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Ruby Lucy Hotel London by IHG

4.0 star property

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Photo gallery for Ruby Lucy Hotel London by IHG

Restaurant
Exterior
Room (Lovely) | Premium bedding, in-room safe, individually decorated
Interior
Room, Balcony (Wow) | Premium bedding, in-room safe, individually decorated

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free WiFi
  • Air conditioning
  • Bar
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
100 Lower Marsh, London, England, SE1 7AB
  • Place, Westminster Bridge
    ‪10 min walk‬
  • Place, London Eye
    ‪10 min walk‬
  • Place, Big Ben
    ‪15 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪80 min drive‬

Room options

View all photos for Room (Cosy)

Room (Cosy) | Premium bedding, in-room safe, individually decorated

Room (Cosy)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room (Lovely)

Room (Lovely) | Premium bedding, in-room safe, individually decorated

Room (Lovely)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room (Nest)

Room (Nest) | Premium bedding, in-room safe, individually decorated

Room (Nest)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room (Rubys Choice)

Room (Rubys Choice) | Premium bedding, in-room safe, individually decorated

Room (Rubys Choice)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room (Rubys Choice Upgraded)

Premium bedding, in-room safe, individually decorated

Room (Rubys Choice Upgraded)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, Mobility Accessible (Wow)

Room, Mobility Accessible (Wow) | Premium bedding, in-room safe, individually decorated

Room, Mobility Accessible (Wow)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, Balcony (Wow)

Room, Balcony (Wow) | Premium bedding, in-room safe, individually decorated

Room, Balcony (Wow)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room (Wow)

Room (Wow) | Premium bedding, in-room safe, individually decorated

Room (Wow)

  • Sleeps 2
  • 1 Queen Bed

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About the neighborhood

London

Located in London City Centre, Ruby Lucy Hotel London by IHG is adjacent to The Vaults and within a 10-minute walk of other popular attractions like London Eye. This 75-room, 4-star hotel welcomes guests with conveniences like a bar/lounge, free in-room WiFi, and coffee/tea in a common area.

What's nearby

  • Westminster Bridge - 10 min walk - 0.6 miles
  • London Eye - 10 min walk - 0.6 miles
  • Thames River - 11 min walk - 0.6 miles
  • Big Ben - 15 min walk - 0.8 miles
  • Piccadilly Circus - 19 min drive - 1.7 miles

Getting around

  • Lambeth North Underground Station - 4 min walk
  • London (QQW-Waterloo Train Station) - 5 min walk
  • Heathrow Airport (LHR) - 50 min drive

Restaurants

  • ‪McDonald's - ‬3 min walk
  • ‪Wasabi - ‬4 min walk
  • ‪Marugame Udon - ‬4 min walk
  • ‪Black Sheep Coffee - ‬5 min walk
  • ‪Nero Express - ‬4 min walk

About this property

Ruby Lucy Hotel London by IHG

Ruby Lucy Hotel London by IHG features free WiFi in public areas, coffee in a common area, and express check-in. The front desk has multilingual staff standing by 24 hours a day to assist with luggage storage and securing valuables. Additional amenities include express check-out, a vending machine, and a water dispenser.
Flat-screen TVs come with satellite channels, and guests can stay connected with free WiFi. Beds sport premium bedding and bathrooms offer rainfall showers, hair dryers, and designer toiletries. Safes and desks are also standard.

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  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
9.2 out of 10, Wonderful, 2,730 reviews
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The price is $227
May 31 - Jun 1
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking within 0.2 miles (GBP 20 per day)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 20 per person
  • A bar/lounge
  • Coffee and tea in common areas
  • Snack bar/deli

Family friendly

  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • 100% renewable energy
  • At least 80% lighting from LEDs
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable/satellite channels

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • LED lighting
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Contactless check-in available
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately GBP 20 per person
  • Offsite parking fee: GBP 20 per day (0.2 mi away)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Ruby Lucy
Ruby Lucy Hotel London Hotel
Ruby Lucy Hotel London London
Ruby Lucy Hotel London Hotel London

Frequently asked questions

Is free cancellation available at Ruby Lucy Hotel London by IHG?

Ruby Lucy Hotel London by IHG offers free cancellation on some room rates. For specific requirements, look at the cancellation policy on Orbitz.

How much does it cost to stay at Ruby Lucy Hotel London by IHG?

As of May 16, 2026, prices found for a 1-night stay for 2 adults at Ruby Lucy Hotel London by IHG on May 31, 2026 start from $199, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do near Ruby Lucy Hotel London by IHG?

This hotel is situated in London City Centre within a 10-minute walk of London Eye and Westminster Bridge. You'll also find Big Ben and Westminster Abbey less than a mile away.

Is parking available on site at Ruby Lucy Hotel London by IHG?

No, this hotel doesn't offer parking.

Does Ruby Lucy Hotel London by IHG feature a casino on the premises?

No, Ruby Lucy Hotel London by IHG doesn't have a casino.

Will I find an indoor pool at Ruby Lucy Hotel London by IHG?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at Ruby Lucy Hotel London by IHG?

Couples staying at this hotel will appreciate amenities like premium bedding and a rainfall showerhead as well as a bar/lounge.

Does Ruby Lucy Hotel London by IHG have a hot tub?

No, this hotel doesn't have a spa tub.

Does Ruby Lucy Hotel London by IHG feature a restaurant that includes a breakfast menu?

Yes, Ruby Lucy Hotel London by IHG serves buffet breakfast on weekday mornings for a surcharge from its snack bar.

Will Ruby Lucy Hotel London by IHG allow pets to stay free of charge?

No, pets aren't allowed at Ruby Lucy Hotel London by IHG though service animals are welcome.

Does Ruby Lucy Hotel London by IHG have connecting rooms available?

No, this hotel doesn't feature connecting guestrooms.

How close is the airport from Ruby Lucy Hotel London by IHG?

The closest major airport to Ruby Lucy Hotel London by IHG is London City Airport (LCY), which is 9.7 mi away (38 minutes by car). Another top airport is Heathrow Airport (LHR), which is located 18.4 mi away (50-minute drive).

Are there rooms with balconies that I can book at Ruby Lucy Hotel London by IHG?

Yes, some guestrooms at Ruby Lucy Hotel London by IHG offer a balcony and may feature city views.

Ruby Lucy Hotel London by IHG Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 740 out of 1001 reviews
Rating 8 - Good. 196 out of 1001 reviews
Rating 6 - Okay. 36 out of 1001 reviews
Rating 4 - Poor. 16 out of 1001 reviews
Rating 2 - Terrible. 13 out of 1001 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

Reviews

8/10 Good

LYNDA

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very eclectic. Staff friendly and helpful.
Our room
In the bar
Our bathroom facilities
View from our room
Stayed 2 nights in Feb 2026

10/10 Excellent

Lauren

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff were all lovely. Breakfast was amazing. Room was lovely and very clean. Really enjoyed our stay, thank you!
Stayed 1 night in Feb 2026

8/10 Good

Pippa

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Lovely room and great staff, great location
Stayed 1 night in Feb 2026

4/10 Poor

Christopher

Disliked: Amenities, property conditions & facilities
Understaffed. Hate using iPad to check yourself in. Put in disabled room with tiny low sink and no bed side table or lamp. No tea making facility in room (who wants to get dressed to make tea in a communal corridor then go back to bed?). Breakfast really poor. No plates, no yoghurt, no waiters, zero service. £25 for bread, jam and pastry? Employ some more people and actually provide a service. Won’t be going here again.
Stayed 1 night in Feb 2026

8/10 Good

Gerald

Stayed 1 night in Feb 2026

10/10 Excellent

Thomas

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Amazing staff, lovely clean room , great location. Just what was needed for our date night get away
Stayed 1 night in Jan 2026

10/10 Excellent

Declan

Business traveler
Liked: Cleanliness, staff & service, amenities
Welcoming staff, cosy and comfy room
Stayed 1 night in Feb 2026

8/10 Good

Phillippa

Liked: Cleanliness, amenities, property conditions & facilities
The staff were extremely lovely and helpful upon arrival, the room was spotless and beautifully kept. A very comfortable and cosy stay all-round.
Stayed 1 night in Jan 2026

6/10 Okay

Susan

Traveled with group
Liked: Cleanliness, staff & service
Rooms were lovely…downside was the breakfast and hotel not excepting cash at all.
Stayed 1 night in Dec 2025

10/10 Excellent

Clare

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything was stunning. Perfect service everything we needed
Stayed 1 night in Oct 2025

8/10 Good

Glenn

Liked: Cleanliness, staff & service, amenities
Decent room near Waterloo, Good choice of bars and restaurants in the area
Stayed 1 night in Jan 2026

10/10 Excellent

Laith

Liked: Cleanliness, staff & service, amenities
Nice staff, comfy bed, great location on a nice street with lots of great cafes and food options
Stayed 2 nights in Jan 2026

10/10 Excellent

Sean

Business traveler
Liked: Cleanliness, staff & service, amenities
This is a hidden gem on the south bank. Loved the vibe of the hotel and the staff is awesome. The soap and shampoo smell incredible and the bed is large and comfy.
Stayed 6 nights in Jan 2026

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities
Modern fittings - Hotel is pleasantly quirky - Tea Coffee station with boiling water 24/7 - Lovely healthy breakfast and the staff were amazing
Stayed 1 night in Jan 2026

8/10 Good

Dereck

Business traveler
Liked: Cleanliness, staff & service
Pleasant welcome, however do not identify status, upgrade or gift.
Stayed 1 night in Jan 2026

10/10 Excellent

aidan

Liked: Cleanliness, amenities, property conditions & facilities
Spotless and comfortable
Stayed 1 night in Jan 2026

10/10 Excellent

JIN

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
I was surprised how great this hotel is for an overnight stay. The location unbearable , 5 minutes easy walk to Waterloo station. Many restaurants and grocery stores right on the street. The staff were super polite, professional, friendly and helpful; the room is very clean with comfortable bed and pillows. The shower with good water pressures . The only suggestion is to install smart tv. Will definitely be back.
Stayed 1 night in Jan 2026

8/10 Good

Karen

Liked: Cleanliness, staff & service
Great location, lovely staff. Hotel itself is a bit quirky and won’t to be everyone’s taste, rooms are a bit unconventional bathroom wise, and tea & coffee making facilities are outside in a communal area - but the bed was lovely & comfy. The bar is cosy for drinks, and doubles as the breakfast area - this is only continental, albeit a very nice one. We personally won’t stay here again.
Stayed 1 night in Jan 2026

10/10 Excellent

Susan

Staff was excellent!
Stayed 1 night in Jan 2026

10/10 Excellent

Joss

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Clean, spacious room with nice decor and furniture. Comfortable space. Very attentive and kind staff. Highly recommend.
Stayed 1 night in Jan 2026

10/10 Excellent

Antony

Traveled with family
Liked: Cleanliness, staff & service, amenities
Excellent stay , great location and staff were an amazing ! Great coffee too 👌
Stayed 1 night in Dec 2025

8/10 Good

Leslie

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and great breakfast. I upgraded for a room with a chair as the little stool is not comfortable.
Stayed 4 nights in Jan 2026

10/10 Excellent

Andy

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
This is very cosy hotel run by friendly and helpful staff. It’s less than 5 mins walk from Waterloo with many eateries right outside. We loved it.
Stayed 2 nights in Jan 2026

10/10 Excellent

JUSTINE

Liked: Cleanliness, staff & service, amenities
Great hotel and rooms. Good breakfast, cool bar onsite too. The staff was very nice. Good location not far from 2 underground stations.
Stayed 4 nights in Jan 2026

10/10 Excellent

Emilija

Business traveler
Liked: Cleanliness, staff & service, amenities
Everything really good.
Stayed 4 nights in Jan 2026

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