Not one but TWO rooms were dirty: mold, grungy showers, spotty mirrors, dirty sinks, dirty sock under the bed. Moved from one room to another because of obnoxious screaming-at-0230 neighbors the staff knew about but did nothing. Saw cleaning staff storing their food (muffin, fruit) directly on the "clean" linens on their cart, notified the desk, and saw the same thing again the next day--clearly no action had been taken. Torn and stained box spring covers. Water damage. Malfunctioning hvac unit. Fridge not plugged in upon arrival. Desk staff used phrases like "under renovation" and "under new management" to excuse a lack of basic cleanliness and maintenance. Never seen a Holiday Inn Express like this, and I hope we never will again.