Carpeting seemed old, and not properly installed. I almost tripped a few times bec of unevenness and bulging of the carpet. Not enough lighting around property, felt unsafe around parking area. Relatively clean and no unpleasant smell in the room. It looked like the room we stayed in was refurbished, but some of the fixtures were old. The safety lock was loose and bent.
It was not clean at all. Hair all in the shower and floor then room had a bad scent. Only one elevator for whole hotel They remodeled the lobby but not the rooms. In a bad area too.
Old property. Apparently unsafe location. I saw people trying to find a parking spot closer to a light pole and/or a surveillance video camera. Nobody asked what if I had a car or not. Some up to ten heavy equipment trucks were parked close to the hotel while the quests had to go find parking on the other side in an apparently less safer big parking.
Check in was easy. The front desk staff was friendly. Free self parking. The rooms were decent but showing their age.
Run down property with unhygienic and extremely old and unclean rooms. Broken toilet seats. Found an eyelash in the bed. Stains all over — carpets, linens, and couches. This may have been the dirtiest hotel I’ve stayed in a while.
Very old and run down. Room didn’t seem very clean at all
Just not at all what it apears to be from on line. But the staff is teal friendly
This property is so outdated and old. Only one entry, and one elevator. The first room we were given smelled like cigarettes. The second was slightly better, but its vent would circulate cigarette smoke from other rooms. The linens were not the cleanest, as there were some stains on it. The maintenance of sink and hooks were loose. Carpet old and icky. I do not recommend for families with children, especially since there is limited maid services during pandemic.
Clean
This was quite literary the most disgusting hotel I’ve ever stayed in. Very old and not well cared for. Our first room had mold and was damp. Our 2nd room had no shower handle and rust all over the bathroom. Carpet was dirty and lightbulbs burnt out etc. Do not stay here!
I didnt like the fact they didnt properly clean the room
Located within a mile (2 km) of American River College, Wyndham Sacramento is within 2 miles (3 km) of McClellan Aviation Museum. This 230-room hotel has free in-room WiFi, free self parking, and a gym.
For your convenience, a cooked-to-order breakfast is served for a fee each morning from 6:00 AM to 10:00 AM. Satisfy your hunger from the comfort of your room with room service.
TVs come with cable channels and pay movies, and guests can stay connected with free WiFi. Coffee makers, free newspapers, and hair dryers are also standard. Housekeeping is available on request.
At Wyndham Sacramento, guests have access to a gym, free WiFi in public areas, and a spa tub. If you drive, put free parking to good use. The 24-hour front desk has multilingual staff ready to assist with luggage storage and securing valuables. Additional amenities include conference space, a 24-hour business center, and express check-in.
Carpeting seemed old, and not properly installed. I almost tripped a few times bec of unevenness and bulging of the carpet. Not enough lighting around property, felt unsafe around parking area. Relatively clean and no unpleasant smell in the room. It looked like the room we stayed in was refurbished, but some of the fixtures were old. The safety lock was loose and bent.
It was not clean at all. Hair all in the shower and floor then room had a bad scent. Only one elevator for whole hotel They remodeled the lobby but not the rooms. In a bad area too.
Thank you for your review. We look forward to your next stay with us. - Hotel Management
Thank you for your review. We look forward to your next stay with us.
Hello Miss Monica, thank you for staying with us. I am truly very sorry to hear about your disappointment with the hotel.I hope you will accept our sincere apology.Sincerely, Mgmt
Thank you so much for your feedback. Have a nice day.
Old property. Apparently unsafe location. I saw people trying to find a parking spot closer to a light pole and/or a surveillance video camera. Nobody asked what if I had a car or not. Some up to ten heavy equipment trucks were parked close to the hotel while the quests had to go find parking on the other side in an apparently less safer big parking.
Hi Gavril, Thank you for being our guest. We hope you can visit again soon!
Check in was easy. The front desk staff was friendly. Free self parking. The rooms were decent but showing their age.
Thank you for taking the time to tell us about your experience at Crowne Plaza SACRAMENTO NORTHEAST. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Crowne Plaza
Run down property with unhygienic and extremely old and unclean rooms. Broken toilet seats. Found an eyelash in the bed. Stains all over — carpets, linens, and couches. This may have been the dirtiest hotel I’ve stayed in a while.
Thank you for choosing Crowne Plaza and for taking the time to provide feedback about your experience at Crowne Plaza SACRAMENTO NORTHEAST. I would like to start by apologizing to you for not meeting your expectations. I hope you reported the matter to the desk and they relocated you to another room. This is completely unacceptable. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future. I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception. Again, thank you for sharing your comments,
Very old and run down. Room didn’t seem very clean at all
Thank you for choosing Crowne Plaza and for taking the time to provide feedback about your experience at Crowne Plaza SACRAMENTO NORTHEAST. I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future. I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception. Again, thank you for sharing your comments,
Thank you for taking the time to share your feedback with us. We appreciate your honest review and apologize for any inconvenience you experienced during your stay. We take your comments seriously and will address the issues you mentioned regarding the carpeting, lighting, and safety lock immediately to ensure a safer and more comfortable experience for our guests in the future. We're glad to hear that you found the room relatively clean and odor-free, and we'll also look into updating the fixtures to enhance our guests' overall experience. Your input is invaluable to us, and we hope to have the opportunity to welcome you back for a much-improved stay. If there's anything else you'd like to discuss or if you have any further suggestions, please feel free to reach out. We're here to assist you in any way we can.