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Shangri-La The Shard, London

5.0 star property
Luxury hotel with bars and a 24-hour fitness center
VIP Access

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Photo gallery for Shangri-La The Shard, London

Indoor pool
Exterior
Meeting facility
1 bedroom, Frette Italian sheets, premium bedding, down comforters
Breakfast, lunch, dinner served; Asian cuisine

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Pet friendly
  • Parking available

Explore the area

View in a map
31 St Thomas Street, London, England, SE1 9QU
  • Place, London Bridge
    ‪5 min walk‬
  • Place, Tower of London
    ‪15 min walk‬
  • Place, St. Paul's Cathedral
    ‪20 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪41 min drive‬
VIP Access
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  • Extra savings and perks for Rewards members
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Room options

View all photos for Deluxe Room, 1 King Bed, City View

Deluxe Room, 1 King Bed, City View | 1 bedroom, Frette Italian sheets, premium bedding, down comforters

Deluxe Room, 1 King Bed, City View

9.8 out of 10
Exceptional
(11 reviews)
  • 344 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Iconic City View Room - 1 King

Iconic City View Room - 1 King | 1 bedroom, Frette Italian sheets, premium bedding, down comforters

Iconic City View Room - 1 King

10.0 out of 10
Exceptional
(6 reviews)
  • 474 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Room, 1 King Bed, City View

Premier Room, 1 King Bed, City View | 1 bedroom, Frette Italian sheets, premium bedding, down comforters

Premier Room, 1 King Bed, City View

10.0 out of 10
Exceptional
(3 reviews)
  • 505 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Room, 2 Twin Beds, City View

1 bedroom, Frette Italian sheets, premium bedding, down comforters

Premier Room, 2 Twin Beds, City View

10.0 out of 10
Exceptional
(4 reviews)
  • 505 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Premier Shard Room King

Premier Shard Room King | 1 bedroom, Frette Italian sheets, premium bedding, down comforters

Premier Shard Room King

10.0 out of 10
Exceptional
(15 reviews)
  • 505 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Shard Room - 1 King

Superior Shard Room - 1 King | 1 bedroom, Frette Italian sheets, premium bedding, down comforters

Superior Shard Room - 1 King

10.0 out of 10
Exceptional
(19 reviews)
  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Shard Suite

Premier Shard Suite | 1 bedroom, Frette Italian sheets, premium bedding, down comforters

Premier Shard Suite

10.0 out of 10
Exceptional
(2 reviews)
  • 641 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Iconic Shard Suite

Iconic Shard Suite | 1 bedroom, Frette Italian sheets, premium bedding, down comforters

Iconic Shard Suite

10.0 out of 10
Exceptional
(1 review)
  • 645 sq ft
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite (Southwark)

Suite (Southwark) | 1 bedroom, Frette Italian sheets, premium bedding, down comforters

Suite (Southwark)

  • 936 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite (Westminster)

Suite (Westminster) | 1 bedroom, Frette Italian sheets, premium bedding, down comforters

Suite (Westminster)

  • 1334 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite (London)

Suite (London) | 1 bedroom, Frette Italian sheets, premium bedding, down comforters

Suite (London)

  • 1257 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite (Shangri-La)

Suite (Shangri-La) | 1 bedroom, Frette Italian sheets, premium bedding, down comforters

Suite (Shangri-La)

  • 2494 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 2 Twin Beds, City View

1 bedroom, Frette Italian sheets, premium bedding, down comforters

Deluxe Room, 2 Twin Beds, City View

  • 344 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Premier Room, 2 Twin Beds (Shard)

1 bedroom, Frette Italian sheets, premium bedding, down comforters

Premier Room, 2 Twin Beds (Shard)

10.0 out of 10
Exceptional
(1 review)
  • 505 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Room, 2 Twin Beds, City View (Iconic)

Room, 2 Twin Beds, City View (Iconic) | 1 bedroom, Frette Italian sheets, premium bedding, down comforters

Room, 2 Twin Beds, City View (Iconic)

  • 462 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

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London City Centre
  • Pool
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9.6 out of 10, Exceptional, 1,013 reviews
$730 nightly
The price is $876
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About the neighborhood

London

Located in London City Centre, Shangri-La The Shard, London is within a 5-minute walk of Borough Market and within 15 minutes of other popular attractions like HMS Belfast. This 5-star hotel has 202 guestrooms and offers conveniences like a restaurant, an indoor pool, and a 24-hour gym.

What's nearby

  • Borough Market - 3 min walk - 0.2 miles
  • London Bridge - 5 min walk - 0.3 miles
  • Tower of London - 15 min walk - 0.8 miles
  • St. Paul's Cathedral - 20 min walk - 1.1 miles
  • Big Ben - 6 min drive - 2.1 miles

Getting around

  • London Bridge Station - 1 min walk
  • London Bridge Underground Station - 2 min walk
  • Heathrow Airport (LHR) - 55 min drive

Restaurants

  • ‪LEON - ‬3 min walk
  • ‪Greggs - ‬2 min walk
  • ‪Redwood Sports Pub & Kitchen - ‬1 min walk
  • ‪Costa Coffee - ‬2 min walk
  • ‪Bunch of Grapes - ‬2 min walk

About this property

Shangri-La The Shard, London

Luxury hotel with bars and a 24-hour fitness center
Guests of Shangri-La The Shard, London have access to an indoor pool, a 24-hour gym, and a sauna. Parking is GBP 70 per night (GBP 70 per night for valet parking)—but if you prefer not to drive, catch a ride in the airport shuttle (available 24 hours) for GBP 160.00 per vehicle one-way. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, luggage storage, and securing valuables. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this luxury hotel include free WiFi in public areas, conference space, and coffee/tea in a common area.
Guests can expect 40-inch LED TVs with digital channels and pay movies, along with free WiFi and wired Internet. Pillowtop beds sport Frette Italian sheets and pillow menus, and bathrooms offer hair dryers and designer toiletries. Minibars, coffee makers, and free newspapers are also standard.
Recreational amenities at the hotel include an indoor pool, a sauna, and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.

Awards and affiliations

Shangri-La The Shard, London is listed in the 2021 Travel + Leisure 500.

Similar properties

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The Savoy
  • Pool
  • Spa
  • Pet friendly
  • Free WiFi
9.6 out of 10, Exceptional, 1,013 reviews
$730 nightly
The price is $876
Oct 19 - Oct 20
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Self parking on site (GBP 70 per night)
  • Valet parking on site (GBP 70 per night)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: GBP 47 for adults and GBP 23.50 for children
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • Bar 31
  • GONG
  • Sky Lounge
  • TING

Things to do

  • 24-hour gym
  • Bicycle rentals
  • Indoor pool
  • Sauna

Family friendly

  • Crib (surcharge)
  • High chair
  • In-room babysitting (surcharge)
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 2,335 square feet of conference space
  • 3 meeting rooms

Outdoors

  • On a river

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible path of travel

More

  • 19 floors
  • Ballroom
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Crib (surcharge)
  • Down comforter
  • Frette Italian sheets
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bidet
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 40-inch LED TV with digital channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Please note that room layout, furnishings, and views may differ from the photos shown.
Guests will receive an email with special terms and conditions prior to their arrival when booking the New Year's Special.
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Access methods

Staffed front desk

Pets

  • This property welcomes pets for GBP 75 per pet, per night
  • Dogs only
  • 1 total (50 lbs is the maximum weight per pet)
  • Food and water bowls are available
  • Certain rooms only
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for GBP 90 per night
  • Cribs/infant beds are available for GBP 90 per night

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately GBP 47 for adults and GBP 23.50 for children
  • Airport shuttle fee: GBP 160.00 per vehicle (one-way)
  • Self parking fee: GBP 70 per night
  • Valet parking fee: GBP 70 per night
  • Pet fee: GBP 75 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: GBP 90 per night
  • Rollaway bed fee: GBP 90 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Shangri-La Cares (Shangri-La)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 4:00 PM—-midnight
  • Check-out: 11:00 AM
The front desk is open 24 hours a day, and checking in and out are easy with express services. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of Shangri-La Cares (Shangri-La).

Additional information about polices, regulations, and more:

  • Pool access available from 6:00 AM to 6:00 PM.
  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel London Shard
Hotel Shard
London Hotel Shard
Shangri Hotel London
Shangri London
Shard Hotel London
Shard Hotel Shangri
Shard London Hotel
Shard London Shangri Hotel
Shangri-La Hotel, At The Shard, London England
Shangri Hotel Shard London
Shangri Hotel Shard
Shangri La The Shard, London
Shangri-La The Shard, London Hotel
Shangri-La The Shard, London London
Shangri La Hotel At The Shard London
Shangri-La The Shard, London Hotel London

Frequently asked questions

Are free cancellation options available at Shangri-La The Shard, London?

Shangri-La The Shard, London offers free cancellation on some room rates. To learn more, review the cancellation policy on Orbitz.

How much does it cost to stay at Shangri-La The Shard, London?

As of Oct 13, 2025, prices found for a 1-night stay for 2 adults at Shangri-La The Shard, London on Nov 10, 2025 start from $679.14, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see within easy reach of Shangri-La The Shard, London?

This hotel is situated in London City Centre, just steps from The Shard and Borough Market, and within a short walk of Thames River. You'll also find Tower Bridge and Tower of London less than a mile away.

Will I be able to park at Shangri-La The Shard, London?

Yes, valet parking is offered for GBP 70 per night.

Is a spa located at Shangri-La The Shard, London?

Spa services at the hotel include massages.

Does Shangri-La The Shard, London have a casino at the property?

No, Shangri-La The Shard, London doesn't have a casino.

Is there an indoor pool at Shangri-La The Shard, London?

Yes, this hotel has an indoor pool. Guests have pool access between 6:00 AM and 6:00 PM.

Is Shangri-La The Shard, London a good place to stay for couples?

At this riverfront hotel, couples will welcome the many amenities including Champagne service and in-room massages along with an indoor pool.

Does Shangri-La The Shard, London have a hot tub?

No, but guests can enjoy a sauna at this hotel.

Does Shangri-La The Shard, London have a restaurant that serves breakfast?

Yes, Shangri-La The Shard, London serves buffet breakfast for a surcharge each morning at TING.

Does Shangri-La The Shard, London allow pets to stay free of charge?

Although they can't stay for free, dogs are welcome at Shangri-La The Shard, London for a fee of GBP 75 per pet, per night. The property also provides food and water bowls.

Are there connecting rooms at Shangri-La The Shard, London?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

Where is the closest airport to Shangri-La The Shard, London?

The closest major airport to Shangri-La The Shard, London is London City Airport (LCY), which is 8.5 mi away (32 minutes by car). Another top airport is Heathrow Airport (LHR), which is located 19.5 mi away (55-minute drive).

Are there rooms with balconies at Shangri-La The Shard, London?

No, there aren't any guestrooms with balconies at Shangri-La The Shard, London.

Does Shangri-La The Shard, London host weddings?

There are wedding services available at Shangri-La The Shard, London if that's in your vacation plans.

Reviews

Shangri-La The Shard, London Reviews

9.4

Exceptional

9.8/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness
Rating 10 - Excellent. 811 out of 1001 reviews
Rating 8 - Good. 111 out of 1001 reviews
Rating 6 - Okay. 39 out of 1001 reviews
Rating 4 - Poor. 21 out of 1001 reviews
Rating 2 - Terrible. 19 out of 1001 reviews

Reviews

10/10 Excellent

Thomas Augustine

Traveled with partner
Stayed 2 nights in Jul 2025

8/10 Good

roy

Stayed 3 nights in Jul 2025

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hotel and service

Excellent hotel, staff were very attentive and the service was as expected
Stayed 3 nights in Jul 2025

10/10 Excellent

faisal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Jul 2025

10/10 Excellent

David

Business traveler, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location. Staff is very accommodating and helpful. Breakfast buffet was very nice. Room was clean and bright. Bathrooms were modern and luxurious. Really enjoyed our stay.
Stayed 4 nights in Jul 2025

10/10 Excellent

Kieshaun

Stayed 1 night in Jul 2025

10/10 Excellent

Philip

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
As anticipated, incredible views over London. Friendly security staff. Well positioned for exploring the city. Good bars and restaurants. Excellent maid service.
Stayed 4 nights in Jun 2025

10/10 Excellent

Michael

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Excellent all round hotel. The one thing i did notice at breakfast was the inconsistent service from some members of staff. Although they were all very professional, some were less inspired than others. Gong bar was absolutely amazing. Special thanks to Holly who was an absolutely excellent, kind and professional host. The pool and sauna was well maintained and a lovely place to unwind.
Views from Gong on the 52 floor.
Stayed 1 night in Jun 2025

10/10 Excellent

Mohammad

Stayed 1 night in Jun 2025

10/10 Excellent

David P

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Jun 2025

6/10 Okay

Savannah

Stayed 1 night in Jun 2025

10/10 Excellent

Joseph

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely amazing
Stayed 1 night in Jun 2025

10/10 Excellent

Benjamin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really amazing view, comfiest bed I’ve ever slept in. We came for my birthday and it was incredible.
Stayed 1 night in Jun 2025

10/10 Excellent

Edmund

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Top drawer

Top drawer, excellent!!
Stayed 2 nights in May 2025

10/10 Excellent

Joel

Business traveler, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
everything was excellent
Stayed 5 nights in Jun 2025

10/10 Excellent

Charmaine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great experience all round amazing staff
Stayed 1 night in Jun 2025

10/10 Excellent

Christina

Liked: Cleanliness, amenities, property conditions & facilities
Loved our stay at Shangri-La at the
Stayed 5 nights in Jun 2025

10/10 Excellent

David

Liked: Cleanliness, amenities
Nothing less than superb.
Stayed 1 night in Jun 2025

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Shangri-La

Amazing experience from start to finish. The attention and service from all staff was first class.
Stayed 1 night in Jun 2025

10/10 Excellent

Brandon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2025

10/10 Excellent

Paul, Ajax

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in Jun 2025

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

5 night London break

We had a wonderful time and the staff were amazing. We had a little issue with some kind of maintenance work happing in a room above us and they gave us a different room as soon as we told them. Service was fantastic
Stayed 4 nights in May 2025

10/10 Excellent

Alvin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great views and great amenities. Room can be a bit hot even with air con but overall the room was comfortable and would stay again.
Stayed 1 night in Apr 2025

10/10 Excellent

Catherine

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Fantastic service, wonderful views and great food.
Stayed 3 nights in May 2025

10/10 Excellent

Matt

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025