Smart Camden Inn Hostel2.0 out of 5.0
Recent guest reviews
I have never seen a room small like the room in Smart Camden Inn plus I couldn´t ever imagine to fit 8 people in this tiny room. Literally if 2 people were standing in the room the third person wasn´t able to walk through the room. And we got lucky that only 2 people out of 8 had a luggage with them otherwise you would have to learn how to fly I guess..? I don´t mind with hostels and I have been to many of them but this was just too much. Beds were soooo small and uncomfortable. Breakfast was alright. Basically just bread, peanut butter, nutella and coffe/tea.
This hostel felt really unsafe and dirty, the bedsheets were full of stains and holes. The beds are incredibly narrow and there's no chance to charge your phone without risking getting it stolen. Anything and everything will be stolen, so put all your stuff in the locker even though you have to pay extra for that. In fact you need to pay extra for a whole lot of things, this place is not even as cheap as it looks. Also, the room had 8 people and no window or ventilation. Most customers seemed to be homeless people and middle-aged men, would very much advise not setting your foot in here if you're a girl travelling alone. Even if you're not, I would recommend avoiding this place if you can. Breakfast consists of toast and peanut butter so don't expect much. The free wifi and the location were okay, quite close to the underground.
Man.. there really isnt much good to say about this crappy place besides that their were curtains on the bed, which was the only (sort-of) source of privacy there. I know hostels aren't meant to be private, but wow this place was tiny! Also, one of the guys who works there and also stayed in my room ( I assumed he lived and worked there) seemed to be almost watching my every move- very bizarre and creepy. Whenever I would use the restroom he would be standing outside of the door and questioning me on when I would be done and if I was going to use it again. I found this to be quite annoying- as soon as we came back from town he would immediately come in the room from the front desk where he was working and just hover over us. sooooo weird. :/ I really did not like his patronizing behavior and was sick of seeing him at every corner I turned.
Stayed here with a couple of friends whilst we got absolutely plastered in & around the Central London area. Can't really complain if I'm honest, hostel was full of hipsters that kept themselves to themselves and the rooms turned out to be a lot better than I expected for £22 a night. Security at night times could do with improving, bloke on reception was clearly half asleep and wasn't too bothered who had ID & who was coming in and out... Not too bad though, would probably stay here again if I found myself staying intoxicated in London again.
Do not stay here! It was a big mistake booking this hostel and I wish I had looked into it more. The staff were quite abrupt and rude when trying to get help. A simple question took 10 minutes to get it sorted out and half the time they were quick to finish with us so they can move onto someone else even though they didn't do what we needed at all. The room was a 12 bunk room. 3 beds of 3 which were super cramped. You couldn't sit up in your bunk. If you are on the bottom then you have people rummaging through their luggage right beside your head. If you're on the top then you are practically killing yourself trying to get in and out. There are curtains for privacy on the bunks which are hanging by a thin wire that runs through this large metal thing right in the centre where you go in and out. Got a massive cut down my spine from the bloody thing. In a room of 12 people which was always packed you'd think there would be room to move. There was only enough room for 4 people to sit comfortably on the floor. That's it. There was no room for luggage. Lockers weren't free. When we rented one we were told it opened a specific locker but it opened 3 different ones (2 of which had people's belongings in it). We just slept with our valuables. Half the lockers were directly behind the door and I smacked a couple people pretty good with the door not knowing they were behind it. The sheets I was provided were completely stained with god only knows what. There were only a few outlets to charge on which you had to leave your phones in a pile by the wall. People would unplug or rip the cord out so you'd wake up to an uncharged phone. Doesn't help that it takes hours upon hours to charge anything. The bathroom is tiny as hell. Toilet seat was broken so you'd go for a ride. The sink was a small bowl. No counter space. There was a small shelf RIGHT above the sink so you'd have to turn your head sideways to spit your toothpaste in the sink. Either you hit the shelf or the floor anyways. There was no hand towels at all. The shower was tiny you couldn't even slightly bend. The shower door was broken and wouldn't stay shut. While you're showering the motion sensor light would go off so suddenly you're in the pitch black. The whole building was small. Couldn't go down the hallway or up the stairs and pass someone. The kitchen was beyond tiny so you either had to shuffle around people or elbow them in the head. The breakfast was meh. Simple cereal and toast. Burnt toast at that. Which stunk up the whole hostel. They had jars of butter, Nutella and jam on the tables for you to share with everyone. Every day I watched someone lick their utensil and stick it right back into the jars. Also watched someone wash their dishes by rinsing them off. Thankfully I was next in line to wash mine so I took his back out and rewashed them. VERY UNSANITARY. it's also a very loud hostel when people move about the hallways. Every time a door slams shut I woke up. Very crammed, dirty and noisy. Very glad to be out of there! Not worth it. Stay somewheres else!
I don't even know where to start with this one. I've visited quite a few hostels so far, but this was easily the worst by far. I booked a mixed dorm (6 beds) for 3 nights. When I arrived, at the time I had announced on my booking papers, the clerk was slow. Very slow. When I entered the hostel, he was 'helping' another customer. It took a while. Then just as he was about to help me, he was ringed by a customer. An unhappy customer. He was very unfriendly to them. It took a long time, and as I had to go to a play, I was starting to get impatient, which I subtly made clear to him (something I never do, so you can imagine how much he was trying my patience). When he finally got off the phone, I told him I was in a hurry. He nodded and got into a lengthy rant about the customer (who'd called), telling me how customers feel entitled and are supposedly always right, and how he will not take that. I repeated that I had to be somewhere by a given time. He proceeded to check me in. Slowly. Then he told me that I could only stay in the room for 2 nights, first blaming me for having only booked 2 nights. When I insisted I had booked 3 nights, he finally took a proper look at his papers and saw that, yes, I had booked 3 nights, but on the 3rd day I would have to check out by 10AM, and check in again during the afternoon, after 2PM. I was in such a hurry I didn't kick up too much of a fuss. As an apology for making me wait so long, he gave me a locker for free for the first two days (spoiler alert: the locker didn't work). I had 45 minutes to check in so I would still be on time for the play. 45 minutes just to check in, not to get there, not to get to the theatre... just to check in. I was TEN minutes late at the play. Go figure. Fast forward to that night. I have slept on a ferry on low budget. The room on the boat (super tiny) was still bigger than this room. There was literally no space. On the second day someone checked in with actual luggage, like anything more than a duffle bag, and it was impossible to open the door wide enough to make it in or out of the room, because the luggage was in the way and there was no other place to put it. The bunk beds were 3 beds in one, instead of 2. I am tiny, and I could not sit upright. When I woke up, first thing I did was bump my head. The lockers (the ones that worked) were in between the beds and the electricity plugs, so you couldn't plug in something and use it at the same time. You had to put it on the ground right in front of the door, and hope that no one would swing the door open a bit too enthusiastically and consequently crush your stuff. The room did contain a shower, with a ceiling so low I could only just fit in (I'm 5'2") and like no room to turn around. The water lasted 10 seconds (I counted) before you had to push the button again, and every single time the water would go from ice cold to too hot in the span of those ten seconds. There was also a tiny tiny sink in the room, but right above the sink there was a glass shelf (to serve what purpose?) so when you brushed your teeth, your spit and toothpaste would either land on the shelf or on the floor instead of in the sink. Right next to our room there was one loo for the entire floor (which contained by my estimates around 40 people), but because of the lacking facilities in the room, people used that bathroom for everything, so there was spilled makeup, stray pubes... Very hygeniec. It was also impossible to close the door in a silent manner, so all throughout the night I woke up every time someone went to the loo, because the door literally slammed shut. I was happy to get out of that cramped space to get my breakfast, only to discover that the kitchen was so tiny that people had to actually eat their breakfast while standing upright because there weren't enough chairs and tables for everyone. There was a toaster with only one setting: burned, cornflakes, tea, water, and some watery fluid with either a yellow or a reddish colour, which tasted horrible. People were also asked to do their own dishes, with as consequence that people barely washed it with some water before it was promptly dried off by the cleansters to be used by the next unfortunate soul. On the third day I checked out and asked when I could check back in. This time they told me I could check in anytime after 11AM, so I went to the 'chill' room, which was basically one sofa and a telly, where someone else told me I'd have to wait till 4PM. Makes you wonder if anyone even knew what was going on. I decided to wait till 11AM, which did appear to be the right decision. They checked me back in, only they gave me a 10 or 12 bed dorm. I stated that I had paid for a 6 bed dorm, so that I was being cheated out of my money, but the clerk cheerfully told me that this dorm had an ensuite (how is that any different from the shower already in my previous dorm and the loo right next to it?) and that they would give me a free locker, and that should more than make up for the difference in prize. I tried to fight them on it, because one, all the rooms had basically an ensuite, and two, I didn't even use the lockers, and three, this dorm had double the amount of people. But they didn't budge and so I took whatever they gave me. Last day, I checked out, and left my luggage in the luggage room. When later on I returned to get my luggage, I was told to find the head-cleanster. I went to the kitchen, because where else was I supposed to go looking? In other people's dorms? Yeah right. I waited a looooong time before she finally showed up. I grabbed my luggage and ran as fast as I could. (On the bright side, location was nice. But it's not worth the pain. There's plenty other hostels in the neighbourhood!)
Location is convenient but everything else is terrible. Staff weren't exactly friendly, the rooms are as small as you could possibly get feeling very claustrophobic with no air con, one shared toilet and awful showers. Beds were like sleeping in a coffin. Breakfast is merely toast and coffee/tea with no space at all so everyone is getting in each others way. I'd imagine staying at a prison would be more comforting. Avoid this place if possible.
My brother and his friend booked to stay here for two nights only to be informed today (the day before) that they had cancelled the booking, leaving two 17 year olds with no where to stay in London. When we phoned to enquired the man on the end of the phone wouldn't listen to our concerns and was instead talking over us about something irrelevant.
Hostel was really clean and had a kitchen that was available for use. I stayed in an 18 bed dorm and had a great sleep. However, there was only one bathroom in the room and although it was often available, it was CRAZY small. Lockers in the room are available for 2 pounds per night. Free breakfast of juice, coffee, toast, cereal and different spreads. WiFi was decent- a little slow but not extremely. Staff was really friendly and helpful. After checkout you can store bags for an extra 2 pounds each. Great location- close to a bus stop and the Camden Markets.
Great Location - awful place avoid if at all possible grumpy staff, there were bars on the window! - some spaces lacking windows! How it ever passed health & safety checks - or did it? Felt more like an over crowded prison cell - no window in the shared toilet ugh😩 no hand towel in the shared toilet - awful - you would probably be better paying a little bit more just for peace of mind!
- Close to ZSL London Zoo and British Library
- Free WiFi in rooms and public areas
- Laundry facilities
- 24-hour front desk
Located in Camden Town, Smart Camden Inn Hostel is within a mile (2 km) of popular sights such as ZSL London Zoo and British Library. This 20-room hostel welcomes guests with conveniences like free in-room WiFi, a terrace, and dry cleaning/laundry services. Also close to this London hostel are Big Ben and St. Paul's Cathedral.
For your convenience, a continental breakfast is served for a fee each morning from 7:30 AM to 9:30 AM.
Guests can expect to find free WiFi.
Smart Camden Inn Hostel features free WiFi in public areas, a terrace, and laundry facilities. Front-desk staff can answer questions 24/7, and assist with dry cleaning/laundry, tours or tickets, and luggage storage.
Reviews from Trip Advisor
24% of guests recommend this hotelTotal of 286 reviews