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Ruby Lucy Hotel London by IHG

4.0 star property

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Photo gallery for Ruby Lucy Hotel London by IHG

Restaurant
Exterior
Room, Balcony (Wow) | Premium bedding, in-room safe, individually decorated
Room (Lovely) | Premium bedding, in-room safe, individually decorated
Interior

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free WiFi
  • Air conditioning
  • Bar
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
100 Lower Marsh, London, England, SE1 7AB
  • Place, Westminster Bridge
    ‪9 min walk‬
  • Place, London Eye
    ‪9 min walk‬
  • Place, Big Ben
    ‪13 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪80 min drive‬

Room options

View all photos for Room (Cosy)

Room (Cosy) | Premium bedding, in-room safe, individually decorated

Room (Cosy)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room (Lovely)

Room (Lovely) | Premium bedding, in-room safe, individually decorated

Room (Lovely)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room (Nest)

Room (Nest) | Premium bedding, in-room safe, individually decorated

Room (Nest)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Room (Rubys Choice)

Premium bedding, in-room safe, individually decorated

Room (Rubys Choice)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room (Rubys Choice Upgraded)

Premium bedding, in-room safe, individually decorated

Room (Rubys Choice Upgraded)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, Mobility Accessible (Wow)

Room, Mobility Accessible (Wow) | Premium bedding, in-room safe, individually decorated

Room, Mobility Accessible (Wow)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, Balcony (Wow)

Room, Balcony (Wow) | Premium bedding, in-room safe, individually decorated

Room, Balcony (Wow)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room (Wow)

Premium bedding, in-room safe, individually decorated

Room (Wow)

  • Sleeps 2
  • 1 Queen Bed

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About the neighborhood

London

Located in London City Centre, Ruby Lucy Hotel London by IHG is adjacent to The Vaults and within a 10-minute walk of other popular attractions like London Eye. This 75-room, 4-star hotel welcomes guests with conveniences like a bar/lounge, free in-room WiFi, and coffee/tea in a common area.

What's nearby

  • Sea Life London Aquarium - 7 min walk - 0.4 miles
  • Westminster Bridge - 9 min walk - 0.5 miles
  • London Eye - 9 min walk - 0.5 miles
  • Thames River - 9 min walk - 0.5 miles
  • Big Ben - 13 min walk - 0.7 miles

Getting around

  • Lambeth North Underground Station - 4 min walk
  • London (QQW-Waterloo Train Station) - 5 min walk
  • Heathrow Airport (LHR) - 50 min drive

Restaurants

  • ‪McDonald's - ‬3 min walk
  • ‪Wasabi - ‬4 min walk
  • ‪Marugame Udon - ‬4 min walk
  • ‪Waterloo Arms - ‬4 min walk
  • ‪Costa Coffee - ‬5 min walk

About this property

Ruby Lucy Hotel London by IHG

Ruby Lucy Hotel London by IHG features free WiFi in public areas, coffee in a common area, and express check-in. The front desk has multilingual staff standing by 24 hours a day to assist with securing valuables and luggage storage. Additional amenities include express check-out, a water dispenser, and a vending machine.
Flat-screen TVs come with satellite channels, and guests can stay connected with free WiFi. Beds sport premium bedding and bathrooms offer rainfall showers, hair dryers, and designer toiletries. Safes and desks are also standard.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking within 0.2 miles (GBP 20 per day)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 20 per person
  • A bar/lounge
  • Coffee and tea in common areas
  • Snack bar/deli

Family friendly

  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • 100% renewable energy
  • At least 80% lighting from LEDs
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable/satellite channels

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • LED lighting
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Contactless check-in available
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately GBP 20 per person
  • Offsite parking fee: GBP 20 per day (0.2 mi away)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Ruby Lucy
Ruby Lucy Hotel London Hotel
Ruby Lucy Hotel London London
Ruby Lucy Hotel London Hotel London

Frequently asked questions

Is free cancellation available at Ruby Lucy Hotel London by IHG?

Ruby Lucy Hotel London by IHG offers free cancellation on some room rates. For specific requirements, look at the cancellation policy on Orbitz.

How much does it cost to stay at Ruby Lucy Hotel London by IHG?

As of Mar 29, 2026, prices found for a 1-night stay for 2 adults at Ruby Lucy Hotel London by IHG on Apr 19, 2026 start from $179, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do near Ruby Lucy Hotel London by IHG?

This hotel is situated in London City Centre within a 10-minute walk of London Eye and Westminster Bridge. You'll also find Big Ben and Houses of Parliament less than a mile away.

Is parking available on site at Ruby Lucy Hotel London by IHG?

No, this hotel doesn't offer parking.

Does Ruby Lucy Hotel London by IHG feature a casino on the premises?

No, Ruby Lucy Hotel London by IHG doesn't have a casino.

Will I find an indoor pool at Ruby Lucy Hotel London by IHG?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at Ruby Lucy Hotel London by IHG?

Couples staying at this hotel will appreciate amenities like premium bedding and a rainfall showerhead as well as a bar/lounge.

Does Ruby Lucy Hotel London by IHG have a hot tub?

No, this hotel doesn't have a spa tub.

Does Ruby Lucy Hotel London by IHG feature a restaurant that includes a breakfast menu?

Yes, Ruby Lucy Hotel London by IHG serves buffet breakfast on weekday mornings for a surcharge from its snack bar.

Will Ruby Lucy Hotel London by IHG allow pets to stay free of charge?

No, pets aren't allowed at Ruby Lucy Hotel London by IHG though service animals are welcome.

Does Ruby Lucy Hotel London by IHG have connecting rooms available?

No, this hotel doesn't feature connecting guestrooms.

How close is the airport from Ruby Lucy Hotel London by IHG?

The closest major airport to Ruby Lucy Hotel London by IHG is London City Airport (LCY), which is 9.7 mi away (38 minutes by car). Another top airport is Heathrow Airport (LHR), which is located 18.4 mi away (50-minute drive).

Are there rooms with balconies that I can book at Ruby Lucy Hotel London by IHG?

Yes, some guestrooms at Ruby Lucy Hotel London by IHG offer a balcony and may feature city views.

Ruby Lucy Hotel London by IHG Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 743 out of 1003 reviews
Rating 8 - Good. 193 out of 1003 reviews
Rating 6 - Okay. 37 out of 1003 reviews
Rating 4 - Poor. 16 out of 1003 reviews
Rating 2 - Terrible. 14 out of 1003 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities
Very clean, great cocktails, funky decor and great location
Stayed 1 night in Dec 2025

10/10 Excellent

Karen, Bristol

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay at the Ruby Lucy, convenient to the Old Vic and Waterloo station.
Stayed 1 night in Dec 2025

10/10 Excellent

Jack

Liked: Cleanliness, staff & service, amenities
Nice
Stayed 1 night in Dec 2025

8/10 Good

Pauline

Liked: Cleanliness, staff & service, amenities
Lovely hotel, very friendly staff, room really nice and good location
Stayed 2 nights in Dec 2025

8/10 Good

Michelle

Liked: Cleanliness, property conditions & facilities
Room was good for my one night stay
Stayed 1 night in Dec 2025

10/10 Excellent

Sanna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay, clean room, wonderful staff - only issue was that I found the room to be really warm. I tried turning the heating down but it was still too warm!
Stayed 1 night in Dec 2025

10/10 Excellent

Luke

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Lovely little room, clean and well appointed.
Stayed 1 night in Dec 2025

8/10 Good

Suzanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was lovely and clean. The balcony was brilliant. The breakfast could have had more choice, but was pleasant enough. The staff were lovely and especially attentive when I had a fall, they were brilliant. Lovely & quirky hotel, conveniently located near Waterloo station. Thank you for our stay.
Stayed 2 nights in Dec 2025

8/10 Good

rong

Stayed 1 night in Dec 2025

8/10 Good

Adam

Liked: Cleanliness, amenities
Exactly as advertised, all basic requirements met very well
Stayed 2 nights in Dec 2025

10/10 Excellent

LISA

Liked: Cleanliness, staff & service, amenities
Loved the quirky musician vibe, and the fact that you could borrow a guitar from the common room and take it upstairs and plug into the amps in your room!
Stayed 2 nights in Dec 2025

10/10 Excellent

Jennie

Stayed 1 night in Dec 2025

10/10 Excellent

Leslie

Stayed 2 nights in Sep 2025

10/10 Excellent

Hannah

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Nov 2025

10/10 Excellent

Faye Hannah

Stayed 2 nights in Nov 2025

10/10 Excellent

Holly

Business traveler
Liked: Cleanliness, property conditions & facilities
Great breakfast options, clean room and friendly staff! Would stay here again and recommend to friends
Stayed 4 nights in Nov 2025

10/10 Excellent

Tamlin

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2025

8/10 Good

Nicola

Stayed 1 night in Nov 2025

10/10 Excellent

Kirsten

Liked: Cleanliness, amenities, property conditions & facilities
Great location and comfy room
Stayed 2 nights in Nov 2025

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The bar has a fabulous atmosphere with really lovely staff. The hotel is in a great location. We walked all the time we were there. About 25 mins to Soho, borough market the shard.
Stayed 3 nights in Nov 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service
Yes it was spotless.The staff on arrival were also very helpful.The breakfast was excellent and very fresh and looks very nice.The bar was a great atmosphere and just right for an after dinner drink to meet people.
Stayed 1 night in Nov 2025

10/10 Excellent

Charles

Stayed 2 nights in Sep 2025

10/10 Excellent

Martha, Delmar

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great room. Comfortable bed! Easy climate control. Breakfast was delicious. Drinks are excellent. The staff are wonderful. They truly make you feel valued. And the location is great- just around the corner from Waterloo station.
Stayed 1 night in Nov 2025

10/10 Excellent

Faye-Marie

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Fabulous stay. Gorgeous loft room and balcony. Would definitely stay again. Staff were great as well.
Stayed 1 night in Nov 2025

6/10 Okay

DOUG

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything was in good condition...location is good for the Tube, and the staff were very friendly. Room was tiny, but probably standard for UK. Felt like a cruise ship room.
Stayed 2 nights in Nov 2025

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