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The Borough

3.0 star property

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Photo gallery for The Borough

Triple En-Suite | Desk, laptop workspace, iron/ironing board, free WiFi
Desk, laptop workspace, iron/ironing board, free WiFi
Front of property
City view from property
Single room shared bathroom | Desk, laptop workspace, iron/ironing board, free WiFi

Reviews

7.2 out of 10
Good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Laundry

Explore the area

View in a map
200 Borough High Street, London, England, SE1 1JX
  • Place, Borough Market
    ‪6 min walk‬
  • Place, The Shard
    ‪7 min walk‬
  • Place, London Bridge
    ‪10 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪80 min drive‬

Room options

View all photos for Single room shared bathroom

Single room shared bathroom | Desk, laptop workspace, iron/ironing board, free WiFi

Single room shared bathroom

7.2 out of 10
Good
(9 reviews)
  • 108 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

View all photos for Double En-Suite

Double En-Suite | Desk, laptop workspace, iron/ironing board, free WiFi

Double En-Suite

7.8 out of 10
Good
(9 reviews)
  • 194 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Basic Twin Room, 2 Twin Beds, Shared Bathroom

Basic Twin Room, 2 Twin Beds, Shared Bathroom | Desk, laptop workspace, iron/ironing board, free WiFi

Basic Twin Room, 2 Twin Beds, Shared Bathroom

  • 194 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Triple En-Suite

Triple En-Suite | Desk, laptop workspace, iron/ironing board, free WiFi

Triple En-Suite

7.8 out of 10
Good
(6 reviews)
  • 194 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Double Room, 1 Double Bed, Shared Bathroom

Double Room, 1 Double Bed, Shared Bathroom | Desk, laptop workspace, iron/ironing board, free WiFi

Double Room, 1 Double Bed, Shared Bathroom

7.0 out of 10
Good
(8 reviews)
  • 161 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe King

Deluxe King | Desk, laptop workspace, iron/ironing board, free WiFi

Deluxe King

  • 194 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Single Room With Shared Bathroom

Desk, laptop workspace, iron/ironing board, free WiFi

Single Room With Shared Bathroom

  • Sleeps 1

View all photos for Double Ensuite

Desk, laptop workspace, iron/ironing board, free WiFi

Double Ensuite

  • Sleeps 2

View all photos for Twin Room With Shared Bathroom

Desk, laptop workspace, iron/ironing board, free WiFi

Twin Room With Shared Bathroom

  • Sleeps 2

View all photos for Triple En-Suite

Desk, laptop workspace, iron/ironing board, free WiFi

Triple En-Suite

  • Sleeps 3

View all photos for Double with Shared Bathroom

Desk, laptop workspace, iron/ironing board, free WiFi

Double with Shared Bathroom

  • Sleeps 2

View all photos for Deluxe King Or Deluxe Twin

Desk, laptop workspace, iron/ironing board, free WiFi

Deluxe King Or Deluxe Twin

  • Sleeps 2

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About the neighborhood

London

Located in London City Centre, The Borough is within a 10-minute walk of popular sights such as Borough Market and The Shard. The 20 rooms at this 3-star hotel include sitting areas, coffee makers, and flat-screen TVs.

What's nearby

  • Borough Market - 6 min walk - 0.3 miles
  • Guy's Hospital - 6 min walk - 0.3 miles
  • The Shard - 7 min walk - 0.4 miles
  • London Bridge - 10 min walk - 0.6 miles
  • Globe Theatre - 11 min walk - 0.6 miles

Getting around

  • Borough Underground Station - 1 min walk
  • London Bridge Station - 9 min walk
  • London City Airport (LCY) - 32 min drive

Restaurants

  • ‪The Blue Maid - ‬3 min walk
  • ‪The Kings Arms - ‬4 min walk
  • ‪Starbucks - ‬1 min walk
  • ‪Rice Coming Noodle Bar - ‬1 min walk
  • ‪Belushi's London Bridge - ‬3 min walk

About this property

The Borough

The Borough features free WiFi in public areas and laundry facilities. Staff members are on hand to provide tour or ticket assistance, luggage storage, and a safe deposit box at the front desk.
Guests can expect to find flat-screen TVs and stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries. Other standard amenities include sitting areas, coffee makers, and portable fans. Housekeeping is available on request.

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Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Family friendly

  • Laundry facilities

Conveniences

  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Virtual front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)
  • Tour and ticket assistance

Business services

  • Coworking space

Accessibility

  • No elevator
  • Smooth flooring in public areas
  • Thin carpet in public areas

More

  • 1 building
  • 3 floors
  • Built in 1940
  • Georgian architecture
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private or shared bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Portable fan
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

There is no front desk at this property
Guests will receive an email within 48 hours before arrival with check-in instructions and smart lock details; access will be through a private entrance
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
A virtual front desk provides assistance to guests
Guests are recommended to download the property's Vikey mobile app before check-in
Information provided by the property may be translated using automated translation tools

Access methods

Private entrance, smart lock

Pets

  • This property welcomes pets for GBP 25 per pet, per stay
  • Dogs and cats only
  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: GBP 25 per pet, per stay
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
  • Check-in: 3:00 PM—-anytime
  • Check-out: 10 AM
  • Minimum check-in age: 18

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher, a smoke detector, and a first aid kit.

Additional information about polices, regulations, and more:

  • There are no elevators.
  • No cribs or infant beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

City Hotel
CitySpace
The Borough Hotel
CitySpace Borough
The Borough London
The Borough Hotel London

Frequently asked questions

Is free cancellation available at The Borough?

The Borough provides free cancellation on certain room rates. For more details, review the cancellation policy on our site.

What's there to see close to The Borough?

This hotel is situated in London City Centre within a 10-minute walk of Borough Market and The Shard. You'll also find London Bridge and Thames River less than a mile away.

Is parking available on site at The Borough?

No, this hotel doesn't offer parking.

Does The Borough feature a casino on the premises?

No, The Borough doesn't have a casino.

Is there an indoor pool at The Borough?

No, there is no indoor pool at this hotel.

Is The Borough good for couples?

Amenities at this hotel that appeal to couples include courtyard views and bathrobes in some guestrooms.

Does The Borough have a hot tub?

No, this hotel doesn't have a spa tub.

Does The Borough have a restaurant that serves breakfast?

No, The Borough doesn't have a restaurant that serves breakfast.

Does The Borough allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at The Borough for a fee of GBP 25 per pet, per stay.

Are there connecting rooms at The Borough?

No, there aren't connecting guestrooms at this hotel.

Where is the closest airport to The Borough?

The closest major airport to The Borough is London City Airport (LCY), which is 8.7 mi away (32 minutes by car). Another top airport is Heathrow Airport (LHR), which is located 19.1 mi away (53-minute drive).

Are there rooms with balconies that I can book at The Borough?

No, there aren't any guestrooms with balconies at The Borough.

The Borough Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 108 out of 395 reviews
Rating 8 - Good. 130 out of 395 reviews
Rating 6 - Okay. 64 out of 395 reviews
Rating 4 - Poor. 55 out of 395 reviews
Rating 2 - Terrible. 38 out of 395 reviews

7.8/10

Cleanliness

7.6/10

Staff & service

7.0/10

Amenities

7.0/10

Property conditions & facilities

Reviews

8/10 Good

David

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very close to the underground and relatively close to Borough Market.
Stayed 4 nights in Nov 2025

8/10 Good

Rachel

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Nice clean room, with everything you could need, and right next to the Underground entrance. Wouldn't like to carry a heavy suitcase up the stairs though.
Stayed 1 night in Nov 2025

8/10 Good

Julie

Business traveler
Liked: Cleanliness, amenities
Room was clean as were communal areas too
Stayed 1 night in Nov 2025

8/10 Good

Vivienne

Business traveler
Liked: Cleanliness, amenities
Convenient for those who just need a place to shower and sleep; above the Borough tube station. Ten minute walk to the Shard and London Bridge tube station. It is not a normal hotel; you receive your access codes by email. It’s like a dormitory of rooms, very narrow corridors, only stairs (no lift - inconvenient if you have a suitcase or physical disability). The room is clean, everything works, the bed is comfortable. It’s just not the same experience as a hotel.
Stayed 3 nights in Oct 2025

10/10 Excellent

kunthea

Liked: Cleanliness
Very good
Stayed 1 night in Oct 2025

4/10 Poor

Jonathan

Disliked: Room comfort
Great location by Borough tube station . But Digital only check in and room access despite staff being available No soap in dispenser in room Shower entrance incredibly narrow . Weird . I’m not particularly large and I couldn’t get in so had to leave unshowered! Avoid
Stayed 1 night in Oct 2025

6/10 Okay

Denise

Traveled with partner
Disliked: Amenities, property conditions & facilities
Great location of the area! You are minutes away from the borough market and tube within minutes. The hotel itself has everything it needs just no fluidity. Upon arrival check in was easy cause we were able to do everything online. Photos do not match what we had gone for. We got assigned to the 3rd floor which is fine cause we are pretty fit people but could have been nice to have a level 1 or have that option. Our room looked like it had gotten broken into the door lock was taped together. There were walls that patched but not painted and a leak in our sink. The coffee machine was nice but we had to plug it and place it on the floor and there was no proper table to have everything placed to have coffee. There are hooks for coats and a shoe rack but no storage or safe for valuables/clothes storage. Note that there is no AC unit but a fan is provided. The laundry and locker room are in the same room. The hotel person says that they change the lock every so often but if other people are checked in while your items are there, they can just grab and go. We ended up bringing our stuff to another hotel when we still wanted to explore.
Stayed 2 nights in Oct 2025

8/10 Good

Stephanie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff very helpful at check in. Helped store our bags until room was ready.
Stayed 2 nights in Oct 2025

8/10 Good

Kathryn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable room with its own bathroom. Glad to have a kettle supplied but would be good to have a toaster and microwave as well.
Stayed 2 nights in Oct 2025

6/10 Okay

Takoda

Stayed 5 nights in Oct 2025

8/10 Good

Suzanne

Stayed 1 night in Oct 2025

10/10 Excellent

Luana, Finch Hatton

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great position with everything walkable. Bed and pillows were great. Shower pressure was fantastic BUT only one of us could get a shower as it went cold after 1-2 minutes.
Stayed 4 nights in Oct 2025

8/10 Good

Aijah

Stayed 3 nights in Sep 2025

6/10 Okay

Alvaro

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Room comfort

Great location, but some comfort issues

The hotel is right in the heart of London, and the location couldn’t be more convenient—it’s steps away from the subway, which made getting around the city really easy. One thing I didn’t realize beforehand is that the bathrooms are shared with other guests. While they were kept very clean, it was still a bit of a challenge, especially at night. The door code for the room was quite long, so I had to carry my phone with me each time. Traveling with my niece, who was on her first big trip away from home, made me feel a little uneasy about that arrangement. The street outside is quite busy, so it can get loud, especially since the windows need to stay open with no air conditioning. Another detail that stood out was the beds—the mattresses were placed on wooden box frames that were a bit smaller than the mattresses themselves. A few times I felt like I might slide off the edge, which wasn’t very comfortable. Overall, the location is excellent, but some of these details made the stay less comfortable than I had hoped.
Stayed 3 nights in Sep 2025

4/10 Poor

Michael

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overall fine, wouldn’t stay again when in London

The hotel is in an easy to find location next to borough station, that’s probably the only decent thing about it. Overall the room was tired and the carpets were heavily stained. Getting a case up the stairs was tough as it’s very narrow and cramped. The room I stayed in faced the road, so was very loud. The room itself was really warm, so I had to have the window open to try and get some air in, this didn’t help with the noise situation. Access into the hotel was fine, it was a little clunky using a WhatsApp link sent through to get a code to unlock doors but it did work ok. The bathroom was a shared bathroom and toilet, so as you can imagine, this was not very clean. Overall it was fine and useful as I was working around London Bridge, so the location was great as I could walk up in 10 minutes and not worry about tube strikes, but I would not stay here again.
Stayed 3 nights in Sep 2025

8/10 Good

Rory

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

8/10 Good

Kenny

Stayed 2 nights in Aug 2025

2/10 Terrible

Shirley

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
We stayed on the 2nd floor, and unfortunately, this was one of the worst hotel experiences I’ve had in Europe/UK. The main issue was the noise — the door to the property shuts extremely loudly, and the guests in the room next to ours (201) returned around midnight. Since the shared bathroom is located in the corridor, they kept going in and out until about 2am. Each time, the door slammed so loudly that it was impossible to sleep. It was incredibly inconsiderate, and we barely rested the entire night. On top of that, the fan in the second bathroom wasn’t working, leaving the space with a terrible odor. For the price I paid (over NZD $540 for two nights), I expected much better. You can easily find hotels for around NZD $400 in better locations with far superior comfort and have your own bathroom. The only positive was the staff member who greeted us on arrival — he was very helpful in explaining how to access the room and facilities. Unfortunately, good service couldn’t make up for the poor conditions and lack of comfort.
Stayed 2 nights in Aug 2025

10/10 Excellent

Wagih

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Very friendly and helpful personnel. The en-suite room was of a good size and clean.
Stayed 7 nights in Jul 2025

10/10 Excellent

Suzanne

Stayed 1 night in Jun 2025

2/10 Terrible

Kevin

Traveled with partner
Disliked: Cleanliness, staff & service, amenities
Was not clear that i would not havè my own toilet shared and it was dirty
Stayed 1 night in Jul 2025

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very helpful , very clean and a peaceful stay Thankyou
Stayed 1 night in Jul 2025

10/10 Excellent

Carl

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great night sleep with a central location

The borough offers a fairly central location with clean and welcoming ammeneties, a great night sleep and great shower!
Stayed 1 night in Mar 2025

8/10 Good

Ruth

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Unique boutique hotel in south london. Located directly adjacent to the borough street underground station. Very convenient for getting around London. Just 4 blocka to the Borough Market. There is limited access to services of any type from hotel staff. The desk is manned only 8 am to 6 pm, Monday to Friday. There is phone access to someone at all times however. There was no a/c, simply fans in our room but we were given an ice old towel when we checked in and that was absolutely perfect. We were able to keep it cold in the bar fridge in the room. And there is no lift service here...for me with knee issues and a walker it meant a long slow climb to the third floor This property suits younger, active people. Similar in many ways to a hostel.
Stayed 4 nights in Jul 2025

6/10 Okay

Dana

Stayed 1 night in Jun 2025

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