Staff was friendly and helpful, but dining was understaffed, took forever to get food, IF YOU WERE fortunate enough to be seated. Christmas morning, no one could eat, people were hungry and angry.
We loved that area and that it was a little removed from town in it's own space. Great staff, airport pick-up, and free bus service.
It was beautiful
Staff was excellent and the property.
It’s hard to beat the location of this very comfortable resort.
The hotel is very close to downtown and all of the ski areas. The rooms are clean and comfortable, and the staff is friendly and helpful.
A little on the cheap side as far as items in the room. I was expecting a robe in the room for all of the in and out of the hot tub. No big deal, the staff was great and very friendly.
great hotel and staff and location Jackson hole will be our summer stop for sure.
The property was really pretty with wonderful views. We loved the access of the shuttle to and from the Town Square and Airport. Only thing that wasn't very good was the fact that putt putt and the maize on beautiful days was closed. There is no reason for it to be closed when it doesn't consist of anything that could get people hurt or ruin anything?
The room and the grounds were perfect and it was a super comfortable stay.
The location was great. We loved the onsite restaurant! Staff was very helpful and friendly. Overall, excellent place to stay!
Nice property and comfortable room. Service is lacking and they need more staff at the front desk since there was constantly a long line to talk to anybody. Phone calls to the front desk were never answered. Wanted to charge $10 per extra towel (beyond 4), which was a bit surprising since there was no cleaning throughout a four day stay. Given the $400/night rate and resort fee I would expect that to include extra towels.
Beautiful hotel, great location, nice amenities, great restaurant. Loved the alpine coaster!
First they gave us the wrong room key. Then there was no water pressure in the shower- never got fixed. Their shuttle is not guaranteed even when you make a reservation. The shuttle only runs till 9:40 pm so plan on walking. Their restaurant is understaffed. One morning we stopped for breakfast and the guy working said seat yourself I’m the only one that showed up for work do it will be a while. Of course we left and went downtown to eat
Given wrong room key, no water pressure in the shower, restaurant not staffed sufficiently, the hotel only has one shuttle and even if you reserve it, you may not have it. Need to make reservation to use the pool even when no one is in it. Shuttle stops at 9:30 so you need to get your own transportation back
It took over 45 minutes to check-in and find our CONDO that was offsite and extremely difficult to find. The front desk person clearly had never been to the condo, and couldn't explain how to drive to the proper location. She didn't know the name of the complex, the fact that it was located behind a row of garages blocking the ability to see the building. A total nightmare after traveling all day.
Very good, clean hotel , friendly staff. Good location.
The entire hotel had a sewage smell throughout the building. Several other guest had the same complaints. The bathroom had fixtures falling off the wall and had what looked like pee stains on the walls and door. The coffee and ice bucket was dirty when we arrived. The pool was closed, which in the past was open in winter... The staff was nice overall, but the hotel needs to be updated, even though it says renovations were done in 2019
Snow King Resort Hotel & Luxury Residences places you next to Snow King Resort and a short stroll from other popular sights like Jackson Town Square. This 203-room, 3.5-star resort welcomes guests with a restaurant, ski-in/ski-out access, and an outdoor pool.
This resort serves as home to a restaurant, which has pool views and specializes in American cuisine, along with a bar. Buffet breakfast is offered for a fee each morning from 6:30 AM to 11:00 AM.
Flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Coffee makers, free weekday newspapers, and free local calls are other standard amenities.
Guests of Snow King Resort Hotel & Luxury Residences enjoy ski-in/ski-out access, an outdoor pool, and a 24-hour gym. You can take advantage of free parking, along with a free airport shuttle at scheduled times. The front desk has multilingual staff on hand 24/7 to help with securing valuables, tours or tickets, and luggage storage. Other amenities at this ski resort include free WiFi in public areas, a spa tub, and a conference center.
Staff was friendly and helpful, but dining was understaffed, took forever to get food, IF YOU WERE fortunate enough to be seated. Christmas morning, no one could eat, people were hungry and angry.
We loved that area and that it was a little removed from town in it's own space. Great staff, airport pick-up, and free bus service.
Thank you for choosing to stay with us! We look forward to your next trip to Jackson!
It was beautiful
Thank you for choosing to stay with us! We look forward to your next trip to Jackson!
Staff was excellent and the property.
Thank you for choosing to stay with us!
It’s hard to beat the location of this very comfortable resort.
Thank you for choosing to stay with us! We are excited for your next visit to Jackson!
The hotel is very close to downtown and all of the ski areas. The rooms are clean and comfortable, and the staff is friendly and helpful.
Thank you for choosing to stay with us! We look forward to your next trip to Jackson!
A little on the cheap side as far as items in the room. I was expecting a robe in the room for all of the in and out of the hot tub. No big deal, the staff was great and very friendly.
Thank you for choosing to stay with us! We look forward to your next trip to Jackson!
great hotel and staff and location Jackson hole will be our summer stop for sure.
Thank you for choosing to stay with us! We look forward to your next trip to Jackson!
The property was really pretty with wonderful views. We loved the access of the shuttle to and from the Town Square and Airport. Only thing that wasn't very good was the fact that putt putt and the maize on beautiful days was closed. There is no reason for it to be closed when it doesn't consist of anything that could get people hurt or ruin anything?
Thank you for choosing to stay with us! We'll make sure your comments are addressed!