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Holiday Inn Express London City

3.0 out of 5.0

Recent guest reviews

The location is excellent, close to lots of food, tube station and buses. My room was really clean, with a comfy bed and nice shower. It is soooooooo quiet. I was amazed, as it is on a busy street. Breakfast is pretty standard. Fantastic price too, I highly recommend this hotel.

I would not recommend this hotel. This hotel is located just 5 minutes walk from Old Street tube station on the Northern line. Great location, offers free breakfast (very basic) and comfortable bed. Hotel needs serious investments. Broken elevator, cold rooms, central air doesn’t work, furniture in poor shape. This hotel is very dated.

I had a room on the top floor and it was v clean, looked like new. Had everything I needed for a one night stay and the bed was comfy. Reception was ok and my only gripe with the room was that the shower was slightly low on pressure. Otherwise a pleasant one night stay!

I’ve been staying here for many years. This time it was a Friday and Saturday night. We arrived early and our room was available which was a great help. We were on the 5th floor and had a room with a bay window at the front. It was very nice. The staff are always helpful and the breakfast is superb. It was a little cramped with the TV almost on top of the bed and the rooms at the front can be a little noisy at night as the area is popular but otherwise a faultless trip. We used the buses to get around as the stops are right outside. Much more convenient than the underground. Highly recommended.

Check in was quick but it was clear the receptionist couldn't be bothered. He circled things on a sheet of paper and quickly mumbled "here's some information." Room was comfortable with a working TV, tea and coffee, soap, very nice pillows and an interesting tablet device which offered apps for tourists. There's a notice in the bathroom which states if a guest had forgotten anything (e.g. Shampoo or a toothbrush) they could call down to reception and have one organised for them, with compliments. I had forgotten my toothbrush and the receptionist said "well you can have one but you have to come and get it" in quite a hostile manner. Ready for bed, I decided to wait until the morning. Fortunately the female receptionist was a lot friendlier and more helpful. Breakfast was fine with a range of hot and cold foods, fruits, cereals etc. Good for a quick stay. Ps. Go to Yuu Kitchen for amazing Japanese food!

We stayed a night at the hotel in October. The room was small but perfect for just one night. On arrival we were placed in a room on the road side and there was a party opposite. Having two children we asked if we could be moved and this was no problem at all for the staff. Breakfast was very good and enjoyed by all.

Stayed here as part of a business trip and it does exactly what it says on the tin Friendly and helpful staff. Decent rooms with a very decent bathroom/shower Breakfast is good with mixture of hot (bacon, sausages, beans etc) and continental. It’s in a very busy, but great area (shoreditch) and is a 2 min walk from the tube Bish Bash Bosh - no complaints from me

Very clean and cozy room with huge and really comfortable bed.. The breakfast was ok and the location very convenient a short walk from Old street. A kettle with free tea and coffee is available in the room. A good choice for a pleasure trip to London.

Good value, clean hotel and okay for a night's stay. We were given a Disabled room which we had not requested and was not asked about, whilst this is particular good as you get a larger room however the downside is that the accessible shower floods the bathroom floor meaning you always get wet feet or you spend a lot of time taking you socks on and off. Having been given a disabled room at another hotel previous that hotel had a sort of screen round the bottom of the shower to stop water flooding the floor. This room had no screen or shower curtain so everything gets wet! Breakfast was ok, however it was very chaotic and people just seemed to be everywhere and not enough staff and everyone was ignoring the queuing system. Overall the hotel looked in good shape but when I used the stairs we noticed how tatty it looked.

I have stayed in plenty of Holiday Inn Express hotels so know exactly what to expect. Thankfully a short walk from Old Street tube station as the surrounding area was quite unpleasant. I am glad that I had bought a picnic from M&S at the station because food choices in the hotel were basic and I certainly wasn't keen on walking about nearby on my own. My stay though was really good. The room was really large, the bed was huge and really comfortable. The shower worked really well and everything was clean and fresh. I was even impressed with breakfast (not usually the case at HI Express ). Freshly bakes croissants and fresh fruit. My only gripe was the air con. Temperature was controlled centrally so I couldn't get the room as cool as I would have liked, but it certainly wasn't a heatwave in there. All in all a good experience once inside the hotel, but not great in the surrounding area.

275 Old Street London England

Hotel highlights

  • Close to Barbican Arts Centre and Museum of London
  • Free continental breakfast
  • Free WiFi in rooms and public areas
  • Onsite dining

Located in Old Street, Holiday Inn Express London City is within a mile (2 km) of popular sights such as Barbican Arts Centre and Museum of London. This 224-room, 3-star hotel welcomes guests with conveniences like free breakfast, a restaurant, and free in-room WiFi. St. Paul's Cathedral and London Bridge are also nearby.


Free continental breakfast is offered each morning. Sit down for a leisurely bite to eat at the onsite restaurant, or enjoy a drink at the bar/lounge.


All 224 air-conditioned rooms feature coffee makers, free newspapers, and phones. LCD TVs come with satellite channels and pay movies, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries. Desks are also included.

Property features

Holiday Inn Express London City features free WiFi in public areas, a meeting room, and laundry facilities. Self parking is available for GBP 30 per night. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, luggage storage, and securing valuables.

Room options

Standard Room, Non Smoking

Twin 2 | Full 1 | Sleeps 2

Room, 1 Double Bed with Sofa bed, Non Smoking

Full 1 | Sleeps 4

Room, 2 Twin Beds, Non Smoking

Twin 2 | Sleeps 2

Room, Multiple Beds, Accessible, Non Smoking (WHEELCHAIR)

Full 1 | Sleeps 2

Reviews from Trip Advisor

Trip Advisor aggregated rating

61% of guests recommend this hotel

Total of 1323 reviews