Best Western Chiswick Palace & Suites

3.0 star property
Victorian hotel with a 24-hour front desk and a bar

Choose dates to view prices

Photo gallery for Best Western Chiswick Palace & Suites

Lobby
Standard Studio, Multiple Beds, Non Smoking, Kitchenette | 1 bedroom, in-room safe, desk, laptop workspace
Garden
Exterior
Restaurant

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Air conditioning
  • Bar
  • 24/7 front desk
  • Housekeeping
  • Parking available

Explore the area

View in a map
71-73 Chiswick High Road, London, England, W4 2LS
  • Place, Eventim Apollo
    ‪3 min drive‬
  • Place, Kensington High Street
    ‪6 min drive‬
  • Place, Westfield London Shopping Centre
    ‪7 min drive‬
  • Airport, London (LHR-Heathrow)
    ‪19 min drive‬

Room options

Standard Single Room, 1 Twin Bed, Non Smoking

9.0 out of 10
Wonderful
(23 reviews)
  • 151 sq ft
  • Sleeps 1
  • 1 Twin Bed

Standard Room, 1 Double Bed, Non Smoking

9.0 out of 10
Wonderful
(34 reviews)
  • 180 sq ft
  • Sleeps 2
  • 1 Double Bed

Standard Room, 2 Twin Beds, Non Smoking

8.2 out of 10
Very good
(11 reviews)
  • 215 sq ft
  • Sleeps 2
  • 2 Twin Beds

Standard Room, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(4 reviews)
  • 215 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Studio, Multiple Beds, Non Smoking, Kitchenette

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 King Beds

Standard Room, Multiple Beds, Non Smoking

8.8 out of 10
Excellent
(9 reviews)
  • 295 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Standard Room, Multiple Beds, Non Smoking

8.0 out of 10
Very good
(2 reviews)
  • 295 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

Standard Room, 1 King Bed, Non Smoking, Kitchen (Full Kitchen)

  • 195 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Studio, Multiple Beds, Non Smoking, Kitchenette

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

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About the neighborhood

London

Located in Chiswick within a short walk of Thames River, Best Western Chiswick Palace & Suites is within a few miles (5 km) of other popular sights such as Kensington High Street. The 110 rooms at this 3-star hotel include coffee makers, flat-screen TVs, and desk chairs.

What's nearby

  • Eventim Apollo - 3 min drive - 1.5 miles
  • Kensington High Street - 6 min drive - 2.3 miles
  • Olympia Events - 6 min drive - 2.3 miles
  • Westfield London Shopping Centre - 7 min drive - 2.7 miles
  • Hyde Park - 11 min drive - 4.3 miles

Getting around

  • Chiswick Station - 4 min drive
  • Turnham Green Station - 7 min walk
  • Heathrow Airport (LHR) - 20 min drive

Restaurants

  • ‪Starbucks - ‬4 min walk
  • ‪Chief Coffee - ‬6 min walk
  • ‪High Road House - ‬3 min walk
  • ‪The Packhorse & Talbot - ‬3 min walk
  • ‪Pho - ‬2 min walk

About this property

Best Western Chiswick Palace & Suites

Victorian hotel with a 24-hour front desk and a bar
Guests of Best Western Chiswick Palace & Suites enjoy free WiFi in public areas, a meeting room, and a computer station. Self parking is available for GBP 12 per night. The 24-hour front desk has staff standing by to help with tours or tickets, luggage storage, and dry cleaning/laundry. Additional amenities include express check-out, a terrace, and a vending machine.
Guests can expect to find free WiFi and flat-screen TVs. Bathrooms offer hair dryers and free toiletries. Coffee makers, laptop-compatible safes, and phones are also available.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Uncovered self parking on site (GBP 12 per night)
  • Limited onsite parking

Food and drink

  • Full breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:30 AM to 10:30 AM on weekends; GBP 13.95 per person
  • A bar/lounge

Things to do

  • TV in common areas

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Computer station
  • Meeting room

Outdoors

  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Stair-free path to entrance
  • Vibrating pillow alarm
  • Well-lit path to entrance

More

  • Reception hall
  • Smoking not allowed
  • Victorian architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Desk
  • Desk chair
  • Heating
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 4:00 AM
Early check-in subject to availability
Early check-in fee: GBP 25
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately GBP 13.95 per person
  • Uncovered self parking fee: GBP 12 per night
  • Early check-in fee: GBP 25 (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
  • Check-in: 3:00 PM—-4:00 AM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.
  • This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • Parking has height restrictions.

Property is also known as

Best Western Chiswick
Best Western Chiswick Palace
Best Western Chiswick Palace Hotel
Best Western Chiswick Palace Hotel London
Best Western Chiswick Palace London
Chiswick Best Western
Chiswick Palace
Chiswick Palace Best Western
BEST WESTERN Chiswick Palace & Suites London, England
Best Western Chiswick Palace And Suites
Chiswick Hotel London
Best Chiswick & Suites London
Best Western Chiswick Palace & Suites Hotel
Best Western Chiswick Palace & Suites London
Best Western Chiswick Palace & Suites Hotel London

Frequently asked questions

What can I see within easy reach of Best Western Chiswick Palace & Suites?

This hotel is situated in Chiswick within a short 10-minute walk of Thames River. You'll also find Kensington High Street and Hyde Park within a short drive.

Will I be able to park at Best Western Chiswick Palace & Suites?

Yes, uncovered parking is offered for GBP 12 per night.

Does Best Western Chiswick Palace & Suites feature a casino on the premises?

No, Best Western Chiswick Palace & Suites doesn't have a casino.

Will I find an indoor pool at Best Western Chiswick Palace & Suites?

No, there is no indoor pool at this hotel.

Is Best Western Chiswick Palace & Suites good for couples?

Couples staying at this hotel will appreciate amenities like a bar plus some guestrooms include kitchens and city views.

Are there hot tubs at Best Western Chiswick Palace & Suites?

No, there isn't a spa tub at this hotel.

Does Best Western Chiswick Palace & Suites feature a restaurant that includes a breakfast menu?

Best Western Chiswick Palace & Suites offers a full breakfast each morning for a surcharge though there is no restaurant.

Will Best Western Chiswick Palace & Suites allow pets to stay for free?

No, pets aren't allowed at Best Western Chiswick Palace & Suites though service animals are welcome.

Does Best Western Chiswick Palace & Suites have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

Where is the closest airport to Best Western Chiswick Palace & Suites?

The closest major airport to Best Western Chiswick Palace & Suites is Heathrow Airport (LHR), which is 11.4 mi away (20 minutes by car). Another top airport is London City Airport (LCY), which is around 13 mi away.

Can I book a room with a balcony at Best Western Chiswick Palace & Suites?

No, there aren't any guestrooms with balconies at Best Western Chiswick Palace & Suites.

Best Western Chiswick Palace & Suites Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 508 out of 1009 reviews
Rating 8 - Good. 348 out of 1009 reviews
Rating 6 - Okay. 100 out of 1009 reviews
Rating 4 - Poor. 35 out of 1009 reviews
Rating 2 - Terrible. 18 out of 1009 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Alexandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

6/10 Okay

Jain

Traveled with family
Disliked: Room comfort

Air-conditioning problem on hot day

The air conditioning in one of our rooms hasn't been working, and since we also have an underground room, opening windows isn't an option. We've reported this issue twice, but nothing has been done to resolve it. Now, at checkout, the manager is offering a discount on our next stay and free breakfast — but frankly, that's not acceptable. When we're paying nearly £300 per night, we expect a comfortable and hassle-free experience. Given the inconvenience, a refund is more appropriate.
Stayed 1 night in Jul 2025

10/10 Excellent

Lori

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We loved the location with nice cafes close by and easy walk to the tube. Room was clean, newly renovated and comfortable.
Stayed 4 nights in Jul 2025

8/10 Good

Amanda

Liked: Cleanliness, property conditions & facilities
Efficient check in nice large room good shower. Noisy room facing main road at ground level
Stayed 1 night in Jul 2025

10/10 Excellent

Marybeth

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2025

10/10 Excellent

Jenni, Saint Louis

Liked: Cleanliness, property conditions & facilities
Excellent service, clean room!
Stayed 1 night in Jul 2025

6/10 Okay

Jean

Liked: Cleanliness, staff & service
Stayed 3 nights in Jul 2025

10/10 Excellent

Robyn

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, clean room, prompt check in, no complaints
Stayed 1 night in Jul 2025

10/10 Excellent

Sarah

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great staff, location and comfy beds.

The staff were so friendly and helpful. They even offered an alternative room on the ground floor when they saw my mum was older, which was so kind of them. We kept our original room as it was a suite with kitchen. We used the kitchen and it was perfect for us. Beds were very comfy and room very quiet. Great location in Chiswick. I’d definitely stay here again.
Stayed 1 night in Jul 2025

6/10 Okay

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Lovely room, terrible night's sleep

We were allocated room 5 which was between a toilet and a stairwell. Overnight we could hear guests passing the room and when they used the toilet, it felt like they were coming into our room. Very poor soundproofing. The adjacent room's guests got up at 5am and shortly after, staff started preparing breakfast, all very noisy from our room and so despite the lovely bed and quiet air con, we didnt sleep very well at all.
Stayed 1 night in Jul 2025

10/10 Excellent

Elva NElly

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Customer service is great. Small Hotel not a highrise, but they make you feel at home. Everything is clean. Stores for convenience needs just a minute away. I booked 2 in the beginning of my 14 day stay in the UK, I liked it and booked again on my last 2 days in the UK.
Stayed 2 nights in Jun 2025

10/10 Excellent

Natali

Traveled with family
Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jun 2025

8/10 Good

Mary

Liked: Cleanliness, staff & service, room comfort
Stayed 4 nights in Jun 2025

6/10 Okay

Stephen, Yardley

Stayed 4 nights in Jun 2025

6/10 Okay

Jennifer

Stayed 2 nights in Jun 2025

10/10 Excellent

David

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

6/10 Okay

Brian

Liked: Cleanliness, staff & service, property conditions & facilities

Room for improvement in rooms

We were upgraded to their Suite room There wasn't any blinds on velux windows allowed at sunrise our room to have daylight coming in at 4.30 am! Also no draws for clothing? Also bathroom was so small sitting on toilet leaning forward your head touched the wall in front of you! Towel radiator was red hot and you could burn your body entering the bathroom.
Widow after complaint made
Plenty of room for extra chairs and chest of drawers!
Stayed 2 nights in Jun 2025

10/10 Excellent

Raymond F

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel is a nice neighbourhood in London
Stayed 1 night in Jun 2025

8/10 Good

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Neil, Cowdenbeath

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent hotel in a great location. This is the second time we have stayed here which says it all.
Stayed 3 nights in Jun 2025

8/10 Good

Patricia

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Staff were awesome! Breakfast was great! Carpet is very worn and needs replacing.
Stayed 1 night in Jun 2025

10/10 Excellent

Raymond

Liked: Cleanliness, amenities, property conditions & facilities
Great please to stay at in Chiswick
Stayed 1 night in May 2025

10/10 Excellent

Simon

Stayed 4 nights in Feb 2025

10/10 Excellent

Dean

Stayed 1 night in Jun 2025

10/10 Excellent

Rebecca

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brilliant staff, very welcoming and a lovely room. Will be back!
Stayed 1 night in May 2025