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Best Western Chiswick Palace & Suites

3.0 star property
Victorian hotel with a 24-hour front desk and a bar

Choose dates to view prices

Photo gallery for Best Western Chiswick Palace & Suites

Lobby
Garden
Standard Studio, Multiple Beds, Non Smoking, Kitchenette | In-room safe, desk, laptop workspace, soundproofing
Restaurant
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Air conditioning
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
71-73 Chiswick High Road, London, England, W4 2LS
  • Place, Fuller’s Griffin Brewery
    ‪9 min walk‬
  • Place, Thames River
    ‪10 min walk‬
  • Place, Chiswick House
    ‪13 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪20 min drive‬

Room options

View all photos for Standard Single Room, 1 Twin Bed, Non Smoking

Standard Single Room, 1 Twin Bed, Non Smoking | In-room safe, desk, laptop workspace, soundproofing

Standard Single Room, 1 Twin Bed, Non Smoking

9.0 out of 10
Wonderful
(23 reviews)
  • 151 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking

Standard Room, 1 Double Bed, Non Smoking | In-room safe, desk, laptop workspace, soundproofing

Standard Room, 1 Double Bed, Non Smoking

9.0 out of 10
Wonderful
(36 reviews)
  • 180 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Twin Beds, Non Smoking

Standard Room, 2 Twin Beds, Non Smoking | In-room safe, desk, laptop workspace, soundproofing

Standard Room, 2 Twin Beds, Non Smoking

8.2 out of 10
Very good
(11 reviews)
  • 215 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | In-room safe, desk, laptop workspace, soundproofing

Standard Room, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(4 reviews)
  • 215 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Studio, Multiple Beds, Non Smoking, Kitchenette

Standard Studio, Multiple Beds, Non Smoking, Kitchenette | In-room safe, desk, laptop workspace, soundproofing

Standard Studio, Multiple Beds, Non Smoking, Kitchenette

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 King Beds

View all photos for Standard Room, Multiple Beds, Non Smoking

Standard Room, Multiple Beds, Non Smoking | In-room safe, desk, laptop workspace, soundproofing

Standard Room, Multiple Beds, Non Smoking

8.8 out of 10
Excellent
(9 reviews)
  • 295 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Standard Room, Multiple Beds, Non Smoking

Standard Room, Multiple Beds, Non Smoking | In-room safe, desk, laptop workspace, soundproofing

Standard Room, Multiple Beds, Non Smoking

8.0 out of 10
Very good
(2 reviews)
  • 295 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Kitchen (Full Kitchen)

Standard Room, 1 King Bed, Non Smoking, Kitchen (Full Kitchen) | In-room safe, desk, laptop workspace, soundproofing

Standard Room, 1 King Bed, Non Smoking, Kitchen (Full Kitchen)

  • 195 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Studio, Multiple Beds, Non Smoking, Kitchenette

In-room safe, desk, laptop workspace, soundproofing

Standard Studio, Multiple Beds, Non Smoking, Kitchenette

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Standard Room with Double Bed-Non-Smoking

  • Sleeps 2

Standard Room With 1 Double And 2 Single Beds-Non-Smoking

  • Sleeps 4

Standard Room With Single Bed, Non-Smoking

  • Sleeps 1

Standard Room with Double Bed and Single Bed-Non-Smoking

  • Sleeps 3

Standard Room, 2 Single Beds, Non Smoking

  • Sleeps 2

Studio

  • Sleeps 4

Standard King Room-Non-Smoking

  • Sleeps 2

King Room with Full Kitchen-Non-Smoking

  • Sleeps 2

1 Double 1 Single, Non-Smoking, Studio, Kitchenette

  • Sleeps 4

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About the neighborhood

London

Located in Chiswick within a short walk of Thames River, Best Western Chiswick Palace & Suites is within a few miles (5 km) of other popular sights such as Kensington High Street. The 110 rooms at this 3-star hotel include coffee makers, flat-screen TVs, and desk chairs.

What's nearby

  • Fuller’s Griffin Brewery - 9 min walk - 0.5 miles
  • Thames River - 10 min walk - 0.6 miles
  • Chiswick House - 13 min walk - 0.7 miles
  • Eventim Apollo - 5 min drive - 1.5 miles
  • Chiswick Park - 5 min drive - 1.1 miles

Getting around

  • Chiswick Station - 4 min drive
  • Turnham Green Station - 7 min walk
  • Heathrow Airport (LHR) - 20 min drive

Restaurants

  • ‪Starbucks - ‬4 min walk
  • ‪Chief Coffee - ‬6 min walk
  • ‪Grilandia Chiswick - ‬4 min walk
  • ‪The Packhorse & Talbot - ‬3 min walk
  • ‪High Road House - ‬3 min walk

About this property

Best Western Chiswick Palace & Suites

Victorian hotel with a 24-hour front desk and a bar
Guests of Best Western Chiswick Palace & Suites enjoy free WiFi in public areas, a meeting room, and a computer station. Self parking is available for GBP 12 per night. The 24-hour front desk has staff standing by to help with tours or tickets, luggage storage, and dry cleaning/laundry. Additional amenities include express check-out, a terrace, and a vending machine.
Guests can expect to find free WiFi and flat-screen TVs. Bathrooms offer hair dryers and free toiletries. Coffee makers, laptop-compatible safes, and phones are also available.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Uncovered self parking on site (GBP 12 per night)
  • Limited onsite parking

Food and drink

  • Full breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:30 AM to 10:30 AM on weekends; GBP 13.95 per person
  • A bar/lounge

Things to do

  • TV in common areas

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Computer station
  • Meeting room

Outdoors

  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Stair-free path to entrance
  • Vibrating pillow alarm
  • Well-lit path to entrance

More

  • Reception hall
  • Smoking not allowed
  • Victorian architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Desk
  • Desk chair
  • Heating
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 4:00 AM
Early check-in subject to availability
Early check-in fee: GBP 25
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately GBP 13.95 per person
  • Uncovered self parking fee: GBP 12 per night
  • Early check-in fee: GBP 25 (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
  • Check-in: 3:00 PM—-4:00 AM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.
  • This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • Parking has height restrictions.

Property is also known as

Best Western Chiswick
Best Western Chiswick Palace
Best Western Chiswick Palace Hotel
Best Western Chiswick Palace Hotel London
Best Western Chiswick Palace London
Chiswick Best Western
Chiswick Palace
Chiswick Palace Best Western
BEST WESTERN Chiswick Palace & Suites London, England
Best Western Chiswick Palace And Suites
Chiswick Hotel London
Best Chiswick & Suites London
Best Western Chiswick Palace & Suites Hotel
Best Western Chiswick Palace & Suites London
Best Western Chiswick Palace & Suites Hotel London

Frequently asked questions

What can I see within easy reach of Best Western Chiswick Palace & Suites?

This hotel is situated in Chiswick within a short 10-minute walk of Thames River. You'll also find Hyde Park and Westfield London Shopping Centre within a short drive.

Is there parking available at Best Western Chiswick Palace & Suites?

Yes, uncovered parking is offered for GBP 12 per night.

Does Best Western Chiswick Palace & Suites feature a casino on the premises?

No, Best Western Chiswick Palace & Suites doesn't have a casino.

Will I find an indoor pool at Best Western Chiswick Palace & Suites?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at Best Western Chiswick Palace & Suites?

Couples staying at this hotel will appreciate amenities like a bar plus some guestrooms include kitchens and city views.

Does Best Western Chiswick Palace & Suites have a hot tub?

No, there isn't a spa tub at this hotel.

Does Best Western Chiswick Palace & Suites feature a restaurant that includes a breakfast menu?

Best Western Chiswick Palace & Suites offers a full breakfast each morning for a surcharge though there is no restaurant.

Will Best Western Chiswick Palace & Suites allow pets to stay for free?

No, pets aren't allowed at Best Western Chiswick Palace & Suites though service animals are welcome.

Are there connecting rooms at Best Western Chiswick Palace & Suites?

No, there aren't connecting guestrooms at this hotel.

Where is the closest airport to Best Western Chiswick Palace & Suites?

The closest major airport to Best Western Chiswick Palace & Suites is Heathrow Airport (LHR), which is 11.4 mi away (20 minutes by car). Another top airport is London City Airport (LCY), which is around 13 mi away.

Are there rooms with balconies at Best Western Chiswick Palace & Suites?

No, there aren't any guestrooms with balconies at Best Western Chiswick Palace & Suites.

Reviews

Best Western Chiswick Palace & Suites Reviews

8.6

Excellent

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness
Rating 10 - Excellent. 507 out of 1000 reviews
Rating 8 - Good. 343 out of 1000 reviews
Rating 6 - Okay. 97 out of 1000 reviews
Rating 4 - Poor. 35 out of 1000 reviews
Rating 2 - Terrible. 18 out of 1000 reviews

Reviews

10/10 Excellent

Keith

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a quaint hotel. Nice, quiet location, close to train stop, and dining. Nice staff. Air conditioning and mini kitchen in room.
Stayed 2 nights in Aug 2025

10/10 Excellent

Trevor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

One Night Stay

Lovely hotel at the end of Chiswick High Road occupying some nice older buildings.Check in staff were very good and courteous and we were upgraded to suite which was unexpected but welcome.Car park on site which was very reasonable at £12 per day.Didnt have breakfast but it looked good.Nice clean room and shower.5 minutes from Turnham Green tube on the Circle line ideal for the west end.Glad we found this little gem and will be our go to hotel for whenever in London
Stayed 1 night in Sep 2025

8/10 Good

kevin

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Room comfort
Air conditioner in kitchen area was not working properly. Sounded like it needed refilling.
Stayed 2 nights in Aug 2025

8/10 Good

Craig

Liked: Cleanliness, staff & service, property conditions & facilities

Ok for the cost

Had a wait in reception but friendly receptionist who gave us an upgrade which was gratefully received as a king size bed. Pillows were hard and no alternatives in room.
Stayed 1 night in Aug 2025

2/10 Terrible

Mohanad

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The pillows are very uncomfortable, too big, too high and not soft, and the TV does not work properly.
Stayed 1 night in Aug 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely clean hotel room with everything you need including tea and coffee making facilities and a well stocked bathroom.
Stayed 1 night in Aug 2025

10/10 Excellent

Teresa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfectly located lodging in the heart of lovely Chiswick, London area. Convenient to everything. Clean and courteous service!
Stayed 8 nights in Aug 2025

8/10 Good

Sameer

Liked: Property conditions & facilities
Small Rooms but overall good
Stayed 4 nights in Jul 2025

10/10 Excellent

Igor

Liked: Cleanliness, staff & service, property conditions & facilities
Nice quiet area, convenient location not far from the Tube.
Stayed 5 nights in Jun 2025

10/10 Excellent

Maritza

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, nice accommodations, and great breakfast.
Stayed 2 nights in Aug 2025

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
I stayed 12 nights for a work trip and everything was fine. They upgraded my room for free and every day provided clean towels etc. would definitely visit again.
Stayed 12 nights in Jul 2025

10/10 Excellent

Merve

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was perfectly well I strongly suggest
Stayed 4 nights in Aug 2025

10/10 Excellent

Betty

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, walking distances to restaurants, cafes, local stores and public transportation. The staff were professional and friendly. Our room was newly remodeled, just perfect!
Stayed 4 nights in Jul 2025

8/10 Good

Sean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Milsoms in London

Very good service from the staff during our brief stay - they were very attentive and helpful and certainly made our stay more enjoyable - thank you@
Stayed 2 nights in Aug 2025

10/10 Excellent

Katie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Keith

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Alexandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

6/10 Okay

Jain

Traveled with family
Disliked: Room comfort

Air-conditioning problem on hot day

The air conditioning in one of our rooms hasn't been working, and since we also have an underground room, opening windows isn't an option. We've reported this issue twice, but nothing has been done to resolve it. Now, at checkout, the manager is offering a discount on our next stay and free breakfast — but frankly, that's not acceptable. When we're paying nearly £300 per night, we expect a comfortable and hassle-free experience. Given the inconvenience, a refund is more appropriate.
Stayed 1 night in Jul 2025

10/10 Excellent

Lori

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We loved the location with nice cafes close by and easy walk to the tube. Room was clean, newly renovated and comfortable.
Stayed 4 nights in Jul 2025

8/10 Good

Amanda

Liked: Cleanliness, property conditions & facilities
Efficient check in nice large room good shower. Noisy room facing main road at ground level
Stayed 1 night in Jul 2025

10/10 Excellent

Marybeth

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2025

10/10 Excellent

Jenni, Saint Louis

Liked: Cleanliness, property conditions & facilities
Excellent service, clean room!
Stayed 1 night in Jul 2025

6/10 Okay

Jean

Liked: Cleanliness, staff & service
Stayed 3 nights in Jul 2025

10/10 Excellent

Robyn

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, clean room, prompt check in, no complaints
Stayed 1 night in Jul 2025

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