Awesome!
Were do I start, with the blood and mold on our sofa sleeper, yuck! Wall paper peeling, dirt on the floor trim, and showers that wouldn't hold temp. I would have expected that at a $125 per night hotel but a $500 a night hotel should not be gross like that. not to mention we we paid for an ocean view room which our view of the ocean was the roof of the suites below us. When i told the front desk i wasnt happy about any part of the room including the view her response was i should have got an oceanfront room, glad i didn't spend the $600 for that because the $500 I spent was a big enough disappointment
The employees were awesome to us
Pool under construction, one hot tub closed, means that the entire hotel were at the only thing that was open. Small hot tub. I went to the pool but nowhere said is closed.
Loved it !
Massage was excellent, room and views were great. Amenities told us there were several items on site that were not. Pool was under construction and restaurant is now a sub par burger joint.
Nice property on the beach. Provided with welcoming cocktails and s'more's kit. It would be nice if this property had chairs and umbrellas on the beach for guests. being called resort??!!, and charging extra money as a resort fee, but not giving anything for it. It should have more umbrellas around the pool.
Small hotel vibe but very large resort. Wish drinks went later than 9.
Our family loved the property overall. It was clean. The staff was friendly and helpful. We were given a free upgrade due to ongoing renovations. The room we were in was very nice and spacious. The only downside. There is no on-site laundry. There are several laundry facilities that wash and fold for you. Those are very reasonably priced.
The food was excellent! All the people were great, friendly, accomidating. We knew there was going to be construction while we were there, but it was constant grinding all day! Overall it was a good stay.
Room was dirty. Facility was run down. Staff was nice.
Loved this beautiful place and also the dinning area. I got a cabana room and it’s totally worth it!
I loved the property but for the price to stay the parking should be included because even without valet it still cost daily to park !
The over alm stay was good, the pool needs some repair work done, the food was expensive for the quality. Drinks from the bar was supper expensive.
Place is a mess and a disappointment. We went to two rooms before they found one without issues and found other guests had similar problems. Staff was not friendly and if you ask for room service be ready to wait for hours. I would not recommend it to anyone
The Shores Resort & Spa places you within a 10-minute drive of popular sights such as Ocean Walk Shoppes and Jackie Robinson Ballpark and Statue. This 4-star hotel has 212 guestrooms and offers a full-service spa, an outdoor pool, and a 24-hour gym.
Enjoy a leisurely bite to eat at the onsite restaurant, or have a drink at the bar/lounge. Savor a meal from the privacy of your room with room service, or get a pick-me-up at the coffee shop/cafe. Start each morning with cooked-to-order breakfast, available for a fee from 7:00 AM to 11:00 AM.
Guests can expect to find free WiFi and 43-inch plasma TVs with digital channels and DVD players. Pillowtop beds sport premium bedding and bathrooms offer hair dryers and designer toiletries. IPod docks, refrigerators, and coffee makers are also available. Housekeeping is available on request.
Guests of The Shores Resort & Spa enjoy a full-service spa, an outdoor pool, and a gym. Valet parking is available for USD 25.00 per night. Front-desk staff can answer questions 24/7, and assist with luggage storage, securing valuables, and tours or tickets. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this beach hotel include a sauna, free WiFi in public areas, and a spa tub.
Awesome!
Were do I start, with the blood and mold on our sofa sleeper, yuck! Wall paper peeling, dirt on the floor trim, and showers that wouldn't hold temp. I would have expected that at a $125 per night hotel but a $500 a night hotel should not be gross like that. not to mention we we paid for an ocean view room which our view of the ocean was the roof of the suites below us. When i told the front desk i wasnt happy about any part of the room including the view her response was i should have got an oceanfront room, glad i didn't spend the $600 for that because the $500 I spent was a big enough disappointment
Your feedback is disheartening, Ray, as it's always our goal to provide a memorable stay for each guest we welcome. From what you described, we missed the mark, and for that, we sincerely apologize. Our team will review your comments to see where we can improve the guest experience. We hope to have another chance to change your impression of us.
The employees were awesome to us
At The Shores Resort & Spa, it is our pleasure to take excellent care of our guests and we're so glad that you enjoyed your stay! Thank you for rating us four stars. We hope your travels bring you back soon!
Pool under construction, one hot tub closed, means that the entire hotel were at the only thing that was open. Small hot tub. I went to the pool but nowhere said is closed.
Your feedback is disheartening as it's always our goal to provide a memorable stay for each guest we welcome. From what you described, we missed the mark, and for that, we sincerely apologize. Our aim is to be transparent about our temporary pool closure and we regret that you were unaware. Please allow us another chance to change your impression of us.
Loved it !
We always love hearing from satisfied guests and your five-star rating has made our day! Thanks so much for sharing your feedback. We'd love the chance to welcome you back soon for more fun in the sun at The Shores Resort & Spa!
Massage was excellent, room and views were great. Amenities told us there were several items on site that were not. Pool was under construction and restaurant is now a sub par burger joint.
Although we regret that a few details fell short of expectations, it's terrific to learn that you enjoyed our luxurious spa services, beautiful accommodations, and stunning setting at The Shores Resort & Spa! Thank you for your feedback and your four-star rating. We hope your travels bring you back soon!
Nice property on the beach. Provided with welcoming cocktails and s'more's kit. It would be nice if this property had chairs and umbrellas on the beach for guests. being called resort??!!, and charging extra money as a resort fee, but not giving anything for it. It should have more umbrellas around the pool.
Thank you for taking the time to share your four-star rating and helpful feedback. While we're glad that you enjoyed our warm reception, we regret that aspects of our beach amenities left you feeling disappointed. We will use your feedback to help further enhance our guest experience, as complete satisfaction is always our goal. We hope you will return and provide us with the chance to win you over completely!
It's exciting to hear that you had a terrific stay, Walter! Thank you for choosing The Shores Resort & Spa. It would be our pleasure to welcome you back soon for another five-star getaway!