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Sofitel London St James

5.0 out of 5.0

Recent guest reviews

Room was immaculate. Beds were incredibly comfortable; linens very soft. Spa arranged for extra person for massage when others were already booked.

Really nice hotel. Although the breakfast was a little pricy, it was really good quality and we highly enjoyed it. We stopped in at the bar one night for a glass of wine and the wine selections were quite good as well. Definitely recommend this hotel if you are looking for a luxurious vacation.

Spent a week in Jan 14 and was truly impressed by the hotel and staff so I chose this hotel again when I needed to be in London for another 5 days in Feb. Again, the staff was exceptional in all areas (reception, porters, bar, housekeeping). The hotel size is more intimate, which I believe allows for better service. I opted for a larger room both stays and in both cases it was very comfortable. This time my room had a mini espresso machine which was a nice surprise. I have stayed at three different Park Lane hotels previously and found the location of the Sofitel St. James to be much better. Steps from several theaters, Trafalgar Square, National Gallery, countless restaurants and shopping. It will be my first choice again when returning to London.

I needed a last minute tickets to a hot event and the concierge of the hotel went out their way to get them for me! What a great job!

Great hotel right in the middle of St. James. The staff was most helpful and the bar is superb.

Beautiful hotel, convenient location, eye popping prices.

stayed at Sofitel St. James for two nights in July 2012. location could not have been better. Picadilly lane (Subway or Tube) station was only 3 min. walk, and the park was only 5 min. walk or less. if this is your first time in london, this is the hotel you want to stay at!

This hotel was in the perfect location. It was by the hustle and bustle of Piccadilly, Leicester Square, and Trafalgar Square. It was within walking distance to many sights like the National Gallery, Westminster Abbey, and Buckingham Palace. There were a couple of tube stations within walking distance so it was easy to get everywhere. The staff was also very helpful and friendly. They would take your luggage right away, showed how everything worked in the room, and made sure we had a taxi when we were leaving. I would definitely stay here again!

Beautiful hotel great help with a fab bar. Did have a few problems not getting the right room but they made up for it. Great location and a great spa.!!

I've stayed at the St. James before and it is a good hotel. The new spa is great. We had a massage there and we both loved it but the computerized locker wouldn't let me back in and they had to get security to open it. Not a big deal though. The "delux" room is TINY. We ordered room service and there was no place to fit the room service cart. I thought I remembered the rooms as being bigger. So at any rate I upgraded us to a junior suite (it's really just a bigger room) but it smelled of cigarette smoke. I know that's not the hotels fault but I was annoyed. When you get the suite they include the honor bar at no charge but watch the final bill because all the honor bar items were on the bill but taken off when pointed out. On the plus side the hotel is perfectly located and the staff tries hard.

This hotel has perfect location, a friendly and helpful staff, and a wonderful ambiance that is unmatched in the many travels we have ventured on prior to this. I would highly recommend this hotel to anybody.

This is a lovely, quiet hotel. It is chic in an understated way. The staff is always lovely.

6 Waterloo Place London England

Hotel highlights

  • Walking distance to Her Majesty's Theatre and Piccadilly Circus
  • Free WiFi in rooms and public areas
  • Onsite dining
  • Spa

Located in City of Westminster, Sofitel London St James is adjacent to Her Majesty's Theatre and within a 5-minute walk of other popular sights like Piccadilly Circus. This 183-room, 5-star hotel welcomes guests with a restaurant, a full-service spa, and a 24-hour fitness center. National Gallery and Trafalgar Square are also a short walk from this London hotel.


Dining

This hotel serves as home to a cocktail bar, along with a brasserie that specializes in French cuisine. Savor a meal from the comfort of your room with 24-hour room service, or get a quick energy boost at the coffee shop/café. Start each morning with continental breakfast, available for a fee from 7 AM to 11 AM.


Rooms

The 183 rooms are air-conditioned and have an array of amenities, including iPod docks, minibars, and free newspapers. Guests can expect free WiFi and cable TV. Beds are dressed in Egyptian cotton sheets and pillow menus, and bathrooms offer hair dryers and designer toiletries. Other standard amenities include free bottled water, laptop-compatible safes, and phones.


Property features

Guests staying at Sofitel London St James enjoy access to a full-service spa, a 24-hour fitness center, and a steam room. Valet parking is available for GBP 50 per day, and there's also limo/town car service. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this luxury hotel include free WiFi in public areas, 12 meeting rooms, and a business center.

Room options

JUNIOR SUITE, 1 European King or 2 Single Beds, Lounge Area, Waterloo Place or Pall Mall Views

King 1 | Sleeps 3

Luxury Room, 1 King Bed (European king size)

King 1 | Sleeps 3

Luxury Room, 2 Twin Beds

Twin 2 | Sleeps 3

Classic Room, 1 Queen Bed

Queen 1 | Sleeps 2

Guest reviews for Sofitel London St James

Everyone (1) Couples (4) Business (3) Family (4)
5

excellent staff. could not be more helpful.

Everyone

Room was immaculate. Beds were incredibly comfortable; linens very soft. Spa arranged for extra person for massage when others were already booked.

By , from Newport Beach, CA on Jun 8, 2016

Review comment responded on Jun 15, 2016

Dear Wayne, I thank you for complimenting our high standards of service. As a matter of fact we love to look after our guests. We look forward to your next visits. A bientot. Nicolas Pesty General Manager Sofitel London St James

5

nice hotel, good location

Couples

Really nice hotel. Although the breakfast was a little pricy, it was really good quality and we highly enjoyed it. We stopped in at the bar one night for a glass of wine and the wine selections were quite good as well. Definitely recommend this hotel if you are looking for a luxurious vacation.

By on Jun 16, 2015

5

second stay, exceeded expectations both times.

Families

Spent a week in Jan 14 and was truly impressed by the hotel and staff so I chose this hotel again when I needed to be in London for another 5 days in Feb. Again, the staff was exceptional in all areas (reception, porters, bar, housekeeping). The hotel size is more intimate, which I believe allows for better service. I opted for a larger room both stays and in both cases it was very comfortable. This time my room had a mini espresso machine which was a nice surprise. I have stayed at three different Park Lane hotels previously and found the location of the Sofitel St. James to be much better. Steps from several theaters, Trafalgar Square, National Gallery, countless restaurants and shopping. It will be my first choice again when returning to London.

By on Feb 19, 2014

5

excellent services

Families

I needed a last minute tickets to a hot event and the concierge of the hotel went out their way to get them for me! What a great job!

By on Sep 4, 2013

5

sofitel london

BusinessTravelers

Great hotel right in the middle of St. James. The staff was most helpful and the bar is superb.

By on Jul 6, 2013

3

nice, great location, expensive

BusinessTravelers

Beautiful hotel, convenient location, eye popping prices.

By on Jun 23, 2013

5

great location!!

Families

stayed at Sofitel St. James for two nights in July 2012. location could not have been better. Picadilly lane (Subway or Tube) station was only 3 min. walk, and the park was only 5 min. walk or less. if this is your first time in london, this is the hotel you want to stay at!

By on Jul 16, 2012

5

very luxurious hotel

Couples

This hotel was in the perfect location. It was by the hustle and bustle of Piccadilly, Leicester Square, and Trafalgar Square. It was within walking distance to many sights like the National Gallery, Westminster Abbey, and Buckingham Palace. There were a couple of tube stations within walking distance so it was easy to get everywhere. The staff was also very helpful and friendly. They would take your luggage right away, showed how everything worked in the room, and made sure we had a taxi when we were leaving. I would definitely stay here again!

By on Feb 26, 2011

4

beautiful hotel

Families

Beautiful hotel great help with a fab bar. Did have a few problems not getting the right room but they made up for it. Great location and a great spa.!!

By on Jan 3, 2011

4

plusses and minuses

Couples

I've stayed at the St. James before and it is a good hotel. The new spa is great. We had a massage there and we both loved it but the computerized locker wouldn't let me back in and they had to get security to open it. Not a big deal though. The "delux" room is TINY. We ordered room service and there was no place to fit the room service cart. I thought I remembered the rooms as being bigger. So at any rate I upgraded us to a junior suite (it's really just a bigger room) but it smelled of cigarette smoke. I know that's not the hotels fault but I was annoyed. When you get the suite they include the honor bar at no charge but watch the final bill because all the honor bar items were on the bill but taken off when pointed out. On the plus side the hotel is perfectly located and the staff tries hard.

By on May 14, 2010