Holiday Inn Express Harrisburg SW - Mechanicsburg2.5 out of 5.0
Recent guest reviews
Currently checked in but checking out tomorrow. Travel 240-300 days a year. I’ve had problems with Holiday Inn before but they were quite a bit cheaper and figured I’d try it. Mistake. Staff is friendly. That’s where it ends. Hotel is in rough shape for an express. Room was dirty but as a traveler I always bring some wipes just Incase. Usually stay at Marriotts without issues. Anyways, room was dirty. Hairs, boogers on shower curtain. Mirror hanging very crooked. Ok I was going to look past it and did a little self cleaning which is bs. Hallway smelled of pot. To top it off, I asked front desk if their laundry service included wash n fold. They said yes and they filled out a tag for my laundry bag saying wash n fold. Dirty T-shirt’s and dirty jeans. Socks and underwear. Standard clothes and muddy a little. Monday I received my clothes on a bunch of hangars and a 100+ dollar bill. Plus my one lair of jeans wasn’t even clean. Big wet looking spot on front pocket that I don’t recall or even know where it would have come from. Manager refused to take it off despite me being in town for a month and with plans of coming back more over next few months. Told her I’m Leaving then and she didn’t seem to care. Her place is full so now I’m no one. Gold here but used to be platinum. Stop staying at IHG and went with Marriott. Going to stay with Marriott. Thanks for helping me make up my mind after coming back 2 years. Thank you manager and lazy or understaffed maids.
The place is located right on Carlisle Pike next to BWW restaurant! If you want a quick bite late night - eat at bWW and hotel guest show their room key and get a discount. The room is nice, clean, updated, comfortable and well appointed. I liked the fact that the elevator was quick and the breakfast was nice. Try had items for Breakfast that you don't always see at a hotel stop. Will stay here now on as I return to Mechanicsburg often as long as I get a good rate. Very friendly front desk and No Problems!
This was my first time staying here and I was very impressed. I go to Carlisle every year around this time and have been VERY disappointed with many of the hotels in the area. This hotel is very pleasing and will probably stay here again.
The front desk person named Hanna was extremely helpful and knowledgeable today. I appreciate how pleasant and friendly she was over the phone when going over our reservations. I will definitely consider her as a great asset to your company! Great job in hiring her. Thank you again! Katherine
No, that's not a bad thing. The staff was exceedingly friendly, courteous, and helpful. The rooms are comfy, sort of well-appointed, spacious, and typical of HI Expresses, clean to a high standard. I was a bit surprised that where a large bench for my luggage should be placed, it was just empty space. I found a cheap fold-up luggage rack in a closet. Otherwise, my room was fine. The only reason I rated this a THREE and not a four is that like many facilities in this chain, it's a bit dated. After staying a a very new HI Express, it looks like this place should get a makeover in the next year or two. The value is great, however, so I'm not complaining. I'd stay there again without a second thought.
"The front desk agent Devin was not only pleasantly engaging but knowledgeable and extremely helpful. I work in the hospitality industry and my reservation was made for the incorrect date. Devin didn't make a fuss and had it changed immediately so I didn't feel foolish.....after all it was my mistake. Kudos to Devin. Extremely clean, comfortable and spacious rooms. I was visiting family in the area and have already spoken to them about this hotel hosting our family reunion."
Hotel was very clean and in a great location. We had a huge uhaul truck with us and we felt very safe leaving it over night. Everything is close by, restaurants, shopping, gas stations, highways, etc.. they have a great breakfast buffet, so worth it! Beds were very comfortable and room was super clean. I would definitely stay here again and I will recommend it to my family and friends when they come to visit us from out of town.
The hotel is little off from family attractions in the area but still close enough with not a long drive. We're able to get a suite that was huge and accommodated family of 5 easily. the rooms are getting old. nothing serious but renovation needs to get into process. Breakfast was OK and the pool was nice.
Stayed here over the weekend and was pleasantly surprised. The bed and piillow were extremely comfortable and the breakfast offered something for everyone. Front desk staff was pleasant and helpful (Thank you, Devin!). Lots of restaurants in the area.
Had a great stay at this hotel. Location is great with tons of restaurants nearby. Room was clean and comfortable (except the beds crackled!!) Fridge is room was a half fridge, large enough to accommodate some groceries and beverages! Shower had good pressure although the sink was a bit awkward and a little too high. The amenities were very nice (Bath & Body Works) There was a variety of hot and cold items for breakfast with yoghurt and fresh fruit. Dining area was relaxed and comfortable and coffee and tea was available all day/night in the lounge. Coffee was pretty good :) They have a huge parking lot and patio area out back by the pool. Staff was great (Devin was awesome and very helpful! Kudos to him!) Thank you to staff and management.
Reviews from Trip Advisor
75% of guests recommend this hotelTotal of 119 reviews