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Putera Puteri Residence

2.0 star property
Hotel connected to a rail/subway station in London

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Photo gallery for Putera Puteri Residence

Twin Room | Free WiFi
Double Room | Bathroom | Shower, hair dryer, towels, soap
Reception
Exterior
Living area

Reviews

7.6 out of 10
Good

Popular amenities

  • Free WiFi
  • Air conditioning
  • Parking available
  • Laundry

Explore the area

View in a map
190 Sussex Gardens, London, England, W2 1TU
  • Place, Hyde Park
    ‪3 min walk‬
  • Place, Kensington Gardens
    ‪3 min walk‬
  • Place, Marble Arch
    ‪15 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪38 min drive‬

Room options

View all photos for Junior Suite

Junior Suite | Free WiFi

Junior Suite

  • 221 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Single Room

Single Room | Free WiFi

Single Room

8.4 out of 10
Very good
(5 reviews)
  • 102 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Twin Room

Twin Room | Free WiFi

Twin Room

9.0 out of 10
Wonderful
(2 reviews)
  • 156 sq ft
  • Sleeps 2
  • 2 Twin Beds OR 1 Twin Bed and 1 Twin Sofa Bed

View all photos for Double Room

Double Room | Free WiFi

Double Room

  • 113 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for King Room

King Room | Free WiFi

King Room

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Single Room

Deluxe Single Room | Free WiFi

Deluxe Single Room

8.8 out of 10
Excellent
(3 reviews)
  • 113 sq ft
  • Sleeps 1
  • 1 Queen Bed

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Exterior

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About the neighborhood

London

Located in London City Centre, Putera Puteri Residence is within a 5-minute walk of Kensington Gardens and within 15 minutes of other popular attractions like Hyde Park. This 21-room hotel welcomes guests with conveniences like free in-room WiFi and laundry facilities. It's connected to a rail/subway station in central London and also close to Marble Arch and Kensington High Street.

What's nearby

  • Hyde Park - 3 min walk - 0.2 miles
  • Kensington Gardens - 3 min walk - 0.2 miles
  • Paddington Central - 8 min walk - 0.5 miles
  • Queensway - 12 min walk - 0.7 miles
  • Marble Arch - 15 min walk - 0.8 miles

Getting around

  • London Paddington Station - 3 min walk
  • Paddington Underground Station - 3 min walk
  • London City Airport (LCY) - 66 min drive

Restaurants

  • ‪Steam Bar - ‬2 min walk
  • ‪Angus Steakhouse Paddington - ‬3 min walk
  • ‪The Pride of Paddington - ‬2 min walk
  • ‪Bizzarro - ‬2 min walk
  • ‪Sawyers Arms - ‬2 min walk

About this property

Putera Puteri Residence

Hotel connected to a rail/subway station in London
At Putera Puteri Residence, guests have access to free WiFi in public areas and laundry facilities. Self parking is available for GBP 35 per day. Front-desk staff can help with luggage storage, and provide local restaurant recommendations.
Guests can expect to find free WiFi. Hair dryers are also included. Housekeeping is available on request.

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8.2 out of 10, Very Good, 87 reviews
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Feb 1 - Feb 2
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured self parking on site (GBP 35 per day)
  • Limited onsite self parking

Family friendly

  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)

Accessibility

  • No elevator

Room amenities

Bathroom

  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

More

  • Air conditioning
  • Heating

Policies

Check-in

Check-in time starts at 2:00 PM

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 9:00 AM - 4:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 4:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours), lockbox

Pets

  • This property doesn't allow pets

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Secured self parking fee: GBP 35 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
  • Check-in: 2:00 PM
  • Check-out: 11:00 AM
The front desk is available during limited hours. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.

Additional information about polices, regulations, and more:

  • There are no elevators.

Frequently asked questions

Are free cancellation options available at Putera Puteri Residence?

Putera Puteri Residence provides free cancellation on certain room rates. If you'd like to learn more, look at the cancellation policy on Orbitz.

What is there to do close to Putera Puteri Residence?

This hotel is situated in London City Centre within a 10-minute walk of Hyde Park and Kensington Gardens. You'll also find Marble Arch and Kensington High Street less than a mile away.

Will I be able to park at Putera Puteri Residence?

Yes, secured parking is offered for GBP 35 per day.

Does Putera Puteri Residence have a casino?

No, Putera Puteri Residence doesn't have a casino.

Will I find an indoor pool at Putera Puteri Residence?

No, there is no indoor pool at this hotel.

Are there hot tubs at Putera Puteri Residence?

No, there isn't a spa tub at this hotel.

Does Putera Puteri Residence have a restaurant that serves breakfast?

No, Putera Puteri Residence doesn't have a restaurant that serves breakfast.

Will Putera Puteri Residence allow pets to stay for free?

No, pets aren't allowed at Putera Puteri Residence.

Does Putera Puteri Residence have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

How close is the airport from Putera Puteri Residence?

The closest major airport to Putera Puteri Residence is London City Airport (LCY), which is 12.8 mi away (66 minutes by car). Another top airport is Heathrow Airport (LHR), which is located 17.9 mi away (49-minute drive).

Can I book a room with a balcony at Putera Puteri Residence?

No, there aren't any guestrooms with balconies at Putera Puteri Residence.

Putera Puteri Residence Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 39 out of 122 reviews
Rating 8 - Good. 35 out of 122 reviews
Rating 6 - Okay. 30 out of 122 reviews
Rating 4 - Poor. 13 out of 122 reviews
Rating 2 - Terrible. 5 out of 122 reviews

7.8/10

Cleanliness

7.4/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

Reviews

6/10 Okay

Yiorgos

Stayed 2 nights in Oct 2025

10/10 Excellent

Kevin

Great location
Stayed 5 nights in Oct 2025

6/10 Okay

Kamal

Business traveler
Disliked: Staff & service
Very basic room with small chair and unusable table (read shelf) fixed on the wall. Wifi in the room was terrible, kept disconnecting every minute. Nearly zero soundproofing thru the walls and the floor. Generally clean, but left a lot to desire at that price.
Stayed 2 nights in Oct 2025

8/10 Good

Rachael

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2025

6/10 Okay

Jonathan

Disliked: Staff & service, property conditions & facilities
Very mean bathroom; noisy communal space
Stayed 1 night in Oct 2025

10/10 Excellent

Ryan, Brighton

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was ready with the information provide in advance. We arrived during the hours that reception was open and the member of staff explained everything in detail about how to get in and out of the building. The room and bathroom was exactly as described and the staff were amazing. Would definitely stay here again
Stayed 1 night in Oct 2025

10/10 Excellent

Edwin

Stayed 2 nights in Oct 2025

8/10 Good

Alastair

Business traveler
Liked: Cleanliness
Rooms totally fine, certainly on the small side - but to be expected. One thing to be aware of is that the hotel is very noisy - for some reason all the doors slam very loudly which disturbed both my nights there, so bring ear plugs!!
Stayed 2 nights in Oct 2025

10/10 Excellent

clara

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean
Stayed 1 night in Sep 2025

10/10 Excellent

andrew

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

8/10 Good

Simon-Pierre

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small well maintained property. Clean room with enough space for 1 guest (or a couple). Very professional and responsive staff. Property located in a vibrant and very lively neighborhood, with a lot of restaurants and shops, at walking distance from Paddington train station and subway. Value for money. I recommend Putera Puteri Residence for short stays in London.
Stayed 2 nights in Sep 2025

6/10 Okay

Sandra

Business traveler
+ Convenient location + Room had every basics covered (towel/bed linen/soap/hairdryer/kettle/hangers/black out curtains) + Decent bathroom with hot water - No cleaning during the stay - Noisy: Every door just bangs shut and that went on all night + noisy due to traffic (room at back at main street) - When I left the hotel at 6.30am, the front door was open/ajar - Reception opening hours 9am-4pm, which felt inadequate from a security perspective as well as not getting answers when needed (I sent a message via text and 4 days later am still waiting for a response)
Stayed 2 nights in Sep 2025

10/10 Excellent

Saradha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Giselle

Stayed 1 night in Sep 2025

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Easy checking Great location and extremely clean
Stayed 1 night in Sep 2025

6/10 Okay

Chris

Business traveler
Liked: Cleanliness
Disliked: Staff & service

Self check in will never be seamless but price low

There's a reason this hotel is cheap, so I accept a lower price but the self-check in works so so rarely. As such, the self-check in instructions are very clear but the door jammed and appears not to work. The phone number on the booking details has too many digits so doesn't connect anywhere, leaving just the option of messaging the hotel via the app I booked through. Then five minutes later someone "randomly walking by" who clearly is an employee, says "there's a knack to opening the door" which is something that should open - a door. Once in, basic as expected and perfectly comfortable room, very functional as most hotels at this price point. Just get the basics right of opening a door.
Stayed 1 night in Sep 2025

8/10 Good

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice little find

Comfortable, clean and well equipped room. Roads around are a little noisy, but can't escape the location. Took a while to find the message with the code and instructions to get into the hotel, so find this before you arrive.
Stayed 2 nights in Sep 2025

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A revelation...

I don't normally add reviews, but this hotel deserves it. For £54, I got a central London single room for the night, in a refurbished hotel, in a clean and comfortable room. I almost didn't book it because I thought there must be a catch, given the price, but I'm so pleased I did. To be aware of - the reception is normally unstaffed. You have to retrieve your room card from a lockbox outside the front door of the hotel (code sent a couple of days in advance). But it all worked very smoothly. Believe me, I will try and stay here again!
Stayed 1 night in Sep 2025

10/10 Excellent

Calvin

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Clean, comfortable rooms, excellent air conditioning, fast internet, convenient location. Works perfectly for my needs. No breakfast on offer, no lift in building and reception only available 9-4 (check in via key safe outside these hours) are things to note if they’re important.
Stayed 2 nights in Aug 2025

8/10 Good

Adam

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Duncan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, perfect for one night. So easy to find from Paddington Train Station.
Stayed 1 night in Aug 2025

10/10 Excellent

Elena

Stayed 1 night in Aug 2025

6/10 Okay

David

Stayed 1 night in Aug 2025

10/10 Excellent

andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

Stefano

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2025