the elevator was scary. it made noises and the kids were afraid. The "sundry" stuff was outrageous $5 for Combos that you could buy in the vending machine down the hall for less then half that. We went to go swimming and i dont know if there was a party or what going on but around 10-15 kids were ...
Jason at front desk welcomed us with a warm greeting. Was very clear that if we need anything, we just need to let him know. Overheard him talking to an elderly guest with the utmost respect & kindness. Thanks for having the juice machine on for you evening guests.
I usually don’t leave reviews upon hotel stays but I felt compelled to just recap what a great addition AC Hotels are to the Marriott family. Very clean, modern decor with finishes you find in 5 star hotels. From the welcoming lobby fragrance to the clean modern comtemporary styling in the rooms, ...
Very close to airport. This is an extra sentence bc I guess the want a certain amount of words.
Front desk staff needed to be nicer. Pillows too soft, we're like pancakes..flat
Insufficient towels, broken/non-functional outlet next to hair dryer, included coffee packages next to the coffee pod already opened and used. We could hear other hotel guesses both next door and outside talking very clearly. Hotel management never found our room reservation. Had Orbitz's rep spoken to hotel associate directly but still unable to locate the info. Ended up paying for a room that night again and let Orbitz refund my money.
Oh boy. These hotels could have really been nice BUT management really got lazy!! Where to start. Outside of property was dirty. Needed a groundskeeper to keep the place clean from trash on steps. When u get to ur room, at first glance. It's pretty decent. Then u really look and oh boy. Absolutely had no towels or soap. At all!!! When we called to get towels for 2 people for our 2 night stay, we were given only 2 body towels and 2 face towels and they were thin and rough! Live stink bugs,were everywhere, gross. Toilet seat was broken and on the floor and dirty. Tub had no stopper, no bath mat towel, and floor was wet cuz toilet leaked water. The towels we did get were gross cuz hair was stuck in them. Kitchen had no disgrace or dish soap. Ice maker in fridge didn't work. I DID like the little mini portable heater/fan. I paid $137 total for 2 nights. It wasn't worth that, but it wasn't all bad. It was still cozy. We made the best of it. Was a nice sized kitchen, came with some dishes and pans
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