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Recent guest reviews

Beautiful hotel. Delightful, friendly and professional staff. When we arrived, they immediately provided us with refreshments and invited us to wait in the bar while our room was prepared. They were gracious from the first minute. We were warmly greeted every time we arrived and left the hotel. The staff answered all of my questions and provided me with excellent service at every interaction. The location of the hotel is the best I have ever stayed at in London. It is walking distance to the most fun part of the city and the best shopping. The hotel was so quiet at night. I had the best sleep ever in a hotel. I couldn't be happier and I wouldn't think of staying anywhere else in London.

The location of the hotel is excellent. However, the heating at the room and water temperature in the bathroom is not high enough.

Room was immaculate. Beds were incredibly comfortable; linens very soft. Spa arranged for extra person for massage when others were already booked.

Really nice hotel. Although the breakfast was a little pricy, it was really good quality and we highly enjoyed it. We stopped in at the bar one night for a glass of wine and the wine selections were quite good as well. Definitely recommend this hotel if you are looking for a luxurious vacation.

Spent a week in Jan 14 and was truly impressed by the hotel and staff so I chose this hotel again when I needed to be in London for another 5 days in Feb. Again, the staff was exceptional in all areas (reception, porters, bar, housekeeping). The hotel size is more intimate, which I believe allows for better service. I opted for a larger room both stays and in both cases it was very comfortable. This time my room had a mini espresso machine which was a nice surprise. I have stayed at three different Park Lane hotels previously and found the location of the Sofitel St. James to be much better. Steps from several theaters, Trafalgar Square, National Gallery, countless restaurants and shopping. It will be my first choice again when returning to London.

I needed a last minute tickets to a hot event and the concierge of the hotel went out their way to get them for me! What a great job!

Great hotel right in the middle of St. James. The staff was most helpful and the bar is superb.

Beautiful hotel, convenient location, eye popping prices.

6 Waterloo Place London England

Hotel highlights

  • Steps from Regent Street and Theatreland
  • Free WiFi in rooms and public areas
  • Onsite dining
  • Spa

Located in London City Centre, Sofitel London St James is next to popular attractions like Regent Street and Theatreland. This 183-room, 5-star hotel welcomes guests with conveniences like a full-service spa, a 24-hour gym, and free in-room WiFi.


Dining

This hotel serves as home to a lobby lounge, along with a restaurant that specializes in French cuisine. Savor a meal from the privacy of your room with 24-hour room service, or get a pick-me-up at the coffee shop/café. Start weekdays with English breakfast, available for a fee from 6:30 AM to 10:30 AM.


Rooms

All of Sofitel London St James's 183 soundproofed rooms provide iPod docks, minibars, and free newspapers. 55-inch TVs come with cable channels, and guests can stay connected with free WiFi. Beds are dressed in Egyptian cotton sheets and pillow menus, and bathrooms offer hair dryers and designer toiletries. Laptop-compatible safes, phones, and ironing boards are also standard.


Property features

Guests staying at Sofitel London St James enjoy access to a full-service spa, a 24-hour gym, and a steam room. Valet parking is available for GBP 60 per day, and there's also an airport shuttle for a fee. Multilingual staff at the front desk are standing by 24/7 to help with securing valuables, concierge services, and dry cleaning/laundry. Other amenities at this luxury hotel include free WiFi in public areas, conference space, and a 24-hour business center.

Room options

Junior Suite, 1 King Bed, View

1 King Bed | Sleeps 3

Suite, 1 King Bed, View (St James Suite)

1 King Bed | Sleeps 3

Suite, 1 King Bed, View (Prestige)

1 King Bed | Sleeps 3

Luxury Room, 1 King Bed

1 King Bed | Sleeps 3

Guest reviews for Sofitel London St James

Everyone (3) Business (2) Couples (1) Family (2)
5
Everyone

Beautiful hotel. Delightful, friendly and professional staff. When we arrived, they immediately provided us with refreshments and invited us to wait in the bar while our room was prepared. They were gracious from the first minute. We were warmly greeted every time we arrived and left the hotel. The staff answered all of my questions and provided me with excellent service at every interaction. The location of the hotel is the best I have ever stayed at in London. It is walking distance to the most fun part of the city and the best shopping. The hotel was so quiet at night. I had the best sleep ever in a hotel. I couldn't be happier and I wouldn't think of staying anywhere else in London.

By , from Los Angeles on Aug 14, 2018

Review comment responded on Aug 16, 2018

Dear Mary, I thank you for your beautiful feedback. I am really glad to read that we have met your expectations regarding high standards of services. We look forward to your next visits in our central yet quiet hotel. A bientot. Nicolas Pesty General Manager Sofitel London St James

4

good location, close to shopping

Everyone

The location of the hotel is excellent. However, the heating at the room and water temperature in the bathroom is not high enough.

By , from Hong Kong on Dec 19, 2017

Review comment responded on Dec 21, 2017

Dear Emily, I thank you for your high grades. I am sorry for the temperature not suiting you. As I have mentioned it to you, You have full control of your bedroom temperature thanks to 2 switches. For hot water in your shower, a trigger has to be pulled out to enable you to get hotter water. Thank you for sharing your experience and we look forward to your next visits. A bientot. Nicolas Pesty General Manager Sofitel London St James

5

excellent staff. could not be more helpful.

Everyone

Room was immaculate. Beds were incredibly comfortable; linens very soft. Spa arranged for extra person for massage when others were already booked.

By , from Newport Beach, CA on Jun 8, 2016

Review comment responded on Jun 15, 2016

Dear Wayne, I thank you for complimenting our high standards of service. As a matter of fact we love to look after our guests. We look forward to your next visits. A bientot. Nicolas Pesty General Manager Sofitel London St James

5

nice hotel, good location

Couples

Really nice hotel. Although the breakfast was a little pricy, it was really good quality and we highly enjoyed it. We stopped in at the bar one night for a glass of wine and the wine selections were quite good as well. Definitely recommend this hotel if you are looking for a luxurious vacation.

By on Jun 16, 2015

5

second stay, exceeded expectations both times.

Family

Spent a week in Jan 14 and was truly impressed by the hotel and staff so I chose this hotel again when I needed to be in London for another 5 days in Feb. Again, the staff was exceptional in all areas (reception, porters, bar, housekeeping). The hotel size is more intimate, which I believe allows for better service. I opted for a larger room both stays and in both cases it was very comfortable. This time my room had a mini espresso machine which was a nice surprise. I have stayed at three different Park Lane hotels previously and found the location of the Sofitel St. James to be much better. Steps from several theaters, Trafalgar Square, National Gallery, countless restaurants and shopping. It will be my first choice again when returning to London.

By on Feb 19, 2014

5

excellent services

Family

I needed a last minute tickets to a hot event and the concierge of the hotel went out their way to get them for me! What a great job!

By on Sep 4, 2013

5

sofitel london

Business

Great hotel right in the middle of St. James. The staff was most helpful and the bar is superb.

By on Jul 6, 2013

3

nice, great location, expensive

Business

Beautiful hotel, convenient location, eye popping prices.

By on Jun 23, 2013

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