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Chester Hotel

2.0 star property
Georgian hotel in London with a 24-hour front desk

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Photo gallery for Chester Hotel

Single Room, Ensuite | Premium bedding, memory foam beds, individually decorated
Superior Double Room, 1 Double Bed, Refrigerator | Television
View from property
City Apartment | Living area | 40-inch LED TV with digital channels, Smart TV
Property entrance

Reviews

6.2 out of 10

Popular amenities

  • Free WiFi
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
27-29 Longmoore Street, Victoria, Westminster, London, England, SW1V 1JQ
  • Place, Victoria Station Travel Information Centre
    ‪5 min walk‬
  • Place, Apollo Victoria Theatre
    ‪5 min walk‬
  • Place, Buckingham Palace
    ‪14 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪41 min drive‬

Room options

View all photos for Single Room, Ensuite

Single Room, Ensuite | Premium bedding, memory foam beds, individually decorated

Single Room, Ensuite

  • 60 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Double Room, Ensuite

Premium bedding, memory foam beds, individually decorated

Double Room, Ensuite

  • 96 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room, Ensuite

Twin Room, Ensuite | Premium bedding, memory foam beds, individually decorated

Twin Room, Ensuite

  • 129 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Quadruple Room, Ensuite

Family Quadruple Room, Ensuite | Premium bedding, memory foam beds, individually decorated

Family Quadruple Room, Ensuite

  • 161 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Triple Room, Ensuite

Premium bedding, memory foam beds, individually decorated

Triple Room, Ensuite

  • 161 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bed

View all photos for Superior Double Room, 1 Double Bed, Refrigerator

Premium bedding, memory foam beds, individually decorated

Superior Double Room, 1 Double Bed, Refrigerator

  • 108 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Small budget Single box size room, no windows, no AC, shared bathroom and WC

Small budget Single box size room, no windows, no AC, shared bathroom and WC | Premium bedding, memory foam beds, individually decorated

Small budget Single box size room, no windows, no AC, shared bathroom and WC

  • Sleeps 1
  • 1 Twin Bed

View all photos for Economy Double Room

Premium bedding, memory foam beds, individually decorated

Economy Double Room

  • 80 sq ft
  • Sleeps 2
  • 1 Large Twin Bed

View all photos for City Apartment

City Apartment | Living area | 40-inch LED TV with digital channels, Smart TV

City Apartment

  • 600 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 2 Double Beds and 1 Twin Sofa Bed

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About the neighborhood

London

Located in London City Centre within a short walk of Victoria Station Travel Information Centre, Chester Hotel is within a mile (2 km) of other popular sights such as Buckingham Palace. The 20 rooms at this hotel include coffee makers, LED TVs, and Smart TVs.

What's nearby

  • Victoria Station Travel Information Centre - 5 min walk - 0.3 miles
  • Apollo Victoria Theatre - 5 min walk - 0.3 miles
  • Victoria Palace Theatre - 6 min walk - 0.4 miles
  • Thames River - 12 min walk - 0.7 miles
  • Buckingham Palace - 14 min walk - 0.8 miles

Getting around

  • London (ZEP-Victoria Train Station) - 6 min walk
  • Victoria Underground Station - 6 min walk
  • London City Airport (LCY) - 49 min drive

Restaurants

  • ‪The Queens Arms - ‬3 min walk
  • ‪The Marquis of Westminster - ‬1 min walk
  • ‪The Prince Of Wales - ‬1 min walk
  • ‪Victoria Taps - ‬2 min walk
  • ‪Cyprus Mangal - ‬1 min walk

About this property

Chester Hotel

Georgian hotel in London with a 24-hour front desk
A local mainstay since 1900, Chester Hotel offers free WiFi in public areas, express check-in, and express check-out. The front desk has multilingual staff standing by 24 hours a day to assist with concierge services and luggage storage. Additional amenities include an ATM, a reception hall, and a hair salon.
40-inch LED TVs come with digital channels, and guests can stay connected with free WiFi. Memory foam beds sport premium bedding and bathrooms offer free toiletries. Coffee makers are also available.
The recreational activities listed below are available either on site or nearby; fees may apply.

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Front of property
Ebury House
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  • Housekeeping
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Things to do

  • Bicycle rentals
  • Playground
  • TV in common areas

Family friendly

  • Playground

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • No elevator

More

  • 2 buildings
  • 3 floors
  • Built in 1900
  • Georgian architecture
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Memory foam mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Shower
  • Towels provided

Entertainment

  • 40-inch smart TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Heating
  • Individual decor
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests planning to arrive outside of normal check-in hours must contact this property in advance to arrange check-in.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Children 8 years old and younger stay free when using existing bedding

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts major credit cards, debit cards, and mobile payments; cash is not accepted
Mobile payment options include: Apple Pay and Tap & Go
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts major credit cards, debit cards, and mobile payments. Cash is not accepted.
  • Mobile payment options include: Apple Pay and Tap & Go.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.

Additional information about polices, regulations, and more:

  • The hotel can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • There are no elevators.
  • No cribs or infant beds are available.

Property is also known as

Chester Hotel London
Hotel Chester London
London Chester Hotel
Chester Hotel London, England
Chester Hotel Victoria
Chester Victoria
The Chester Hotel
Chester Hotel Hotel
Chester Hotel London
Chester Hotel Victoria

Frequently asked questions

Are free cancellation options available at Chester Hotel?

Chester Hotel offers free cancellation on select room rates. To learn more, take a look at the cancellation policy on our site.

What's there to see close to Chester Hotel?

This hotel is situated in London City Centre within a short 16-minute walk of Buckingham Palace and also 17 minutes on foot from Westminster Abbey. You'll also find Green Park and Sloane Square less than a mile away.

Will I be able to park at Chester Hotel?

No, this hotel doesn't offer parking.

Does Chester Hotel feature a casino on the premises?

No, Chester Hotel doesn't have a casino.

Will I find an indoor pool at Chester Hotel?

No, there is no indoor pool at this hotel.

Is Chester Hotel a good place to stay for couples?

Couples staying at this hotel will appreciate amenities like a memory foam mattress and a smart TV as well as concierge services.

Does Chester Hotel have a hot tub?

No, there isn't a spa tub at this hotel.

Does Chester Hotel feature a restaurant that includes a breakfast menu?

No, Chester Hotel doesn't have a restaurant that serves breakfast.

Will Chester Hotel allow pets to stay free of charge?

No, pets aren't allowed at Chester Hotel.

Are there connecting rooms at Chester Hotel?

No, this hotel doesn't feature connecting guestrooms.

Where is the closest airport to Chester Hotel?

The closest major airport to Chester Hotel is London City Airport (LCY), which is 10.4 mi away (49 minutes by car). Another top airport is Heathrow Airport (LHR), which is located 16.2 mi away (45-minute drive).

Are there rooms with balconies at Chester Hotel?

No, at Chester Hotel, there aren't any guestrooms that list a balcony.

Chester Hotel Reviews

Reviews

6.2
Rating 10 - Excellent. 176 out of 1000 reviews
Rating 8 - Good. 249 out of 1000 reviews
Rating 6 - Okay. 216 out of 1000 reviews
Rating 4 - Poor. 161 out of 1000 reviews
Rating 2 - Terrible. 198 out of 1000 reviews

6.2/10

Cleanliness

6.6/10

Staff & service

5.8/10

Amenities

5.8/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

8/10 Good

Heather

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bathrooms are small for a 5’5/6’11 person and no A.C. Within walking distance to a bunch of things and even farther (if you don’t mind walk) all site seeing structures. Bed was comfy staff was friendly.
Stayed 2 nights in Jun 2025

2/10 Terrible

Hannah

Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The lady behind reception was lovely. I booked the cheapest single room for a quick overnight stay, however it wasn’t really a room, it was more like a cupboard behind reception. The wall was very thin and I could hear everyone coming in and out and the phone ringing like it was in my room. The bed wasn’t really made (the under sheet was just thrown on and not made properly), there were dirty earbuds on the floor and there was a window above the door that I couldn’t cover up (no curtain to close, just a window straight out to the lit hall with the lightbulb right outside). I had to ask the lady behind reception to turn the light in the hallway off so that I could go to sleep. The tv in the room didn’t work, but it did keep turning itself on throughout the night waking me up with the light. When I first came in, it was turned on a set to Babestation. The shared toilet had a constant massive puddle on the floor that you had to stand in, to use the loo and the shared shower was so dirty I couldn’t use it. Sodden towels on the floor and used/empty bottles and wrappers everywhere. Not a comfortable stay at all. I had to leave as soon as I woke up and showered/used a restroom elsewhere. I didn’t complain as I figured I’d booked a £45 room but still, regardless of that, I’ve had cheap rooms elsewhere and this was a terrible stay that I wouldn’t book again.
Stayed 1 night in Oct 2025

8/10 Good

Soufiane

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

6/10 Okay

Shannon

Traveled with partner
Disliked: Cleanliness, staff & service, amenities
Love the location. Near transport and lots of restaurants. The hotel itself was pretty basic. The room was tiny and not the cleanest. Good for a short term stay if you just need a bed for the night.
Stayed 3 nights in Sep 2025

10/10 Excellent

Leo

Stayed 1 night in Aug 2025

10/10 Excellent

YOUNGJUN

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

6/10 Okay

LAI LING

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

8/10 Good

Tim

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good value for a hotel right by Victoria.

I thought this was a very reasonably priced hotel considering it is literally 5 mins walk from Victoria! Room was fine - memory foam mattress meant a good night's sleep. Shower was nice and powerful, there was a fridge and a tv so overall I was happy. Only very slight thing was there didn't seem to be a remote for the tv but that was a minor thing.
Stayed 1 night in Sep 2025

8/10 Good

joel, Hialeah

Liked: Cleanliness, amenities, property conditions & facilities
Everything was good
Stayed 3 nights in Sep 2025

10/10 Excellent

Christopher, Pittsburgh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect for its size
Stayed 2 nights in Sep 2025

10/10 Excellent

Lot

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were upgraded to Apartment and a lot bigger than the regular room where we can cook food.
Stayed 3 nights in Sep 2025

8/10 Good

Chun

Liked: Cleanliness, staff & service
The staff was friendly and was not hesitate to provide additional bath towels and coffee cups when being asked. The room we stayed was too small.
Stayed 4 nights in Sep 2025

6/10 Okay

Eleanor

Traveled with group
Liked: Staff & service
The property is old but decent. Our fridge was not working but they were able fix it. FYI that not all rooms have a private bathroom and shower so you will need to share a common bathroom. The one downstairs only has one toilet and shower. There was also one bathroom by the reception desk that just had a toilet. No elevators and the stairs are pretty narrow and steep so it would not be good for elderly people or those with balance issues. Large bags could be difficult to carry up/down the stairs as well. Other than that, the hotel is in a walkable area. Lots of different restaurants around the corner as well as a nice Sainsbury’s grocery store. Victoria Station and Victoria Coach Station are both close enough to walk to as is the Hop On / Hop Off bus we had booked. Overall, a good stay near everything we needed to get to without a car.
Stayed 3 nights in Sep 2025

6/10 Okay

David

Liked: Cleanliness
Stayed 2 nights in Sep 2025

2/10 Terrible

Ruth

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The only think going for this hotel is location very old property with minimal upgrade or improvements. Staff rude and unhelpful. The only good reviews would be from the family sitting in the entrance daily eating. Checked out after 8 nights, sheets / towels meant to be changed after 5 days, this did not occur. TV kept playing up and did not receive all Channels. Very poor hotel. Small as expected in London however there was no quality service provided.
Stayed 12 nights in Aug 2025

6/10 Okay

Darren

Business traveler
Liked: Cleanliness, staff & service, room comfort
Really clean sleeping area and bathroom.
Stayed 1 night in Sep 2025

4/10 Poor

Veronica

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No clean room dirty when i came and No cleaning in room under my visit Dirty in toilet small room nowhere to hang up a jacket or Towell ask for towel nothing happaened slepping stag when i check out first room osv
Stayed 3 nights in Aug 2025

2/10 Terrible

Lourdes, Carson

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The picture on your website is so deceiving. The room is small and no air condition. It only has dirty electric fan. Instead of staying for 2 nights, we left on the second night because due illness.
Stayed 3 nights in Aug 2025

6/10 Okay

sau wah

Disliked: Cleanliness
There’s dirt on the sheets and pillows. They should make better use of the hoover. Apart from that the room is okay.
Stayed 1 night in Aug 2025

2/10 Terrible

Rajeevan

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Room size was too small and smelly and bathroom stench in the room even if bathroom door is closed, bathroom has no pegs to hang towels or clothes and dirty. Very small window. Avoid staying here
Stayed 6 nights in Aug 2025

10/10 Excellent

ahmed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

2/10 Terrible

Charon

Stayed 3 nights in Aug 2025

2/10 Terrible

Jose

Disliked: Cleanliness, staff & service, property conditions & facilities
I was really disappointed with my stay at this hotel. The pictures online made the place look modern and spacious, but the reality was very different. The room was much smaller than expected, and it didn’t feel clean at all. The bathroom in particular could have been maintained better, and overall the place just felt worn out. Definitely not what I was led to believe from the photos.
Stayed 3 nights in Aug 2025

8/10 Good

Sam

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 8 nights in Jun 2025

2/10 Terrible

Fionnan

Business traveler
Disliked: Cleanliness, staff & service, amenities
Photos are totally misleading. The room was nothing like description. Not clean. Stained carpet. Walls partly painted, dodgy sockets. Tv barely getting any signal, a few channels only. Noise ridiculous. No soundproofing from reception at all. Even staff chatting loudly at reception after midnight can be heard enough to sound like the door is open. On every level this property is falsely advertised. The thought of staying again is incomprehensible.
Stayed 2 nights in Aug 2025

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