Holiday Inn Express Charleston-Civic Center by IHG

2.5 star property

Choose dates to view prices

Photo gallery for Holiday Inn Express Charleston-Civic Center by IHG

Free daily buffet breakfast
Lobby
Premium bedding, desk, laptop workspace, blackout drapes
Point of interest
Fitness facility

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Air conditioning
  • Gym
  • Parking available
  • Business services

Explore the area

View in a map
100 Civic Center Drive, Charleston, WV, 25301
  • Place, Charleston Coliseum & Convention Center
    ‪2 min walk‬
  • Place, Haddad Riverfront Park
    ‪6 min walk‬
  • Place, Charleston Town Center
    ‪8 min walk‬
  • Airport, Charleston, WV (CRW-Yeager)
    ‪5 min drive‬

Room options

Standard Room, 1 King Bed, Ground Floor

9.6 out of 10
Exceptional
(9 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible (Communications, Accessible Tub)

9.4 out of 10
Exceptional
(12 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible (Communications, Roll-In Shower)

8.4 out of 10
Very good
(5 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Standard Room

9.4 out of 10
Exceptional
(39 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 1 King Bed

Standard Room, 1 King Bed

8.4 out of 10
Very good
(35 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds

8.8 out of 10
Excellent
(88 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Accessible (Communication Accessible)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Ground Floor

8.8 out of 10
Excellent
(12 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

Charleston

Located in Downtown Charleston, Holiday Inn Express Charleston-Civic Center by IHG is adjacent to Charleston Coliseum & Convention Center and within a 5-minute walk of Laidley Court Shopping Center. This 196-room hotel has conveniences like free breakfast, free in-room WiFi, and a gym.

What's nearby

  • Charleston Coliseum & Convention Center - 2 min walk - 0.1 miles
  • Haddad Riverfront Park - 6 min walk - 0.4 miles
  • Charleston Town Center - 8 min walk - 0.5 miles
  • Clay Center for the Arts and Sciences - 17 min walk - 0.9 miles
  • CAMC General Hospital - 3 min drive - 1.1 miles

Getting around

  • Charleston Station - 3 min drive
  • Charleston, WV (CRW-Yeager) - 11 min drive

Restaurants

  • ‪Chili's Grill & Bar - ‬9 min walk
  • ‪Starbucks - ‬2 min walk
  • ‪Mea Cuppa - ‬12 min walk
  • ‪Albuquerque - ‬12 min walk
  • ‪First Watch - ‬11 min walk

About this property

Holiday Inn Express Charleston-Civic Center by IHG

Guests of Holiday Inn Express Charleston-Civic Center by IHG enjoy a gym, free WiFi in public areas, and conference space. Self parking is offered for USD 10 per day. Front-desk staff can answer questions 24/7, and assist with securing valuables, luggage storage, and dry cleaning/laundry. Additional amenities include a business center, a computer station, and laundry facilities.
32-inch flat-screen TVs come with cable channels and pay movies, and guests can stay connected with free WiFi. Beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Other standard amenities include coffee makers, free local calls, and ironing boards. Housekeeping is available on request.
Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (USD 10 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:00 AM

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room crib
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center
  • Computer station
  • Conference space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Lever door handles
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 100% renewable energy
  • 6 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for USD 10.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Uncovered self parking fee: USD 10 per day (in/out privileges)
  • Rollaway bed fee: USD 10.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • This property uses a grey water recycling system.
  • Onsite safety features include a fire extinguisher.
  • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Civic Center
Holiday Inn Express Civic Center Charleston
Holiday Inn Express Civic Center Hotel
Holiday Inn Express Civic Center Hotel Charleston
Holiday Inn Express Civic Center Hotel Charleston
Holiday Inn Express Civic Center Hotel
Holiday Inn Express Civic Center Charleston
Hotel Holiday Inn Express Civic Center Charleston
Charleston Holiday Inn Express Civic Center Hotel
Hotel Holiday Inn Express Civic Center
Holiday Express Civic Center

Frequently asked questions

Are free cancellation options available at Holiday Inn Express Charleston-Civic Center by IHG?

Holiday Inn Express Charleston-Civic Center by IHG provides free cancellation on some room rates. For more details, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Holiday Inn Express Charleston-Civic Center by IHG?

As of Mar 8, 2026, prices found for a 1-night stay for 2 adults at Holiday Inn Express Charleston-Civic Center by IHG on Mar 22, 2026 start from $114, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see within easy reach of Holiday Inn Express Charleston-Civic Center by IHG?

This hotel is situated in Downtown Charleston within a 10-minute walk of Haddad Riverfront Park, Charleston Town Center, and Laidley Court Shopping Center. You'll also find Mountain Stage and Clay Center for the Arts and Sciences less than a mile away.

Is parking available on site at Holiday Inn Express Charleston-Civic Center by IHG?

Yes, uncovered parking is offered for USD 10 per day with in/out privileges. Wheelchair-accessible parking is also available for guests.

Does Holiday Inn Express Charleston-Civic Center by IHG have a casino?

No, Holiday Inn Express Charleston-Civic Center by IHG doesn't have a casino.

Is there an indoor pool at Holiday Inn Express Charleston-Civic Center by IHG?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at Holiday Inn Express Charleston-Civic Center by IHG?

Couples staying at this hotel will appreciate amenities like premium bedding as well as a free daily breakfast and a gym.

Does Holiday Inn Express Charleston-Civic Center by IHG have a hot tub?

No, this hotel doesn't have a spa tub.

Does Holiday Inn Express Charleston-Civic Center by IHG have a restaurant with a breakfast menu?

Holiday Inn Express Charleston-Civic Center by IHG offers free buffet breakfast each morning though there is no restaurant.

Does Holiday Inn Express Charleston-Civic Center by IHG allow pets to stay free of charge?

No, pets aren't allowed at Holiday Inn Express Charleston-Civic Center by IHG though service animals are welcome.

Does Holiday Inn Express Charleston-Civic Center by IHG have connecting rooms available?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

How close is the airport from Holiday Inn Express Charleston-Civic Center by IHG?

The closest major airport to Holiday Inn Express Charleston-Civic Center by IHG is Charleston, WV (CRW-Yeager), which is 5.5 mi away (11 minutes by car).

Are there rooms with balconies that I can book at Holiday Inn Express Charleston-Civic Center by IHG?

No, you won't find guestrooms with balconies at Holiday Inn Express Charleston-Civic Center by IHG.

Holiday Inn Express Charleston-Civic Center by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 686 out of 1169 reviews
Rating 8 - Good. 274 out of 1169 reviews
Rating 6 - Okay. 108 out of 1169 reviews
Rating 4 - Poor. 53 out of 1169 reviews
Rating 2 - Terrible. 48 out of 1169 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Noel

Stayed 2 nights in Jan 2026

10/10 Excellent

Angela, Twilight

Stayed 1 night in Jan 2026

10/10 Excellent

Marco

Stayed 1 night in Jan 2026

10/10 Excellent

Terry

Liked: Cleanliness, staff & service, amenities
Clean
Stayed 1 night in Nov 2025

4/10 Poor

Steven

Disliked: Amenities
Charged another $10 at the hotel for parking after paying for the hotel before the trip. No where on your site or at booking did it disclose the parking fee. I will not use hotels.com in the future if the $10 is not refunded to me. The price I paid on the app included all taxes and fees!!!!
Stayed 1 night in Dec 2025

6/10 Okay

Lisa

Traveled with family
Whle the rooms were updated, the hotel itself seemed very old. Thin walls, people yelling. The HVAC wouldn't shut off in our room, the thermostat kept sticking. Good size TV screen and beds were fine.
Stayed 1 night in Nov 2025

8/10 Good

Holly

Stayed 2 nights in Nov 2025

10/10 Excellent

Alec

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very clean, smelled good, great customer service. Would stay again!
Stayed 1 night in Nov 2025

10/10 Excellent

Michael, Rochester

Stayed 2 nights in Nov 2025

10/10 Excellent

Rico

Stayed 1 night in Nov 2025

8/10 Good

Oceanna

Stayed 2 nights in Nov 2025

10/10 Excellent

Brice

Liked: Cleanliness, staff & service, amenities
Yes. Room was nice and staff was courteous
Stayed 1 night in Nov 2025

10/10 Excellent

Alicia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean! Good breakfast for the kiddos
Stayed 1 night in Nov 2025

4/10 Poor

BRITTANY

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Stayed 1 night in Nov 2025

10/10 Excellent

Megan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2025

8/10 Good

Sheila

Stayed 1 night in Nov 2025

6/10 Okay

Carlo

Liked: Staff & service
Disliked: Cleanliness
The elevator was not clean, it smelled of urine.
Stayed 1 night in Nov 2025

8/10 Good

Tashina

Business traveler, Traveled with family
Liked: Property conditions & facilities
Food looked good but we didn’t eat
Stayed 1 night in Nov 2025

8/10 Good

Kim, Chicago

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
AC would not turn off. We put on heat in a few minutes, it went back to 68 degrees AC. We turned it off and it kept going.
Stayed 1 night in Nov 2025

10/10 Excellent

Heather

Stayed 1 night in Nov 2025

4/10 Poor

Chad

Disliked: Cleanliness
Minuses: 1) Bed sheets had a lot of hair on it. 2) The sink didn't offer hot water because it would stop releasing water when you turned it to hot 3) couldn't shut off the air control unit (even when off) because it was so loud. It was probably the loudest room I have ever stayed in. Plus: check in staff was great, breakfast was stocked and ready, check out was easy
Stayed 1 night in Nov 2025

10/10 Excellent

Bradley

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
It was easy in and out. Very convenient.
Stayed 1 night in Nov 2025

10/10 Excellent

Monica

Stayed 1 night in Nov 2025

8/10 Good

Linda

Stayed 1 night in Nov 2025

10/10 Excellent

Briana

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean and quiet
Stayed 1 night in Nov 2025