a fee of GBP 15 per pet, per day.

Are there connecting rooms at this aparthotel?

No, there aren't connecting rooms at this aparthotel.

How close is the airport from Citadines South Kensington London?

The closest major airport to Citadines South Kensington London is London City Airport (LCY), which is 12.8 mi away (65 minutes by car). Another top airport is Heathrow Airport (LHR), which is located 14.4 mi away (37-minute drive).

Can I book a room with a balcony at Citadines South Kensington London?

No, there aren't any apartments with balconies at Citadines South Kensington London.

Citadines South Kensington London Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 648 out of 1291 reviews
Rating 8 - Good. 509 out of 1291 reviews
Rating 6 - Okay. 89 out of 1291 reviews
Rating 4 - Poor. 27 out of 1291 reviews
Rating 2 - Terrible. 18 out of 1291 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Christopher

Traveled with family and small children
Liked: Cleanliness, property conditions & facilities
Everything was great an good location
Stayed 1 night in Nov 2025

10/10 Excellent

Sarah

Liked: Cleanliness, room comfort
Lovely staff
Stayed 1 night in Nov 2025

10/10 Excellent

Susan

Traveled with group
Liked: Amenities, property conditions & facilities
Was the room spotless? Absolutely 10/10 Were the staff courteous? They were Courteous, friendly helpful 10/10
Stayed 1 night in Nov 2025

8/10 Good

Moustafa, LaSalle

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The layout was the issue. Every thing else is fine. Also no dishwasher like in Paris.
Stayed 6 nights in Oct 2025

10/10 Excellent

Tracy

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room was very clean. Staff very personable and welcoming. Loved our location in south Kensington. Would gladly book again.
Stayed 2 nights in Oct 2025

8/10 Good

Paul

Stayed 2 nights in Oct 2025

2/10 Terrible

Manuli

Traveled with family
Disliked: Room comfort
We booked this hotel to attend my brother’s graduation, mainly because it was within walking distance of the ceremony hall. We arrived on time for check-in, only to be told that an email had been sent ten minutes earlier saying our booking was moved to another hotel due to a maintenance issue. We were told by the staff that they wouldn’t be able to accommodate us and suggested moving us to another hotel about an hour’s walk from the ceremony hall. We had our pet with us, and when we reached the new hotel, we were informed that pets were not allowed. This led to a long and stressful situation - we spent over 3 hours speaking to various staff members, trying to find alternative accommodation. As a result, we missed an important family event. Eventually, Citadines offered us a room, upgraded our stay, and refunded ONLY the parking fee, which we appreciated. However, the main issue was how poorly the situation was handled. The team had not checked whether the alternative hotel accepted pets, and there was a complete lack of communication between staff - we had to keep calling and coordinating everything ourselves. We understand that maintenance issues can happen, but the way this was managed was unacceptable. Unfortunately, we would not recommend this hotel, as the team appeared unable to handle unexpected situations professionally.
Stayed 2 nights in Oct 2025

10/10 Excellent

Ester

Traveled with family
Liked: Cleanliness, room comfort
Great service, receptionists very kind.I booked 2 nights as my son was having a surgery at the near by Cromwell private hospital and I need a safe car park and comfortable and quiet room.
Stayed 2 nights in Oct 2025

10/10 Excellent

Sandra

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
a few things could be improved upon such as having paper towel in the kitchen, a full set of matching cutlery and not mismatched spoons, such as a dessert spoon and a single teaspoon.
Stayed 14 nights in Sep 2025

8/10 Good

Jonathan

Business traveler
Liked: Cleanliness, room comfort
Room was comfortable and hotel is in a convenient location.
Stayed 1 night in Oct 2025

10/10 Excellent

Phil

Stayed 3 nights in Sep 2025

10/10 Excellent

Loretta P

Liked: Cleanliness, property conditions & facilities
Loved the area! Convenient for transportation around central London. Had a kitchenette in unit and a local grocery nearby. Saved some money by fixing our breakfast and packing some lunches. ( although the smell of food as we wandered took us in at times) Able to do laundry. Slept comfortably in an air conditioned room. Staff super friendly! Would stay here again!
Stayed 6 nights in Sep 2025

10/10 Excellent

Evelyn

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location! Very walkable to various stores and restaurants. The service was great and we were even allowed to check in earlier.
Stayed 3 nights in Sep 2025

10/10 Excellent

Lindsay

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great location
Stayed 1 night in Aug 2025

10/10 Excellent

Charles

Traveled with partner, Traveled with pets
Liked: Cleanliness, amenities, property conditions & facilities
Iman and her staff were super helpful and supportive during our stay and took great care of us. Always have high expectations for Citadines hotels and this was up to the task.
Stayed 7 nights in Aug 2025

10/10 Excellent

Bumbee

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything great!
Stayed 5 nights in Aug 2025

8/10 Good

Denise

Liked: Cleanliness, amenities, property conditions & facilities
Very practical place to stay.
Stayed 1 night in Aug 2025

6/10 Okay

Wong Hei

Traveled with family and small children
Disliked: Cleanliness, property conditions & facilities
Staff was friendly and tried their best. Old facilities and noisy sofa bed (but acceptable otherwise) Weak toilet flush
Stayed 6 nights in Jul 2025

4/10 Poor

Milla

Traveled with partner
Disliked: Amenities, property conditions & facilities
Bizarre experience. Would never consider this hotel again nor recommend to others. On my first day, the fire alarm went off intermittently and not continuously, even as the hallways filled with smoke (this seems like a safety violation). The staff insisted nothing had happened, even after firefighters showed up. The hotel only has two small elevators, and one was broken for the entire duration of my 10 day stay (I spoke to the other guests and we calculated that it had been broken for at least the entire month prior). Guests, suitcases, and staff with service trolleys all used the remaining elevator and it was always busy and full. Taking the stairs meant having to walk through the garbage area. The room itself was fine. The AC worked and the bed was comfortable enough, but don’t expect to have it cleaned, your towels changed, or the trash taken out. For the ladies: the downcast lighting is atrocious and there are no plug sockets near the mirrors for you to style your hair. The free coffee machine in the lobby is truly carrying the team in terms of guest satisfaction.
Stayed 10 nights in Aug 2025

8/10 Good

Liu

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room is clean and location is great! But the sofa bed is a problem for me during stay as it is not comfortable to sit in.
Stayed 10 nights in Jul 2025

8/10 Good

oliver

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Look. It’s an appartment hotel in a posh part of London. You’re not getting value here. The rooms are fine. The beds relatively comfortable. It’s what you pay for.
Stayed 2 nights in Jul 2025

8/10 Good

Luis G.

Liked: Cleanliness, property conditions & facilities
On the plus side, excellent location, good access to the tube and food places. The rooms are clean, beds ok, everything you could reasonably need is provided. No frills, generic toiletries, cleaning only once during the stay. We did not mind this, overall very good, a tad pricey but what isnt in London?
Stayed 7 nights in Jun 2025

10/10 Excellent

ABDULLAH, Kuwait

Stayed 6 nights in Jun 2025

10/10 Excellent

Michelle

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staff was very nice . Location was great. At Two nearby options for the hop on hop off bus. Walking distance to shops and food. 8 minutes drive to Knotting Hill.
Stayed 3 nights in Jun 2025

10/10 Excellent

Keith

Liked: Cleanliness, property conditions & facilities
Staff were very helpful. On site parking was great. The apartment was spacious and great for our family. Location is great.
Stayed 1 night in Jun 2025

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