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Best Western Victoria Palace

3.0 star property
Hotel with a 24-hour front desk, near Buckingham Palace

Choose dates to view prices

Photo gallery for Best Western Victoria Palace

Experience the charm of a classic European-style building with a traditional atmosphere.
Staircase leads to a door at the top, flanked by a carpeted handrail and steps.
Enjoy a selection of baked goods, spreads, and condiments, along with a coffee machine and toasters, available for guests to use.
Relax in this stylish living room with a large sofa, armchair, and flat-screen TV.
Relax in this serene space with a large bed, mirror, and desk, perfect for work or rest.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Breakfast available
  • Air conditioning
  • 24/7 front desk
  • Housekeeping
  • Free WiFi

Explore the area

Map
60-64 Warwick Way, Victoria, London, England, SW1V 1SA
  • Victoria Station Travel Information Centre
    ‪5 min walk‬
  • Buckingham Palace
    ‪15 min walk‬
  • Big Ben
    ‪3 min drive‬
  • London (LHR-Heathrow)
    ‪32 min drive‬

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Room options

View all photos for Suite, 1 Queen Bed, Kitchen, Ground Floor (with Sofabed)

1 bedroom, in-room safe, desk, soundproofing

Suite, 1 Queen Bed, Kitchen, Ground Floor (with Sofabed)

  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Room, 1 Twin Bed, Non Smoking, Annex Building

Standard Room, 1 Twin Bed, Non Smoking, Annex Building | 1 bedroom, in-room safe, desk, soundproofing

Standard Room, 1 Twin Bed, Non Smoking, Annex Building

8.0 out of 10
Very good
(1 review)
  • 86 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking, Annex Building

1 bedroom, in-room safe, desk, soundproofing

Standard Room, 1 Double Bed, Non Smoking, Annex Building

  • 129 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Twin Beds, Non Smoking, Annex Building

1 bedroom, in-room safe, desk, soundproofing

Standard Room, 2 Twin Beds, Non Smoking, Annex Building

8.0 out of 10
Very good
(1 review)
  • 129 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Suite, 1 Queen Bed, Kitchen, Annex Building (1st Floor)

1 bedroom, in-room safe, desk, soundproofing

Suite, 1 Queen Bed, Kitchen, Annex Building (1st Floor)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Twin Bed, Non Smoking

1 bedroom, in-room safe, desk, soundproofing

Standard Room, 1 Twin Bed, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • 86 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking

1 bedroom, in-room safe, desk, soundproofing

Standard Room, 1 Double Bed, Non Smoking

8.0 out of 10
Very good
(3 reviews)
  • 129 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Twin Beds, Non Smoking

1 bedroom, in-room safe, desk, soundproofing

Standard Room, 2 Twin Beds, Non Smoking

  • 129 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking | 1 bedroom, in-room safe, desk, soundproofing

Standard Room, 1 Queen Bed, Non Smoking

  • 258 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Room, Multiple Beds, Non Smoking

1 bedroom, in-room safe, desk, soundproofing

Family Room, Multiple Beds, Non Smoking

  • 183 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Suite, 1 Queen Bed, Kitchen, Ground Floor

1 bedroom, in-room safe, desk, soundproofing

Suite, 1 Queen Bed, Kitchen, Ground Floor

  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Queen Bed, Non Smoking, Annex Building

1 bedroom, in-room safe, desk, soundproofing

Suite, 1 Queen Bed, Non Smoking, Annex Building

  • Sleeps 4
  • 1 Queen Bed

View all photos for Standard Room, Multiple Beds, Non Smoking, Annex Building

Standard Room, Multiple Beds, Non Smoking, Annex Building | 1 bedroom, in-room safe, desk, soundproofing

Standard Room, Multiple Beds, Non Smoking, Annex Building

8.0 out of 10
Very good
(1 review)
  • 172 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Standard Room, Multiple Beds, Non Smoking, Annex Building

1 bedroom, in-room safe, desk, soundproofing

Standard Room, Multiple Beds, Non Smoking, Annex Building

  • 183 sq ft
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Standard Room, Multiple Beds, Non Smoking

1 bedroom, in-room safe, desk, soundproofing

Standard Room, Multiple Beds, Non Smoking

  • 172 sq ft
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

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About the neighborhood

London

Located in London City Centre within a short walk of Victoria Station Travel Information Centre, Best Western Victoria Palace is within a mile (2 km) of other popular sights such as Buckingham Palace. This 86-room, 3-star hotel welcomes guests with conveniences like free in-room WiFi, concierge services, and express check-out.

What's nearby

  • Victoria Station Travel Information Centre - 5 min walk - 0.3 miles
  • Buckingham Palace - 15 min walk - 0.8 miles
  • Big Ben - 3 min drive - 1.1 miles
  • Piccadilly Circus - 5 min drive - 1.5 miles
  • London Eye - 6 min drive - 1.9 miles

Getting around

  • London (ZEP-Victoria Train Station) - 7 min walk
  • Victoria Underground Station - 7 min walk
  • Heathrow Airport (LHR) - 41 min drive

Restaurants

  • ‪The Queens Arms - ‬2 min walk
  • ‪The Marquis of Westminster - ‬1 min walk
  • ‪Nando's - ‬3 min walk
  • ‪Cyprus Mangal - ‬1 min walk
  • ‪Caffè Nero - ‬2 min walk

About this property

Best Western Victoria Palace

Hotel with a 24-hour front desk, near Buckingham Palace
Best Western Victoria Palace features free WiFi in public areas and express check-out. The front desk is staffed 24/7 to help with luggage storage, concierge services, and securing valuables.
Guests can enjoy TVs and stay connected with free WiFi. Coffee makers, hair dryers, and safes are also standard.

Languages

Bulgarian, English, French, Hindi, Italian, Portuguese, Spanish, Urdu

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  • Business services
  • Housekeeping
  • 24/7 front desk
8.0 out of 10, Very Good, 974 reviews
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The price is $134
Jul 20 - Jul 21
Total includes taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 9:30 AM for a fee: GBP 12.50 per person

Family friendly

  • In-room crib
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Visual alarms in hallways

More

  • 6 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately GBP 12.50 per person

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
  • Check-in: 2:00 PM
  • Check-out: 11:00 AM
The front desk is open 24 hours a day, and checking out is easy with express services.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards, debit cards, and cash.
  • This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Additional information about polices, regulations, and more:

  • No rollaway or extra beds are available.

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Best Western Palace House Victoria
Best Western Palace Victoria
Best Western Victoria Palace
Victoria Palace Best Western
Best Western Victoria Palace Hotel London
BEST WESTERN Victoria Palace London, England
Best Western Victoria Palace Hotel
London Best Western
Best Western Hotel London
Best Western Palace Hotel
Best Western Palace
Best Western Victoria London
Best Western Victoria Palace Hotel
Best Western Victoria Palace London
Best Western Victoria Palace Hotel London

Frequently asked questions

What is there to do near Best Western Victoria Palace?

This hotel is situated in London City Centre within a short 17-minute walk of Buckingham Palace and also 17 minutes on foot from Sloane Square. You'll also find Westminster Abbey and St. James Park less than a mile away.

How much does it cost to stay at Best Western Victoria Palace?

As of Jul 13, 2025, prices found for a 1-night stay for 2 adults at Best Western Victoria Palace on Jul 23, 2025 start from $235.01, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there parking available at Best Western Victoria Palace?

No, there isn't parking available at the hotel.

Does Best Western Victoria Palace have a casino on the premises?

No, Best Western Victoria Palace doesn't have a casino.

Is there an indoor pool at Best Western Victoria Palace?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at Best Western Victoria Palace?

Couples staying at this hotel will appreciate amenities like concierge services plus some guestrooms include kitchens and city views.

Are there hot tubs at Best Western Victoria Palace?

No, this hotel doesn't have a spa tub.

Does Best Western Victoria Palace have a restaurant that serves breakfast?

Best Western Victoria Palace offers buffet breakfast each morning for a surcharge though there is no restaurant.

Does Best Western Victoria Palace allow pets to stay for free?

No, pets aren't allowed at Best Western Victoria Palace though service animals are welcome.

Does Best Western Victoria Palace have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

What is the closest airport to Best Western Victoria Palace?

The closest major airport to Best Western Victoria Palace is London City Airport (LCY), which is 11.1 mi away (47 minutes by car). Another top airport is Heathrow Airport (LHR), which is located 16.5 mi away (41-minute drive).

Are there rooms with balconies at Best Western Victoria Palace?

No, at Best Western Victoria Palace, there aren't any guestrooms that list a balcony.

Best Western Victoria Palace Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 261 out of 1002 reviews
Rating 8 - Good. 490 out of 1002 reviews
Rating 6 - Okay. 174 out of 1002 reviews
Rating 4 - Poor. 54 out of 1002 reviews
Rating 2 - Terrible. 23 out of 1002 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

David, Bethesda

Business traveler
Liked: Cleanliness, staff & service, amenities
Helpful staff, great breakfast!
Stayed 6 nights in Mar 2025

10/10 Excellent

Cecil

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Managed as a family boutique with friendly service,
Stayed 2 nights in Mar 2025

10/10 Excellent

dinesh

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2025

6/10 Okay

Christopher

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 5 nights in Feb 2025

2/10 Terrible

Chloé

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Staff was nice but the room was very disgusting and the door didn’t have a functioning lock.
Stayed 1 night in Feb 2025

10/10 Excellent

Wai

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tidy place, clean and friendly
Stayed 2 nights in Sep 2020

10/10 Excellent

Andy, Stroud

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, very well appointed, and helpful staff
Stayed 3 nights in Sep 2020

10/10 Excellent

Alexander

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was central to all our sightseeing needs. The staff was friendly and they were very helpful.
Stayed 7 nights in Mar 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2020

10/10 Excellent

Ian

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2020

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service
Stayed 7 nights in Mar 2020

8/10 Good

Bob

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2020

10/10 Excellent

Gilson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2020

2/10 Terrible

Simon

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stay away from this s**t hole

Worst hotel I have ever stayed in and management staff are a joke
Stayed 1 night in Nov 2019

4/10 Poor

Josh

Liked: Room comfort
Disliked: Property conditions & facilities

Avoid any room downstairs if you want sleep!

I bought a single and thought it was great when I was offered an upgrade to a twin. However accepting the upgrade was the worst mistake. My room was in the basement, people were smoking and talking outside my window until the early hours making the room stink and depriving me of sleep. The walls and doors were paper thin and It was also by some sort of staff area and the breakfast room - so from late night until the moment I left I heard talking, coughing, shouting, clinking. All I’m all quite a terrible experience.
Stayed 1 night in Mar 2020

8/10 Good

Verified traveler

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Feb 2020

6/10 Okay

John

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Room comfort
Appreciated a family room since they’re hard to find. Place was clean but had hot water issues- as in completely running out and having the shower go cold halfway through. Also had very little heat in bathroom so tile was so cold it hurts and makes it super unpleasant to shower
Stayed 3 nights in Mar 2020

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location. Great staff, the rooms are super cleaned
Stayed 1 night in Mar 2020

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2020

10/10 Excellent

Ian

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great value and comfort in London

Great place and amazing value
Stayed 1 night in Mar 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2020

8/10 Good

Sami

Stayed 1 night in Mar 2020

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quick stay before flying out

Arrived a little early and no problem being checked in. Room was small but tidy. Was fine for couple nights stay. Plenty tea and coffee provided. Reception staff friendly. A little noisy with sometimes being able to hear bathroom flushing from next room
Stayed 2 nights in Feb 2020

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's quite close to Victoria Station and Victoria Coach Station. The staff was friendly, the beds comfortable, the heating was great. I'll consider it for my future stays as well.
Stayed 3 nights in Feb 2020

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