clean property
On the River
Our room was not cleaned well (we found a toothbrush on the floor in the bathroom). We had no hot water for several hours due to a leak, but communication with the front desk was difficult, especially with the evening clerk who was not polite.
The Toilets wouldnt flush. I had temperature sensitive medication put it in refrigerator. The next day realized the frige was not working. Called front desk the n i pulled out fruge the power cord was wrapped around inside the back. Pulled out plugged it in worked great. All the lamps were unplugged. The TV stations were trash the screen picture faded in and out just a low class s place.
I’m not sure if all the rooms are the same but at least the room I got, was not worthy of the price I paid. The bathroom needs work, there’s mold and it looks like the ceiling just above the shower might have had water damage at one point. As you walk in, the room smelled humid but I think it’s the mold. Furniture really damaged, toilet seems like they don’t clean it throughly, neither as the shower tub and the shower curtain smelled moldy and had mold stains. Not satisfied with that room for my stay but I was so tired, I just wanted to rest and sleep.
This property is usually good. There was a dirty towel hanging on the bathroom door and the floor in the room was not clean. I tried to check in twice but no one came to the front!
the updated rooms and 24 hr pool and hot tub
Good area and good property for the price
We liked the location; it was easy to get to and good things near it. After check-in we went to the room. In our bathroom garbage was a used tampon just sitting in the trash. There was hair along the tub, wet spots & grim on the bathroom floor. The bath towels smelled funny; almost moldy smelly and were not very white at all. They were stained on a couple as well. Area where microwave & fridge sat were sticky & chipped all up. The staff we encountered were all VERY nice. The one house keeping lady we stopped in the hall to ask for a switch of towels & if she'd empty our garbage & she was SO NICE and happy to help! I'd indeed never pay much for this hotel. It was WAY better than the Super 8 or Quality Inn that we had friends at though, but it still is not a hotel that should charge very much. It could use updating and good old deep cleaning, redo things in the bathroom; tub even had what appeared to be moldy spots that didn't come off. Overall, it was okay to rest your head, but for sure not a high price value. I was disappointed.
My room had a coffee maker but they had no coffee for the rooms and the bathroom fan sounded like it was barely working and very noisy. I had a CPAP machine and I had to use an extension cord to run to the bed and the outlets I plugged into would not hold the plug as they were so worn out. I was using a new power cable and I had to brace the plug into the socket to make it work.
Property is well maintained and laid out lots of close by attractions to visit if on holiday. staff very friendly.
This is an old hotel from 1975 with tired amenities. It must have been really nice in those days. Now, the carpet and furniture are just old, tired and dated.
Spacious, clean rooms with plenty of space to relax, set up luggage, and sit. The staff was friendly and helpful. There was a decent selection for breakfast items including protein choices and a waffle making station. The pool was too cold for me to swim, but kids had fun getting in. We will definitely stay here again.
At 4 pm check in No rooms were ready.long line of ppl waiting for house keeping to finish
Le Ritz Hotel and Suites places you within a leisurely stroll of Idaho Falls Greenbelt and Idaho Falls Greenbelt Trail. This 115-room hotel has an indoor pool, free in-room WiFi, and free self parking.
For your convenience, a buffet breakfast is served for a fee each morning from 6:00 AM to 9:00 AM. Satisfy your hunger from the comfort of your room with room service.
27-inch TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Pillowtop beds grant a restful night's sleep, and bathrooms offer hair dryers and free toiletries. MP3 docks, refrigerators, and microwaves are also standard.
At Le Ritz Hotel and Suites, guests enjoy features like an indoor pool, a gym, and free WiFi in public areas. Free parking is available if you drive. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, luggage storage, and securing valuables. Additional amenities include a spa tub, conference space, and a 24-hour business center.
clean property
On the River
Thank you for staying with us. We are glad you enjoyed the wonderful view of the Snake river that we have at this location.
Our room was not cleaned well (we found a toothbrush on the floor in the bathroom). We had no hot water for several hours due to a leak, but communication with the front desk was difficult, especially with the evening clerk who was not polite.
Thank you for staying with us and for providing your feedback. There was a leak in the hotel, and we worked hard to fix it. We apologize for our communication, or lack, with you. As to the staff, it has been addressed and they are no longer working for us.
The Toilets wouldnt flush. I had temperature sensitive medication put it in refrigerator. The next day realized the frige was not working. Called front desk the n i pulled out fruge the power cord was wrapped around inside the back. Pulled out plugged it in worked great. All the lamps were unplugged. The TV stations were trash the screen picture faded in and out just a low class s place.
We're sorry you experienced problems with the tv and with the room. This has been addressed with staff. We hope you'll let us make the fixes and stay with us again. Thank you for staying with us.
I’m not sure if all the rooms are the same but at least the room I got, was not worthy of the price I paid. The bathroom needs work, there’s mold and it looks like the ceiling just above the shower might have had water damage at one point. As you walk in, the room smelled humid but I think it’s the mold. Furniture really damaged, toilet seems like they don’t clean it throughly, neither as the shower tub and the shower curtain smelled moldy and had mold stains. Not satisfied with that room for my stay but I was so tired, I just wanted to rest and sleep.
I'm sorry that your stay was not up to the standards that the room should have been. This issue has been addressed with housekeeping, and I appreciate your feedback. Thank you for staying with us.
This property is usually good. There was a dirty towel hanging on the bathroom door and the floor in the room was not clean. I tried to check in twice but no one came to the front!
Thank you for staying with us. I apologize for the room situation. I will look into it.
the updated rooms and 24 hr pool and hot tub
Thank you for staying with us.
Good area and good property for the price
Thank you for staying with us.
We liked the location; it was easy to get to and good things near it. After check-in we went to the room. In our bathroom garbage was a used tampon just sitting in the trash. There was hair along the tub, wet spots & grim on the bathroom floor. The bath towels smelled funny; almost moldy smelly and were not very white at all. They were stained on a couple as well. Area where microwave & fridge sat were sticky & chipped all up. The staff we encountered were all VERY nice. The one house keeping lady we stopped in the hall to ask for a switch of towels & if she'd empty our garbage & she was SO NICE and happy to help! I'd indeed never pay much for this hotel. It was WAY better than the Super 8 or Quality Inn that we had friends at though, but it still is not a hotel that should charge very much. It could use updating and good old deep cleaning, redo things in the bathroom; tub even had what appeared to be moldy spots that didn't come off. Overall, it was okay to rest your head, but for sure not a high price value. I was disappointed.
Thank you for your feedback we will address your concerns.
My room had a coffee maker but they had no coffee for the rooms and the bathroom fan sounded like it was barely working and very noisy. I had a CPAP machine and I had to use an extension cord to run to the bed and the outlets I plugged into would not hold the plug as they were so worn out. I was using a new power cable and I had to brace the plug into the socket to make it work.
Thank you for your feedback. We will address your concerns.
Thank you for your comments. We enjoyed having you as our guest.