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Quality Inn & Suites Charleston - Civic Center

2.5 star property
Hotel in Charleston with free breakfast and a fitness center

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Photo gallery for Quality Inn & Suites Charleston - Civic Center

Iron/ironing board, Internet, bed sheets
Exterior
Outdoor pool
Reception
Reception

Reviews

6.8 out of 10

Popular amenities

  • Gym
  • Housekeeping
  • 24/7 front desk
  • Breakfast included
  • Air conditioning
  • Parking included

Explore the area

View in a map
1010 Washington Street E, Charleston, WV, 25301
  • Place, Clay Center for the Arts and Sciences
    ‪3 min walk‬
  • Place, Charleston Town Center
    ‪8 min walk‬
  • Place, Charleston Coliseum & Convention Center
    ‪12 min walk‬
  • Airport, Charleston, WV (CRW-Yeager)
    ‪5 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | Iron/ironing board, Internet, bed sheets

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | Iron/ironing board, Internet, bed sheets

Standard Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking

Iron/ironing board, Internet, bed sheets

Room, 1 Queen Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

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About the neighborhood

Charleston

Located in Downtown Charleston, Quality Inn & Suites Charleston - Civic Center is next to Avampato Discovery Museum and Clay Center for the Arts and Sciences. This hotel has 140 rooms and welcomes guests with conveniences like free breakfast, free self parking, and a gym.

What's nearby

  • Clay Center for the Arts and Sciences - 3 min walk - 0.2 miles
  • CAMC General Hospital - 6 min walk - 0.4 miles
  • Charleston Town Center - 8 min walk - 0.5 miles
  • Haddad Riverfront Park - 8 min walk - 0.5 miles
  • Charleston Coliseum & Convention Center - 12 min walk - 0.7 miles

Getting around

  • Charleston Station - 11 min walk
  • Charleston, WV (CRW-Yeager) - 12 min drive

Restaurants

  • ‪Fife Street Brewing - ‬6 min walk
  • ‪Mea Cuppa - ‬5 min walk
  • ‪Soho's - ‬5 min walk
  • ‪Short Story Brewing Charleston - ‬6 min walk
  • ‪Charleston Bread - ‬5 min walk

About this property

Quality Inn & Suites Charleston - Civic Center

Hotel in Charleston with free breakfast and a fitness center
At Quality Inn & Suites Charleston - Civic Center, guests have access to a gym, free WiFi in public areas, and meeting rooms. There's free parking if you drive. The front desk is staffed 24/7 to help with luggage storage, and answer any questions about the accommodations. Additional amenities include coffee/tea in a common area, a TV in a common area, and a banquet hall.
Guests can expect to find TVs with cable channels. Refrigerators, coffee makers, and free local calls are also standard.
Recreational amenities at the hotel include a fitness center.

Children under 14 years old are not allowed in the swimming pool or fitness facility without adult supervision.

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Property amenities

Internet

  • Available in all rooms: Internet access (surcharge)
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Microwave on request

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)

Business services

  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 9 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave on request
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Monday, Tuesday, Friday, Saturday, and Sunday:
  • Indoor pool

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Children 18 years old and younger stay free when using existing bedding

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Only bookings from non-local guests are accepted; guests whose residence is within 50 mi (80 km) of the property will not be allowed to check in
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers free self parking, along with free RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Only bookings from non-local guests are accepted. Guests whose residence is within 50 mi (80 km) of the property will not be allowed to check in.
  • Onsite safety features include a fire extinguisher and a smoke detector.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No alcohol is served at Quality Inn & Suites Charleston - Civic Center.
  • No cribs or infant beds are available.

Property is also known as

Best Western Charleston Plaza
Motel 6 Charleston WV Hotel
Best Western Charleston Plaza Hotel
6 Charleston WV
Quality Inn Charleston
Quality Charleston
Quality Inn Suites
Quality Inn & Suites Charleston - Civic Center Hotel
Quality Inn & Suites Charleston - Civic Center Charleston
Quality Inn & Suites Charleston - Civic Center Hotel Charleston

Frequently asked questions

Are free cancellation options available at Quality Inn & Suites Charleston - Civic Center?

Quality Inn & Suites Charleston - Civic Center provides free cancellation on select room rates. For specific requirements, look at the cancellation policy on Orbitz.

What's there to see around Quality Inn & Suites Charleston - Civic Center?

This hotel is situated in Downtown Charleston, just steps from Clay Center for the Arts and Sciences and Avampato Discovery Museum, and within a short walk of GoMart Ballpark. You'll also find Charleston Town Center and Haddad Riverfront Park less than a mile away.

Is there parking available at Quality Inn & Suites Charleston - Civic Center?

Yes, uncovered self parking is offered for free at the hotel. Accessible parking and free RV/bus/truck parking are also available for guests.

Does Quality Inn & Suites Charleston - Civic Center feature a casino?

No, Quality Inn & Suites Charleston - Civic Center doesn't have a casino.

Will I find an indoor pool at Quality Inn & Suites Charleston - Civic Center?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at Quality Inn & Suites Charleston - Civic Center?

Couples staying at this hotel will appreciate amenities like free breakfast plus some guestrooms include in-room massages and comfy mattresses.

Does Quality Inn & Suites Charleston - Civic Center have a hot tub?

No, this hotel doesn't have a spa tub.

Does Quality Inn & Suites Charleston - Civic Center have a restaurant that serves breakfast?

Quality Inn & Suites Charleston - Civic Center offers free buffet breakfast each morning though there is no restaurant.

Will Quality Inn & Suites Charleston - Civic Center allow pets to stay for free?

No, pets aren't allowed at Quality Inn & Suites Charleston - Civic Center.

Does Quality Inn & Suites Charleston - Civic Center have connecting rooms?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

How close is the airport from Quality Inn & Suites Charleston - Civic Center?

The closest major airport to Quality Inn & Suites Charleston - Civic Center is Charleston, WV (CRW-Yeager), which is 4.7 mi away (12 minutes by car).

Are there rooms with balconies at Quality Inn & Suites Charleston - Civic Center?

No, at Quality Inn & Suites Charleston - Civic Center, there aren't any guestrooms that list a balcony.

Quality Inn & Suites Charleston - Civic Center Reviews

Reviews

6.8
Rating 10 - Excellent. 261 out of 1011 reviews
Rating 8 - Good. 265 out of 1011 reviews
Rating 6 - Okay. 185 out of 1011 reviews
Rating 4 - Poor. 153 out of 1011 reviews
Rating 2 - Terrible. 147 out of 1011 reviews

6.8/10

Cleanliness

7.8/10

Staff & service

6.4/10

Amenities

6.2/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

10/10 Excellent

Luis

Stayed 1 night in Aug 2025

8/10 Good

george

Stayed 1 night in Aug 2025

10/10 Excellent

akin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A nice quaint place
Stayed 2 nights in Aug 2025

4/10 Poor

James

Business traveler
Liked: Cleanliness
We arrived around 11 p.m. This is a hotel in the downtown area. There was a cop car close to the hotel talking to a pulled over vehicle. The hotel entrance was not easy to find, kind of in the back parking lot. A homeless man was sleeping on the sidewalk nearby. It felt dangerous there. The breakfast was not bad, but they did not replenish the eggs. The place was clean on the inside but it was the outside that was a bit scary. Not a good área of town.
Stayed 1 night in Aug 2025

10/10 Excellent

Katya

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Verified traveler

Business traveler
Liked: Room comfort
Stayed 5 nights in Aug 2025

8/10 Good

Lawrence

Liked: Cleanliness, staff & service
Clean. bed was comfortable. 3 day stay, bed not made up, fresh towels on 2nd day
Stayed 3 nights in Aug 2025

8/10 Good

Rebecca

Traveled with partner
Liked: Cleanliness, staff & service, amenities
The room is nice, bute we were a little concerned about the neighborhood. Apparently the management is too, as there are signs posted in the parking lot about not being responsible for damage to vehicles. They also have you initial a similar statement at check in.
Stayed 1 night in Aug 2025

2/10 Terrible

Jasmine

Traveled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service

Poor

The pictures wasn't the the same pictures. The facility, the pool was not good there. It was covered antorah up the TV did not work. Had to keep getting changed to different rooms because we didn't have cable. And by the time they actually got the TV to work, we were about to check out. Terrible experience for the price that they charge.
Stayed 2 nights in Aug 2025

8/10 Good

Guy

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Harold

Stayed 1 night in Jul 2025

8/10 Good

Tammi

Stayed 1 night in Jul 2025

8/10 Good

Tanya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for an overnight stay during travels
Stayed 1 night in Jul 2025

4/10 Poor

Morgan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Homeless galore!

The area is surrounded by homeless people. Roaming the parking lot & sitting outside of the hotel. Our first room, the air wouldn’t work & the bathroom wall was full of hair left behind from the people before. We got moved to a different room, it was cleaner but still not super clean. The beds were clean & we just needed somewhere to lay our heads. The staff was friendly. I would not recommend staying here with little kids like us. It was a veryyyy poor area. We got to see a man boxing the air first thing in the morning. It was great! Then we got to see a lady laying down on the sidewalk (looked dead). A man in the lobby was yelling cuss words & smelled like a skunk. All in all, I would not stay here again. If it wasn’t 11pm when we got there we would’ve found a different hotel.
Stayed 1 night in Aug 2025

10/10 Excellent

Preston

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort

Great budget friendly hotel

This is a great place for anyone traveling on a budget. It was clean and the property was in pretty good shape. It's hard to beat this place when you're considering the low price, location, and quality. It's close to great food and drink spots. The front desk staff were all friendly. The bed was comfortable, too. I highly recommend this place.
Stayed 1 night in Jul 2025

2/10 Terrible

sean

Business traveler
Disliked: Cleanliness, amenities, property conditions & facilities
The beds looked like they had already been laid in. The property was in extreme disrepair and nasty. The pool doesn't really exist
Stayed 1 night in Jul 2025

4/10 Poor

Sherry

Business traveler
Liked: Room comfort
Stayed 1 night in Jul 2025

2/10 Terrible

Justin

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The ice machines didn’t work. The pool was out of order. It’s the peak of summer.
Stayed 2 nights in Jul 2025

10/10 Excellent

Daniel A

Stayed 1 night in Jul 2025

10/10 Excellent

duane

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good room great price ans convenient
Stayed 1 night in Jul 2025

6/10 Okay

Velma

Nothing Worked

First the TV didn’t work so they moved us. The sink didn’t work great . Then nothing worked in the hotel. The ice machines and vending machines not working.
Stayed 2 nights in Jul 2025

2/10 Terrible

Nelida

Traveled with family
Disliked: Property conditions & facilities, room comfort
Trash overall. Breakfast showed beautifully on the pictures… but in reality, stale cereal, and just super watery eggs doused in salt.
Stayed 1 night in Jul 2025

10/10 Excellent

kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

Laura

Traveled with family
Stayed 1 night in Jul 2025

2/10 Terrible

Gabriella

Stayed 1 night in Jul 2025

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