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Holiday Inn Express London City

3.0 out of 5.0

Recent guest reviews

Its close to the underground, very accessible. A lot of food choices for breakfast

Nice value for London. Close to tube and buses. Breakfast was good for starting the day

Very nice location! Close to the Underground. The free breakfast was great!

We had a family of four and with the sofa bed out, there was virtually no room to maneuver within the room except in the area between the bathroom and the door to the room. however, the room was clean, and the breakfast was good. The hotel staff was responsive to our needs, except for being able to change rooms as all rooms are the same size. So this hotel room is good for one to two travelers per room. A great feature was the complimentary use of a cell phone with 4G to use during our stay. I did not call anyone that I knew or use it for personal things due to security concerns, but I was glad to have it around to use for Google Maps and to call various businesses.

Need more space for clothes , little far from city

Hotel staff was professional, courteous and helpful. They accommodated our early arrival. Room was clean and large enough to accommodate us and our grandson. Neighborhood has some great, local restaurants. Great value!!

The front desk employees were not friendly or helpful. Upon arrival, the lady that checked us in was not friendly at all. She was not helpful with instructions on parking and charged us $30. pound per night to park our car. Day 2 the elevator broke and was down for a day and a half. Day 3 was raining and I asked the front desk for advice on eating around the area to avoid the rain and they told me to order a pizza that they did not know about restaurants in the area. Day 4 while eating eggs for the 4th day in a row, the breakfast room attendant fussed at me for the way I was using the touch screen coffee maker, I didn't place my cup correctly and a little coffee spilled.... She made a big deal about it and called over another attendant and showed her. I complained to the manager and he just apologized.

Very close to the "tube" with a good neighborhood. We were there over the weekend and yes there are clubs/pubs near but it was not a problem, with double windows very little sound. The hotel seems to be a popular tourist hotel there was even a large tour group. Breakfast was fantastic with all the English classics (sausage, beans, eggs, toast" and plenty of fruit juice, cereal & milk, croissants, yogurt, fruit and a coffee machine that would make you whatever you wanted. The free continental breakfast was excellent the dining area was very clean and very well stocked with two full time staff. The staff were helpful in helping to navigate the city and the rooms were clean and modern. The shower was spacious but no counter space. NO temperature control in the room so we were sometimes slightly warm.

I was on business in London for a week and stayed at the Holiday Inn Express. The rooms were small but clean and comfortable. The breakfast was a very pleasant surprise as well. The staff was helpful and courteous. Additionally the location worked out well. My office is in the financial district and although some of my colleagues mentioned how far away I was, the reality was that it was only an 8-10 min walk to the office which I enjoyed as the weather was nice. I would recommend this hotel for those working in downtown London.

The place is decent and the staff is okay. But I found much better places for only 10 pounds more after the fact.

A good location if you are on the go and need to quickly get to the underground. The underground is less than a 2 minute walk away. The hotel staff aren't as professional as what I am used to. It is a bit noisy at night - you can hear the police and ambulance cars drive by and will wake up more than 3 times if you are a light sleeper. Nearby are 2 bars that many young people frequent. The people around the area seem friendly and the location is safe. There are a lot of cheap fast food places to eat at around hotel.

I did check-out on July 15 morning and front desk (Ms. Siwanarna -- not sure about her name, but she is short, black hair and black optical glasses) was very arrogant talking to me being in second position in the line ... asking room number that's it. Very unpolite person, to whom requested storage my luggage for some hours -- told me to wait because not want to open the room for each customer ... need to wait for others at same time. Honestly, this is not the standard of Holiday Inn, we as family we continue our loyalty to Holiday Inn but need to describe this situation that believe it is exception. Maybe is an employee leaving the hotel since when I arrived she was supporting a new employee in Training. Please take care about this situation, but again we continue With Holiday inn worldwide -- we mostly use when travel to Ingapore and this time was in London.

275 Old Street London England

Hotel highlights

  • Walking distance to Liverpool Street
  • Free continental breakfast
  • Free WiFi in rooms and public areas
  • Bar/lounge

Located in London City Centre within a short walk of Liverpool Street, Holiday Inn Express London City is within a mile (2 km) of other popular sights such as Barbican Arts Centre. This 224-room, 3-star hotel welcomes guests with conveniences like free breakfast, a bar/lounge, and free in-room WiFi.


Dining

Free continental breakfast is served on weekdays from 6:30 AM to 10 AM and on weekends from 7 AM to 10:30 AM. At the end of the day, relax with a drink at the bar/lounge.


Rooms

An LCD TV comes with satellite channels and pay movies, and guests can stay connected with free WiFi. The bathroom offers hair dryers and free toiletries. Other standard amenities include a coffee maker, free newspapers, and a phone.


Property features

Holiday Inn Express London City features free WiFi in public areas, a meeting room, and laundry facilities. Self parking is available for GBP 40 per night. The 24-hour front desk has multilingual staff ready to assist with securing valuables, dry cleaning/laundry, and luggage storage.

Room options

Room, 2 Twin Beds, Non Smoking

Twin 2 | Sleeps 2

Standard Room, Non Smoking

Twin 2 | Full 1 | Sleeps 2

Room, 1 Double Bed with Sofa bed, Non Smoking

Full 1 | Sleeps 4

Guest reviews for Holiday Inn Express London City

Everyone (6) Business (1) Family (4) Friends (1) Other (1)
5
Families Families

Its close to the underground, very accessible. A lot of food choices for breakfast

By , from USA on Apr 16, 2019

4
Everyone

Nice value for London. Close to tube and buses. Breakfast was good for starting the day

By , from Neustadt WS on Nov 4, 2018

4
Everyone

Very nice location! Close to the Underground. The free breakfast was great!

By on Jul 31, 2018

3

only comfortable for 1-2 travelers

Everyone

We had a family of four and with the sofa bed out, there was virtually no room to maneuver within the room except in the area between the bathroom and the door to the room. however, the room was clean, and the breakfast was good. The hotel staff was responsive to our needs, except for being able to change rooms as all rooms are the same size. So this hotel room is good for one to two travelers per room. A great feature was the complimentary use of a cell phone with 4G to use during our stay. I did not call anyone that I knew or use it for personal things due to security concerns, but I was glad to have it around to use for Google Maps and to call various businesses.

By , from Texas on Jun 24, 2018

3

small

Everyone

Need more space for clothes , little far from city

By on Jun 23, 2018

4

good value hotel near old st tube.

Everyone

Hotel staff was professional, courteous and helpful. They accommodated our early arrival. Room was clean and large enough to accommodate us and our grandson. Neighborhood has some great, local restaurants. Great value!!

By , from Chicago on Aug 22, 2017

3

unprofessional

Families

The front desk employees were not friendly or helpful. Upon arrival, the lady that checked us in was not friendly at all. She was not helpful with instructions on parking and charged us $30. pound per night to park our car. Day 2 the elevator broke and was down for a day and a half. Day 3 was raining and I asked the front desk for advice on eating around the area to avoid the rain and they told me to order a pizza that they did not know about restaurants in the area. Day 4 while eating eggs for the 4th day in a row, the breakfast room attendant fussed at me for the way I was using the touch screen coffee maker, I didn't place my cup correctly and a little coffee spilled.... She made a big deal about it and called over another attendant and showed her. I complained to the manager and he just apologized.

By on Sep 19, 2013

5

friday - tuesday stay

GetawayWithFriends

Very close to the "tube" with a good neighborhood. We were there over the weekend and yes there are clubs/pubs near but it was not a problem, with double windows very little sound. The hotel seems to be a popular tourist hotel there was even a large tour group. Breakfast was fantastic with all the English classics (sausage, beans, eggs, toast" and plenty of fruit juice, cereal & milk, croissants, yogurt, fruit and a coffee machine that would make you whatever you wanted. The free continental breakfast was excellent the dining area was very clean and very well stocked with two full time staff. The staff were helpful in helping to navigate the city and the rooms were clean and modern. The shower was spacious but no counter space. NO temperature control in the room so we were sometimes slightly warm.

By on Jun 25, 2013

3

good deal!

BusinessTravelers

I was on business in London for a week and stayed at the Holiday Inn Express. The rooms were small but clean and comfortable. The breakfast was a very pleasant surprise as well. The staff was helpful and courteous. Additionally the location worked out well. My office is in the financial district and although some of my colleagues mentioned how far away I was, the reality was that it was only an 8-10 min walk to the office which I enjoyed as the weather was nice. I would recommend this hotel for those working in downtown London.

By on Nov 5, 2011

2

don't exect much

Singles

The place is decent and the staff is okay. But I found much better places for only 10 pounds more after the fact.

By on May 25, 2008

Holiday Inn Express London City

275 Old Street, London, England EC1V 9LN