Sofitel London St James

Luxury hotel with a full-service spa, 3-minute walk to Piccadilly Circus

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Photo gallery for Sofitel London St James

Exterior
Turkish bath, body treatments, hydrotherapy, aromatherapy, body wraps
Breakfast, lunch, dinner served; French cuisine
Breakfast, lunch, dinner served; French cuisine
Turkish bath, body treatments, hydrotherapy, aromatherapy, body wraps

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Spa
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

Explore the area

View in a map
6 Waterloo Place, London, England, SW1Y 4AN
  • Place, Piccadilly Circus
    ‪3 min walk‬
  • Place, Leicester Square
    ‪4 min walk‬
  • Place, Trafalgar Square
    ‪4 min walk‬
  • Airport, London (LCY-London City)
    ‪38 min drive‬

Room options

Classic Room, 1 Queen Bed

  • 247 sq ft
  • Sleeps 2
  • 1 Queen Bed

Suite, 1 King Bed (Prestige, Separate Living Room)

10.0 out of 10
Exceptional
(4 reviews)
  • City view
  • 645 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Premium Room, 1 King Bed (Luxury Waterloo Place/Pall Mall View)

10.0 out of 10
Exceptional
(4 reviews)
  • City view
  • 344 sq ft
  • Sleeps 3
  • 1 King Bed

Suite, 1 King Bed (Opera Separate Lounge/Dining Space)

8.0 out of 10
Very good
(1 review)
  • City view
  • 1173 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Suite, 1 King Bed (St James Suite Separate Lounge/Dining)

  • City view
  • 850 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Junior Suite, 1 King Bed (Lounge Space, Waterloo Place View)

  • City view
  • 377 sq ft
  • Sleeps 3
  • 1 King Bed

Luxury Room, 1 King Bed

9.8 out of 10
Exceptional
(20 reviews)
  • 344 sq ft
  • Sleeps 3
  • 1 King Bed

Deluxe Suite, 1 King Bed with Sofa bed (Separate Living Room with Sofa Bed)

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 527 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Studio, 1 King Bed with Sofa bed (Lounge Space, Waterloo Place View)

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 377 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Superior Room, 1 King Bed

9.2 out of 10
Wonderful
(9 reviews)
  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

Luxury Room, 2 Twin Beds

9.6 out of 10
Exceptional
(13 reviews)
  • 344 sq ft
  • Sleeps 3
  • 2 Twin Beds

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About the neighborhood

London

Located in London City Centre, Sofitel London St James is within a 5-minute walk of popular attractions such as Piccadilly Circus and Trafalgar Square. This 183-room, 5-star hotel welcomes guests with conveniences like a full-service spa, a 24-hour gym, and free in-room WiFi.

What's nearby

  • Regent Street - 1 min walk - 0.0 miles
  • Piccadilly Circus - 3 min walk - 0.2 miles
  • Piccadilly - 3 min walk - 0.2 miles
  • Leicester Square - 4 min walk - 0.3 miles
  • Trafalgar Square - 4 min walk - 0.3 miles

Getting around

  • Piccadilly Circus Underground Station - 4 min walk
  • Charing Cross Station - 8 min walk
  • London City Airport (LCY) - 41 min drive

Restaurants

  • ‪Fallow - ‬4 min walk
  • ‪Estiatorio Milos - ‬1 min walk
  • ‪St James Bar - ‬1 min walk
  • ‪Pret a Manger - ‬3 min walk
  • ‪Ole & Steen - ‬3 min walk

About this property

Sofitel London St James

Luxury hotel with a full-service spa, 3-minute walk to Piccadilly Circus
Guests staying at Sofitel London St James enjoy access to a full-service spa, a 24-hour gym, and free WiFi in public areas. Parking is available for GBP 60 per day (GBP 60 per day for valet parking), and there's also limo/town car service. Multilingual staff at the front desk are standing by 24/7 to help with concierge services, dry cleaning/laundry, and securing valuables. Other amenities at this luxury hotel include conference space, a 24-hour business center, and a library.
Guests can expect free WiFi and 45-inch TVs with cable channels. Beds are dressed in Egyptian cotton sheets and pillow menus, and bathrooms offer hair dryers and designer toiletries. Other amenities include iPod docks, minibars, and free newspapers. Housekeeping is available on request.
Recreational amenities at the hotel include a 24-hour fitness center.
The onsite spa has massage/treatment rooms. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is open daily.

Awards and affiliations

The property is a member of Historic Hotels of the World.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi; wired internet (GBP 15 per day)

Parking and transportation

  • Limo/town car service
  • Secured, covered self parking on site (GBP 60 per day)
  • Secured, covered valet parking on site (GBP 60 per day)

Food and drink

  • English breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 38 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • The Rose Lounge
  • Wild Honey St James

Things to do

  • 24-hour gym
  • Full-service spa
  • Library

Family friendly

  • In-room babysitting (surcharge)
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 12 meeting rooms
  • 24-hour business center
  • 6,501 square feet of conference space

Full-service spa

  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Facials
  • Hydrotherapy
  • In-room massages
  • Manicures/pedicures
  • Spa open daily
  • Spa treatment rooms
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

More

  • 6 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Slippers
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 45-inch HDTV with cable channels
  • iPod dock

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for GBP 50 per pet, per night
  • Dogs only
  • Pet weight must not exceed 22 lbs per pet
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 11 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for GBP 60.0 per night

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for English breakfast: approximately GBP 38 per person
  • Fee for wired internet in public areas: GBP 15 per day (rates may vary)
  • Covered self parking fee: GBP 60 per day
  • Covered valet parking fee: GBP 60 per day
  • Pet fee: GBP 50 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: GBP 60.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector, a security system, and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a smoke detector, a security system, and window guards.
  • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.

Property is also known as

Sofitel James
Sofitel London
Sofitel London James
Sofitel London St
Sofitel London St James
Sofitel St
Sofitel St James
Sofitel St James Hotel
Sofitel St James Hotel London
St James Sofitel London
Accor St James London
Sofitel London St James England
Sofitel St James London Hotel London
Sofitel London St James Hotel
London Sofitel St James
Sofitel London St James Hotel
Sofitel London St James London
Sofitel London St James Hotel London

Frequently asked questions

Is a free cancellation option available at Sofitel London St James?

Sofitel London St James provides free cancellation on some room rates. To learn more, look at the cancellation policy on our site.

What is there to do close to Sofitel London St James?

This hotel is situated in London City Centre, just steps from Piccadilly Circus, and within a 10-minute walk of Trafalgar Square and Leicester Square. You'll also find Buckingham Palace and Big Ben less than a mile away.

Is parking available on site at Sofitel London St James?

Yes, secured valet parking is offered for GBP 60 per day.

Is a spa located at Sofitel London St James?

There is a full-service spa available for guests to enjoy and services include body wraps, Ayurvedic treatments, mani/pedis, and massages.

Does Sofitel London St James have a casino?

No, Sofitel London St James doesn't have a casino.

Will I find an indoor pool at Sofitel London St James?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at Sofitel London St James?

This boutique hotel offers many amenities for couples, including in-room massages as well as a bar and a restaurant.

Does Sofitel London St James have a hot tub?

No, this hotel doesn't have a spa tub.

Does Sofitel London St James have a restaurant with a breakfast menu?

Yes, Sofitel London St James serves an English breakfast for a surcharge on weekday mornings at Wild Honey St James.

Will Sofitel London St James allow pets to stay for free?

Although they can't stay for free, dogs are welcome at Sofitel London St James for a fee of GBP 50 per pet, per night.

Are there connecting rooms at Sofitel London St James?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

How close is the airport from Sofitel London St James?

The closest major airport to Sofitel London St James is London City Airport (LCY), which is 10.2 mi away (41 minutes by car). Another top airport is Heathrow Airport (LHR), which is located 16.7 mi away (43-minute drive).

Are there rooms with balconies that I can book at Sofitel London St James?

No, you won't find guestrooms with balconies at Sofitel London St James.

Does Sofitel London St James offer wedding services?

If you plan to exchange vows during your trip, consider the wedding services available at Sofitel London St James.

Sofitel London St James Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 812 out of 1000 reviews
Rating 8 - Good. 139 out of 1000 reviews
Rating 6 - Okay. 31 out of 1000 reviews
Rating 4 - Poor. 7 out of 1000 reviews
Rating 2 - Terrible. 11 out of 1000 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Anand

Stayed 1 night in Nov 2025

10/10 Excellent

Darren

Stayed 2 nights in Oct 2025

10/10 Excellent

Gilles, Tabuk

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great.
Stayed 2 nights in Oct 2025

10/10 Excellent

Shalva

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room, very helpful and pleasant staff . Very good breakfast. Perfect Location 🇬🇧❤️
Stayed 5 nights in Oct 2025

2/10 Terrible

Mantescu

Liked: Cleanliness
Stayed 7 nights in Oct 2025

8/10 Good

Max

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great. We were a bit concerned about safety in the bathroom because of high edge of tub to navigate and lack of grab bars with slippery tub surface. My wife and I are in our 70s.
Stayed 2 nights in Oct 2025

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great experience! Beautiful hotel with excellent customer service!
Stayed 2 nights in Sep 2025

10/10 Excellent

Robin

Stayed 5 nights in Sep 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Five Star Quality

Amazing room and service, staff were all extremely helpful
Stayed 1 night in Sep 2025

10/10 Excellent

Farah

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing experience!
Stayed 2 nights in Sep 2025

10/10 Excellent

Paul

Stayed 3 nights in Aug 2025

10/10 Excellent

Francis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2025

8/10 Good

Melinda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was excellent
Stayed 3 nights in Sep 2025

8/10 Good

Melinda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service
Stayed 1 night in Sep 2025

8/10 Good

Melinda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service was great.
Stayed 3 nights in Sep 2025

2/10 Terrible

Heather

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Sep 2025

2/10 Terrible

Richard

Stayed 2 nights in Aug 2025

10/10 Excellent

Naida

Liked: Cleanliness, staff & service, property conditions & facilities
Staff members were so kind
Stayed 4 nights in Aug 2025

8/10 Good

Kristina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

Roxanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stunning room

We was celebrating our anniversary and the room we stayed in met our expectations and then some would definitely recommend to stay to family and friends
Stayed 1 night in Aug 2025

10/10 Excellent

Kristie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing Stay

Absolutely fabulous stay at Sofitel London St. James! The service was exceptional, the location perfect for exploring, and the cocktails in the bar downstairs were outstanding. The team even made a birthday trip extra special with a sweet treat and “Happy Birthday” surprise. Can’t wait to return!
Stayed 3 nights in Aug 2025

10/10 Excellent

Rami, River Forest

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Aug 2025

10/10 Excellent

TARLOCHAN

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
This hotel has made me a Sofitel fan, will be looking for sofitel options for future travel. Will also be back here whenever in London from now on. Honestly cannot fault this hotel or its staff in anyway. Thanks for the great 7 days
Stayed 4 nights in Jul 2025

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location. Great service. Nice rooms with comfy bed and clean, nice bathroom.
Stayed 4 nights in Jul 2025