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Tavistock Hotel

3.0 out of 5.0

Recent guest reviews

The hotel was booked for us by the company we were travelling with, we stayed one night at each end of our holiday. We were impressed by the checking-in procedure. The room in each instance was spotless and ideal for our purpose. Breakfast offered plenty of choice and the waiting staff were efficient and friendly. One evening we had a snack in the bar and were pleased with the quality of the food we had ordered and the cost. Would definitely stay again, even if we booked for ourselves.

Regular visitor, always staff helpful, food good selection. Rooms adequate, clean and fresh at all times. Convenient for central London shopping. British Museum close, Very good value, especially weekends. A warm welcome assured.

We stayed in a twin room with opening window on 7th floor. The decor was a bit tired in places but it was very clean & perfectly adequate for us - a very good room for the cost of it which included breakfast. The staff on the desk & at breakfast were so helpful & polite. Check in and out times are very reasonable. The Russell Square location is excellent and again, for the rate, it's a bargain. There are several hotels in the family run chain. I will definitely return.

Stayed here for one night on 19th September mainly due to proximity to Euston station and didn't really expect much due to other reviews. However whilst the hotel is a little dated and could do with modernising the room and bathroom were very clean and comfortable. The public areas, reception, bar and Poppadom express are very pleasant and we would recommend the Poppadom Express as it is self service buffet style, at lunch time when we had lunch, and the food and variety is of the highest quality and as good as any other we have had. It is, from experience, Bangadeshi and as said top notch. We would definately stay here again. Finally the breakfast was also very good and the staff throughout were very freindly and helpful.

I have stayed here numerous times due to work. Never liked the place much, something definitely lacking. Do not feel like a welcome guest. Beds uncomfortable and pillows very lumpy. Rooms get very hot with no way to cool them down. I have to take off the blankets as am allergic to the ones they use, no duvets. If you need to iron clothes, only one iron for the whole hotel, and it isn't very efficient. Cheap, that's why we use it as I work for a charity, but fortunately there are other options now so won't be back. I wouldn't recommend here, there are other options.

The hotel is well-located and reasonably priced for central London. Cleaning is to an acceptable standard and the rooms are OK if basic. However, unfortunately I would not return to this hotel again after being very taken aback by an unusually poor experience with customer service. The hotel website is very clunky, and somehow the offer that I had clicked on when booking (five nights accommodation plus one night's dinner included) had apparently come through as just five nights' accommodation. I discovered this only when checking in. As the offer was still available on the website I assumed that this would be the work of 2 minutes to fix. Unfortunately the receptionist was very rude and unhelpful. He refused to honour the booking and would only repeat brusquely that it was my fault for not checking the small print in the booking confirmation email (as if I should have known by telepathy that the dinner would have been explicitly mentioned rather than just assuming that as this was the offer I had clicked on, it would naturally be included in the booking (!)). This should have been a very minor issue to deal with, but unfortunately it has left me with a very bad taste about the whole stay. Businesses get good or bad reputations largely based on how they deal with problems when those come up. I am very surprised and disappointed that the Tavistock would be so unpleasant over what I would have expected to be a complete non-issue, and I would not now return - if this is how they deal with such a minor issue then I would hate to have to complain about something more major.

Booked online through Imperialhotels. Stayed 6 nights, first in a single and later, when joined by wife, in a double. Hotel is old-ish but kept up well. Check-in and out were efficient. Rooms were fine- clean, reasonably quiet, plenty of instantaneous hot water, plush towels, cable tv. Breakfast was traditional British. Got a bit boring by the 6th day (no changes at all), but it was good. Am used to some fresh fruit, fresh tomato and cucumber, cheeses and yoghurts, but these items will be not found here (or anywhere in Britain?). Location is excellent, basically within a 20-25 min walk to anywhere, except the British Museum, which is only 5 minutes away. Two minutes to Russell Square Picadilly line station. Convenience store and plenty of snack offerings nearby. Only quarrel is that apparently I neglected to tick the box when booking online that provides for a free dinner. No flexibility shown by the manager- no tickie, no eatie... Would it have been a major deal to offer me the free dinner even though I didn't tick the box? Rooms are reasonably priced for the neighborhood.

I was on my way back from Italy and decided to have a night in London before the train to Manchester 9 a bad idea as it turned out as all Manchester trains were cancelled next morning!) However, I had stayed at one of the groups other hotels a few times and thought I'd try this one. It's well placed between Euston and Holborn. I wasn't expecting much of the room but was given a twin with separate WC separate and shower room. The room was a good size and everything worked. Very powerful shower which was nice. TV and tea/coffee making and hair dryer for those who need it (too late for me). Reception was efficient and there's a good bar. Also next to the bar is an Indian buffet restaurant the Poppadum Express. For I think £14 it's help yourself, starters, poppadoms, choice of four meat mains and three veg mains plus desserts included. Great value and decent food. The lamb Madras was really good. Breakfast was included and as good as I would expect. Self service but fruit, cereal, toast etc plus hot bacon, sausage, eggs 3 ways, hash browns, beans, tomatoes etc. For the price and location this is excellent value and my review is for my expectations of a 3 start hotel. I will definitely stay here again.

Decided to try this hotel as a cheaper option than the overpriced hotels I was used to in Paddington. Very impressed and much better than I anticipated. For a short stay of 3 to 5 days the hotel is great for solo travellers or couples. Not sure would be good for families but depends on what you require I suppose. Rooms are clean and secure, staff friendly and helpful. Bar is good and restaurant okay. Let's face it you're in London so you're not going to be holed up in your hotel all day. Location is superb and central to anywhere you'd probably want to go to. Excellent overall.

Chose this hotel as part of a Virgin Superbreak holiday and was not disappointed, located near the junction with Upper Woburn place where several bus routes pass from Kings Cross Station. Nice quiet room with bath and shower and a good buffet style breakfast with plenty of pleasant staff ready to "top up" your tea or coffee, but an hotel can be judged by its attention to "housekeeping" requests, a dud bedside lamp was reported and replaced immediately

Room options

Single Room

Twin 1 | Sleeps 1

Triple Room

Twin 3 | Sleeps 3

Double Room

Full 1 | Sleeps 2

Family Room

Full 1 | Sleeps 3

Reviews from Trip Advisor

Trip Advisor aggregated rating

50% of guests recommend this hotel

Total of 2644 reviews