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Ruby Lucy Hotel London

4.0 star property
Hotel with a 24-hour front desk, steps from The Vaults

Choose dates to view prices

Photo gallery for Ruby Lucy Hotel London

Loft Room | View from room
Cosy Room | Premium bedding, in-room safe, individually decorated
Exterior
Bar (on property)
Lobby lounge

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Housekeeping
  • 24/7 front desk
  • Air conditioning
  • Free WiFi

Explore the area

Map
100 Lower Marsh, London, England, SE1 7AB
  • London Eye
    ‪9 min walk‬
  • Big Ben
    ‪12 min walk‬
  • Piccadilly Circus
    ‪6 min drive‬
  • London (LHR-Heathrow)
    ‪50 min drive‬

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Room options

View all photos for Wow Room

Wow Room | Premium bedding, in-room safe, individually decorated

Wow Room

  • 237 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Lovely Room

Premium bedding, in-room safe, individually decorated

Lovely Room

  • 194 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Cosy Room

Cosy Room | Premium bedding, in-room safe, individually decorated

Cosy Room

  • 183 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Nest Room

Premium bedding, in-room safe, individually decorated

Nest Room

  • 172 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Loft Room

Loft Room | View from room

Loft Room

  • City view
  • 237 sq ft
  • Sleeps 2
  • 1 Queen Bed

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Exterior

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About the neighborhood

London

Located in London City Centre, Ruby Lucy Hotel London is adjacent to The Vaults and within a 10-minute walk of other popular attractions like London Eye. This 75-room, 4-star hotel welcomes guests with conveniences like a bar/lounge, free in-room WiFi, and coffee/tea in a common area.

What's nearby

  • London Eye - 9 min walk - 0.5 miles
  • Big Ben - 12 min walk - 0.7 miles
  • Piccadilly Circus - 6 min drive - 1.9 miles
  • The British Museum - 6 min drive - 2.0 miles
  • Buckingham Palace - 7 min drive - 2.1 miles

Getting around

  • Lambeth North Underground Station - 4 min walk
  • Waterloo Station - 7 min walk
  • Heathrow Airport (LHR) - 50 min drive

Restaurants

  • ‪McDonald's - ‬6 min walk
  • ‪Pret a Manger - ‬5 min walk
  • ‪Black Sheep Coffee - ‬7 min walk
  • ‪Wasabi - ‬4 min walk
  • ‪Marugame Udon - ‬4 min walk

About this property

Ruby Lucy Hotel London

Hotel with a 24-hour front desk, steps from The Vaults
Ruby Lucy Hotel London features free WiFi in public areas, coffee in a common area, and express check-in. The front desk has multilingual staff standing by 24 hours a day to assist with securing valuables and luggage storage. Additional amenities include express check-out, a water dispenser, and a vending machine.
Flat-screen TVs come with satellite channels, and guests can stay connected with free WiFi. Beds sport premium bedding and bathrooms offer rainfall showers, hair dryers, and designer toiletries. Safes and desks are also standard.

Languages

English, German

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking within 0.2 miles (GBP 20 per day)

Food and drink

  • Weekday buffet breakfast available 6:30 AM to 11:00 AM for a fee: GBP 20 per person
  • A bar/lounge
  • Coffee and tea in common areas
  • Snack bar/deli

Family friendly

  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • 100% renewable energy
  • At least 80% lighting from LEDs
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • LED lighting
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Contactless check-in available
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately GBP 20 per person
  • Offsite parking fee: GBP 20 per day (0.2 mi away)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • Check-in: 3:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Ruby Lucy
Ruby Lucy Hotel London Hotel
Ruby Lucy Hotel London London
Ruby Lucy Hotel London Hotel London

Frequently asked questions

Is free cancellation available at Ruby Lucy Hotel London?

Ruby Lucy Hotel London offers free cancellation on some room rates. For specific requirements, look at the cancellation policy on Orbitz.

How much does it cost to stay at Ruby Lucy Hotel London?

As of May 5, 2025, prices found for a 1-night stay for 2 adults at Ruby Lucy Hotel London on May 18, 2025 start from $163.68, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do near Ruby Lucy Hotel London?

This hotel is situated in London City Centre within a 10-minute walk of London Eye and Westminster Bridge. You'll also find Big Ben and Westminster Abbey less than a mile away.

Is parking available on site at Ruby Lucy Hotel London?

No, there isn't parking available at the hotel.

Does Ruby Lucy Hotel London feature a casino on the premises?

No, Ruby Lucy Hotel London doesn't have a casino.

Will I find an indoor pool at Ruby Lucy Hotel London?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at Ruby Lucy Hotel London?

Couples staying at this hotel will appreciate amenities like premium bedding and a rainfall showerhead as well as a bar.

Does Ruby Lucy Hotel London have a hot tub?

No, this hotel doesn't have a spa tub.

Does Ruby Lucy Hotel London feature a restaurant that includes a breakfast menu?

Yes, Ruby Lucy Hotel London serves buffet breakfast on weekday mornings for a surcharge from its snack bar.

Will Ruby Lucy Hotel London allow pets to stay free of charge?

No, pets aren't allowed at Ruby Lucy Hotel London though service animals are welcome.

Are there connecting rooms at Ruby Lucy Hotel London?

No, there aren't connecting guestrooms at this hotel.

How close is the airport from Ruby Lucy Hotel London?

The closest major airport to Ruby Lucy Hotel London is London City Airport (LCY), which is 9.7 mi away (38 minutes by car). Another top airport is Heathrow Airport (LHR), which is located 18.4 mi away (50-minute drive).

Are there rooms with balconies that I can book at Ruby Lucy Hotel London?

No, you won't find guestrooms with balconies at Ruby Lucy Hotel London.

Ruby Lucy Hotel London Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 723 out of 978 reviews
Rating 8 - Good. 184 out of 978 reviews
Rating 6 - Okay. 39 out of 978 reviews
Rating 4 - Poor. 14 out of 978 reviews
Rating 2 - Terrible. 18 out of 978 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service

Uber vibe inside but no Uber access in the street.

Quirky boutique hotel. A bit goth, a bit nightclubby, bedrooms ok, modern minimalist but nothing special. Staff very friendly. One world of caution -Uber cabs won’t pickup or deliver to the hotel front entrance. The street outside has limited vehicle access depending on the time of day but we had 3 Ubers cancel the booking as soon as they realised the screen had cameras. We were dressed in full length ball gown and had to leg it 400 yards in high heels to meet a black cab. Because of this we won’t be using this hotel again.
Stayed 1 night in Nov 2024

10/10 Excellent

dominique

Stayed 1 night in Dec 2024

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ruby Lucy hotel in London, the check-in service was terrific. Piotr made the process smooth and thorough. The attention and dedication in explaining the nearby points. I was fascinated with the room, very clean and aesthetic.
Stayed 6 nights in Dec 2024

10/10 Excellent

claire

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Mum/Daughter trip

London trip for my daughter's 18th birthday. Great access from waterloo station and a short hop to theatres. Friendly staff, quirky decor, delicious breakfast choices. We ended up being able to check in early (we had wanted to just dump out suitcases) before heading to our matinée. Galley style beverage area and terraces to people watch from were great.
Stayed 1 night in Feb 2025

10/10 Excellent

Anthony

Stayed 1 night in Feb 2025

10/10 Excellent

Stephen

Stayed 1 night in Jan 2025

10/10 Excellent

Georgina

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location, lovely staff, and quiet rooms
Stayed 2 nights in Jan 2025

6/10 Okay

Gareth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful!

Wonderful! Will definitely stay again!!
Stayed 4 nights in Jan 2025

6/10 Okay

Christopher

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Issues with lighting in the bathroom.Could only have light on in bathroom if the room light was on Not good if you need to use bathroom in the night as I did. No information re operation of lights. Ridiculously small sink in the bathroom Good bar area.
Stayed 2 nights in Jan 2025

6/10 Okay

mark

Liked: Cleanliness, staff & service, room comfort

Not bad, good location, some small issues

Overall the hotel was fine but a couple of things let it down slightly. The rooms are quite a bit more basic than you would think from looking at the photos but the main issue is that the shower and sink are effectively ‘in’ the room. No issue with this until the upstairs room runs their sink or shower and you can hear the water flowing and hitting their floor (your ceiling). That meant we were wide awake from the moment the room above us got up!
Stayed 1 night in Jan 2025

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, property conditions & facilities
Nice staff, good hotel very convenient for Waterloo station
Stayed 1 night in Jan 2025

8/10 Good

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel ideal for station but…

Very good but shower was very slippery and did not have handrails choose the hotel because of walk in shower but it was very difficult to get into because the door opened inwards and because of my mobility issues I did not feel safe it needed a bath mat tea and coffee making facilities would have been good in the room
Stayed 1 night in Jan 2025

10/10 Excellent

Adam

Stayed 2 nights in Dec 2024

10/10 Excellent

roland

Stayed 1 night in Jan 2025

2/10 Terrible

Alexander

Stayed 2 nights in Jan 2025

6/10 Okay

KAREN

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
We stayed at this property for 4 days in December 2024. While the location was great and the property itself is very nice, there were a few issues that significantly impacted our experience. First and foremost, we were without Wi-Fi in our room for the entire 4-night stay. While I understand occasional technical issues can occur, it was frustrating that this was not resolved during our time there. When we checked in, the maintenance staff arrived to address the Wi-Fi issue, which he said was a recurring problem from the previous tenants. After notifying the front desk that the WIFI was still not working on the day of check in, we were told various things, including that it had been fixed or that they were aware of the problem but there was nothing that could be done at that time or for the rest of our time there it turned out. It felt like our concerns were not taken seriously, and the responses we received seemed repetitive and impersonal. We were also informed that they could not move us to another room due to the property being fully booked, which added to the frustration. It's unfortunate that, this issue wasn’t resolved during our stay. Additionally, I was surprised by the layout of the property. To access our room, we had to walk through a bar area, which felt a bit strange. There is no front desk area.The bar staff, didn’t seem to engage with us in a welcoming way. A simple greeting or acknowledgement could have gone a long way to further the enjoyment of a holiday.

10/10 Excellent

Paul

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great base to explore London from

Perfect spot in a a good location. Very simple and fast check in. Room was spotless. Coffee and bare essentials all available from a central location on the first floor. Very good location to access Waterloo and surrounding area. Nice little buzz on the street with plenty of little bars (including the hotel bar which is great) and coffee shops. Staff were all very friendly and welcoming. Having the sink in the room itself wasn’t an ideal but it means the room space is well utilised and makes the room feel larger and as a solo traveler this wasn’t a problem. Would definitely stay here again and recommend. A great base to explore London from.
Stayed 1 night in Jan 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Craig

Stayed 1 night in Jan 2025

10/10 Excellent

roland

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel, delicious breakfast and just attention to detail that sets it apart. Only issue for me is that the windows don’t open.
Stayed 1 night in Jan 2025

10/10 Excellent

Mrs M D, Leigh on Sea

Stayed 1 night in Jan 2025

8/10 Good

Verified traveler

Business traveler
Liked: Staff & service
Funky as ever, but accessing the bed was confined & impractical
Stayed 1 night in Jan 2025

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great for the location

I had read the reviews before I stayed so was aware the entrance was inside the bar and that the coffee station/iron was per floor and not in the room. The room was immaculate, the bed was incredibly comfortable and there was no noise. Would return.
Stayed 1 night in Jan 2025

10/10 Excellent

karl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing atmosphere and service. Cocktails were incredible. Perfect location. Highly recommended.
Stayed 2 nights in Jan 2025

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