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Ruby Lucy Hotel London by IHG

Property class: 4

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Photo gallery for Ruby Lucy Hotel London by IHG

A buffet setup with various food items and a seating area with a table and chairs.
A bar with a colorful, striped counter and shelves of bottles.
A cozy interior with a red armchair, yellow armchair, and a drum set.
A modern bedroom with a central bed, wooden headboard, and a decorative wall piece.
A room with a sliding glass door leading to an outdoor patio with two chairs and a small table.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free WiFi
  • Air conditioning
  • Bar
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
100 Lower Marsh, London, England, SE1 7AB
  • Place, Westminster Bridge
    ‪10 min walk‬
  • Place, London Eye
    ‪10 min walk‬
  • Place, Big Ben
    ‪15 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪81 min drive‬

Room options

View all photos for Room (Cosy)

A modern hotel room with a large bed, a glass-enclosed shower, and a minimalist design.

Room (Cosy)

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room (Lovely)

A modern hotel room with a bed, bedside table, lamp, mirror, and a large bathroom with a bathtub.

Room (Lovely)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room (Nest)

A modern hotel room with a large bed, a vanity with a mirror, and a television.

Room (Nest)

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room (Rubys Choice)

A modern hotel room with a large bed, a vanity with a mirror, and a television.

Room (Rubys Choice)

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room (Rubys Choice Upgraded)

A modern bedroom with a central bed, wooden headboard, and a decorative wall piece.

Room (Rubys Choice Upgraded)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, Mobility Accessible (Wow)

A hotel room with a large bed, a wooden headboard, two bedside lamps, a leather armchair, and wall-mounted circular decor.

Room, Mobility Accessible (Wow)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, Balcony (Wow)

A room with large windows, a sliding door, and a view of the cityscape.

Room, Balcony (Wow)

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room (Wow)

A modern hotel room with a large bed, a desk with a lamp, and a wall-mounted TV.

Room (Wow)

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 2
  • 1 Queen Bed

Room

  • Sleeps 2

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About the neighborhood

London

Located in London City Centre, Ruby Lucy Hotel London by IHG is adjacent to The Vaults and within a 10-minute walk of other popular attractions like London Eye. This 75-room, 4-star hotel welcomes guests with conveniences like a bar/lounge, free in-room WiFi, and coffee/tea in a common area.

What's nearby

  • Southbank Centre - 8 min walk - 0.4 miles
  • Westminster Bridge - 10 min walk - 0.6 miles
  • London Eye - 10 min walk - 0.6 miles
  • River Thames - 11 min walk - 0.6 miles
  • Big Ben - 15 min walk - 0.8 miles

Getting around

  • Waterloo Station - 4 min walk
  • Lambeth North Underground Station - 4 min walk
  • Heathrow Airport (LHR) - 50 min drive

Restaurants

  • ‪McDonald's - ‬3 min walk
  • ‪Wasabi - ‬4 min walk
  • ‪Nero Express - ‬4 min walk
  • ‪Draughts - ‬4 min walk
  • ‪Benugo - ‬5 min walk

About this property

Ruby Lucy Hotel London by IHG

Ruby Lucy Hotel London by IHG features free WiFi in public areas, coffee in a common area, and express check-in. The front desk has multilingual staff standing by 24 hours a day to assist with securing valuables and luggage storage. Additional amenities include express check-out, a water dispenser, and a vending machine.
Flat-screen TVs come with satellite channels, and guests can stay connected with free WiFi. Beds sport premium bedding and bathrooms offer rainfall showers, hair dryers, and designer toiletries. Safes and desks are also standard.

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  • Free WiFi
  • Air conditioning
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking within 0.2 miles (GBP 20 per day)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 20 for adults and GBP 20 for children
  • A bar/lounge
  • Coffee and tea in common areas
  • Snack bar/deli

Family friendly

  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Contactless check-in available
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Property payment types

  • American Express
  • Diners Club
  • Discover
  • Mastercard
  • Visa

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately GBP 20 for adults and GBP 20 for children
  • Offsite parking fee: GBP 20 per day (0.2 mi away)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Ruby Lucy
Ruby Lucy Hotel London Hotel
Ruby Lucy Hotel London London
Ruby Lucy Hotel London Hotel London

Frequently asked questions

Is free cancellation available at Ruby Lucy Hotel London by IHG?

Ruby Lucy Hotel London by IHG offers free cancellation on some room rates. For specific requirements, look at the cancellation policy on Orbitz.

How much does it cost to stay at Ruby Lucy Hotel London by IHG?

As of Oct 10, 2026, prices found for a 1-night stay for 2 adults at Ruby Lucy Hotel London by IHG on Nov 1, 2026 start from $209, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do near Ruby Lucy Hotel London by IHG?

This hotel is situated in London City Centre within a 10-minute walk of London Eye and Westminster Bridge. You'll also find Big Ben and Westminster Abbey less than a mile away.

Does Ruby Lucy Hotel London by IHG feature a casino on the premises?

No, Ruby Lucy Hotel London by IHG doesn't have a casino.

Will I find an indoor pool at Ruby Lucy Hotel London by IHG?

No, there is no indoor pool at this hotel.

Does Ruby Lucy Hotel London by IHG feature a restaurant that includes a breakfast menu?

Yes, Ruby Lucy Hotel London by IHG serves buffet breakfast on weekday mornings for a surcharge from its snack bar.

Will Ruby Lucy Hotel London by IHG allow pets to stay free of charge?

No, pets aren't allowed at Ruby Lucy Hotel London by IHG though service animals are welcome.

How close is the airport from Ruby Lucy Hotel London by IHG?

The closest major airport to Ruby Lucy Hotel London by IHG is London City Airport (LCY), which is 9.7 mi away (38 minutes by car). Another top airport is Heathrow Airport (LHR), which is located 18.4 mi away (50-minute drive).

Ruby Lucy Hotel London by IHG Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 749 out of 1001 reviews
Rating 8 - Good. 190 out of 1001 reviews
Rating 6 - Okay. 33 out of 1001 reviews
Rating 4 - Poor. 18 out of 1001 reviews
Rating 2 - Terrible. 11 out of 1001 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, good location, helpful staff. Would definitely recommend and would stay here again next time I visit London.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Overall stay very good, great location
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Ruby Hotels have personality and lovely rooms. Stayed at quite a few - they never disappoint
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room, very clean, helpful staff.
Stayed 2 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great little location. Wonderful staff.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely staff and perfect location
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing!
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service
Loved the location and staff were very friendly. I would stay here again
Stayed 5 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed my stay. hotel and room clean and peaceful. Most importantly every member of staff i meet was so friendly and helpful.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bar had an excellent selection totally on point
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well placed for nearby tube and train connections. Exceptionally friendly staff.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic location, modern, clean and design hotel. You cannot go wrong with this one.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel with super helpful and friendly staff, couldn’t fault our stay atall and the location is amazing!
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were clean and staff were helpful and friendly.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Staff & service, amenities, property conditions & facilities
The room was clean and staff was very helpful and friendly. I liked the location of the hotel.
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, great drinks
Stayed 4 nights in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Lovely room and great staff, great location
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Nice staff, comfy bed, great location on a nice street with lots of great cafes and food options
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Excellent stay , great location and staff were an amazing ! Great coffee too 👌
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room very clean..quirky
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The entire staff was amazing!
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely lovely staff. Clean and fun
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Located in a wonderful part of London - so close to the Tube and also walkable to great restaurants, Westminster, Parliament, and more. I also loved that I could borrow a guitar and take it to my room and play. Super fun vibe at the Ruby Lucy!
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very glad we booked the balcony, ended our evening with a very tasty cocktail from the bar outside watching the world go by. Everyone that worked there were really friendly. The room was lovely and airy, and having a Marshall speaker to connect to was a great touch. The room was quite bright in the morning, because everything in there is white, this wasn’t a problem for us at all as I always sleep with an eye mask anyway. A brilliant location, on a really vibrant street with some great amenities nearby. We will definitely come again when next in London!
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 2 nights in Apr 2026