Awful...just take my word for it...awful. it was a horrible experience in every way...so much so that we ended up staying at the holiday inn next door
The hotel was not nearly as clean as I would expect for this brand. Would never use this hotel chain again.
The area is quite sketchy especially at night. Hotel was nice, staff was great and the rooms were clean.
Very clean, nice establishment! Staff is friendly and everything was great!
The tables in the room had food / residue on them. The TV guide look like it had been used as a napkin. When they sent someone to clean the tables, they did a pour job and left the dirty guide. The hallway was covered in glitter and looked like they had just had a party in it and smelled like urine.
I think they have done a good job with accommodations during COVID-19.
The owner needs to reinvest. This hotel is tired. The carpeting should have been replaced yesterday.
Sheets were very dirty/stained. The carpet had stains all over it. The hot tub was green and the area surrounding the hot tub smelled like mildew. The air control in the room did not work. It was constantly stuck at 74. The woman checking people in was a bit overwhelmed with the amount of people checking in all at once, however, she was very friendly. The breakfast was very good and had a lot of options. Overall, the property is not worth the $100/night. They would need to have cleaner rooms, a way nicer pool area and thermostats that work.
Great location as we were passing through the area.
It was comfortable, welcoming, smelled like freshly baked cookies. The staff was pleasant and accommodating. All requests were taken care of immediately.
The hotel is very clean and the staff is very friendly.
Very clean and friendly staff!! The breakfast area was really nice and a lot of options!
I had a pet friendly room. The room had an odor that smelled like a kennel. The carpet was terribly stained. I was very disappointed. I would not stay again
Cleanliness not that good. And could not shut curtains to darken the room, so the parking lot light shined in all night.
Country Inn & Suites by Radisson, Charleston South, WV places you within a 15-minute drive of popular attractions such as Charleston Town Center and Charleston Civic Center. This 64-room, 3-star hotel has conveniences like an indoor pool, free in-room WiFi, and a fitness center.
Free buffet breakfast is served on weekdays from 6:00 AM to 9:30 AM and on weekends from 7:00 AM to 10:30 AM.
The 64 rooms have an array of amenities, including microwaves, refrigerators, and coffee makers. Guests can expect free WiFi and 46-inch LCD TVs with cable channels. Bathrooms offer hair dryers and free toiletries. Free local calls, ironing boards, and desks are also standard.
At Country Inn & Suites by Radisson, Charleston South, WV, guests enjoy an indoor pool, a fitness center, and a spa tub. Onsite parking is available for a fee. Front-desk staff can answer questions 24/7, and assist with luggage storage, securing valuables, and dry cleaning/laundry. Additional amenities include free WiFi in public areas, a meeting room, and a business center.
Awful...just take my word for it...awful. it was a horrible experience in every way...so much so that we ended up staying at the holiday inn next door
Dear Katie, We apologize you were not satisfied with the condition of the hotel during your stay. We appreciate you taking the time share your experience. Your comments are valued, and your suggestions will be used to consider improvements in the future.
Thank you for choosing to stay with us at the Country Inn and Suites, We look forward to seeing you again.
The hotel was not nearly as clean as I would expect for this brand. Would never use this hotel chain again.
Dear expedia user, Thank you for reaching out and writing your review. We are sorry you were not satisfied with your room accommodation at the undefined. We will review the condition of your room with our housekeeping and maintenance staff to ensure our guest rooms are up to brand standards.
The area is quite sketchy especially at night. Hotel was nice, staff was great and the rooms were clean.
Thank you for your review, we are always pleased to here when a guest has a pleasant stay. We loook forward to your return visit.
Very clean, nice establishment! Staff is friendly and everything was great!
Dear Rachel, Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed . We look forward to your next stay.
The tables in the room had food / residue on them. The TV guide look like it had been used as a napkin. When they sent someone to clean the tables, they did a pour job and left the dirty guide. The hallway was covered in glitter and looked like they had just had a party in it and smelled like urine.
Thank you for your review, I am sorry you stay was not what you was expecting. I have addressed the issues with my staff, and making sure it dosn't happen again.
I think they have done a good job with accommodations during COVID-19.
Thank you for giving us a great review, we are doing our best to keep each and everyone of our guest and staff safe.
The owner needs to reinvest. This hotel is tired. The carpeting should have been replaced yesterday.
Dear expedia user, We apologize you were not satisfied with the condition of the hotel during your stay. We appreciate you taking the time share your experience. Your comments are valued, and your suggestions will be used to consider improvements in the future.
Sheets were very dirty/stained. The carpet had stains all over it. The hot tub was green and the area surrounding the hot tub smelled like mildew. The air control in the room did not work. It was constantly stuck at 74. The woman checking people in was a bit overwhelmed with the amount of people checking in all at once, however, she was very friendly. The breakfast was very good and had a lot of options. Overall, the property is not worth the $100/night. They would need to have cleaner rooms, a way nicer pool area and thermostats that work.
Thank you for staying with us, we hope to see you on a return vist. And hope you have a Happy New Year.