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Best Western Plus Holland Inn & Suites

2.5 out of 5.0

Recent guest reviews

Positives - king suite was a nice size. Room was very clean and did not smell like dogs had been there previously. Staff was friendly. Free breakfast was very nice. Kids loved the pool. Negatives - air conditioner unit was not well placed to keep the full suite at an even temp. Had to blast it on 64 degrees to keep the suite cool, and sleeping next to it at that temp was pretty chilly! Other oddity - lights are motion-activated, including in the bathroom, which is odd. Lights went out during showers. Overall, positives greatly outweighed the negatives. I would stay here again for sure.

This was a short overnight family trip. Great location and fun things to do in the area.

Check in gal spent unnecessary time chatting with couple ahead, several waiting to check in. Then she was checking if ground floor request was honored and it was, but room not quite ready and should be less than 30 minutes So gave cell phone number for her to call or text when ready, after hour I had no call or text and called her, room was ready but she forgot to call, apologized. Room was nice location, and could access from car parked in front, nice bed and clean room. Plans had changed so we extended our stay by one day. Eventually we figured out lots of bumble bees near outside door entrance due to nearby nest. Room was very perfume like upon arrival and aired room out and we left note and tip for maid not to use much perfume cleaner due to asthma. However next day it was perfume again. The pool and hot tub was nice. The breakfast bar was not well maintained well either day we were there, especially morning day 2. At one point with an hour to go, no eggs, meat or milk or drink cups. The guy running it was also handling the front desk. At one point he was adding something at buffet and another customer came in and asked who was running the front desk?? There were signs in two places describing making own omelettes but no omelette stuff in sight. There were four customers in room, we asked if could watch Fox News instead of CNN and told that management will not allow Fox News. I think if not allowing Fox News then should not allow CNN, put on Travel channel.

Breakfast was very good and there's plenty of restaurants nearby and even across the street. Hotel staff very welcoming and nice. The rooms were very clean and beds were super soft. It was nice that they had free iced tea and coffee available all day. The kids love the pool and the patio area was nice, it had hammocks. Overall, really great, family friendly hotel.

We really enjoyed our stay. Breakfast was also pretty good. We were comfortable. Prices were good.

Very friendly staff from the very beginning of our stay. We requested a crib for our son while we we're on our way there and it was in the room by the time we got there. The breakfast was great they had a full buffet and when I say that it was scrambled eggs, ham, bacon, biscuits and sausage gravy, waffles, etc.. I loved the cabin feel of it too!

Okay stay, but would look for something different next time. Wouldn't recommend to family and friends.

Better than average hotel for this area. Nice, new, clean rooms. Large free breakfast. Lots of amenities. Large room. Great staff --- Front desk girl refilled popcorn machine for me late at night(yes there is free popcorn) and also came up to our room to personally fix the remote. Will stay there again next month for sure.

This place is great. Clean, good breakfast, convenient to everything, and affordable. Most of all however, my whole family thought the staff were great - very friendly and helpful at all times! We travel a lot and this place has some of the best customer service we have seen.

nice,clean , and friendly staff. we went to holland state park and to michigan adventure. great location for both. pool was open 24 hrs and they had a nice breakfast buffet.

OK Hotel, very clean and comfortable room. Service appeared to be hired mgmt. company, not as friendly as those who have a stake in the Hotel.

Clean.Pleasant staff. Didnt have bought room, so upgraded us to a suite..Good location. .

Hotel has some charm. I found the staff to be fine and the room to be completely acceptable.

The morning breakfast was great. Enjoyed the pool. Nicely decorated and everyone at the front desk was very nice.

The staff was friendly and helpful. The room was clean. The breakfast was nice and overall this hotel was a good value. We travelled to the area for a tennis tournament and the hotel was in a good location and located close by to many restaurants and stores.

Great hotel, for the value ! Pool was great! Breakfast was good!

This hotel should not even be renting out their rooms. When I arrived the front Lobby was completely torn apart, no furniture or carpet. The room was very basic. The coffee pot was about to fall apart. The smell of cigarette smoke was present in the hallways. The third day as I returned to the Hotel I found no carpet in the main hall and that my room had been invaded by the construction workers and my personal things were moved along with the entire headboard for the king sized bed. Left me with a very uncomfortable feeling. I would have never checked into the hotel except for the policy concerning cancellation of a room where I would have forfeited all my money. If I could give this hotel a negative rating, I would.

The staff was awesome!! the hotel was being remodeled, but the room was outstanding!!!

After overlooking the fact that they are remodeling the hallways. The room was OUTSTANDING!!! The staff was very helpful, very nice!! I'd definitely go back!! I wish I could have stayed longer.

Bathroom was full of mold, Floor of Tub was broken. Told management, who was going to have another room cleaned for us to transfer to while we were out. ...that never happened , so we had to wait while housekeeping had to stop what they were doing and come clean a room for us.....what an unpleasant experience...never again

2888 W Shore Drive Holland MI

Hotel highlights

  • Free hot/cold buffet breakfast
  • Free WiFi and wired Internet in rooms and public areas
  • Free parking
  • Indoor pool

Located within a mile (2 km) of Dutch Village, Best Western Plus Holland Inn & Suites is within 2 miles (3 km) of Veldheer Tulip Gardens. This 80-room hotel has free breakfast along with conveniences like an indoor pool and a 24-hour fitness center. Coppercraft Distillery and Sundae Sundae Golf Golf are also close to this Holland hotel.


Dining

Start your day off right with a free hot/cold buffet breakfast.


Rooms

Best Western Plus Holland Inn & Suites's 80 air-conditioned rooms provide microwaves, refrigerators, and coffee makers. LED TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms have hair dryers and free toiletries. Other amenities include free newspapers, free bottled water, and ironing boards.


Property features

At Best Western Plus Holland Inn & Suites, guests enjoy an indoor pool, a 24-hour fitness center, and a spa tub. If you drive, take advantage of free parking. The front desk is staffed 24 hours a day to help with dry cleaning/laundry and securing valuables. Additional amenities include free WiFi in public areas, conference space, and a business center.

Room options

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

King 1 | Sleeps 2

Standard Room, 1 King Bed, Non Smoking, Jetted Tub

King 1 | Sleeps 4

Business Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

King 1 | Sleeps 4

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

King 1 | Sleeps 4

Guest reviews for Best Western Plus Holland Inn & Suites

Everyone (7) Couples (11) Business (3) Family (15) Friends (1) Other (2)
4

good family & pet friendly hotel

Families

Positives - king suite was a nice size. Room was very clean and did not smell like dogs had been there previously. Staff was friendly. Free breakfast was very nice. Kids loved the pool. Negatives - air conditioner unit was not well placed to keep the full suite at an even temp. Had to blast it on 64 degrees to keep the suite cool, and sleeping next to it at that temp was pretty chilly! Other oddity - lights are motion-activated, including in the bathroom, which is odd. Lights went out during showers. Overall, positives greatly outweighed the negatives. I would stay here again for sure.

By on Jul 10, 2017

4

hotel is close to shopping, restaurants, and local

Everyone

This was a short overnight family trip. Great location and fun things to do in the area.

By on Jul 2, 2017

3

ok but not what was expected

Everyone

Check in gal spent unnecessary time chatting with couple ahead, several waiting to check in. Then she was checking if ground floor request was honored and it was, but room not quite ready and should be less than 30 minutes So gave cell phone number for her to call or text when ready, after hour I had no call or text and called her, room was ready but she forgot to call, apologized. Room was nice location, and could access from car parked in front, nice bed and clean room. Plans had changed so we extended our stay by one day. Eventually we figured out lots of bumble bees near outside door entrance due to nearby nest. Room was very perfume like upon arrival and aired room out and we left note and tip for maid not to use much perfume cleaner due to asthma. However next day it was perfume again. The pool and hot tub was nice. The breakfast bar was not well maintained well either day we were there, especially morning day 2. At one point with an hour to go, no eggs, meat or milk or drink cups. The guy running it was also handling the front desk. At one point he was adding something at buffet and another customer came in and asked who was running the front desk?? There were signs in two places describing making own omelettes but no omelette stuff in sight. There were four customers in room, we asked if could watch Fox News instead of CNN and told that management will not allow Fox News. I think if not allowing Fox News then should not allow CNN, put on Travel channel.

By , from Iowa on May 31, 2017

5

nice hotel

Everyone

Breakfast was very good and there's plenty of restaurants nearby and even across the street. Hotel staff very welcoming and nice. The rooms were very clean and beds were super soft. It was nice that they had free iced tea and coffee available all day. The kids love the pool and the patio area was nice, it had hammocks. Overall, really great, family friendly hotel.

By , from Plano, TX on May 17, 2017

5

very nice location. very serene

Everyone

We really enjoyed our stay. Breakfast was also pretty good. We were comfortable. Prices were good.

By on Oct 17, 2016

5

great for families

Everyone

Very friendly staff from the very beginning of our stay. We requested a crib for our son while we we're on our way there and it was in the room by the time we got there. The breakfast was great they had a full buffet and when I say that it was scrambled eggs, ham, bacon, biscuits and sausage gravy, waffles, etc.. I loved the cabin feel of it too!

By on Aug 29, 2016

3
Everyone

Okay stay, but would look for something different next time. Wouldn't recommend to family and friends.

By on Jul 25, 2016

5

great staff

Everyone

Better than average hotel for this area. Nice, new, clean rooms. Large free breakfast. Lots of amenities. Large room. Great staff --- Front desk girl refilled popcorn machine for me late at night(yes there is free popcorn) and also came up to our room to personally fix the remote. Will stay there again next month for sure.

By , from Chicago on Jul 17, 2016

5

great stay

Families

This place is great. Clean, good breakfast, convenient to everything, and affordable. Most of all however, my whole family thought the staff were great - very friendly and helpful at all times! We travel a lot and this place has some of the best customer service we have seen.

By on Sep 6, 2015

4

great stay

Families

nice,clean , and friendly staff. we went to holland state park and to michigan adventure. great location for both. pool was open 24 hrs and they had a nice breakfast buffet.

By on Aug 25, 2015