Sofas and furniture is old and dirty, carpet smells and dirty.
What I didn’t like is being charged to park there each night and also when I was told one price on line when I actually went to check in the price was totally different I just feel like you shouldn’t have to pay to Park at hotel and they clearly have a sign stating they not responsible if something happens to your vehicle etc I was not happy ended up not being able to stay there mindcyou I drove 6 hours straight to this hotel to only be given totally different price but I would say Angela was really nice was never nasty she was nice enough to cancel the reservation with out a charge plus the pool was out of commission no fun at all they wasn’t sure when it would be back working so this sums it up why I was very disappointed
The hotel check-in was scheduled for 3pm. I arrived at 330pm and was advised my room was not ready. I was advised the wait time would be 30-45 mins. The front desk attendant offer free parking to compensate but the mgr on duty advised to also take $10 off of our room. The mgr was very polite and worked to accommodate bc the front desk attendant didn't seem to care about our inconvenience. We asked for towels and were advised they are all dirty and housekeeping would wash them at 10am the next morning. We asked for the towels at 8pm. Overall the hotel is clean and nice but there were some things that could use some extra love i.e couch cleaning, carpet, cracked toilet seat. Checking in was rough with the front desk attendant she had a very poor attitude as if she didn't want to be at work but the mgr made it right, and later the front desk attendant had a better attitude.
Staff was very helpful and friendly. I loved the separate bedroom/living room of the suite.
It was a last minute emergency trip back home to Flint. Staff was great. The young man who came to clean the room while my husband wasn't quite ready to head out the door, was kind enough to come back in a hour to do his job. He was very polite about it. Staff was friendly, professional. I would stay there again if I need to make another trip home.
Entryway and hallways smelled like some strange combination of cigarettes and skunk. Hotel was quite dated. Guests above us were running around, jumping on their floor (our ceiling) until 3:30 a.m. We called the front desk to complain at midnight but the people above us continued to cause a ruckus.
Sadly, not my typical experience with Residence Inn's. The bathroom grout was filthy and the carpet stained. The sofa was oddly uncomfortable for sitting (cheap) when you sit it makes a funny noise and both ends of the cushion pop up. At 7:10 am the trash cans in the breakfast area were overflowing and no spoons available. I could not find a single person to assist. Certainly over priced for the area and the facility but maybe the best in the area.
I had a death in the family and booked this hotel a week ago. Pretty standard for a Marriott. Arrived around 5 P.M. On July 10th. The staff were delightful, helpful and very proficient. Th first floor smelt like old cigarette smoke and room 119 was much stronger with the smell. I am not a smoker so the odor is very pungent smelling. Room 320 on the other hand was delightful. The king size bed was a welcome respite after a long travel day. The drapes allow right light to enter the room though and need a different valence which wraps around and shuts out all the light from outside. I wandered through the hotel at various times throughout the day and there was always debris on the carpeting on all floors. It's minor, but detracts from the appearance of the hotel. I did not take advantage of the breakfast offered and opted for the snacks located next to the reception desk. Limited choices, but adequate for needs. Check out was s bit puzzling. Tried to use the mobile checkout, but it did not display a checkout option. Trudged down to the desk and was told that an audit had just started and I couldn't be checked out. Um....I had to leave for the airport. It was around 4 A.M. I like to have a hard copy bill in hand to verify charges. This is a reasonable time to check out as flights leave from the airport at 5:30 A.M. Before 2 in the morning would be a better time to run audits at the hotel. Sitting at the airport I was able to finally get the mobile checkout to work and I checked out that way. I would return here again, but would opt for a room facing away from the road.
Loved this hotel, it was quiet, the pool was nice and breakfast was great
I was there to relax, but I brought along some work. I am an instructor and was able to grade papers, input grades on the internet. I wish that there was somewhere close to the hotel to walk and get grocery's but i still enjoyed the hotel. The hot breakfast was magnificent!!! Loved making waffles! This was my second stay at this same hotel and the staff was still great! Thanks Residence Inn
Located 3 mi (4.9 km) from Creasey Bicentennial Park, Residence Inn By Marriott Flint is within a 5-minute drive of AMF Town N Country Lanes. This 3-star hotel has 87 guestrooms and offers conveniences like free breakfast, free in-room WiFi, and a gym.
Start your day off right with a free buffet breakfast. For a nice break, mingle with other guests at the free manager's reception.
Guests can expect free WiFi and flat-screen TVs with cable channels. Bathrooms have hair dryers and free toiletries. Kitchens, refrigerators, and microwaves are also available.
Guests of Residence Inn By Marriott Flint enjoy a gym, free WiFi in public areas, and conference space. Self parking is offered for USD 12 per night. The front desk is staffed 24/7 to help with tours or tickets, luggage storage, and dry cleaning/laundry. Additional amenities include a business center, coffee/tea in a common area, and express check-out.
Sofas and furniture is old and dirty, carpet smells and dirty.
What I didn’t like is being charged to park there each night and also when I was told one price on line when I actually went to check in the price was totally different I just feel like you shouldn’t have to pay to Park at hotel and they clearly have a sign stating they not responsible if something happens to your vehicle etc I was not happy ended up not being able to stay there mindcyou I drove 6 hours straight to this hotel to only be given totally different price but I would say Angela was really nice was never nasty she was nice enough to cancel the reservation with out a charge plus the pool was out of commission no fun at all they wasn’t sure when it would be back working so this sums it up why I was very disappointed
We are working on the upgrades to the property we appreciate the feedback
The hotel check-in was scheduled for 3pm. I arrived at 330pm and was advised my room was not ready. I was advised the wait time would be 30-45 mins. The front desk attendant offer free parking to compensate but the mgr on duty advised to also take $10 off of our room. The mgr was very polite and worked to accommodate bc the front desk attendant didn't seem to care about our inconvenience. We asked for towels and were advised they are all dirty and housekeeping would wash them at 10am the next morning. We asked for the towels at 8pm. Overall the hotel is clean and nice but there were some things that could use some extra love i.e couch cleaning, carpet, cracked toilet seat. Checking in was rough with the front desk attendant she had a very poor attitude as if she didn't want to be at work but the mgr made it right, and later the front desk attendant had a better attitude.
Staff was very helpful and friendly. I loved the separate bedroom/living room of the suite.
It was a last minute emergency trip back home to Flint. Staff was great. The young man who came to clean the room while my husband wasn't quite ready to head out the door, was kind enough to come back in a hour to do his job. He was very polite about it. Staff was friendly, professional. I would stay there again if I need to make another trip home.
Entryway and hallways smelled like some strange combination of cigarettes and skunk. Hotel was quite dated. Guests above us were running around, jumping on their floor (our ceiling) until 3:30 a.m. We called the front desk to complain at midnight but the people above us continued to cause a ruckus.
Sadly, not my typical experience with Residence Inn's. The bathroom grout was filthy and the carpet stained. The sofa was oddly uncomfortable for sitting (cheap) when you sit it makes a funny noise and both ends of the cushion pop up. At 7:10 am the trash cans in the breakfast area were overflowing and no spoons available. I could not find a single person to assist. Certainly over priced for the area and the facility but maybe the best in the area.
I had a death in the family and booked this hotel a week ago. Pretty standard for a Marriott. Arrived around 5 P.M. On July 10th. The staff were delightful, helpful and very proficient. Th first floor smelt like old cigarette smoke and room 119 was much stronger with the smell. I am not a smoker so the odor is very pungent smelling. Room 320 on the other hand was delightful. The king size bed was a welcome respite after a long travel day. The drapes allow right light to enter the room though and need a different valence which wraps around and shuts out all the light from outside. I wandered through the hotel at various times throughout the day and there was always debris on the carpeting on all floors. It's minor, but detracts from the appearance of the hotel. I did not take advantage of the breakfast offered and opted for the snacks located next to the reception desk. Limited choices, but adequate for needs. Check out was s bit puzzling. Tried to use the mobile checkout, but it did not display a checkout option. Trudged down to the desk and was told that an audit had just started and I couldn't be checked out. Um....I had to leave for the airport. It was around 4 A.M. I like to have a hard copy bill in hand to verify charges. This is a reasonable time to check out as flights leave from the airport at 5:30 A.M. Before 2 in the morning would be a better time to run audits at the hotel. Sitting at the airport I was able to finally get the mobile checkout to work and I checked out that way. I would return here again, but would opt for a room facing away from the road.
Loved this hotel, it was quiet, the pool was nice and breakfast was great
Thank you for the review , the hotel will be undergoing a major renovation in January we would love to earn your business again if you are ever back in the area next year please give us another opportunity to get it right