Very easy to find. Pool was nice. Breakfast was not good. We ate toast.
Quick check in, nice and clean and quiet rooms. The staff were very friendly and helpful.
Lock on room door broke 2 times staff had to use crowbar to get it open.
A couple feedbacks: 1) The AC machine in room 247 needs to be cleaned. 2) The shuttle service was great!
Nice property and convenient to where we needed to be
Was not expecting a handicapped room, bit o.k.. nice view of the trash bins. But I'm only here to eat and sleep so the view isn't important.
Clean, great breakfast and friendly staff. Location was good.
Broken air conditioner in first room. Moved to second room, broken control of air conditioner. Toilet continuously running water, had to turn off valve. 2 day stay, coffee maker not cleaned or coffee replaced after first day.
Needed a hotel to overnight for my nephew's graduation. This hotel was perfect. It was a few miles away from the college graduation locale so it was very quiet and the amenities were great. My grandkids enjoyed the swimming pool and the restaurant on location was very good. We enjoyed breakfast next morning before we left for the graduation.
Just a quick stay overnight to rest while traveling. Nice facility with a very comfortable bed.
We were told we were put into the cheapest room they had because we booked our room on Orbitz.
After a long drive , arriving at this hotel was a big surprise. This place looks nothing like your average Best Western. This hotel looks like a high end resort. The front desk people were very friendly, the room was great and the onsite sports bar/restaurant was a huge bonus as we didn't feel like driving to a restaurant. The breakfast was good and check out was easy. It is 30 seconds from I75 making it easy to get back on the road.
Within a short walk of Meadowbrook Golf Club, Best Western Gateway Grand is within 2 miles (3 km) of Fresenius Medical Care at Shands Lake Shore Hospital. This 152-room, 3-star hotel has free breakfast along with conveniences like an outdoor pool and a 24-hour fitness center.
Free on-the-go breakfast is included with your stay and awaits you each morning from 6:30 AM to 10 AM. This hotel is home to a restaurant and a bar/lounge. Satisfy your hunger from the comfort of your room with room service.
All 152 recently renovated rooms provide microwaves, refrigerators, and coffee makers. 42-inch TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms have hair dryers and free toiletries. Free newspapers, free local calls, and ironing boards are also standard.
Guests staying at Best Western Gateway Grand enjoy an outdoor pool, a 24-hour fitness center, and a spa tub. There's free parking, as well as a free airport shuttle (available 24 hours). Multilingual staff at the front desk are standing by 24/7 to help with securing valuables, dry cleaning/laundry, and luggage storage. Additional amenities include free WiFi in public areas, a conference center, and a 24-hour business center.
Thank you for your review. We appreciate you staying with us. We look forward to welcoming you back to the Best Western Gateway Grand Hotel and Conference Center
Thank you for your review. Thank you for staying with the us and we look forward to welcoming you back to the Best Western Gateway Grand Hotel and Conference Center.
Very easy to find. Pool was nice. Breakfast was not good. We ate toast.
Thank you for your 4out of 5 star review and comments. Thank you for staying with the us and we look forward to welcoming you back to the Best Western Gateway Grand Hotel and Conference Center.
Thank you for your review and comments. We appreciate you staying with us. We look forward to welcoming you back to the Best Western Gateway Grand Hotel and Conference Center
Thank you for your review. We appreciate you staying with us. We look forward to welcoming you back to the Best Western Gateway Grand Hotel and Conference Center
Quick check in, nice and clean and quiet rooms. The staff were very friendly and helpful.
Thank you for your review and comments. We look forward to welcoming you back to the Best Western Gateway Grand Hotel and Conference Center
Thank you so much for the great score. We look forward to your next visit.
Lock on room door broke 2 times staff had to use crowbar to get it open.
Thank you for your feedback and comments. On behalf of the hotel I would like to apologize about the problems you experienced during your stay. We hope this incident do not stop you from staying with us in the future.
A couple feedbacks: 1) The AC machine in room 247 needs to be cleaned. 2) The shuttle service was great!
Your feedback is very important to us. I will pass your feedback about the air conditioning unit to the maintenance department. We look forward to your next stay.
Thank you for your wonderful review!