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Ruby Lucy Hotel London

4.0 star property
Hotel with a bar, steps from The Vaults

Choose dates to view prices

Photo gallery for Ruby Lucy Hotel London

Relax in a modern living space with a seamless transition to the outdoor patio, perfect for casual dining or unwinding.
Situated in a bustling area, this building features a brick facade and large windows, with storefronts at ground level.
Indulge in a spread of freshly baked pastries, bread, and condiments.
Relax in a spacious room with a large bed, separate seating area, and TV.
Relax in a stylish space with a variety of seating options, including a drum set and a vintage accordion, and enjoy the view from the large window.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Housekeeping
  • 24/7 front desk
  • Air conditioning
  • Free WiFi

Explore the area

Map
100 Lower Marsh, London, England, SE1 7AB
  • London Eye
    ‪9 min walk‬
  • Big Ben
    ‪13 min walk‬
  • Piccadilly Circus
    ‪4 min drive‬
  • London (LHR-Heathrow)
    ‪37 min drive‬

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Room options

View all photos for Wow Room

Wow Room | 1 bedroom, premium bedding, in-room safe, individually decorated

Wow Room

8.4 out of 10
Very good
(8 reviews)
  • 237 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Lovely Room

1 bedroom, premium bedding, in-room safe, individually decorated

Lovely Room

9.0 out of 10
Wonderful
(26 reviews)
  • 194 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Cosy Room

Cosy Room | 1 bedroom, premium bedding, in-room safe, individually decorated

Cosy Room

9.4 out of 10
Exceptional
(56 reviews)
  • 183 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Nest Room

1 bedroom, premium bedding, in-room safe, individually decorated

Nest Room

9.6 out of 10
Exceptional
(34 reviews)
  • 172 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Loft Room

Loft Room | View from room

Loft Room

9.0 out of 10
Wonderful
(14 reviews)
  • 237 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

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About the neighborhood

London

Located in London City Centre, Ruby Lucy Hotel London is adjacent to The Vaults and within a 10-minute walk of other popular attractions like London Eye. This 75-room, 4-star hotel welcomes guests with conveniences like a bar/lounge, free in-room WiFi, and coffee/tea in a common area.

What's nearby

  • London Eye - 9 min walk - 0.5 miles
  • Big Ben - 13 min walk - 0.7 miles
  • Piccadilly Circus - 4 min drive - 1.3 miles
  • The British Museum - 5 min drive - 1.5 miles
  • Buckingham Palace - 5 min drive - 1.7 miles

Getting around

  • Lambeth North Underground Station - 4 min walk
  • Waterloo Station - 7 min walk
  • Heathrow Airport (LHR) - 50 min drive

Restaurants

  • ‪McDonald's - ‬6 min walk
  • ‪Pret a Manger - ‬5 min walk
  • ‪Black Sheep Coffee - ‬7 min walk
  • ‪Wasabi - ‬4 min walk
  • ‪Marugame Udon - ‬4 min walk

About this property

Ruby Lucy Hotel London

Hotel with a bar, steps from The Vaults
Ruby Lucy Hotel London features free WiFi in public areas, coffee in a common area, and express check-in. The front desk has multilingual staff standing by 24 hours a day to assist with securing valuables and luggage storage. Additional amenities include express check-out, a water dispenser, and a vending machine.
Flat-screen TVs come with satellite channels, and guests can stay connected with free WiFi. Beds sport premium bedding and bathrooms offer rainfall showers, hair dryers, and designer toiletries. Safes and desks are also standard.

Languages

English, German

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking within 0.2 miles (GBP 20 per day)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 20 per person
  • A bar/lounge
  • Coffee and tea in common areas
  • Snack bar/deli

Family friendly

  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • 100% renewable energy
  • At least 80% lighting from LEDs
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • LED lighting
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Contactless check-in available
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately GBP 20 per person
  • Offsite parking fee: GBP 20 per day (0.2 mi away)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • Check-in: 3:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Ruby Lucy
Ruby Lucy Hotel London Hotel
Ruby Lucy Hotel London London
Ruby Lucy Hotel London Hotel London

Frequently asked questions

Is free cancellation available at Ruby Lucy Hotel London?

Ruby Lucy Hotel London offers free cancellation on some room rates. For specific requirements, look at the cancellation policy on Orbitz.

How much does it cost to stay at Ruby Lucy Hotel London?

As of Jul 15, 2025, prices found for a 1-night stay for 2 adults at Ruby Lucy Hotel London on Aug 15, 2025 start from $206.99, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do near Ruby Lucy Hotel London?

This hotel is situated in London City Centre within a 10-minute walk of London Eye and Westminster Bridge. You'll also find Big Ben and Houses of Parliament less than a mile away.

Is parking available on site at Ruby Lucy Hotel London?

No, this hotel doesn't offer parking.

Does Ruby Lucy Hotel London feature a casino on the premises?

No, Ruby Lucy Hotel London doesn't have a casino.

Will I find an indoor pool at Ruby Lucy Hotel London?

No, there is no indoor pool at this hotel.

Is Ruby Lucy Hotel London a good place to stay for couples?

Couples staying at this hotel will appreciate amenities like premium bedding and a rainfall showerhead as well as a bar.

Are there hot tubs at Ruby Lucy Hotel London?

No, there isn't a spa tub at this hotel.

Does Ruby Lucy Hotel London feature a restaurant that includes a breakfast menu?

Yes, Ruby Lucy Hotel London serves buffet breakfast on weekday mornings for a surcharge from its snack bar.

Will Ruby Lucy Hotel London allow pets to stay free of charge?

No, pets aren't allowed at Ruby Lucy Hotel London though service animals are welcome.

Does Ruby Lucy Hotel London have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

How close is the airport from Ruby Lucy Hotel London?

The closest major airport to Ruby Lucy Hotel London is London City Airport (LCY), which is 9.7 mi away (38 minutes by car). Another top airport is Heathrow Airport (LHR), which is located 18.4 mi away (50-minute drive).

Are there rooms with balconies that I can book at Ruby Lucy Hotel London?

No, there aren't any guestrooms with balconies at Ruby Lucy Hotel London.

Ruby Lucy Hotel London Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 751 out of 1009 reviews
Rating 8 - Good. 187 out of 1009 reviews
Rating 6 - Okay. 38 out of 1009 reviews
Rating 4 - Poor. 14 out of 1009 reviews
Rating 2 - Terrible. 19 out of 1009 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Leif

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
All good
Stayed 2 nights in Jun 2025

10/10 Excellent

Jean Paul

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay at this very quirky gem of a hotel. Central to everything with a label of civility you can afford. Cocktails at night, breakfast could have had a hot option. But ace stay.
Stayed 2 nights in Mar 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

Great, very friendly will stay again
Stayed 2 nights in Mar 2025

10/10 Excellent

Norman

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, friendly staff, nice room.
Stayed 1 night in Feb 2025

10/10 Excellent

Sailesh

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel would love to stay there again
Stayed 1 night in Apr 2025

2/10 Terrible

Louise

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

DO NOT BOOK HOTEL

We are a Military service family and I needed to cancel my room one week before due to my partner being called away and wanted a refund or to change the date. They refused both requests which meant we lost our money. Very unhelpful DO NOT BOOK WORSE CUSTOMER SERVICE
Stayed 1 night in Mar 2025

10/10 Excellent

Gemma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hidden Gem!

Modern, clean, and beautifully presented throughout with an artisan feel, this hotel really wowed me. A quiet (I.e. pedestrian street no traffic noise) location but by no means sleepy. There were multiple independent bars and restaurants nearby and a thriving food / other market on the doorstep. Also close to the South Bank for many attractions. My room was well appointed, clean, modern, lovely bed and shower, and the staff were exceptionally friendly and welcoming. They even swiftly helped me to locate and return to me a lost item - so rare to get this level of service. Food menu looked tasty, but didn’t try it. For context, this hotel was the same price as a travelodge on the night of stay. It’s a no-brainer to stay here and I’d highly recommend it to friends and family. Thank you Ruby Lucy!
Stayed 1 night in Mar 2025

10/10 Excellent

Stephanie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As you will read, the reviews of this hotel are wonderful and I will say that they are all true. The hotel is clean, safe, great walking distance to everything and has a very welcoming vibe to it. I would recommend this hotel to anyone. Although I had an issue during my stay, the reaction from the management team honestly outweighed the otherwise negative experience. It is one thing to say you take great pride in service and guest experiences, but it’s another to truly live it and I do see that this is extremely important to Ruby Lucy management.
Stayed 1 night in Mar 2025

10/10 Excellent

Julie Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Alistair

Lovely clean quiet and comfortable room and very helpful staff.
Stayed 1 night in Mar 2025

10/10 Excellent

David

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic brand new hotel in pedestrian street

Fantastic brand new hotel in pedestrian street nestled behind Waterloo station. The hotel is modern quirky and has a sleek design. The bar and the breakfast room are really cool places to hang out and there is even a rooftop. The hotel is conveniently located a 5-minute walk from Waterloo and all of the underground lines it serves which is perfect for London exploration. It is also a minute away from the Old Vic. I will definitely stay again. The rate was very reasonable given the quality and neighborhood.
Stayed 4 nights in Mar 2025

10/10 Excellent

Steve

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel situated in a great area with easy access to Waterloo station. Fantastic decor and a great vibe throughout. Lovely cocktails served in the bar too!
Stayed 1 night in Mar 2025

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Olaf, Palmerstown

Super as always
Stayed 1 night in Mar 2025

10/10 Excellent

Leslie

Liked: Cleanliness, staff & service, property conditions & facilities
Fun and comfortable. Very attentive staff, nice breakfast and coffee. Self serve hot taps were not hot enough for good tea making.
Stayed 2 nights in Mar 2025

10/10 Excellent

Arlene

Liked: Cleanliness, staff & service, property conditions & facilities
As far as l saw everything was fine
Stayed 2 nights in Mar 2025

10/10 Excellent

Jonny

Stayed 1 night in Mar 2025

10/10 Excellent

Gerrald

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly & Helpful staff... the area is very nice as well.
Stayed 1 night in Mar 2025

8/10 Good

Helen

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff & lovely vibe. Brilliant location. Only criticism would be slightly small room & very soft bed, which sadly when you have a back condition isn’t great. Superb breakfast & bar service.
Stayed 2 nights in Mar 2025

10/10 Excellent

Natalie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fabulous

We stayed at the Ruby Lucy for my birthday. Checking in was easy, checking out was easy. Our room was fantastic. Such a comfy bed! Shower was lovely. Would definitely return
Stayed 1 night in Mar 2025

10/10 Excellent

Kate

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent stay

I really enjoyed staying at Ruby Lucy. The hotel is in an incredible location - you're steps away from Waterloo station, lots of eateries, Southbank, and several theatres. I found the bed to be the comfiest I think I've ever experienced - the mattress and pillows felt like they were made for me, but I do love a firm pillow. I didn't have a view (the windows were frosted) because it would've looked out onto the rear end of Waterloo station which I suppose isn't that pretty. However, you do get a cracking view of Elephant & Castle from the 4th floor galley. The hotel is known for having live music throughout the week (plus a 24/7 bar), but I heard absolutely nothing from my perfectly soundproofed room. The Ruby branded toiletry products throughout the room smelled absolutely divine, especially the two shower gels and hand wash. The staff who I talked to briefly at the bar were utterly lovely and very welcoming. It was the perfect hub for my short but sweet solo trip.
Stayed 2 nights in Mar 2025

8/10 Good

Sonia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would defo recommend!

Absolutely fabulous. The bar staff were so lovely. Emily welcomed us and the 2 girls on Saturday were so lovely. One from Oz and one from a little village in England, I didn’t catch the name. The bar was so quirky, my daughter and I loved it. However, we didn’t love the 8am wake up call Saturday morning by the cleaner hoovering outside, but with a friendly ‘would you mind not doing that now’ she stopped. Close to Waterloo and overall fab stay. Would definitely go back:
Stayed 2 nights in Mar 2025

8/10 Good

Nigel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quirky and friendly near Waterloo.

A rather quirky modern hotel, with very friendly staff and an excellent breakfast buffet. Not convinced by the see-through glass walls around the toilet and shower.
Stayed 2 nights in Mar 2025

2/10 Terrible

Adam

Stayed 1 night in Mar 2025

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