Clean room. Tim, the night clerk was extremely accomodating
I thought it would be fun to take the grandkids to a hotel to use the pool on a dreary March weekend and we were NOT disappointed. The room was clean and updated, and the complimentary breakfast was the best I’ve seen but it was the Staff and service that put this stay over the top. From check-in to check-out, everyone was so friendly, professional, and attentive to our needs. The pool and hot tub area was great with lots of seating and very clean. The water temp was perfect and there was a fresh towel on every chair. Every ½ hour or so, someone came through to check on things, offered mini bottles of water and refreshed the towels. The attention to detail was impressive and we could not have been more pleased.
Nice hotel for the money, good for a one night stay. In the middle of everything you could possibly need and easy to get to.
Good safe ,clean location, great service desk, business center , fitness center and pool. Staff very friendly and helpful. Good for pets. Lobby with water bottles, hot hand towels, fruit and snacks.
The service was top notch. The breakfast in the morning was the best 'free hotel' breakfast I have ever experienced. The staff was super accommodating and the moist towlettes at the end of the meal made it very memorable. Thank you.
Loved the heated pool! The staff is super helpful and friendly! Rooms were clean and comfy and fairly quiet. Highly recommend!
Very friendly staff. They could use to have DVD players in rooms for the kids. Not very many kids channels on cable. Otherwise everything was great.
They take dogs which was our primary reason for stopping. Rooms were acceptable and clean. Seemed like nice new carpet. Bathrooms a little worse for wear.
I thoroughly enjoyed my stay for 3 nights. The staff was cordial, yet professional. The bed and pillows were very comfortable and I am quite picky. The linens and towels were also better than expected. Breakfast was a pleasant selection with great coffee! I will certainly stay there again.
Is a nice place, was surprised with the outdoor patio that had hammocks, grill and tables and chairs
Positives - king suite was a nice size. Room was very clean and did not smell like dogs had been there previously. Staff was friendly. Free breakfast was very nice. Kids loved the pool. Negatives - air conditioner unit was not well placed to keep the full suite at an even temp. Had to blast it on 64 degrees to keep the suite cool, and sleeping next to it at that temp was pretty chilly! Other oddity - lights are motion-activated, including in the bathroom, which is odd. Lights went out during showers. Overall, positives greatly outweighed the negatives. I would stay here again for sure.
This was a short overnight family trip. Great location and fun things to do in the area.
Check in gal spent unnecessary time chatting with couple ahead, several waiting to check in. Then she was checking if ground floor request was honored and it was, but room not quite ready and should be less than 30 minutes So gave cell phone number for her to call or text when ready, after hour I had no call or text and called her, room was ready but she forgot to call, apologized. Room was nice location, and could access from car parked in front, nice bed and clean room. Plans had changed so we extended our stay by one day. Eventually we figured out lots of bumble bees near outside door entrance due to nearby nest. Room was very perfume like upon arrival and aired room out and we left note and tip for maid not to use much perfume cleaner due to asthma. However next day it was perfume again. The pool and hot tub was nice. The breakfast bar was not well maintained well either day we were there, especially morning day 2. At one point with an hour to go, no eggs, meat or milk or drink cups. The guy running it was also handling the front desk. At one point he was adding something at buffet and another customer came in and asked who was running the front desk?? There were signs in two places describing making own omelettes but no omelette stuff in sight. There were four customers in room, we asked if could watch Fox News instead of CNN and told that management will not allow Fox News. I think if not allowing Fox News then should not allow CNN, put on Travel channel.
Breakfast was very good and there's plenty of restaurants nearby and even across the street. Hotel staff very welcoming and nice. The rooms were very clean and beds were super soft. It was nice that they had free iced tea and coffee available all day. The kids love the pool and the patio area was nice, it had hammocks. Overall, really great, family friendly hotel.
We really enjoyed our stay. Breakfast was also pretty good. We were comfortable. Prices were good.
Very friendly staff from the very beginning of our stay. We requested a crib for our son while we we're on our way there and it was in the room by the time we got there. The breakfast was great they had a full buffet and when I say that it was scrambled eggs, ham, bacon, biscuits and sausage gravy, waffles, etc.. I loved the cabin feel of it too!
Okay stay, but would look for something different next time. Wouldn't recommend to family and friends.
Better than average hotel for this area. Nice, new, clean rooms. Large free breakfast. Lots of amenities. Large room. Great staff --- Front desk girl refilled popcorn machine for me late at night(yes there is free popcorn) and also came up to our room to personally fix the remote. Will stay there again next month for sure.
This place is great. Clean, good breakfast, convenient to everything, and affordable. Most of all however, my whole family thought the staff were great - very friendly and helpful at all times! We travel a lot and this place has some of the best customer service we have seen.
Located within a mile (2 km) of Dutch Village, Best Western Plus Holland Inn & Suites is within 2 miles (3 km) of Sundae Sundae Golf Golf. This 80-room hotel welcomes guests with free breakfast and conveniences like an indoor pool and a 24-hour fitness center.
Free on-the-go breakfast is served each morning from 6:00 AM to 10:00 AM.
The 80 accommodations feature sitting areas. Guests can expect 42-inch LED TVs with cable channels, along with free WiFi and wired Internet. Tempur-Pedic beds sport premium bedding and bathrooms offer hair dryers and designer toiletries. Microwaves, refrigerators, and coffee makers are also standard.
Guests staying at Best Western Plus Holland Inn & Suites enjoy an indoor pool, a 24-hour fitness center, and a spa tub. There's free parking if you drive. The 24-hour front desk has multilingual staff ready to assist with concierge services and dry cleaning/laundry. Additional amenities include free WiFi in public areas, conference space, and a business center.
Clean room. Tim, the night clerk was extremely accomodating
I thought it would be fun to take the grandkids to a hotel to use the pool on a dreary March weekend and we were NOT disappointed. The room was clean and updated, and the complimentary breakfast was the best I’ve seen but it was the Staff and service that put this stay over the top. From check-in to check-out, everyone was so friendly, professional, and attentive to our needs. The pool and hot tub area was great with lots of seating and very clean. The water temp was perfect and there was a fresh towel on every chair. Every ½ hour or so, someone came through to check on things, offered mini bottles of water and refreshed the towels. The attention to detail was impressive and we could not have been more pleased.
Dear Kimberly, Thank you so much for taking the time to share your kind words and feedback. It was certainly our pleasure to welcome you and the grand kids as our guests. We couldn't be happier to see that everyone had such a wonderful time. Hope you are all doing well and look forward to welcoming you back again in the future. Warmest regards, Brandon M. Guest Relations Manager Best Western Plus Holland Inn & Suites
Nice hotel for the money, good for a one night stay. In the middle of everything you could possibly need and easy to get to.
Dear KT, Thank you so much for your kind words and feedback. It was truly our pleasure to welcome you as our guest and we hope to see you back again soon. Warmest regards, Brandon M. Guest Relations Manager Best Western Plus Holland Inn & Suites
Good safe ,clean location, great service desk, business center , fitness center and pool. Staff very friendly and helpful. Good for pets. Lobby with water bottles, hot hand towels, fruit and snacks.
The service was top notch. The breakfast in the morning was the best 'free hotel' breakfast I have ever experienced. The staff was super accommodating and the moist towlettes at the end of the meal made it very memorable. Thank you.
Loved the heated pool! The staff is super helpful and friendly! Rooms were clean and comfy and fairly quiet. Highly recommend!
Very friendly staff. They could use to have DVD players in rooms for the kids. Not very many kids channels on cable. Otherwise everything was great.
They take dogs which was our primary reason for stopping. Rooms were acceptable and clean. Seemed like nice new carpet. Bathrooms a little worse for wear.
Dear Tim, Thank you for taking the time to share feed back from your recent visit. We are thrilled that overall you had enjoyed your visit however there is always room for improvement. Know that we value your thoughts as they will guide us toward better serving you again in the future. Warmest regards, Brandon M. Guest Relations Manager Best Western Plus Holland Inn & Suites
I thoroughly enjoyed my stay for 3 nights. The staff was cordial, yet professional. The bed and pillows were very comfortable and I am quite picky. The linens and towels were also better than expected. Breakfast was a pleasant selection with great coffee! I will certainly stay there again.
Dear jeanne, Thank you for your feedback. While it would appear that you overall enjoyed your stay we regret to see that you had been inconvenienced by the pool hours. We appreciate your thoughts so that we may better serve you again in the future. Thank you for writing and for being our guest. Warmest regards, Brandon M. Guest Relations Manager Best Western Plus Holland Inn & Suites
Dear Jjaeger, Thank you so much for your review and kind feedback. We are delighted that you had a great time and were well taken care of by our team. We hope your travels home were equally as pleasant and that we'd have an opportunity to welcome you back again in the future. Until then, safe travels. Warmest regards, Brandon M. Guest Relations Manager Best Western Plus Holland Inn & Suites