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Recent guest reviews

A dirty, unsafe place to stay. I was amazed by the dirt and grime on the carpet and in the rooms. After leaving I wanted to take a shower.

Pool area was very dirty especially the hot tub. Could not go in. I don't know if I can blame the employees or the people staying there.

Location was close to Hospice where my mom was admitted. Staff was great and helpful in a very tough time for me. I appreciate their kindness

The property was located on a noisy hoghway. The door to my room was broken. It was not closed when i endered. Room 200. Had to force it shut. Nothing was done for covid. Entry lines uneven and unmarked.

Great Staff!

Friendly

Great room, quality breakfast, convenient location.

Overall, the hotel was nice. However, in the bathroom, there was no way to keep the water in the bathtub. The lady from the front desk didn't figure it was being done right, so she came to the room, only to find out that there was no thing to stop the water from going down the drain. That situation was a bummer, as a hot bath was a nice idea. Also, either the internet at the hotel is not configured right, or some other problem existed, because the internet did not work very well at all. The room itself was nice, and if it was not for the other two issues, the property would have rated higher.

Awful...just take my word for it...awful. it was a horrible experience in every way...so much so that we ended up staying at the holiday inn next door

The hotel was not nearly as clean as I would expect for this brand. Would never use this hotel chain again.

The area is quite sketchy especially at night. Hotel was nice, staff was great and the rooms were clean.

Very clean, nice establishment! Staff is friendly and everything was great!

The tables in the room had food / residue on them. The TV guide look like it had been used as a napkin. When they sent someone to clean the tables, they did a pour job and left the dirty guide. The hallway was covered in glitter and looked like they had just had a party in it and smelled like urine.

I think they have done a good job with accommodations during COVID-19.

The owner needs to reinvest. This hotel is tired. The carpeting should have been replaced yesterday.

Sheets were very dirty/stained. The carpet had stains all over it. The hot tub was green and the area surrounding the hot tub smelled like mildew. The air control in the room did not work. It was constantly stuck at 74. The woman checking people in was a bit overwhelmed with the amount of people checking in all at once, however, she was very friendly. The breakfast was very good and had a lot of options. Overall, the property is not worth the $100/night. They would need to have cleaner rooms, a way nicer pool area and thermostats that work.

Great location as we were passing through the area.

Alex Ln Charleston WV

Hotel highlights

  • Free buffet breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Indoor pool

Country Inn & Suites by Radisson, Charleston South, WV places you within a 15-minute drive of popular attractions such as University of Charleston and Charleston Coliseum & Convention Center. This 64-room, 3-star hotel has conveniences like an indoor pool, free in-room WiFi, and free self parking.


Dining

Free buffet breakfast is served on weekdays from 6:00 AM to 9:30 AM and on weekends from 7:00 AM to 10:30 AM.


Rooms

Guests can expect free WiFi and 46-inch LCD TVs with cable channels. Bathrooms offer hair dryers and free toiletries. Refrigerators, microwaves, and coffee makers are other standard amenities.


Property features

At Country Inn & Suites by Radisson, Charleston South, WV, guests enjoy an indoor pool, a gym, and free WiFi in public areas. Free parking is included with your stay. Front-desk staff can answer questions 24/7, and assist with dry cleaning/laundry, luggage storage, and securing valuables. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Additional amenities include a spa tub, a business center, and coffee/tea in a common area.

Room options

Room, 1 King Bed, Accessible, Non Smoking

1 King Bed | Sleeps 3

Room, 1 King Bed, Non Smoking

1 King Bed | Sleeps 4

Suite, 1 Bedroom, Non Smoking

1 King Bed | Sleeps 5

Room, 1 King Bed, Non Smoking

1 King Bed | Sleeps 4

Guest reviews for Country Inn & Suites by Radisson, Charleston South, WV

Everyone (16) Couples (5) Family (15)
1
Everyone

A dirty, unsafe place to stay. I was amazed by the dirt and grime on the carpet and in the rooms. After leaving I wanted to take a shower.

By on Jun 7, 2022

2
Family

Pool area was very dirty especially the hot tub. Could not go in. I don't know if I can blame the employees or the people staying there.

By on Mar 7, 2022

5
Everyone

Location was close to Hospice where my mom was admitted. Staff was great and helpful in a very tough time for me. I appreciate their kindness

By on Jan 19, 2022

Review comment responded on Jan 27, 2022

Dear Bob, Thank you for staying with us, I am so sorry for the loss of your mother. I hope to see you again on a more pleasant visit.

1
Business Business

The property was located on a noisy hoghway. The door to my room was broken. It was not closed when i endered. Room 200. Had to force it shut. Nothing was done for covid. Entry lines uneven and unmarked.

By on Jan 16, 2022

Review comment responded on Jan 27, 2022

Dear Colin, Thank you for leaving your review, I apologize for the concerns you had during your stay. I have addressed the issues to see they do not continue.

5
Family

Great Staff!

By on Dec 24, 2021

Review comment responded on Dec 28, 2021

Dear Matthew, Thank you for leaving your review with us, I am pleased to see you enjoyed your stay with us and hope to see you again on a return visit.

5
Everyone

Friendly

By , from Louisville on Nov 12, 2021

Review comment responded on Nov 29, 2021

Dear Kenneth, Thank you for choosing to stay with us,we are pleased to see you enjoyed your stay and we hope to see you again on a return visit.

5
Family

Great room, quality breakfast, convenient location.

By on Oct 25, 2021

Review comment responded on Nov 2, 2021

Dear John, Thank you for staying with us, I am pleased to see you enjoyed you stay and hope to see you again.

3
Family

Overall, the hotel was nice. However, in the bathroom, there was no way to keep the water in the bathtub. The lady from the front desk didn't figure it was being done right, so she came to the room, only to find out that there was no thing to stop the water from going down the drain. That situation was a bummer, as a hot bath was a nice idea. Also, either the internet at the hotel is not configured right, or some other problem existed, because the internet did not work very well at all. The room itself was nice, and if it was not for the other two issues, the property would have rated higher.

By on Mar 30, 2021

4
Everyone

By on Jan 4, 2021

Review comment responded on Jan 5, 2021

Thank you for staying with us, we hope to see you on a return vist. And hope you have a Happy New Year.

1
Family Family with small children Family

Awful...just take my word for it...awful. it was a horrible experience in every way...so much so that we ended up staying at the holiday inn next door

By , from Omaha on Dec 19, 2020

Review comment responded on Dec 21, 2020

Dear Katie, We apologize you were not satisfied with the condition of the hotel during your stay. We appreciate you taking the time share your experience. Your comments are valued, and your suggestions will be used to consider improvements in the future.

Country Inn & Suites by Radisson, Charleston South, WV

105 Alex Ln, Charleston, WV 25304
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