Location! Staff was helpful and nice!
I loved everything about the property! No complaints.
Shuttle is unreliable and late
Firstly, when we went to our room, it was clear that the surfaces of the room had not been cleaned. Fingerprints and greasy smudges on most surfaces. The furniture is old and dented. I had to sleep on the pull out couch. The mattress cover had a blood stain and dirty tissue still on the pull out. When I asked for another mattress cover, they gave me a sheet. When I asked for a comforter like the ones on the regular bed, they refused and said the pull out only gets a blanket. The blankets were old fleece and felt like sandpaper. The regular bed fitted sheets didn’t even cover the obviously stained mattresses. Additionally, the channel guide on the tv didn’t even match the channels. The sofa cushions were visibly stained and there were crumbs and other debris under the cushions. I would not recommend this hotel. We were there for three nights because of a airline fiasco.
This is the first time when I encounter a hotel that provides housekeeping only after your 5th night stay. (I travel a lot: before the pandemic, during and after, so I can compare). Hallways are not being cleaned at all. Staff is not accommodating. Breakfast is terrible, don't count on it. Even coffee is absolutely disguising. Business center advertised as amenity turns out to be a room where they keep luggage. Soundproofing is non-existent. The only reason for 2 stars instead of one, to be fair, the bed/mattress/pillow was comfortable. Other than that, I would not recommend this hotel at all and will never stay there myself. For $180/ midweek night and $300/weekend, it is absurdly overpriced. Aside from being close to the a/p, there is nothing useful in the area.
Everything was good 😊
Overall everything was great with the exception of breakfast. Had I known that it would be a frozen breakfast sandwich, I would not have paid for breakfast. Other than all was good.
The place itself was nice but their breakfast is only a frozen egg sandwich and a granola bar. I know breakfast has changed due to COVID but I have been to other hotels that still give a variety of food options. This was the worst breakfast I have ever received at a hotel. And one of the shuttle drivers was rude and not hospitable in his communication.
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Booked at this hotel and chose the pay at property option only to reach there and be told they don’t accept cash so I was unable to stay there and they still took money off of my card as if it was my choice to not stay at their hotel…. I want my money back to my card ASAP
Nice clean rooms
I ask for the room to be cleaned and they never did it
Room smelled strongly of mildew and mold - was told they didn't have any other rooms to move us to. Room had not been thoroughly cleaned before use as there was trash in room and counters were stain from previous persons coffee. Shower didn't have a door or curtain and every time it was used it soaked the floor of the bathroom and under the door to the room. We had to dry the whole bathroom floor and room floor to prevent slipping, we had to get extra towels just to accommodate this. At least the bed was comfy.
Our room was beautiful, spacious & immaculately clean. The staff was hospitable & professional.
Property was clean and updated. Breakfast was very mediocre. Pool is outside so if weather isn’t permitting you can’t swim.
It was great . Excellent staff and the place was clean and well kept
Dania Pointe is a short stroll from Comfort Suites Fort Lauderdale Airport South & Cruise Port, and other popular attractions like Seminole Hard Rock Casino Hollywood are within a 10-minute drive. This 100-room, 3-star hotel welcomes guests with conveniences like an outdoor pool, free in-room WiFi, and free self parking.
Start your day off right with a free buffet breakfast, served each morning from 6:30 AM to 9:30 AM.
Guests can expect free WiFi and 42-inch flat-screen TVs with cable channels. Bathrooms offer hair dryers and free toiletries, and pillowtop beds with premium bedding ensure a restful night. Sofa beds, sitting areas, and refrigerators are other standard amenities. Housekeeping is available on request.
Comfort Suites Fort Lauderdale Airport South & Cruise Port features an outdoor pool, free WiFi in public areas, and a business center. You can take advantage of free parking, along with a free airport shuttle at scheduled times. The 24-hour front desk has multilingual staff ready to help with luggage storage, and answer any questions about the area. Additional amenities include coffee/tea in a common area, a microwave in a common area, and a meeting room.
Location! Staff was helpful and nice!
I loved everything about the property! No complaints.
Thank you for taking the time to share feedback from your recent stay. We hope to see you again soon!
Shuttle is unreliable and late
We are sorry for the experience you had and we will make sure to share your comments with our staff and hope that you will give us another chance .
Firstly, when we went to our room, it was clear that the surfaces of the room had not been cleaned. Fingerprints and greasy smudges on most surfaces. The furniture is old and dented. I had to sleep on the pull out couch. The mattress cover had a blood stain and dirty tissue still on the pull out. When I asked for another mattress cover, they gave me a sheet. When I asked for a comforter like the ones on the regular bed, they refused and said the pull out only gets a blanket. The blankets were old fleece and felt like sandpaper. The regular bed fitted sheets didn’t even cover the obviously stained mattresses. Additionally, the channel guide on the tv didn’t even match the channels. The sofa cushions were visibly stained and there were crumbs and other debris under the cushions. I would not recommend this hotel. We were there for three nights because of a airline fiasco.
Thank you but I would of liked that you have contacted the management and advised them
This is the first time when I encounter a hotel that provides housekeeping only after your 5th night stay. (I travel a lot: before the pandemic, during and after, so I can compare). Hallways are not being cleaned at all. Staff is not accommodating. Breakfast is terrible, don't count on it. Even coffee is absolutely disguising. Business center advertised as amenity turns out to be a room where they keep luggage. Soundproofing is non-existent. The only reason for 2 stars instead of one, to be fair, the bed/mattress/pillow was comfortable. Other than that, I would not recommend this hotel at all and will never stay there myself. For $180/ midweek night and $300/weekend, it is absurdly overpriced. Aside from being close to the a/p, there is nothing useful in the area.
Thank you
Everything was good 😊
Thank you for choosing choice. We value all feedback from our guests. We hope to see you again soon.
Overall everything was great with the exception of breakfast. Had I known that it would be a frozen breakfast sandwich, I would not have paid for breakfast. Other than all was good.
Thank you and we look forward to see again . Have a great holiday !!
The place itself was nice but their breakfast is only a frozen egg sandwich and a granola bar. I know breakfast has changed due to COVID but I have been to other hotels that still give a variety of food options. This was the worst breakfast I have ever received at a hotel. And one of the shuttle drivers was rude and not hospitable in his communication.
Thank you for sharing your feedback! We hope you come back again soon!