Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave
from $128
Best Western Plus Holland Inn & Suites
2.5 out of 5.0
3.6
out of 5
Average Guest Review
See all 37 reviews
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Recent guest reviews
Check in gal spent unnecessary time chatting with couple ahead, several waiting to check in. Then she was checking if ground floor request was honored and it was, but room not quite ready and should be less than 30 minutes So gave cell phone number for her to call or text when ready, after hour I had no call or text and called her, room was ready but she forgot to call, apologized. Room was nice location, and could access from car parked in front, nice bed and clean room. Plans had changed so we extended our stay by one day. Eventually we figured out lots of bumble bees near outside door entrance due to nearby nest. Room was very perfume like upon arrival and aired room out and we left note and tip for maid not to use much perfume cleaner due to asthma. However next day it was perfume again. The pool and hot tub was nice. The breakfast bar was not well maintained well either day we were there, especially morning day 2. At one point with an hour to go, no eggs, meat or milk or drink cups. The guy running it was also handling the front desk. At one point he was adding something at buffet and another customer came in and asked who was running the front desk?? There were signs in two places describing making own omelettes but no omelette stuff in sight. There were four customers in room, we asked if could watch Fox News instead of CNN and told that management will not allow Fox News. I think if not allowing Fox News then should not allow CNN, put on Travel channel.
Breakfast was very good and there's plenty of restaurants nearby and even across the street. Hotel staff very welcoming and nice. The rooms were very clean and beds were super soft. It was nice that they had free iced tea and coffee available all day. The kids love the pool and the patio area was nice, it had hammocks. Overall, really great, family friendly hotel.
We really enjoyed our stay. Breakfast was also pretty good. We were comfortable. Prices were good.
Very friendly staff from the very beginning of our stay. We requested a crib for our son while we we're on our way there and it was in the room by the time we got there. The breakfast was great they had a full buffet and when I say that it was scrambled eggs, ham, bacon, biscuits and sausage gravy, waffles, etc.. I loved the cabin feel of it too!
Okay stay, but would look for something different next time. Wouldn't recommend to family and friends.
Better than average hotel for this area. Nice, new, clean rooms. Large free breakfast. Lots of amenities. Large room. Great staff --- Front desk girl refilled popcorn machine for me late at night(yes there is free popcorn) and also came up to our room to personally fix the remote. Will stay there again next month for sure.
This place is great. Clean, good breakfast, convenient to everything, and affordable. Most of all however, my whole family thought the staff were great - very friendly and helpful at all times! We travel a lot and this place has some of the best customer service we have seen.
nice,clean , and friendly staff. we went to holland state park and to michigan adventure. great location for both. pool was open 24 hrs and they had a nice breakfast buffet.
OK Hotel, very clean and comfortable room. Service appeared to be hired mgmt. company, not as friendly as those who have a stake in the Hotel.
Clean.Pleasant staff. Didnt have bought room, so upgraded us to a suite..Good location. .
Hotel has some charm. I found the staff to be fine and the room to be completely acceptable.
The morning breakfast was great. Enjoyed the pool. Nicely decorated and everyone at the front desk was very nice.
The staff was friendly and helpful. The room was clean. The breakfast was nice and overall this hotel was a good value. We travelled to the area for a tennis tournament and the hotel was in a good location and located close by to many restaurants and stores.
Great hotel, for the value ! Pool was great! Breakfast was good!
This hotel should not even be renting out their rooms. When I arrived the front Lobby was completely torn apart, no furniture or carpet. The room was very basic. The coffee pot was about to fall apart. The smell of cigarette smoke was present in the hallways. The third day as I returned to the Hotel I found no carpet in the main hall and that my room had been invaded by the construction workers and my personal things were moved along with the entire headboard for the king sized bed. Left me with a very uncomfortable feeling. I would have never checked into the hotel except for the policy concerning cancellation of a room where I would have forfeited all my money. If I could give this hotel a negative rating, I would.
The staff was awesome!! the hotel was being remodeled, but the room was outstanding!!!
After overlooking the fact that they are remodeling the hallways. The room was OUTSTANDING!!! The staff was very helpful, very nice!! I'd definitely go back!! I wish I could have stayed longer.
Bathroom was full of mold, Floor of Tub was broken. Told management, who was going to have another room cleaned for us to transfer to while we were out. ...that never happened , so we had to wait while housekeeping had to stop what they were doing and come clean a room for us.....what an unpleasant experience...never again
Bathroom had mold in several spots and floor of tub was broken. I reported to management, who was have another roomed cleaned that we could transfer to. We came back at 6pm with out room totally untouched and no clean room to transfer to. We ended up waiting for housekeeping to ready a room for us (and at 6pm you could imagine ho that went over...what an unpleasant experience...never again
The continental breakfast did not have enough stuff It ran out pretty quickly.
Hotel highlights
- Free hot/cold buffet breakfast
- Free WiFi and wired Internet in rooms and public areas
- Free parking
- Indoor pool
Located within a mile (2 km) of Dutch Village, Best Western Plus Holland Inn & Suites is within 2 miles (3 km) of Veldheer Tulip Gardens. This 80-room hotel has free breakfast along with conveniences like an indoor pool and a 24-hour fitness center. Coppercraft Distillery and Sundae Sundae Golf Golf are also close to this Holland hotel.
Dining
Start your day off right with a free hot/cold buffet breakfast.
Rooms
Best Western Plus Holland Inn & Suites's 80 air-conditioned rooms provide microwaves, refrigerators, and coffee makers. LED TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms have hair dryers and free toiletries. Other amenities include free newspapers, free bottled water, and ironing boards.
Property features
At Best Western Plus Holland Inn & Suites, guests enjoy an indoor pool, a 24-hour fitness center, and a spa tub. If you drive, take advantage of free parking. The front desk is staffed 24 hours a day to help with dry cleaning/laundry and securing valuables. Additional amenities include free WiFi in public areas, conference space, and a business center.
Guest reviews for Best Western Plus Holland Inn & Suites
ok but not what was expected
Everyone
Check in gal spent unnecessary time chatting with couple ahead, several waiting to check in. Then she was checking if ground floor request was honored and it was, but room not quite ready and should be less than 30 minutes So gave cell phone number for her to call or text when ready, after hour I had no call or text and called her, room was ready but she forgot to call, apologized. Room was nice location, and could access from car parked in front, nice bed and clean room. Plans had changed so we extended our stay by one day. Eventually we figured out lots of bumble bees near outside door entrance due to nearby nest. Room was very perfume like upon arrival and aired room out and we left note and tip for maid not to use much perfume cleaner due to asthma. However next day it was perfume again. The pool and hot tub was nice. The breakfast bar was not well maintained well either day we were there, especially morning day 2. At one point with an hour to go, no eggs, meat or milk or drink cups. The guy running it was also handling the front desk. At one point he was adding something at buffet and another customer came in and asked who was running the front desk?? There were signs in two places describing making own omelettes but no omelette stuff in sight. There were four customers in room, we asked if could watch Fox News instead of CNN and told that management will not allow Fox News. I think if not allowing Fox News then should not allow CNN, put on Travel channel.
nice hotel
Everyone
Breakfast was very good and there's plenty of restaurants nearby and even across the street. Hotel staff very welcoming and nice. The rooms were very clean and beds were super soft. It was nice that they had free iced tea and coffee available all day. The kids love the pool and the patio area was nice, it had hammocks. Overall, really great, family friendly hotel.
very nice location. very serene
Everyone
We really enjoyed our stay. Breakfast was also pretty good. We were comfortable. Prices were good.
great for families
Everyone
Very friendly staff from the very beginning of our stay. We requested a crib for our son while we we're on our way there and it was in the room by the time we got there. The breakfast was great they had a full buffet and when I say that it was scrambled eggs, ham, bacon, biscuits and sausage gravy, waffles, etc.. I loved the cabin feel of it too!
Everyone
Okay stay, but would look for something different next time. Wouldn't recommend to family and friends.
great staff
Everyone
Better than average hotel for this area. Nice, new, clean rooms. Large free breakfast. Lots of amenities. Large room. Great staff --- Front desk girl refilled popcorn machine for me late at night(yes there is free popcorn) and also came up to our room to personally fix the remote. Will stay there again next month for sure.
great stay
Families
This place is great. Clean, good breakfast, convenient to everything, and affordable. Most of all however, my whole family thought the staff were great - very friendly and helpful at all times! We travel a lot and this place has some of the best customer service we have seen.
great stay
Families
nice,clean , and friendly staff. we went to holland state park and to michigan adventure. great location for both. pool was open 24 hrs and they had a nice breakfast buffet.
trip to visit relatives
Couples
OK Hotel, very clean and comfortable room. Service appeared to be hired mgmt. company, not as friendly as those who have a stake in the Hotel.
mother/daughter weekend
Families
Clean.Pleasant staff. Didnt have bought room, so upgraded us to a suite..Good location. .
