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The Savoy, A Fairmont Managed Hotel

5.0 out of 5.0

Recent guest reviews

The Savoy is a world class hotel in every way. Everything from staff attention to food was great. The hotel has been remodeled and is beautiful. We were close to Big Ben, the Tower of London, Westminster Abbey and Parliament. Many shops and pubs were nearby. Lovely hotel I would go to again.

Beautiful historic hotel with excellent service. Great location for being able to walk along the River to the major sights, and also close the Covent Garden and Theatre district. We stayed with our 6 year old daughter and they had a stuffed animal and a tray of sweets in the room for her....big smile to her face.

Had an amazing stay, amazing food staff and service, no complaints

Great rooms,superior staff. Concierge very helpful for theater and dinner

Close to tube station. Room is spacious and comfortable. The amenities are superb!

I was looking forward to my visit to the Savoy during a business trip to London. What I experienced was even better. The room was perfect, very clean, well maintained and extremely comfortable. The staff was very accommodating on every level and always smiled and greeted me every time they were encountered. Nightly turn down service seems to be slipping away from the hotel business but is alive and well at the Savoy. I was told the hotel was very busy during my stay but never would have guessed because based on the availability and professionalism of the staff.

This is one of the most beautiful hotels, and it carries the Fairmont name. We were very excited to celebrate our anniversary and my birthday here. It was very expensive, but we thought it would be worth it. Unfortunately, we were very wrong. Every day seemed to have its own issue. To start, they stuck us in a horrible room. After 2 days, they finally moved us into a room that was much nicer. They brought us cake and strawberries for celebrating. Then housekeeping removed them, and they were never replaced as we were told they would be. They had us checking out on the wrong date, and I had to spend an hour arguing with them about our pre-paid room, and the dates we had paid for, which almost caused us to miss our train to Paris. They double locked our room while we were in Paris, which was great, but we could not get back in, even after we were told we would be able to. Staff walked into our room multiple times without knocking. The last straw was when my earrings went missing the day we were checking out. The hotel has "found" the earrings, but this was completely unacceptable. The disappointment can't be put into words. We spent a LOT of money for this hotel, and it was not worth it.

My only complaint is housekeeping knocking on door before 9.00 am. Overall however an amazing hotel, which in itself was wrth the trip to London. I plan to stay there again !

Everything about this hotel was perfect, Location with access to all of the London hotspots, staff was friendly And helpful, The deluxe room we stayed at was very big especially considering European hotel size.

best hotel best service would recommend it to any one going to london staff treated us so well very need meet service was also very fast p.s. dont miss tea time

An absolutely first rate stay at a first rate hotel. Perhaps the most outstanding feature is the ability of the staff to make everyone feel completely comfortable. I am unfortunately not in the habit of staying in hotels in this price range on a regular basis but as a special treat it was well worth it. Whether dining in the Savoy Grill, having cocktails in the American Bar or simply being shown to our room, the staff made my wife and I feel completely at home. I may have to wait for the kids to graduate from college before I go again but I know that I will be looking forward to it.

From the moment we arrived until my sister and I left, we were handled in the most professional and caring way. The rooms were beautiful and the beds were very comfortable. the aura of the hotel is very rich and deeply historic. Hope to make our way back to London in the near future. Thank you.

excellet service

Beautiful renovated stately hotel. Still ironing out some re-opening kinks but it is a spectacular renovation and has great promise for luxury travel. Spacious rooms for London, very comfortable beds, heated bathroom tiled floor, great showers and bathtub. Wonderful location on the historic Strand, near theatre district--short walk to all transportation--Charing Cross and Convent Garden tube stops, key bus stops, plus entertainment center. Note that when you pull into the drive, they pull in on the right side and apparently the only hotel in London with a right side drive. According to the doorman (who was wonderful), Queen Victoria rode on the right side of her carriage so they permanently changed the entrance to accommodate her.

Strand London England

Hotel highlights

  • Walking distance to Covent Garden Market and Coca-Cola London Eye
  • Free WiFi in rooms and public areas
  • Onsite dining
  • Spa

Located in City of Westminster, The Savoy, A Fairmont Managed Hotel is within a 5-minute walk of Covent Garden Market and within 15 minutes of other popular attractions like Coca-Cola London Eye. This 267-room, 5-star hotel has 4 restaurants, a full-service spa, and an indoor pool. Centrally located in London, the hotel is also a short walk from King's College London and Royal Opera House.


Dining

Enjoy a drink at the cocktail bar or relish the seafood at Kaspars , one of 4 onsite restaurants, which serves breakfast, lunch, and dinner. Savor a meal from the privacy of your room with 24-hour room service, or get a pick-me-up at the coffee shop/café. For your convenience, a English breakfast is served each morning for a fee.


Rooms

All of The Savoy, A Fairmont Managed Hotel's 267 rooms are individually decorated and have an array of amenities, including MP3 docks, minibars, and coffee makers. Guests can expect to find free WiFi and wired Internet, plus flat-screen TVs with digital channels and pay movies. Beds are dressed in Frette Italian sheets and bathrooms offer deep soaking tubs, hair dryers, and designer toiletries. Other amenities include free newspapers, free local calls, and free bottled water.


Property features

Guests of The Savoy, A Fairmont Managed Hotel enjoy a full-service spa, an indoor pool, and a health club. Valet parking is GBP 50 per day if you plan to drive, or hop aboard the airport shuttle (available 24 hours) for GBP 180 per vehicle one way. A multilingual staff is on hand to assist with dry cleaning/laundry, concierge services, and securing valuables. Other amenities at this luxury hotel include a sauna, free WiFi in public areas, and conference space.

Room options

Deluxe Room, 1 King Bed

King 1 | Sleeps 3

Luxury Room, 1 King Bed

King 1 | Sleeps 3

Luxury Room, 1 King Bed, River View

King 1 | Sleeps 3

Junior Suite

King 1 | Sleeps 3

Guest reviews for The Savoy

Everyone (4) Couples (5) Business (1) Family (2) Other (2)
5

wonderful hotel in central location.

Everyone

The Savoy is a world class hotel in every way. Everything from staff attention to food was great. The hotel has been remodeled and is beautiful. We were close to Big Ben, the Tower of London, Westminster Abbey and Parliament. Many shops and pubs were nearby. Lovely hotel I would go to again.

By on Jul 31, 2017

Review comment responded on Aug 3, 2017

Thank you for taking the time to write review following your recent stay with us. It is always such a pleasure to read such kind words from our guests, and we are delighted that everything met your expectations, and you enjoyed our enviable central location in London. At The Savoy we take great pride in providing the very highest levels of service to our guests, ensuring each and every need is met. I am so pleased we achieved this during your visit and will have pleasure in sharing your comments with my colleagues. We all very much look forward to welcoming you back to enjoy another Savoy experience some time soon. With kindest regards, Philip Barnes Managing Director

5

classic london hotel

Everyone

Beautiful historic hotel with excellent service. Great location for being able to walk along the River to the major sights, and also close the Covent Garden and Theatre district. We stayed with our 6 year old daughter and they had a stuffed animal and a tray of sweets in the room for her....big smile to her face.

By , from New Jersey on Apr 24, 2017

Review comment responded on Apr 26, 2017

Dear Tom, Dear Tom, Thank you for taking the time to leave such positive feedback. We are delighted you and your family had such a great stay at The Savoy and enjoyed our central location which really is so convenient for visiting most of the major attractions. I am so pleased your daughter enjoyed her gifts - we really do like to make sure that guests of all ages are well taken care of and have the most wonderful experience. We hope to have the pleasure of welcoming you back to The Savoy very soon. Kind regards, Philip Barnes, Managing Director

5

amazing. better than the ritz

Everyone

Had an amazing stay, amazing food staff and service, no complaints

By on Apr 21, 2017

Review comment responded on Apr 23, 2017

Thank you for taking the time to leave such positive feedback. We are delighted you enjoyed your stay with us, and thank you for your kind comments regarding the food and service - I am so pleased you enjoyed them both. We hope to have the pleasure of welcoming you back to The Savoy very soon. Kind regards, Philip Barnes, Managing Director

5

fabulous facility, and staff. great location

Everyone

Great rooms,superior staff. Concierge very helpful for theater and dinner

By , from North Andover, MA on Dec 2, 2016

Review comment responded on Dec 5, 2016

Dear Wayne, Thank you for taking the time to share your recent Savoy experience with us. We were delighted to read you enjoyed our central location and found our dedicated team of service staff to be especially helpful. We hope to have the pleasure of welcoming you back to The Savoy soon. Kind regards, Philip Barnes

5

excellent!

Couples

Close to tube station. Room is spacious and comfortable. The amenities are superb!

By on Nov 20, 2014

5

more than i expected.

BusinessTravelers

I was looking forward to my visit to the Savoy during a business trip to London. What I experienced was even better. The room was perfect, very clean, well maintained and extremely comfortable. The staff was very accommodating on every level and always smiled and greeted me every time they were encountered. Nightly turn down service seems to be slipping away from the hotel business but is alive and well at the Savoy. I was told the hotel was very busy during my stay but never would have guessed because based on the availability and professionalism of the staff.

By on Nov 15, 2014

1

an unfortunate tragedy

Couples

This is one of the most beautiful hotels, and it carries the Fairmont name. We were very excited to celebrate our anniversary and my birthday here. It was very expensive, but we thought it would be worth it. Unfortunately, we were very wrong. Every day seemed to have its own issue. To start, they stuck us in a horrible room. After 2 days, they finally moved us into a room that was much nicer. They brought us cake and strawberries for celebrating. Then housekeeping removed them, and they were never replaced as we were told they would be. They had us checking out on the wrong date, and I had to spend an hour arguing with them about our pre-paid room, and the dates we had paid for, which almost caused us to miss our train to Paris. They double locked our room while we were in Paris, which was great, but we could not get back in, even after we were told we would be able to. Staff walked into our room multiple times without knocking. The last straw was when my earrings went missing the day we were checking out. The hotel has "found" the earrings, but this was completely unacceptable. The disappointment can't be put into words. We spent a LOT of money for this hotel, and it was not worth it.

By on Oct 18, 2014

5

savoy

Singles

My only complaint is housekeeping knocking on door before 9.00 am. Overall however an amazing hotel, which in itself was wrth the trip to London. I plan to stay there again !

By on Aug 23, 2013

5

world class hotel

Families

Everything about this hotel was perfect, Location with access to all of the London hotspots, staff was friendly And helpful, The deluxe room we stayed at was very big especially considering European hotel size.

By on Apr 28, 2013

5

luxury

Couples

best hotel best service would recommend it to any one going to london staff treated us so well very need meet service was also very fast p.s. dont miss tea time

By on May 6, 2012