The staff allowed me to adjust the length of my stay.
The suite’s living room was tidy but smelled like wet dog, There was a used coffee filter still in the coffee maker from the previous guests, in the bathroom top drawer was children’s toothpaste used. We won’t visit this property or recommended ever again.
Definitely not up to Marriott standards. Stayed at a Comfort Suites for Two nights prior to stay here and it was nicer and cheaper. They also served a hot breakfast. The “to go” breakfast was absolutely appalling. Hampton Inn does a lovely bagged “to go” breakfast and you can get a hot egg, cheese and bacon English Muffin at the front desk.
Wonderful experience. Stuff friendly and hotel clean
The room was noisy. When I complained, all they said is they were sorry. The property was not well kept, cracks in the sidewalk, tile, etc.
Great spot , central located in the villages, right by the town square. Awesome restaurants an shopping.
All good,friendly helpful staff. Comfortable beds.many things within short walk or drive
Nice hotel overall. Bed was way too hard and no where to sit to put on your makeup. Staff was very accommodating.
Worst Marriott I've seen. There is no front desk. You are greeted and receive keys by the security guard at a folding table watching security video feeds. There were no dressers in the room to put your clothes in. The "king" size bed was not large enough to be a king or california king. Our room was noisy since we were right by the elevator and people like to talk loudly at night right outside your door room. Breakfast wasn't great but it was free and the crowds came down to devour it.
This hotel is in need of a major upgrade and renovation. I would not stay here again until that is done. Notwithstanding the negative, there was nothing dirty about the place and the staff was awesome. Breakfast was average.
The staff seemed to care about our needs and answered all of my questions in a helpful manner. The property was old and worn. Exercise equipment was old but in working order. The hotel room needed a complete renovation. There is built up grime on most surfaces. Nothing was overtly dirty and it appears the room was cleaned....its just so run down that you can't tell any more. I don't understand how Marriott allows this place to keep the flag. Dear Owner, please spend some money on this property,
We stayed at Towne Place Suites when we came to buy our new home at The Villages. The location was fabulous, just a few steps from the town square. We could walk around town in the morning, walk to dinner and hear the live entertainment while in the pool. The price went down because we stayed 5 nights. We would definitely choose this hotel again.
Visited with my father who lives in the area. The accommodations were conveniently located near him as well as within the heart of the Town Square where opportunities abound for shopping, dining and entertainment.
TownePlace Suites by Marriott at The Villages places you within a short walk of Spanish Springs Town Square and within a mile (2 km) of Central Florida Health. This hotel has 119 rooms and welcomes guests with conveniences like free breakfast, an outdoor pool, and free in-room WiFi.
Free continental breakfast is included with your stay.
All 119 accommodations feature kitchens and space to spread out with dining areas and sitting areas. Guests can expect 32-inch flat-screen TVs with cable channels and pay movies, along with free WiFi and wired Internet. Pillowtop beds grant a restful night's sleep and bathrooms offer hair dryers. Other standard amenities include coffee makers, free newspapers, and free local calls.
At TownePlace Suites by Marriott at The Villages, guests enjoy features like an outdoor pool, a fitness center, and a spa tub. You can take advantage of free parking if you drive. The 24-hour front desk has staff always at the ready. Additional amenities include free WiFi in public areas, a meeting room, and a 24-hour business center.
The staff allowed me to adjust the length of my stay.
The suite’s living room was tidy but smelled like wet dog, There was a used coffee filter still in the coffee maker from the previous guests, in the bathroom top drawer was children’s toothpaste used. We won’t visit this property or recommended ever again.
Dear Guest, thank you for taking the time to review your visit to our hotel. We are truly sorry your room was not in the spotless condition it should have been when you arrived. We take the cleanliness of our rooms very seriously, so what you experienced is not typical for us. Our staff is committed to providing fresh, clean accommodations for all of our guests, and we regret this was not the case for you. We are already taking steps to ensure oversights such as this do not happen again. We hope you will consider giving us a second chance the next time you are in our area. Christy Kitt, General Manager
Dear Michael, thank you for your five-star rating! We are delighted to know you loved each and every aspect of our hotel. We hope to welcome you back soon to TownePlace Suites, The Villages. Christy Kitt, General Manager
Definitely not up to Marriott standards. Stayed at a Comfort Suites for Two nights prior to stay here and it was nicer and cheaper. They also served a hot breakfast. The “to go” breakfast was absolutely appalling. Hampton Inn does a lovely bagged “to go” breakfast and you can get a hot egg, cheese and bacon English Muffin at the front desk.
Dear Robin, thank you for choosing our hotel for your stay. We are very disappointed to see your rating, and we sincerely apologize for not living up to your expectations. We value your business and truly hope you will give us another chance to prove that we are committed to providing an excellent experience to every guest. Christy Kitt, General Manager
Wonderful experience. Stuff friendly and hotel clean
Dear Guest, thank you for choosing the TownePlace Suites The Villages, Lady Lake and for sharing your feedback with fellow online reviewers. We are so pleased you enjoyed your stay with us. Our goal is to provide our guests with exceptional service and accommodations so we are glad that was your experience. Your comments were wonderful to read and we are proud to share them at our next staff meeting as an encouragement to our team. Please visit again soon. Charles Currid, General Manager
Dear Guest, thank you for your terrific rating of TownePlace Suites, The Villages. We are pleased your stay with us was a great one, and we look forward to welcoming you back soon. Charles Currid, General Manager
The room was noisy. When I complained, all they said is they were sorry. The property was not well kept, cracks in the sidewalk, tile, etc.
Dear Guest, we are sorry for the noise issues you experienced during your stay and that our facilities were not to your satisfaction. We wish we could have had the opportunity to address your concerns while you were still here, as we would have done best to ensure you are comfortable. Please know, we are in the design process and will be finalizing the plans for our renovations soon to be able to start. We hope to see you again soon. Charles Currid, General Manager
Great spot , central located in the villages, right by the town square. Awesome restaurants an shopping.
Dear Chris, thank you for your review of the TownePlace Suites The Villages. We were delighted to read that we exceeded your expectations during your visit and we're glad our location next to the Spanish Springs Village area was perfect for your needs. We appreciate your kind comments and would love the opportunity to welcome you back again. Miranda L. General Manager
All good,friendly helpful staff. Comfortable beds.many things within short walk or drive
Dear Guest, thank you for choosing the TownePlace Suites The Villages, Lady Lakes for your accommodation and for sharing your review. We are glad to read you had an amazing stay with us and enjoyed all the aspects of our hotel, along with our convenient location. On behalf of everyone here, we invite you to stay with us again the next time you visit The Villages. Miranda L. General Manager
Nice hotel overall. Bed was way too hard and no where to sit to put on your makeup. Staff was very accommodating.
Thank you for your recent stay at our hotel and for sharing your feedback with fellow online reviewers. We are so pleased you enjoyed your overall stay with us. Our main priority is to provide a comfortable stay for our guests, so we apologize that you were not completely satisfied with our beds. Our front desk is available to address issues such as this, and we would have been happy to provide you with another room upon request. Miranda L. General Manager
Dear Guest, thank you for choosing to stay with us and posting your wonderful review of TownePlace Suites, The Villages. We are glad we could accommodate your request and that you had a great stay. We look forward to seeing you again soon! Christy Kitt, General Manager