Clean, convenient, close to shopping and highways. Grab and go breakfast.
The clerk that checked me in was very pleasant and patient. I appreciate how she went above and beyond to see to it that i was able to check in and get rest.
We woke up in the morning and we had to wait from 6:30 to 7:30 to get coffee made. Breakfast is very poor comparing to other hotel from same type
I loved that there was a two burner stove and refrigerator in the room, however the dishes made available were not thoroughly cleaned nor was it a complete set. Additionally our room had no television available and the staff did not offer the wifi password or the dishes/cookware. Also our room keys kept failing.
staff Wasn't nice, technical difficulties w computers setting us up, charged us and wanted to re charge us. not helpful or caring
It was a great stay. No maid service my second day but other then that it was great
Good hotel great service big rooms Good area great location
Good deal for a No thril stay around Schaumburg. No cios or utenicils in the room.
Nice place to get away and spend time with someone special.
No room service to change bed sheet or new towels, No fitness center Breakfast only coffee
Hotel is in a great location. Staff was nice, but didnt explain too much.
I was disappointed because the room had no privacy at all, too much noise and no clean.
Tub and shower not clean. Pizza and box left in fridge
Not enough towels no washcloths. Floors were sticky in kitchen and bathroom floor. Leak in bathroom holes in walls. Quiet location close to Medieval Times and Legoland.
The beds are comfortable, the the mattress covers had urine and blood stains. Had 5 rooms. Took 9 rooms to satisfy us to a level that we could sleep. They said there were no extra covers to switch with. Finally I convinced them to find another mattress that wasn't in use then and switch. Drawers gross, under bed carpet gross, all tub grout was cracked and gross. There was a face-lift on the hotel, but that was it. A lot of work needs to be done! Friday afternoon at 3pm and no manager on duty. Asked for housekeeping and they were leaving for the day. Engineer and front desk had to take the brunt of the work. They tried, but kept passing the buck. Just not professional.
Decent location. Comfortable beds. Very sparse and disappointing breakfast. Very low water pressure in shower.
Convenient kitchen in case you want to cook. Room cleaning occurs every 7 days. You need to ask and get them yourself from front desk whatever you need - towels, toiletries, etc. You need to arrange the bed yourself. Grab-and-Go Breakfast runs out very quickly. Had to wait for a refil.
We waited about 35 minutes to get someone at the front desk.. Once we finally got to our first room we found hair and yellow stains all in the bed and on the covers. There were WHITE STAINS all over the chair. So with the second room again hair in the bed and under the pillows, then when I went to take a shower what looked to be bloody hand prints on the shower curtain and on some of the towels..I wasn't expecting a 5 star hotel but I mean it could have been a little more clean!!
Schaumburg Medieval Times is a short stroll from Extended Stay America - Chicago - Schaumburg -Convention Ctr, and other popular attractions like Woodfield Mall are within a few miles (5 km). This 136-room hotel has in-room conveniences like kitchens, sitting areas, and refrigerators.
The 136 accommodations feature kitchens and space to spread out with sitting areas. Guests can expect free WiFi and 32-inch flat-screen TVs with cable channels. Bathrooms offer hair dryers and free toiletries. Coffee makers, free local calls, and ironing boards are also standard. Housekeeping is available on request.
Guests of Extended Stay America - Chicago - Schaumburg -Convention Ctr enjoy free WiFi in public areas, coffee in a common area, and laundry facilities. A stay here includes free parking. The front desk is staffed 24 hours a day to help with securing valuables and luggage storage.
Clean, convenient, close to shopping and highways. Grab and go breakfast.
Thank you for choosing Extended Stay America. It’s a pleasure to know you liked our well-kept property and were able to start your day off right with our grab-and-go complimentary breakfast. We are also pleased to know you enjoyed our proximity to shopping malls and highways. On behalf of everyone here, we invite you to revisit us on your next trip to the area. Sincerely, Hotel Management
The clerk that checked me in was very pleasant and patient. I appreciate how she went above and beyond to see to it that i was able to check in and get rest.
Thank you for reviewing your stay at Extended Stay America. We are delighted to read that our front desk staff went a step beyond to make your stay more comfortable. Your compliments will surely be shared with her. We enjoyed having you as our guest and hope to have the opportunity to welcome back on a future visit. Sincerely, Hotel Management
We woke up in the morning and we had to wait from 6:30 to 7:30 to get coffee made. Breakfast is very poor comparing to other hotel from same type
Thank you for your review. We are sorry for the issues you experienced at the time of breakfast. We will share your valuable comments regarding our grab-and-go breakfast with the appropriate team so that they can make necessary changes. We hope you will consider a second visit. Sincerely, Hotel Management
I loved that there was a two burner stove and refrigerator in the room, however the dishes made available were not thoroughly cleaned nor was it a complete set. Additionally our room had no television available and the staff did not offer the wifi password or the dishes/cookware. Also our room keys kept failing.
Thank you for being our guest. Although you liked our kitchenette facility, we are sorry for the issues you encountered and regret the inconvenience it caused. Your comments will be shared with the appropriate teams to improve our accommodations and services moving forward. Please give us another chance so we can make it up to you. Sincerely, Hotel Management
staff Wasn't nice, technical difficulties w computers setting us up, charged us and wanted to re charge us. not helpful or caring
Thank you for choosing our hotel for your stay and for taking time to provide feedback. It was certainly disappointing to read about the problems you experienced at the check-in. Your remarks will be shared with our team so we can ensure these types of mistakes are not repeated. It was our pleasure to have you as our guest, and we hope you will give us another opportunity to be of service. Sincerely, Hotel Management
It was a great stay. No maid service my second day but other then that it was great
Vanessa, it was our pleasure accommodating you at Extended Stay America, and we are glad to know you enjoyed your stay with us. Also, please know to respect the privacy of our guest's housekeeping service is done once a week. We are happy to offer this service to you at a minimal fee. We appreciate your business and look forward to welcoming you back soon. Sincerely, Hotel Management
Good hotel great service big rooms Good area great location
David, thank you for being our guest at Extended Stay America. It’s a pleasure to know you loved our ideal location as well as our hospitality. On behalf of everyone here, we invite you to revisit us. Sincerely, Hotel Management
Good deal for a No thril stay around Schaumburg. No cios or utenicils in the room.
Thank you for choosing to stay with us at Extended Stay America. We're glad you were impressed with our affordable rates and that overall you had a pleasant time with us. Please know to ensure the cleanliness of kitchenware upon check-in, brand standards require us to make these items available at the front desk rather than leaving them in the rooms. Hopefully, we will have the opportunity to make it up to you on a future visit. Sincerely, Hotel Management
Thank you for the positive rating. It is a pleasure knowing your visit with us was an enjoyable one. We hope to see you again soon at Extended Stay America. Sincerely, Hotel Management