Residence Inn By Marriott Flint3.0 out of 5.0
Recent guest reviews
As a Marriott Platinum, I have seen the good and the not so good...this Residence Inn is among the very best! In the past 2 years I have stayed here a handful of times and each time I am amazed at the outstanding service. Too often my Platinum requests at Marriott properties get ignored, but not here. That's because Operations Manager Alyssa is on top of everything. She seems to be everywhere at all times and is perhaps the most diligent manager I have ever seen... the consummate professional on a staff that has so many good people. What prompted me to write was a great food, yes food experience. While the evening food presentation is always nice, the breakfast blew me away. I try to eat healthy on the road and this morning they offered scrambled eggs with yolk or without! Sure, I appreciate the healthier chicken sausage but I have never seen no yolk scrambled eggs at any Marriott anywhere! So much better than plain hard boiled eggs (They had them too). With ketchup, it tasted just perfect. I can't recommend this hotel highly enough...wish all Marriott hotels were run this well!
We have stayed here twice a year on our visits to Michigan for the past several years for 2 or 3 days each time. We will not return here. The room was not clean,3large carpet stains in the middle of our room. The walls and hallways are all marked up. The breakfast was poor. Food was disorganized and hard to find napkins and utensils. The exit doors trash containers were full to the hilt. Cigarettes butts at each door. The manager said she would,adjust our bill. She did not. Not a typical MARRIOTT.
I stayed here in September 2013 and made it a "mini vacation" while I went to the Michigan Renaissance Festival. The sleeper settee isn't the best for lounging on, but as someone who usually sits on the couch to navigate the internet, I put up with it. The bed was comfy, but make sure you have a source of white noise if you're a light sleeper--being smack dab between I-75 and US-23 means there's going to be cars all night long. I'm not a big breakfast eater, so I grabbed a few pieces of toast each morning, but I recall that they had cereal and waffles, along with bagels (I believe) and probably fresh fruit. With families eating breakfast and the televisions showing the morning news, it might be a tad loud, so if you're more of a "nose-in-book-while-eating" kind of person, you might want to go back to your room. (I also recommend the Chinese place up around the corner on Torrey--very good food.)
Stayed here while my apartment was being repaired from a flood. All rooms are suites and the kitchens were totally sufficient for me. There is a family restaurant right next door too. The staff are very helpful and friendly. My room was clean & nicely decorated. Plenty of space to relax & even have guests. The pool is indoor & heated and the patio/grill area in the back is a very nice touch. Onsite guest laundry and hot breakfast every morning. I have no complaints at all. Would definitely stay here again.
“T” at the front desk was very helpful upon check-in. When we climbed the stairs to our room, I noticed how dirty the stairwell was. Garbage, food, feathers, grass, etc. lined the stairs from the ground level up to the third floor. (As a side note, it was this way until Saturday afternoon.) Upon entering our room, I found the floor to have food on it including lots of crumbs, pistachios in the kitchenette area and popcorn on the very stained carpet. The kitchenette flooring also had something sticky on it that had been allowed to dry and turn brown or maybe collect dirt. There was something splattered on the bedside lampshade – couldn’t someone at least be bothered to turn the shade around and hide the splatter? The room also had a strong odor of ethnic food. Not the greatest welcome, and I certainly did not feel comfortable or relaxed about our accommodations. But we were off to meet family for dinner. At dinner, I decided when we returned to the hotel I would ask the front desk if they could move me. I was concerned it would be more of the same since after all, housekeeping couldn’t be bothered to keep the hall or stairs clean. But it was worth a shot. T was at the front desk still and was very apologetic and offered me to move to a different room. She also offered to discount our stay but as it was pre-paid, she would need to leave a note for her manager to make the adjustment. T found us a room and encouraged me look at room 121 before moving my things there. I walked in and while it did not smell, there was again a noticeable amount of food on the floor. I saw a note on the desk and went to read it. The desk had beverage rings on it and something smeared across it. I let T know what I found and she again sincerely apologized, did some research and had me check out another room. I think it was 116. This room again had food on the floor! Cherry pits and I squished a few ants while I was in there. That was enough for me. I wanted to leave, but remembered that we had pre-paid and that T was not sure how she could credit us. I was trapped. I went back up front and let T know that I was just going to stay in 304. She again apologized and said she would be sure to adjust the cost of our stay. We returned to our room and I went into bathroom area, which was also dirty. The mirrors had not been wiped down and there were long black hairs all over the floor. My husband and I both do not have long black hair. And then there was the toilet, that had clearly not been properly cleaned, it was there in brown and white; I think that paints an accurate picture for you. My husband sat on the couch and found that food wrappers had been stuck in it. I felt as though we were staying in a thruway rest stop. I honestly think that might have been cleaner. $260 to stay in a room that resembled a public bathroom? And when our receipt was placed under our door, no credit had been issued. I will be following up on that. I think it’s important to qualify myself as well as my observations and opinions. I normally travel with two small dogs which limits where I can stay, so I am accustomed to staying in average hotels. I am more than willing to accept that rooms get worn down (while I can behave respectfully, I know not all others do) and the furnishings dated. That’s part of wear and tear and I can’t imagine how expensive it is to update a hotel regularly. But keeping a hotel and its rooms clean is a basic expectation. I have stayed in many older hotels and while the carpet may be worn and the bedspread dated, the room is clean and I can rest easy during my stay.
I stayed here for a funeral back in February. The room I stayed in was very spacious. It had a full kitchen. Very clean. The breakfast buffet was very food. Lots of variety as with every Residence Inn I've stayed in. Is in a safe & quiet part of town. Places to eat & shop near. Will stay here again when I come back.
Few times have I ever written a review where the staff scored higher than the facility but this is one example. The room could have been cleaner, the facility is a little dated, but the staff was fantastic. We had partiers in the room next to us and we had to call the front desk a few times and they were responsive each time. We also left a coat in the room and they found it and held on to it for nearly 5 months for me.
This iResidence Inn is located close to FNT and right off if 23. Several eating places close by. Room and bedding was also OK. Staff was very helpful. Breakfast was typical Residence fare. When business brings me back to Flint I will stay here again.
We just got home from this hotel. The front desk people were nice and informative. We got to our room and found a bug resembling a lightening bug on our wall. No big deal, I don't mind ONE bug. I scooped it off the wall and went to throw it away, only to find out our trash was full (We just checked in.....). We found another 3 bugs on the wall by the bed. And there was popcorn on the floor of the room, so I know it wasn't vacuumed. The toilet had a brown crust on the back of the seat. I called down to let them know of the dirty room which they said we could change rooms. I started gathering our belongings and wanted to grab the lotion and it was empty with crust around the top and hair stuck to it. I don't think the housekeeping did anything to that room but make the bed....probably with old sheets. We changed rooms and the new room on a different floor (I'm sure a different housekeeper) was MUCH better. The pool was nice and the water wasn't cold. Again, the front desk staff was nice. There was a party on the floor we were on, with teenagers knocking on our door at night, but I was too tired to deal with it and fell asleep anyways. I would stay here again...I think it was just one bad housekeeper!
We recently stayed one night after booking with a third party and getting this hotel. The room was awesome- king bed with a full kitchen and little living room. The room was clean as well as the lobby, pool area, etc. Staff was super friendly. Only complaint is the breakfast. The meat option was some sort of sausage (not normal looking breakfast sausage) and the eggs tasted terrible. I generally try to be understanding but it was so bad we couldn't eat it so settled for their toast and oatmeal. They did have smoothies made up that were delicious. Overall a great stay and would definitely by back. Just recommend fixing the "hot breakfast" options to something edible.
- Free hot/cold buffet breakfast
- Free WiFi in rooms and public areas
- Free parking
- Free airport shuttle
Residence Inn By Marriott Flint places you within a 10-minute drive of Baker College - Flint and Swartz Creek Golf Course. This 3-star hotel has 87 guestrooms and offers an indoor pool, free in-room WiFi, and free self parking. It's near the airport and also close to Creasey Bicentennial Park.
Start your day off right with a free hot/cold buffet breakfast. For a nice break, mingle with other guests at the free manager's reception.
All 87 air-conditioned rooms feature kitchens with refrigerators, microwaves, stovetops, and dishwashers. Guests can expect to find free WiFi and flat-screen TVs with cable channels. Bathrooms offer hair dryers and free toiletries. Sofa beds, coffee makers, and free local calls are other standard amenities.
At Residence Inn By Marriott Flint, guests enjoy an indoor pool, a health club, and an outdoor tennis court. There's free parking, as well as a free airport shuttle (available 24 hours). The 24-hour front desk has staff standing by to help with dry cleaning/laundry, tours or tickets, and luggage storage. Additional amenities include free WiFi in public areas, conference space, and a business center.
Reviews from Trip Advisor
74% of guests recommend this hotelTotal of 109 reviews