Nothing was unique. Maid service was not existent. The breakfast baffled me. We were the only guest then they put i family with a child right next to us. With the whole hotel empty.
After waiting for fifteen minutes to check in we were put in a nonsmoking room that smelled like a smokers’ lounge. Then they moved us to a room where the desk chair was broken, a light bulb was burned out, and the towels had not been cleaned — it was quite repulsive. We asked for a refund but were told we would have to wait three days to speak with the manager. Oh, and of course the desk staff person was not wearing a mask and made no offer to get one. We will never stay in this place again.
Unorganized. Very shady people were allowed to walk outside as well as inside the lobby for the majority of the night as they came amd left. Did not feel like myself or my proporties saftey was of any concern to this business or its staff
Overall a decent place. The complaints we have are there were dirty towels still hanging in our bathroom, the bath rug was dirty and we couldn’t check in until 9 PM which seems ridiculous. Staff was very nice and helpful and the breakfast was nice.
Easy and fast check in. The people at the front desk are very nice and helpful. Great breakfast and good coffee!!
Very clean areas, and good breakfast , very nice front desk worker
when I checked into my room, the maid had not serviced it—-5pm I went back down and I was given another room. The next day, the maid only made the bed. There were towels, garbage cans, etc not attended to.
It was good. My granddaughter had a great time. People were nice
Good hotel & amenities, will stay again, thanks you
Loved seeing the Temple and the park like atmosphere out back through our window . However the dog barking in the next room at 6:00 am the next morning was not pleasant at all. Especially after being exhausted from our previous day of driving.
This is the second time for us in Le-ritz We r stopping for a trip to Yellowstone National Park It’s clean, comfortable and just walking to the green belt for Idaho Falls Nice location and everything
Staff was extremely helpful and welcoming - facilities were great and the room was clean and ready. I will remember this place and come again!
Could use some edge...behind the furniture cleaning but overall decent and great value
Location, clean, quiet, good breakfast, specially friendly staff members, al of them during our 4 day stay. Thanks for welcoming us!!!
I had no problem I actually rested housekeeping we did the much
Le Ritz Hotel and Suites places you within a leisurely stroll of Idaho Falls Greenbelt and Idaho Falls Greenbelt Trail. This 115-room hotel has round-the-clock conveniences like a business center, a fitness center, and a front desk.
For your convenience, a buffet breakfast is served for a fee on weekdays from 5:00 AM to 10:00 AM and on weekends from 7:00 AM to 10:00 AM. Satisfy your hunger from the comfort of your room with room service.
The 115 rooms are soundproofed and have an array of amenities, including MP3 docks, microwaves, and refrigerators. Guests can expect 27-inch TVs with cable channels, along with free WiFi and wired Internet. Pillowtop beds grant a restful night's sleep, and bathrooms offer hair dryers and free toiletries. Coffee makers, free weekday newspapers, and free local calls are also standard.
At Le Ritz Hotel and Suites, guests enjoy features like an indoor pool, a 24-hour fitness center, and a spa tub. There's free parking, as well as a free airport shuttle (available on request). The 24-hour front desk has multilingual staff ready to assist with securing valuables, dry cleaning/laundry, and luggage storage. Additional amenities include free WiFi in public areas, conference space, and a 24-hour business center.
Nothing was unique. Maid service was not existent. The breakfast baffled me. We were the only guest then they put i family with a child right next to us. With the whole hotel empty.
After waiting for fifteen minutes to check in we were put in a nonsmoking room that smelled like a smokers’ lounge. Then they moved us to a room where the desk chair was broken, a light bulb was burned out, and the towels had not been cleaned — it was quite repulsive. We asked for a refund but were told we would have to wait three days to speak with the manager. Oh, and of course the desk staff person was not wearing a mask and made no offer to get one. We will never stay in this place again.
Thank you for your feedback. Sorry for the unpleasant stay. I have contacted the proper department managers to get these problems fixed right away.
Unorganized. Very shady people were allowed to walk outside as well as inside the lobby for the majority of the night as they came amd left. Did not feel like myself or my proporties saftey was of any concern to this business or its staff
Thank you for your feedback. We will take your concerns and take them to our teams. We hope to you see you on your next trip.
Overall a decent place. The complaints we have are there were dirty towels still hanging in our bathroom, the bath rug was dirty and we couldn’t check in until 9 PM which seems ridiculous. Staff was very nice and helpful and the breakfast was nice.
Thank you for your feedback! We hope to see you again.
Easy and fast check in. The people at the front desk are very nice and helpful. Great breakfast and good coffee!!
Thanks for staying with us. We appreciate your feedback!
Very clean areas, and good breakfast , very nice front desk worker
Thanks for staying with us. We appreciate your feedback!
Thanks for staying with us. We appreciate your feedback!
Thank you for your feedback!
Thank you for your review!
when I checked into my room, the maid had not serviced it—-5pm I went back down and I was given another room. The next day, the maid only made the bed. There were towels, garbage cans, etc not attended to.
We are so sorry about the housekeeping issues you experienced while staying with us. We assure you these issues have been taken care of and hope you'll give us the chance to turn your experience around in the future. Have a great day!
thank you for your feedback. We will be addressing your concerns