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Recent guest reviews

I appreciated how clean the facility was and the knowledge of the area the staff was able to share. We enjoyed Capital St that was suggested by a staff member at check in.

The property was nice and conveniently located across the street from Civic Center. New gym facility was AWESOME! Not especially happy with the cleaning or not of rooms due to covid rules that still exist but that's not their fault. Staff is super friendly and love the southern hospitality!

Room was comfortable and clean for our short stay. Breakfast was generous.

Great view

Same breakfast served in the morning.. Went to the same location in April and they had the same serving which was disappointing.. No water for the guest just milk and yogurt

Very clean and the staff was friendly

Our room was not what I'd call "thoroughly cleaned". It was a rush job-type of cleaned, with no attention to detail. Dirt in corners, etc. Our main problem with this hotel though was, it seems to be made of paper. You can hear everything everyone is saying and doing in this place, right down to the couple arguing in the next room at 8am. If you want a good night's sleep, I'd suggest going elsewhere.

At morning, suddenly the A/C had loud noise. Called front desk several times to find a person and she can not help me

Staff was outstanding! From the check in counter to the man serving breakfast in the morning. Rooms are pretty run down and are in need of renovations and furniture replacement. Not much pride in ownershio there and suprisingly beat io for a Holiday Inn.

Nice, but dated. Furniture was shoddy and breakfast substandard.

We had a stop over on our travels and this hotel was perfect. They were very thorough in their procedures for Covid-19 and made me feel at ease staying here. Thanks!

It was clean, new looking, good breakfast, staff worked with me to get checkedin early.

Great staff, the rooms are a great size And beds are very comfortable. Didn’t like that a fan was running loudly in the bathroom all night

All good. Unusual that elevators arent on lobby, but that is not real important.

This happened to be the closest hotel to the overwhelming Anime Convention in downtown Charleston, WV. So, so many 20-30 year olds ordained in costume of their favorite animated character. Silly, yet entertaining, to everyone in the hotel-no matter their age. Good times.

The updates are nice. I don't know whether it was the long day or the beds, but we had a very restful sleep. Will be back...

We had a newly remodeled room. Nice. Still under construction but well managed.

Civic Center Drive Charleston WV

Hotel highlights

  • Free buffet breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Fitness center

Holiday Inn Express Civic Center, an IHG Hotel places you next to Charleston Coliseum & Convention Center and within a 10-minute walk of Charleston Town Center. This 195-room hotel has conveniences like free breakfast, free in-room WiFi, and free self parking.


Dining

Start your day off right with a free buffet breakfast, served each morning from 6:30 AM to 9:00 AM.


Rooms

32-inch flat-screen TVs come with cable channels and pay movies, and guests can stay connected with free WiFi. Beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Other standard amenities include coffee makers, free local calls, and ironing boards.


Property features

Guests of Holiday Inn Express Civic Center, an IHG Hotel enjoy a gym, free WiFi in public areas, and conference space. If you decide to drive, there's free parking. Front-desk staff can answer questions 24/7, and assist with luggage storage, securing valuables, and dry cleaning/laundry. Additional amenities include a business center, a computer station, and free newspapers.

Room options

Standard Room, 2 Queen Beds (Extra Floor Space)

2 Queen Beds | Sleeps 4

Standard Room, 2 Queen Beds, Accessible (Communication Accessibility)

2 Queen Beds | Sleeps 4

Standard Room, 2 Queen Beds

2 Queen Beds | Sleeps 4

Room, 2 Queen Beds, Accessible (Communication, Mobil Roll-In Shower)

2 Queen Beds | Sleeps 4

Guest reviews for Holiday Inn Express Civic Center, an IHG Hotel

Everyone (18) Couples (5) Family (16)
5
Partner Couples

I appreciated how clean the facility was and the knowledge of the area the staff was able to share. We enjoyed Capital St that was suggested by a staff member at check in.

By , from COLUMBUS on Apr 1, 2022

5
Family

The property was nice and conveniently located across the street from Civic Center. New gym facility was AWESOME! Not especially happy with the cleaning or not of rooms due to covid rules that still exist but that's not their fault. Staff is super friendly and love the southern hospitality!

By on Mar 17, 2022

5
Everyone

By on Feb 24, 2022

4
Everyone

Room was comfortable and clean for our short stay. Breakfast was generous.

By on Nov 29, 2021

Review comment responded on Dec 14, 2021

Thank you for taking the time to complete the review. I am very pleased you enjoyed your stay.

4
Everyone

Great view

By on Nov 8, 2021

Review comment responded on Dec 14, 2021

Thank you!

2
Everyone

By on Jul 19, 2021

2
Family Family with small children

Same breakfast served in the morning.. Went to the same location in April and they had the same serving which was disappointing.. No water for the guest just milk and yogurt

By on Jul 7, 2021

5
Family

Very clean and the staff was friendly

By on Apr 22, 2021

2
Partner Couples

Our room was not what I'd call "thoroughly cleaned". It was a rush job-type of cleaned, with no attention to detail. Dirt in corners, etc. Our main problem with this hotel though was, it seems to be made of paper. You can hear everything everyone is saying and doing in this place, right down to the couple arguing in the next room at 8am. If you want a good night's sleep, I'd suggest going elsewhere.

By on Apr 12, 2021

1
Partner Couples

At morning, suddenly the A/C had loud noise. Called front desk several times to find a person and she can not help me

By on Jan 3, 2021

Holiday Inn Express Civic Center, an IHG Hotel

100 Civic Center Drive, Charleston, WV 25301
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