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Cheval Phoenix House at Sloane Square

5.0 star property
Luxury aparthotel with a fitness center and a 24-hour front desk

Choose dates to view prices

Photo gallery for Cheval Phoenix House at Sloane Square

Interior entrance
Deluxe One Bedroom Apartment with Sofa Bed | Private kitchen | Full-size fridge, microwave, oven, stovetop
Deluxe One Bedroom Apartment | Living area | Flat-screen TV, DVD player, iPod dock
Deluxe One Bedroom Apartment | Private kitchen | Full-size fridge, microwave, oven, stovetop
Deluxe Loft Open Plan One Bedroom with Sofa Bed | 1 bedroom, Egyptian cotton sheets, hypo-allergenic bedding, in-room safe

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Washer
  • Dryer
  • Kitchen
  • Gym
  • Pet friendly
  • Housekeeping

Explore the area

View in a map
1 Wilbraham Place, London, England, SW1X 9AE
  • Place, Sloane Square
    ‪3 min walk‬
  • Place, Hyde Park
    ‪12 min walk‬
  • Place, Buckingham Palace
    ‪6 min drive‬
  • Airport, London (LHR-Heathrow)
    ‪39 min drive‬

Room options

View all photos for Luxury Open Plan One Bedroom Apartment

Luxury Open Plan One Bedroom Apartment | 1 bedroom, Egyptian cotton sheets, hypo-allergenic bedding, in-room safe

Luxury Open Plan One Bedroom Apartment

  • 355 sq ft
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Luxury One Bedroom Apartment

1 bedroom, Egyptian cotton sheets, hypo-allergenic bedding, in-room safe

Luxury One Bedroom Apartment

  • 463 sq ft
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Luxury Loft Open Plan One Bedroom

Luxury Loft Open Plan One Bedroom | 1 bedroom, Egyptian cotton sheets, hypo-allergenic bedding, in-room safe

Luxury Loft Open Plan One Bedroom

  • 534 sq ft
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Loft Open Plan One Bedroom with Sofa Bed

Deluxe Loft Open Plan One Bedroom with Sofa Bed | 1 bedroom, Egyptian cotton sheets, hypo-allergenic bedding, in-room safe

Deluxe Loft Open Plan One Bedroom with Sofa Bed

  • 605 sq ft
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Luxury One Bedroom Apartment with Sofa Bed

1 bedroom, Egyptian cotton sheets, hypo-allergenic bedding, in-room safe

Luxury One Bedroom Apartment with Sofa Bed

  • 498 sq ft
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed

View all photos for Deluxe One Bedroom Apartment

Deluxe One Bedroom Apartment | 1 bedroom, Egyptian cotton sheets, hypo-allergenic bedding, in-room safe

Deluxe One Bedroom Apartment

  • 498 sq ft
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe One Bedroom Apartment with Sofa Bed

Deluxe One Bedroom Apartment with Sofa Bed | 1 bedroom, Egyptian cotton sheets, hypo-allergenic bedding, in-room safe

Deluxe One Bedroom Apartment with Sofa Bed

  • 605 sq ft
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed

View all photos for Deluxe Two Bedroom Apartment

Deluxe Two Bedroom Apartment | Living area | Flat-screen TV, DVD player, iPod dock

Deluxe Two Bedroom Apartment

  • 783 sq ft
  • 2 bedrooms
  • City view
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

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About the neighborhood

London

Located in London City Centre, Cheval Phoenix House at Sloane Square is adjacent to Sloane Square and within a 15-minute walk of popular sights like Hyde Park. Each of the 34 rooms at this 5-star aparthotel includes a kitchen, an iPod dock, and a sitting area.
View more Aparthotels in LondonOpens in a new window

What's nearby

  • Sloane Square - 3 min walk - 0.2 miles
  • Hyde Park - 12 min walk - 0.7 miles
  • Natural History Museum - 18 min walk - 1.0 mile
  • Buckingham Palace - 6 min drive - 1.1 miles
  • Piccadilly Circus - 10 min drive - 1.9 miles

Getting around

  • Sloane Square Underground Station - 4 min walk
  • London (ZEP-Victoria Train Station) - 18 min walk
  • London City Airport (LCY) - 53 min drive

Restaurants

  • ‪Colbert - ‬3 min walk
  • ‪Granger & Co. - ‬2 min walk
  • ‪Côte Sloane Square - ‬2 min walk
  • ‪The Top Floor Restaurant - ‬3 min walk
  • ‪The Roasting Party - ‬3 min walk

About this property

Cheval Phoenix House at Sloane Square

Luxury aparthotel with a fitness center and a 24-hour front desk
Guests of Cheval Phoenix House at Sloane Square enjoy features like a gym, free WiFi in public areas, and laundry facilities. The 24-hour front desk has staff standing by to help with concierge services and dry cleaning/laundry.
Each apartment is air-conditioned and features a kitchen and space to spread out with a separate bedroom and a sitting area. A flat-screen TV comes with satellite channels and a DVD player, and guests can stay connected with free WiFi and wired Internet. Beds sport Egyptian cotton sheets and the bathroom offers a rainfall showerhead, a hair dryer, and designer toiletries. Other standard amenities include a washer/dryer, an iPod dock, and an espresso maker.
Recreational amenities at the aparthotel include a fitness center.

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Property amenities

Internet

  • Available in the apartment: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Family friendly

  • Free crib
  • High chair

Kitchen

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Espresso maker
  • Freezer
  • Full-sized refrigerator/freezer
  • Microwave
  • Oven
  • Paper towels
  • Stovetop
  • Toaster

Dining

  • Dining table

Bedrooms

  • Bedroom
  • Egyptian cotton sheets
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Living spaces

  • Dining table
  • Separate sitting area

Entertainment

  • DVD player
  • Flat-screen TV with satellite channels
  • iPod dock

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities
  • Washer/dryer

Work spaces

  • Laptop workspace

Comfort

  • Air conditioning
  • Heating

Pets

  • Pet friendly
  • Up to 55 lbs per pet
  • Fee: GBP 50 per accommodation per night (maximum GBP 250 per stay)
  • Service animals exempt from fees
  • Deposit: GBP 100 per night

Suitability/Accessibility

  • No elevator
  • Smoking not allowed

Services and conveniences

  • 24-hour front desk
  • Concierge services
  • Free bottled water
  • Housekeeping (daily)
  • Iron/ironing board
  • Mobile key entry
  • Safe
  • Tour and ticket assistance

Location highlights

  • Near a metro station

Things to do

  • Gym

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 1 building
  • 34 units
  • 6 floors
  • Access via exterior corridors
  • Cleaning products are eco-friendly
  • Connecting units available
  • Renovated - July 2024

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • This property welcomes pets for GBP 50 per accommodation, per night (maximum GBP 250 per stay), plus a deposit of GBP 100 per night
  • Pet weight must not exceed 55 lbs per pet
  • Service animals exempt from fees

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet deposit: GBP 100 per night
  • Pet fee: GBP 50 per accommodation, per night (maximum GBP 250 per stay)
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property is professionally cleaned
  • Check-in: 3 PM—-midnight
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • The property is professionally cleaned.
  • Guests can access their rooms with a mobile device.

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • There are no elevators.

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Cheval Phoenix
Cheval Phoenix House
Cheval Phoenix House Apartment
Cheval Phoenix House Apartment London
Cheval Phoenix House London
Cheval Phoenix House London, England
Phoenix House Hotel London
Cheval Phoenix House
Cheval Phoenix House at Sloane Square London
Cheval Phoenix House at Sloane Square Aparthotel
Cheval Phoenix House at Sloane Square Aparthotel London

Frequently asked questions

Is a free cancellation option available at Cheval Phoenix House at Sloane Square?

Cheval Phoenix House at Sloane Square offers free cancellation on some room rates. For additional details, take a look at the cancellation policy on our site.

How much does it cost to stay at Cheval Phoenix House at Sloane Square?

As of Nov 12, 2025, prices found for a 1-night stay for 2 adults at Cheval Phoenix House at Sloane Square on Nov 16, 2025 start from $517.35, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do close to Cheval Phoenix House at Sloane Square?

This aparthotel is situated in London City Centre within a short 14-minute walk of Hyde Park and also 2 minutes on foot from Sloane Square. You'll also find Buckingham Palace and Big Ben within a short drive.

Is parking available on site at this aparthotel?

No, there isn't parking available at the aparthotel.

Does Cheval Phoenix House at Sloane Square feature a casino?

No, Cheval Phoenix House at Sloane Square doesn't have a casino.

Will I find an indoor pool at Cheval Phoenix House at Sloane Square?

No, there is no indoor pool at this aparthotel.

Is Cheval Phoenix House at Sloane Square a good place to stay for couples?

Amenities that appeal to couples at this aparthotel include a kitchen, Egyptian cotton sheets, and a rainfall showerhead.

Does Cheval Phoenix House at Sloane Square have a hot tub?

No, this aparthotel doesn't have a spa tub.

Does Cheval Phoenix House at Sloane Square have a restaurant that serves breakfast?

No, Cheval Phoenix House at Sloane Square doesn't have a restaurant that serves breakfast.

Will Cheval Phoenix House at Sloane Square allow pets to stay for free?

Although they can't stay for free, pets are welcome at Cheval Phoenix House at Sloane Square for a fee of GBP 50 per accommodation, per night. A deposit of GBP 100 per night is collected.

Does this aparthotel have connecting rooms?

Yes, this aparthotel features connecting guestrooms to accommodate your group or family vacation.

How far is the airport from Cheval Phoenix House at Sloane Square?

The closest major airport to Cheval Phoenix House at Sloane Square is London City Airport (LCY), which is 11.6 mi away (53 minutes by car). Another top airport is Heathrow Airport (LHR), which is located 15.5 mi away (41-minute drive).

Can I book a room with a balcony at Cheval Phoenix House at Sloane Square?

No, you won't find apartments with balconies at Cheval Phoenix House at Sloane Square.

Cheval Phoenix House at Sloane Square Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 63 out of 86 reviews
Rating 8 - Good. 16 out of 86 reviews
Rating 6 - Okay. 2 out of 86 reviews
Rating 4 - Poor. 3 out of 86 reviews
Rating 2 - Terrible. 2 out of 86 reviews

9.6/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Christina

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Apr 2025

10/10 Excellent

Becca

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

MARIA

Liked: Cleanliness, room comfort

A very comfortable stay

We spent three very happy weeks here. Everything is brand new, stylish and very clean. Staff are wonderful and the location cannot be beaten. The only downsides were that our apartment did not have an outlook (just modern buildings across the quiet road) and it’s very expensive, but we would stay again if we found a good rate.
Stayed 18 nights in Jan 2025

8/10 Good

Themis

Business traveler
Liked: Cleanliness, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Diane

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Oct 2024

10/10 Excellent

Emma

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
A great property and a credit to the Cheval brand.
Stayed 3 nights in Sep 2024

10/10 Excellent

Jade Sau Yung

Stayed 4 nights in Feb 2023

8/10 Good

PAULA, Seattle

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Oct 2022

10/10 Excellent

Kweku

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
this was a place I used to stay whenever I came to London; haven’t been back in over two years; wasn’t sure what to expect; Service is still excellent and the property still being maintained very well.
Stayed 1 night in Sep 2022

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in Aug 2022

8/10 Good

Verified traveler

Liked: Cleanliness
Stayed 4 nights in Jun 2022

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, room comfort

Excellent value

Very good overall for location and excellent value
Stayed 2 nights in Feb 2022

8/10 Good

Verified traveler

Liked: Cleanliness
Disliked: Room comfort

Nice apartment, uncomfortable sleep

Amazing location in a fancy part of London, surrounded by high end designer shops on Sloane St. The apartment was very large and spacious with your own kitchen, living space, bathroom, additional toilet room. The downside was an uncomfortable sleep due to the bed. After booking the room with a ‘large double bed’ I did not expect to be sleeping on two twin beds pushed together. This made for an very disturbed sleep as there were two single mattresses pushed together creating an unconventional divide through the middle of the bed. I woke up with neck and back pain.
Stayed 1 night in Dec 2021

10/10 Excellent

Sonya

Traveled with group
Liked: Cleanliness, room comfort
Stayed 2 nights in Oct 2021

10/10 Excellent

John

Liked: Cleanliness, room comfort

Superb accommodation in Knightsbridge

Superb accommodation in Knightsbridge. Close to all amenities, restaurants, tube stations etc. Everything on hand. Accommodation was perfect in every way.
Stayed 2 nights in Sep 2021

8/10 Good

Verified traveler

Liked: Cleanliness, room comfort
Stayed 1 night in Nov 2020

10/10 Excellent

Carsten

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

good

Good
Stayed 1 night in Jan 2020

4/10 Poor

Allison

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort

Perfectly adequate but overpriced for what you get

The Cheval was ok but, honestly, I thought a little overpriced for what you get. On one of the days, I put the sign out to get my room cleaned and it didn’t happen. That’s ok and all but when you’re paying over 300 pounds per night, that’s not cool. It would have been nice for them to give some sort of discount for that but the staff at the desk couldn’t. Afterwards, the manager offered to give me a discount on my next reservation but I’m not planning on staying there again.
Stayed 3 nights in Dec 2019

2/10 Terrible

Verified traveler

Business traveler
Disliked: Staff & service, property conditions & facilities

Unimpressed!!

Beware of the billing, they charge your card upfront for the whole stay, not a block, actually charge before they let you see the room. They also actually charge the deposit. On check out they don’t take any extras off your deposit, you pay again and they pay your deposit back sometime in the future. No welcome basket, housekeeping ignored do not disturb sign three days in a row. I patiently reminded them the DND is there for a reason but she continued. Would forget things such as leaving cleaning products behind or leaving the bathroom without t.paper. bathtub shower combo a death trip In the one bedroom apartments. Carpets shabby. Overall unimpressed but location excellent and linens top quality.
Stayed 1 night in Nov 2019

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Loved this place and the area

We switched to this hotel after our cheaper first pick was a rathole. This experience at Cheval was first class in every way.
Stayed 3 nights in Mar 2019

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2019

10/10 Excellent

Mariam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2018

10/10 Excellent

kaia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely well-appointed apartment

Comfortable apartment with lovely amenities. Having kitchen with small washer/drier was handy! Friendly helpful service, quiet location. Walking distance to high end shopping, tube/bus access and many restaurant choices. Enjoyed delicious Indian dinner next door at Kahani 2 nights.
Stayed 3 nights in Oct 2018