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Holiday Inn Express London City

3.0 out of 5.0

Recent guest reviews

I stayed one night and couldn't recommend this hotel. The room was a reasonable size, and larger than many in London. Unfortunately the mattress on my bed was very much past it's best and provided no support at all . With a recent back injury this led to a painful night with little sleep. There were no rooms to move to and my colleague had a similar experience suggesting it wasn't just bad luck with my room. The staff were polite and helped as much as they could. There was a lot of noise from outside so if this is likely to bother you I suggest you pack earplugs. The hotel was close to an underground station and lots of bus stops. There was no restaurant in the evening so no option but to go out for dinner and the local area did not feel particularly safe on my own. I definitely wouldn't return.

I have not been here for 3 years, I was able to check in before 9.00am as I am a member of IHG rewards and this was recognised very impressed as this set me up for the day with no bag carrying, The hotel is well located and has plenty around it to keep you occupied and is on top of Old Street station. and a nice walk to the Barbican. The rooms are clean and well presented and the breakfast is good. The staff are obliging and very informative. The Hotel is 1 stop from Islington at Angel which is a buzzy buzzy area with great pubs and restaurants. I have no issues with this Hotel

I stayed here with my wife while visiting London attractions. When arriving at 13:30hrs, our room was not available, but we were able to store luggage in a secure room. When returning to the hotel later that night, the room seemed ok. Clean and of a reasonable standard. The first issue I noticed was the toilet would not flush and you needed to repeatability keep pressing the button. But due to how late it was, I thought I would mention it in the morning. Then going to bed, it felt so springy, with both of us in the bed you almost roll together. Very uncomfortable and caused me to have a sleepless night. Breakfast was very not well planned with no one available to seat us and after standing a few minutes with other guests, one of the people clearing the table said just find a seat. We had to wait for fresh food to come out as the food had been run down. Mike

This was our second stay here to again attend a tournament at the nearby Bridge Academy. I have previously reviewed. The hotel is well served by public transport with Old St. Station being nearby and bus routes right outside the door serving, inter alia, Oxford St., & Waterloo Bridge. Additional routes are served on nearby Kingsland Rd. Our room (325) was comfortable although the mattress was failing and needs replaced. Free WiFi is provided and is good. The staff are all friendly and efficient. The breakfast is quite typical of this sector but was regularly replenished and had good variety. Whilst Old St. itself is a little gritty, there are plenty of nearby bars and restaurants.

Stayed here for one night when my wife had a Monday morning appointment at Moorfields Eye Hospital. There are good things about the hotel and bad things. The good bits - its quite cheap at weekends (we stayed Sunday night). For the price room was OK. The 'handy' phone is a great idea - it was not in the room when we arrived, but we asked at reception and it was there a couple of hours later. The breakfast was OK. If you can get a space the parking is a plus even though it is expensive at £40 per day (only 9 spaces for the whole hotel). The hotel is close to the underground network. The bad bits - you can not book the parking, so you arrive not certain whether you can park or not. We arrived about 2.30 in the afternoon and got the last space (after the staff had got a car removed as the driver was attending a function at the hotel but had not paid to park). The room had air con which did not appear to respond to the controls. A stand alone oil filled radiator was in the room which we did use as the room was cold. Personally I find the Old Street area to be unattractive at best. I would not stay here for leisure. I know that Hoxton Square etc is very close and much nicer to walk about, but many tourist guests will be start and end their day walking from the hotel to Old Street station and back. There are nicer areas in London with hotels in the same price range.

Stayed while in London to attend daughter's graduation at the Barbican. Fantastic location - walkable from Liverpool St/Stansted Express and then again to the Barbican. Breakfast fine and room clean/tidy - but definitely compact. Missed not having a safe in the room and no wardrobe - just an open hanging space which also left the ironing board sitting against the wall. That said - good value for what we needed.

Staff helpful and cheerful throughout stay. Hotel is a bit dated and one of the lifts are creaking with age. Wasn’t sure it would make the third floor. The breakfast serving area is cramped, and it has the smallest plates I have encountered. Probably a good thing because I had 2 pieces of bacon (dry, lukewarm and tasteless); a sausage, which was the same, and the scrambled egg was almost warm but again bland and tasteless.

As the title said. It was okay...great location and nice decor. Upon arrival everything was okay but worried about parking, asked the receptionist if there was anywhere else we could park except their £40 a night carpark. All we received was a very blunt "no", unhelpful straight away. Went to the room, bed is massive! Sooo comfortable though, didn't want to leave. TV reception was honestly terrible, couldn't watch anything. Breakfast was free and nice, simple stuff but yummy. Would stay again if service was better and the TV reception was fixed. I booked this through my companies work partnership with yourselves, I'll have to seriously think about if the saving us worth it.

We stayed here as it was very close to the bar we were going out in for the evening, a very pleasant stay close to Old street station and some really nice places to eat. The staff were very friendly and helpful; a great example.

My parents often choose this hotel when they come to London because of its “cheaper” price. The standard however is very low. The carpets are dusty and dirty, leaving an “old carpet stink”. The rooms could be more clean than this. The breakfast is just awful, the taste of everything is just wrong and the choice poor. By far this is the worst holiday inn express in London. Only pros are: position is central and the beds are quite comfy.

275 Old Street London England

Hotel highlights

  • Close to Barbican Arts Centre and Museum of London
  • Free continental breakfast
  • Free WiFi in rooms and public areas
  • Bar/lounge

Located in Old Street, Holiday Inn Express London City is within a mile (2 km) of popular sights such as Barbican Arts Centre and Museum of London. This 224-room, 3-star hotel welcomes guests with conveniences like free breakfast, a bar/lounge, and free in-room WiFi. St. Paul's Cathedral and London Bridge are also nearby.


Free continental breakfast is served on weekdays from 6:30 AM to 10 AM and on weekends from 7 AM to 10:30 AM. At the end of the day, relax with a drink at the bar/lounge.


All 224 air-conditioned rooms feature coffee makers, free newspapers, and phones. LCD TVs come with satellite channels and pay movies, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries. Desks are also included.

Property features

Holiday Inn Express London City features free WiFi in public areas, a meeting room, and laundry facilities. Self parking is available for GBP 40 per night. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, luggage storage, and securing valuables.

Room options

Standard Room, Non Smoking

Twin 2 | Full 1 | Sleeps 2

Room, 1 Double Bed with Sofa bed, Non Smoking

Full 1 | Sleeps 4

Room, Multiple Beds, Accessible, Non Smoking (WHEELCHAIR)

Full 1 | Sleeps 2

Room, 1 Double Bed, Non Smoking

Full 1 | Sleeps 2

Reviews from Trip Advisor

Trip Advisor aggregated rating

61% of guests recommend this hotel

Total of 1360 reviews