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Ruby Lucy Hotel London by IHG

Property class: 4

Choose dates to view prices

Photo gallery for Ruby Lucy Hotel London by IHG

A cozy interior with a red armchair, yellow armchair, and a drum set.
A buffet setup with various food items and a seating area with a table and chairs.
A room with large windows, a sliding door, and a view of the cityscape.
Exterior
A modern hotel room with a bed, bedside table, lamp, mirror, and a large bathroom with a bathtub.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Bar
  • Housekeeping

Explore the area

View in a map
100 Lower Marsh, London, England, SE1 7AB
  • Place, London Eye
    ‪10 min walk‬
  • Place, River Thames
    ‪11 min walk‬
  • Place, Big Ben
    ‪15 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪81 min drive‬

Room options

View all photos for Room (Cosy)

A modern hotel room with a large bed, a glass-enclosed shower, and a minimalist design.

Room (Cosy)

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room (Lovely)

A modern hotel room with a bed, bedside table, lamp, mirror, and a large bathroom with a bathtub.

Room (Lovely)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room (Nest)

A modern hotel room with a large bed, a vanity with a mirror, and a television.

Room (Nest)

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room (Rubys Choice)

A modern hotel room with a large bed, a vanity with a mirror, and a television.

Room (Rubys Choice)

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room (Rubys Choice Upgraded)

A modern bedroom with a central bed, wooden headboard, and a decorative wall piece.

Room (Rubys Choice Upgraded)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, Accessible (Wow)

A hotel room with a large bed, a wooden headboard, two bedside lamps, a leather armchair, and wall-mounted circular decor.

Room, Accessible (Wow)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, Balcony (Wow)

A room with large windows, a sliding door, and a view of the cityscape.

Room, Balcony (Wow)

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room (Wow)

A modern hotel room with a large bed, a desk with a lamp, and a wall-mounted TV.

Room (Wow)

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 2
  • 1 Queen Bed

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About the neighborhood

London

Located in London City Centre, Ruby Lucy Hotel London by IHG is adjacent to The Vaults and within a 10-minute walk of other popular attractions like London Eye. This 75-room, 4-star hotel welcomes guests with conveniences like a bar/lounge, free in-room WiFi, and coffee/tea in a common area.

What's nearby

  • Old Vic - 1 min walk - 0.1 miles
  • Westminster Bridge - 10 min walk - 0.6 miles
  • London Eye - 10 min walk - 0.6 miles
  • River Thames - 11 min walk - 0.6 miles
  • Big Ben - 15 min walk - 0.8 miles

Getting around

  • Waterloo Station - 4 min walk
  • Lambeth North Underground Station - 4 min walk
  • Heathrow Airport (LHR) - 50 min drive

Restaurants

  • ‪McDonald's - ‬3 min walk
  • ‪Wasabi - ‬4 min walk
  • ‪Nero Express - ‬4 min walk
  • ‪Draughts - ‬4 min walk
  • ‪Benugo - ‬5 min walk

About this property

Ruby Lucy Hotel London by IHG

Ruby Lucy Hotel London by IHG features free WiFi in public areas, coffee in a common area, and express check-in. The front desk has multilingual staff standing by 24 hours a day to assist with luggage storage and securing valuables. Additional amenities include express check-out, a vending machine, and a water dispenser.
Flat-screen TVs come with satellite channels, and guests can stay connected with free WiFi. Beds sport premium bedding and bathrooms offer rainfall showers, hair dryers, and designer toiletries. Safes and desks are also standard.

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  • Free WiFi
  • Air conditioning
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking within 0.2 miles (GBP 20 per day)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 20 for adults and GBP 20 for children
  • A bar/lounge
  • Coffee and tea in common areas
  • Snack bar/deli

Family friendly

  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with satellite premium channels

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Desk
  • Heating
  • Individually decorated
  • Individually furnished
  • Laptop workspace
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Contactless check-in available
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for GBP 30 per pet, per stay
  • Dogs only
  • Service animals exempt from fees

Property payment types

  • American Express
  • Diners Club
  • Discover
  • Mastercard
  • Visa

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately GBP 20 for adults and GBP 20 for children
  • Offsite parking fee: GBP 20 per day (0.2 mi away)
  • Pet fee: GBP 30 per pet, per stay
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Ruby Lucy
Ruby Lucy Hotel London Hotel
Ruby Lucy Hotel London London
Ruby Lucy Hotel London Hotel London

Frequently asked questions

Is free cancellation available at Ruby Lucy Hotel London by IHG?

Ruby Lucy Hotel London by IHG offers free cancellation on some room rates. For specific requirements, look at the cancellation policy on Orbitz.

How much does it cost to stay at Ruby Lucy Hotel London by IHG?

As of Nov 7, 2026, prices found for a 1-night stay for 2 adults at Ruby Lucy Hotel London by IHG on Nov 22, 2026 start from $211, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do near Ruby Lucy Hotel London by IHG?

This hotel is situated in London City Centre within a 10-minute walk of London Eye and Westminster Bridge. You'll also find Big Ben and Westminster Abbey less than a mile away.

Is parking available on site at Ruby Lucy Hotel London by IHG?

No, this hotel doesn't offer parking.

Does Ruby Lucy Hotel London by IHG feature a casino on the premises?

No, Ruby Lucy Hotel London by IHG doesn't have a casino.

Will I find an indoor pool at Ruby Lucy Hotel London by IHG?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at Ruby Lucy Hotel London by IHG?

Couples staying at this hotel will appreciate amenities like premium bedding and a rainfall showerhead as well as a bar/lounge.

Does Ruby Lucy Hotel London by IHG have a hot tub?

No, this hotel doesn't have a spa tub.

Does Ruby Lucy Hotel London by IHG feature a restaurant that includes a breakfast menu?

Yes, Ruby Lucy Hotel London by IHG serves buffet breakfast on weekday mornings for a surcharge from its snack bar.

Will Ruby Lucy Hotel London by IHG allow pets to stay free of charge?

Although they can't stay for free, dogs are welcome at Ruby Lucy Hotel London by IHG for a fee of GBP 30 per pet, per stay.

Does Ruby Lucy Hotel London by IHG have connecting rooms available?

No, this hotel doesn't feature connecting guestrooms.

How close is the airport from Ruby Lucy Hotel London by IHG?

The closest major airport to Ruby Lucy Hotel London by IHG is London City Airport (LCY), which is 9.7 mi away (38 minutes by car). Another top airport is Heathrow Airport (LHR), which is located 18.4 mi away (50-minute drive).

Are there rooms with balconies that I can book at Ruby Lucy Hotel London by IHG?

Yes, some guestrooms at Ruby Lucy Hotel London by IHG offer a balcony and may feature city views.

Ruby Lucy Hotel London by IHG Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 752 out of 1002 reviews
Rating 8 - Good. 189 out of 1002 reviews
Rating 6 - Okay. 33 out of 1002 reviews
Rating 4 - Poor. 18 out of 1002 reviews
Rating 2 - Terrible. 10 out of 1002 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great visit and friendly staff.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a lovely hotel right in the middle of great restaurants in Lower Marsh. The staff was fantastic and accommodating, the decor so comfortable and inviting.
Stayed 3 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, room spacious and immaculately clean, staff very friendly and professional, looking forward to staying again.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, and location. Room was clean and nice. Really added to our trip! Lobby was very cute.
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, good location, helpful staff. Would definitely recommend and would stay here again next time I visit London.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Overall stay very good, great location
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely amazing stay, the location itself was the highlight or our trip, but the whole experience at Ruby Lucy was great! Will definitely come back again
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Ruby Hotels have personality and lovely rooms. Stayed at quite a few - they never disappoint
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room, very clean, helpful staff.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Ruby Lucy was amazing - tucked in behind Waterloo Station, it’s the perfect location to either walk to, or ride the tube to, most of the main attractions in London. The area itself is great fun to be in with bars, restaurants and the Vaults right there. The rooms are clean, modern and the beds are comfortable. Staff were very personable and helpful, and the lounge area was super funky ! The Ruby Lucy is going to be my pick when I come back to London !
Stayed 4 nights in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great little location. Wonderful staff.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely staff and perfect location
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service
Loved the location and staff were very friendly. I would stay here again
Stayed 5 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing!
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed my stay. hotel and room clean and peaceful. Most importantly every member of staff i meet was so friendly and helpful.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bar had an excellent selection totally on point
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well placed for nearby tube and train connections. Exceptionally friendly staff.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel with super helpful and friendly staff, couldn’t fault our stay atall and the location is amazing!
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Lovely room and great staff, great location
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were clean and staff were helpful and friendly.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic location, modern, clean and design hotel. You cannot go wrong with this one.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Staff & service, amenities, property conditions & facilities
The room was clean and staff was very helpful and friendly. I liked the location of the hotel.
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, great drinks
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Nice staff, comfy bed, great location on a nice street with lots of great cafes and food options
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about this hotel was top notch! From the extremely helpful and friendly staff members - upon check in/out and spending 10 minutes to find an electrical converter so we could charge our devices - a spotless comfortable and quiet room, fantastic delicious breakfast, outside spaces to enjoy at your leisure and a bustling pedestrian street with a great vibe close to Waterloo station. The breakfast was perfect, including barista made double shot cappuccinos, yum. There is not one thing I could possibly fault. We will most definitely return and recommend to others. Thanks for a wonderful stay!
Stayed 1 night in Jul 2026