Sofitel London St James

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Photo gallery for Sofitel London St James

Exterior
Bar (on property)
A restaurant with a long counter, multiple seating areas, and a high ceiling with decorative lighting.
A series of hanging spherical chandeliers and a large globe chandelier in a building with arched windows and classical architecture.
A spa room with a hot tub, two black bowls with towels, caution signs, and a window with a view.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Spa
  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
6 Waterloo Place, London, England, SW1Y 4AN
  • Place, Regent Street
    ‪1 min walk‬
  • Place, St. James's Square
    ‪1 min walk‬
  • Place, Theatreland
    ‪1 min walk‬
  • Airport, London (LGW-Gatwick)
    ‪108 min drive‬

Room options

Classic Room, 1 Queen Bed

8.0 out of 10
Very good
(1 review)
  • 247 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Prestige Suite

10.0 out of 10
Exceptional
(4 reviews)
  • City view
  • 645 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Premium Room, 1 King Bed (Luxury Waterloo Place/Pall Mall View)

10.0 out of 10
Exceptional
(5 reviews)
  • City view
  • 344 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Opera Suite

8.0 out of 10
Very good
(1 review)
  • City view
  • 1173 sq ft
  • Sleeps 3
  • 1 King Bed

Suite 70

  • City view
  • 850 sq ft
  • Sleeps 3
  • 1 King Bed

Junior Suite, 1 King Bed (Lounge Space, Waterloo Place View)

  • City view
  • 377 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Luxury Room, 1 King Bed

9.6 out of 10
Exceptional
(23 reviews)
  • 344 sq ft
  • Sleeps 3
  • 1 King Bed

Deluxe Suite, 1 King Bed with Sofa bed (Separate Living Room with Sofa Bed)

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 527 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Studio Suite

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 377 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Superior Room, 1 King Bed

9.2 out of 10
Wonderful
(11 reviews)
  • 280 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Luxury Room, 2 Twin Beds

9.6 out of 10
Exceptional
(14 reviews)
  • 344 sq ft
  • Sleeps 3
  • 2 Twin Beds

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About the neighborhood

London

Located in London City Centre, Sofitel London St James is within a 5-minute walk of popular attractions such as Trafalgar Square and Piccadilly Circus. This 183-room, 5-star hotel welcomes guests with conveniences like a full-service spa, a 24-hour gym, and free in-room WiFi.

What's nearby

  • Regent Street - 1 min walk - 0.0 miles
  • St. James's Square - 1 min walk - 0.1 miles
  • Theatreland - 1 min walk - 0.1 miles
  • Her Majesty's Theatre - 1 min walk - 0.1 miles
  • The Mall - 2 min walk - 0.1 miles

Getting around

  • Piccadilly Circus Underground Station - 3 min walk
  • Charing Cross Station - 8 min walk
  • London City Airport (LCY) - 41 min drive

Restaurants

  • ‪Fallow - ‬4 min walk
  • ‪Pret a Manger - ‬3 min walk
  • ‪The Rooftop - ‬4 min walk
  • ‪Ole & Steen - ‬3 min walk
  • ‪Thai Square - ‬3 min walk

About this property

Sofitel London St James

Guests staying at Sofitel London St James enjoy access to a full-service spa, a 24-hour gym, and free WiFi in public areas. Parking is available for GBP 60 per day (GBP 60 per day for valet parking), and there's also limo/town car service. Multilingual staff at the front desk are standing by 24/7 to help with luggage storage, tours or tickets, and securing valuables. Other amenities at this luxury hotel include conference space, a 24-hour business center, and coffee/tea in a common area.
Guests can expect free WiFi and 45-inch TVs with cable channels. Beds are dressed in Egyptian cotton sheets and pillow menus, and bathrooms offer hair dryers and designer toiletries. Other amenities include minibars, free newspapers, and laptop-compatible safes. Housekeeping is available on request.
Recreational amenities at the hotel include a 24-hour fitness center.
The onsite spa has massage/treatment rooms. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is open daily.

Awards and affiliations

The property is a member of Historic Hotels of the World.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi; wired internet (GBP 15 per day)

Parking and transportation

  • Limo/town car service
  • Secured, covered self parking on site (GBP 60 per day)
  • Secured, covered valet parking on site (GBP 60 per day)

Food and drink

  • English breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 40 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Afternoon tea
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Bistrot at Wild Honey
  • St James Bar
  • The Rose Lounge
  • Wild Honey St James

Things to do

  • 24-hour gym
  • Full-service spa
  • Library

Family friendly

  • Baby bath
  • High chair
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 12 meeting rooms
  • 24-hour business center
  • 6,501 square feet of conference space

Full-service spa

  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Facials
  • Hydrotherapy
  • In-room massages
  • Manicures/pedicures
  • Spa open daily
  • Spa treatment rooms
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

More

  • 6 floors
  • At least 80% organic food
  • Banquet hall
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally sourced food prioritized
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 45-inch HDTV with cable channels
  • iPod dock

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for GBP 50 per pet, per night
  • Dogs only
  • Pet weight must not exceed 22 lbs per pet
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 11 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for GBP 60.0 per night

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for English breakfast: approximately GBP 40 per person
  • Fee for wired internet in public areas: GBP 15 per day (rates may vary)
  • Covered self parking fee: GBP 60 per day
  • Covered valet parking fee: GBP 60 per day
  • Pet fee: GBP 50 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: GBP 60.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and window guards.
  • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.

Property class

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Sofitel James
Sofitel London
Sofitel London James
Sofitel London St
Sofitel London St James
Sofitel St
Sofitel St James
Sofitel St James Hotel
Sofitel St James Hotel London
St James Sofitel London
Accor St James London
Sofitel London St James England
Sofitel St James London Hotel London
Sofitel London St James Hotel
London Sofitel St James
Sofitel London St James Hotel
Sofitel London St James London
Sofitel London St James Hotel London

Frequently asked questions

Is a free cancellation option available at Sofitel London St James?

Sofitel London St James provides free cancellation on some room rates. To learn more, look at the cancellation policy on our site.

How much does it cost to stay at Sofitel London St James?

As of Sep 11, 2026, prices found for a 1-night stay for 2 adults at Sofitel London St James on Sep 13, 2026 start from $655, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do close to Sofitel London St James?

This hotel is situated in London City Centre, just steps from Piccadilly Circus, and within a 10-minute walk of Trafalgar Square and Piccadilly. You'll also find Buckingham Palace and Oxford Street less than a mile away.

Is there parking available at Sofitel London St James?

Yes, valet parking is offered for GBP 60 per day and self parking is available for GBP 60 per day.

Is a spa located at Sofitel London St James?

There is a full-service spa available for guests to enjoy and services include body wraps, Ayurvedic treatments, massages, and mani/pedis.

Are there luxury amenities available at Sofitel London St James?

Yes, guests can indulge in luxuries such as 2 restaurants, in-room massages, and a bar/lounge at this hotel.

Does Sofitel London St James have a casino?

No, Sofitel London St James doesn't have a casino.

Will I find an indoor pool at Sofitel London St James?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at Sofitel London St James?

This boutique hotel offers many amenities for couples, including in-room massages as well as 2 restaurants and a bar/lounge.

Does Sofitel London St James have a hot tub?

No, this hotel doesn't have a spa tub.

Does Sofitel London St James have a restaurant with a breakfast menu?

Yes, Sofitel London St James has 2 restaurants, and serves an English breakfast on weekday mornings for a surcharge.

Will Sofitel London St James allow pets to stay for free?

Although they can't stay for free, dogs are welcome at Sofitel London St James for a fee of GBP 50 per pet, per night.

Does Sofitel London St James have connecting rooms available?

Yes, you can book connecting rooms at this hotel for your group or family vacation.

How close is the airport from Sofitel London St James?

The closest major airport to Sofitel London St James is London City Airport (LCY), which is 10.2 mi away (41 minutes by car). Another top airport is Heathrow Airport (LHR), which is located 16.7 mi away (43-minute drive).

Are there rooms with balconies at Sofitel London St James?

No, you won't find guestrooms with balconies at Sofitel London St James.

Does Sofitel London St James offer wedding services?

If you plan to exchange vows during your trip, consider the wedding services available at Sofitel London St James.

Sofitel London St James Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 828 out of 1002 reviews
Rating 8 - Good. 129 out of 1002 reviews
Rating 6 - Okay. 28 out of 1002 reviews
Rating 4 - Poor. 6 out of 1002 reviews
Rating 2 - Terrible. 11 out of 1002 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Nanci

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was exceptional. Concierge and all staff were extremely helpful and courteous. Great location. Highly recommend this hotel.
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super location , staff extremely helpful and kind.
Stayed 5 nights in Apr 2026
Verified review

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed here many times and love it. We keep coming back as the staff are great and the hotel is great. This is better than most Sofitels.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Rene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was helpful and the hotel is beautiful
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Marissa J

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location!
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, fabulous room and the most amazing location 6 stars
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was both pleasant and helpful. Iconic building in an iconic location. Best Sofitel we have stayed in and they have all been excellent.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Crystal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and very friendly and accomodating staff!
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

jenica

Liked: Cleanliness, staff & service, amenities
great location, extremely clean and comfortable, great restaurant.
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Joost

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel with a good location. Breakfast is excellent. The terrace outside is bit difficult to order drinks and food due to the set up
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Nathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay at St James, lovely room and great facilities, the staff could not do enough for you Highly recommend
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Jens

Liked: Cleanliness, staff & service, amenities
Very nice hotell and great service.
Stayed 3 nights in Oct 2025
Verified review

10/10 Excellent

Peggy C

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Most amazing staff I’ve encountered in a very long time. From greeters to luggage help to front desk to management to room attendants- so accommodating, caring, and inviting. Would highly recommend this hotel.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Daniel

Liked: Cleanliness, amenities, property conditions & facilities
Room was perfectly set up for all our needs & staff is very friendly and accommodating to our needs and requests, during our stay.
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Rafal

Liked: Cleanliness, staff & service, amenities
Excellent location near Piccadilly tube station. Lovely staff and really nice breakfast. Would like to return in the future.
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Joanne

Liked: Cleanliness, staff & service
Lovely friendly helpful staff, upgrade to a superior room but it smelled of cooking due to its position. Chips yesterday afternoon and bacon from early this morning
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Anders

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had stayed at Sofitel London St James once before and had a very positive experience, so when my wife turned 50, I wanted her and our sons to experience the hotel as well. It turned out exactly as I had hoped—a wonderful experience for all of us. Everyone, from the housekeeping staff to the reception team, was exceptionally friendly, welcoming, and helpful. Add to that the beautiful rooms, comfortable beds, and an outstanding location, and you have a clear ten-out-of-ten hotel experience.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

michael

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful location… really felt British if that makes sense. Front desk staff was pretty great.
Stayed 6 nights in Dec 2025
Verified review

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities
The staff couldn't do enough for us. The bar and restaurants are excellent. A perfect location for museums, the west end and shopping. Great price too when compared to other 5 star hotels in London.
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Shalva

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room, very helpful and pleasant staff . Very good breakfast. Perfect Location 🇬🇧❤️
Stayed 5 nights in Oct 2025
Verified review

10/10 Excellent

stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed our stay.
Stayed 3 nights in Aug 2023
Verified review

10/10 Excellent

Henrik

Liked: Cleanliness, amenities, property conditions & facilities
The hotel was amazing, large rooms, clean, new with updated technology, great location.
Stayed 2 nights in Jun 2025
Verified review

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 2 nights in Sep 2023
Verified review

10/10 Excellent

Ahmad

Liked: Cleanliness, amenities, property conditions & facilities
I was a great experience
Stayed 6 nights in Jan 2026
Verified review

10/10 Excellent

Gordon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
100% would return in the future.
Stayed 2 nights in Apr 2026