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Quality Inn & Suites Charleston - Civic Center

2.5 star property
Hotel in Charleston with free breakfast and a fitness center

Choose dates to view prices

Photo gallery for Quality Inn & Suites Charleston - Civic Center

Front of property - evening/night
Outdoor pool
Standard Room, 1 King Bed, Non Smoking | Iron/ironing board, Internet, bed sheets
Free daily buffet breakfast
Lobby

Reviews

6.8 out of 10

Popular amenities

  • Gym
  • Housekeeping
  • Breakfast included
  • 24/7 front desk
  • Air conditioning
  • Parking included

Explore the area

Map
1010 Washington Street E, Charleston, WV, 25301
  • Clay Center for the Arts and Sciences
    ‪3 min walk‬
  • Charleston Town Center
    ‪8 min walk‬
  • Charleston Coliseum & Convention Center
    ‪12 min walk‬
  • Charleston, WV (CRW-Yeager)
    ‪5 min drive‬

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Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | Iron/ironing board, Internet, bed sheets

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | Iron/ironing board, Internet, bed sheets

Standard Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking

Iron/ironing board, Internet, bed sheets

Room, 1 Queen Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

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Total includes taxes and fees
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About the neighborhood

Charleston

Located in Downtown Charleston, Quality Inn & Suites Charleston - Civic Center is next to Avampato Discovery Museum and Clay Center for the Arts and Sciences. This hotel has 140 rooms and welcomes guests with conveniences like free breakfast, free self parking, and a gym.

What's nearby

  • Clay Center for the Arts and Sciences - 3 min walk - 0.2 miles
  • CAMC General Hospital - 6 min walk - 0.4 miles
  • Charleston Town Center - 8 min walk - 0.5 miles
  • Haddad Riverfront Park - 8 min walk - 0.5 miles
  • Charleston Coliseum & Convention Center - 12 min walk - 0.7 miles

Getting around

  • Charleston Station - 11 min walk
  • Charleston, WV (CRW-Yeager) - 12 min drive

Restaurants

  • ‪Fife Street Brewing - ‬6 min walk
  • ‪First Watch - ‬7 min walk
  • ‪Lee Street Lounge - ‬4 min walk
  • ‪Black Sheep Burrito and Brews - ‬8 min walk
  • ‪Chow Thai - ‬2 min walk

About this property

Quality Inn & Suites Charleston - Civic Center

Hotel in Charleston with free breakfast and a fitness center
At Quality Inn & Suites Charleston - Civic Center, guests have access to a gym, free WiFi in public areas, and meeting rooms. There's free parking if you drive. The front desk is staffed 24/7 to help with luggage storage, and answer any questions about the accommodations. Additional amenities include coffee/tea in a common area, a banquet hall, and a TV in a common area.
Guests can expect to find TVs with cable channels. Refrigerators, coffee makers, and free local calls are also standard.
Recreational amenities at the hotel include a fitness center.

Children under 14 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Languages

English

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Jul 28 - Jul 29
Total includes taxes and fees
Quality Inn

Property amenities

Internet

  • Available in all rooms: Internet access (surcharge)
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Microwave on request

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)

Business services

  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 9 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave on request
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed on Monday, Tuesday, Friday, Saturday, and Sunday:
  • Indoor pool

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Children 18 years old and younger stay free when using existing bedding

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Only bookings from non-local guests are accepted; guests whose residence is within 50 mi (80 km) of the property will not be allowed to check in
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers free self parking, along with free RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Only bookings from non-local guests are accepted. Guests whose residence is within 50 mi (80 km) of the property will not be allowed to check in.
  • Onsite safety features include a fire extinguisher and a smoke detector.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No alcohol is served at Quality Inn & Suites Charleston - Civic Center.
  • No cribs or infant beds are available.

Property is also known as

Best Western Charleston Plaza
Motel 6 Charleston WV Hotel
Best Western Charleston Plaza Hotel
6 Charleston WV
Quality Inn Charleston
Quality Charleston
Quality Inn Suites
Quality Inn & Suites Charleston - Civic Center Hotel
Quality Inn & Suites Charleston - Civic Center Charleston
Quality Inn & Suites Charleston - Civic Center Hotel Charleston

Frequently asked questions

Are free cancellation options available at Quality Inn & Suites Charleston - Civic Center?

Quality Inn & Suites Charleston - Civic Center provides free cancellation on select room rates. For specific requirements, look at the cancellation policy on Orbitz.

How much does it cost to stay at Quality Inn & Suites Charleston - Civic Center?

As of Jul 12, 2025, prices found for a 1-night stay for 2 adults at Quality Inn & Suites Charleston - Civic Center on Jul 27, 2025 start from $84.15, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see around Quality Inn & Suites Charleston - Civic Center?

This hotel is situated in Downtown Charleston, just steps from Clay Center for the Arts and Sciences and Avampato Discovery Museum, and within a short walk of Mountain Stage. You'll also find GoMart Ballpark and Charleston Town Center less than a mile away.

Is parking available on site at Quality Inn & Suites Charleston - Civic Center?

Yes, uncovered self parking is offered for free at the hotel. Accessible parking and free RV/bus/truck parking are also available for guests.

Does Quality Inn & Suites Charleston - Civic Center feature a casino?

No, Quality Inn & Suites Charleston - Civic Center doesn't have a casino.

Will I find an indoor pool at Quality Inn & Suites Charleston - Civic Center?

No, there is no indoor pool at this hotel.

Is Quality Inn & Suites Charleston - Civic Center a good place to stay for couples?

Couples staying at this hotel will appreciate amenities like free breakfast plus some guestrooms include in-room massages and comfy mattresses.

Are there hot tubs at Quality Inn & Suites Charleston - Civic Center?

No, this hotel doesn't have a spa tub.

Does Quality Inn & Suites Charleston - Civic Center have a restaurant that serves breakfast?

Quality Inn & Suites Charleston - Civic Center offers free buffet breakfast each morning though there is no restaurant.

Will Quality Inn & Suites Charleston - Civic Center allow pets to stay for free?

No, pets aren't allowed at Quality Inn & Suites Charleston - Civic Center.

Are there connecting rooms at Quality Inn & Suites Charleston - Civic Center?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

How close is the airport from Quality Inn & Suites Charleston - Civic Center?

The closest major airport to Quality Inn & Suites Charleston - Civic Center is Charleston, WV (CRW-Yeager), which is 4.7 mi away (12 minutes by car).

Can I book a room with a balcony at Quality Inn & Suites Charleston - Civic Center?

No, there aren't any guestrooms with balconies at Quality Inn & Suites Charleston - Civic Center.

Quality Inn & Suites Charleston - Civic Center Reviews

Reviews

6.8
Rating 10 - Excellent. 234 out of 966 reviews
Rating 8 - Good. 257 out of 966 reviews
Rating 6 - Okay. 185 out of 966 reviews
Rating 4 - Poor. 149 out of 966 reviews
Rating 2 - Terrible. 141 out of 966 reviews

6.8/10

Cleanliness

7.8/10

Staff & service

6.2/10

Amenities

6.2/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

8/10 Good

Amy

Liked: Cleanliness, staff & service, property conditions & facilities
My general impression is that this is a nicer mid-range hotel that was built without a good understanding of the location. Charleston isn't a "bad" city, per se, but this specific area is a little sketchy. The hotel itself was very nice - staff was great, rooms were big and nicely appointed, a little wear-and-tear but nothing major. I wouldn't have felt super comfortable walking around the immediate neighborhood to find a place to eat (especially with our two kids) and the fact that we had to park in an open, unsecured lot put me on edge a bit. All that being said, it was a good value for a night's stay, and I genuinely hope that the neighborhood improves so that this hotel lives up to its potential.
Stayed 1 night in Jul 2025

4/10 Poor

Kelly

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2025

8/10 Good

todd

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean Hotel downtown so in not the greatest section of town. Front desk girl was friendly. Breakfast was good. For the price can’t beat it!
Stayed 1 night in Apr 2025

6/10 Okay

David

Liked: Staff & service
Renovation’s going on in building and next door. Noisy throughout the night.
Stayed 1 night in Apr 2025

2/10 Terrible

Jolena

Traveled with group, Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Employees with sticky fingers

Our room got rammed shack and items got stolen by a staff member.
Stayed 2 nights in Apr 2025

4/10 Poor

Douglas

Traveled with group, Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Run down hotel. Room was OK but rest of hotel was pretty gross. No hot food in morning until we finally tracked someone down and asked.
Stayed 1 night in Mar 2025

10/10 Excellent

Misty, Williamson

Stayed 1 night in Mar 2025

8/10 Good

Laura

Traveled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Angelo

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was comfortable, had a good free breakfast, and was close to the attractions we planned to visit.
Stayed 3 nights in Mar 2025

10/10 Excellent

Maria

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice
Stayed 1 night in Mar 2025

6/10 Okay

john

Traveled with family
Liked: Staff & service

not 3 stars

it was mostly quiet however the room have had water damaged and there was mustley smell to it.
Stayed 2 nights in Mar 2025

10/10 Excellent

Stacey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would stay again!

The staff was friendly and the room was clean.
Stayed 1 night in Mar 2025

8/10 Good

Danny

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Got in around 9:45 P. M. and the entire area was dark. Was not sure where to go for the front desk but stumbled upon it anyway. A little ruff in the lobby area but our room was clean and comfortable.
Stayed 1 night in Mar 2025

6/10 Okay

Delicious

Traveled with family and small children, Business traveler
Liked: Staff & service
No towels to exchange. Ice machine all the way on 6 floor when staying on 2 nd floor very inconvenient. Breakfast staff was amazing and friendly.
Stayed 2 nights in Mar 2025

8/10 Good

Kayla, Poca

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great the staff the room but the crackheads outside fighting wasn't cool ..not their fault tho
Stayed 1 night in Mar 2025

10/10 Excellent

Marc

Stayed 1 night in Mar 2025

6/10 Okay

Paul

Business traveler
Liked: Cleanliness
Stayed 1 night in Mar 2025

10/10 Excellent

Margaret

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Seems like a dicey neighborhood
Stayed 1 night in Mar 2025

10/10 Excellent

Stacey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

toni

Stayed 1 night in Feb 2025

4/10 Poor

Ellen

Stayed 1 night in Jan 2025

8/10 Good

Kristaleigh

Liked: Amenities, property conditions & facilities
Convenient location
Stayed 2 nights in Feb 2025

2/10 Terrible

toni

Disliked: Cleanliness, staff & service, property conditions & facilities
Parking lot layer of ice with no attempt to clear it
Stayed 1 night in Feb 2025

8/10 Good

Melanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Linda

Liked: Staff & service, amenities
The stay was very nice.
Stayed 2 nights in Feb 2025

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