Holiday Inn Express Charleston-Civic Center by IHG

2.5 star property
Hotel in Charleston with free breakfast and a fitness center

Choose dates to view prices

Photo gallery for Holiday Inn Express Charleston-Civic Center by IHG

Free daily buffet breakfast
Meeting facility
Reception
Premium bedding, desk, laptop workspace, blackout drapes
Point of interest

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking available
  • Gym
  • Laundry
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
100 Civic Center Drive, Charleston, WV, 25301
  • Place, Charleston Coliseum & Convention Center
    ‪2 min walk‬
  • Place, Charleston Town Center
    ‪8 min walk‬
  • Place, Clay Center for the Arts and Sciences
    ‪17 min walk‬
  • Airport, Charleston, WV (CRW-Yeager)
    ‪5 min drive‬

Room options

Standard Room, 1 King Bed, Ground Floor

10.0 out of 10
Exceptional
(7 reviews)
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Accessible, Non Smoking (Communication Accessibility)

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Accessible (Communications, Accessible Tub)

9.4 out of 10
Exceptional
(10 reviews)
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible (Communications, Roll-In Shower)

8.0 out of 10
Very good
(4 reviews)
  • Sleeps 2
  • 1 King Bed

Standard Room

9.4 out of 10
Exceptional
(38 reviews)
  • Sleeps 2
  • 1 Double Bed OR 1 King Bed

Standard Room, 2 Queen Beds (Extra Floor Space)

8.6 out of 10
Excellent
(52 reviews)
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed

8.4 out of 10
Very good
(35 reviews)
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds

8.8 out of 10
Excellent
(79 reviews)
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Accessible (Communication Accessible)

  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible, Non Smoking (Mobility)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Ground Floor

8.6 out of 10
Excellent
(11 reviews)
  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

Charleston

Located in Downtown Charleston, Holiday Inn Express Charleston-Civic Center by IHG is adjacent to Charleston Coliseum & Convention Center and within a 5-minute walk of Laidley Court Shopping Center. This 196-room hotel has conveniences like free breakfast, free in-room WiFi, and a gym.

What's nearby

  • Charleston Coliseum & Convention Center - 2 min walk - 0.1 miles
  • Haddad Riverfront Park - 6 min walk - 0.4 miles
  • Charleston Town Center - 8 min walk - 0.5 miles
  • Clay Center for the Arts and Sciences - 17 min walk - 0.9 miles
  • CAMC General Hospital - 2 min drive - 1.3 miles

Getting around

  • Charleston Station - 3 min drive
  • Charleston, WV (CRW-Yeager) - 11 min drive

Restaurants

  • ‪Chili's Grill & Bar - ‬9 min walk
  • ‪Starbucks - ‬2 min walk
  • ‪Mea Cuppa - ‬12 min walk
  • ‪Wendy's - ‬2 min walk
  • ‪Recovery Sports Grill - ‬8 min walk

About this property

Holiday Inn Express Charleston-Civic Center by IHG

Hotel in Charleston with free breakfast and a fitness center
Guests of Holiday Inn Express Charleston-Civic Center by IHG enjoy a gym, free WiFi in public areas, and conference space. Self parking is offered for USD 5.00 per day. Front-desk staff can answer questions 24/7, and assist with luggage storage, dry cleaning/laundry, and securing valuables. Additional amenities include a business center, a computer station, and laundry facilities.
32-inch flat-screen TVs come with cable channels and pay movies, and guests can stay connected with free WiFi. Beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Other standard amenities include coffee makers, free local calls, and ironing boards. Housekeeping is available on request.
Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (USD 5 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:00 AM

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room crib
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center
  • Computer station
  • Conference space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Lever door handles
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 100% renewable energy
  • 6 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for USD 10.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Uncovered self parking fee: USD 5.00 per day (in/out privileges)
  • Rollaway bed fee: USD 10.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • This property uses a grey water recycling system.
  • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Civic Center
Holiday Inn Express Civic Center Charleston
Holiday Inn Express Civic Center Hotel
Holiday Inn Express Civic Center Hotel Charleston
Holiday Inn Express Civic Center Hotel Charleston
Holiday Inn Express Civic Center Hotel
Holiday Inn Express Civic Center Charleston
Hotel Holiday Inn Express Civic Center Charleston
Charleston Holiday Inn Express Civic Center Hotel
Hotel Holiday Inn Express Civic Center
Holiday Express Civic Center

Frequently asked questions

Are free cancellation options available at Holiday Inn Express Charleston-Civic Center by IHG?

Holiday Inn Express Charleston-Civic Center by IHG provides free cancellation on some room rates. For more details, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Holiday Inn Express Charleston-Civic Center by IHG?

As of Oct 19, 2025, prices found for a 1-night stay for 2 adults at Holiday Inn Express Charleston-Civic Center by IHG on Oct 26, 2025 start from $84.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see within easy reach of Holiday Inn Express Charleston-Civic Center by IHG?

This hotel is situated in Downtown Charleston within a 10-minute walk of Haddad Riverfront Park, Charleston Town Center, and Laidley Court Shopping Center. You'll also find Mountain Stage and Clay Center for the Arts and Sciences less than a mile away.

Is parking available on site at Holiday Inn Express Charleston-Civic Center by IHG?

Yes, uncovered parking is offered for USD 5.00 per day with in/out privileges. Accessible parking is also available for guests.

Does Holiday Inn Express Charleston-Civic Center by IHG have a casino?

No, Holiday Inn Express Charleston-Civic Center by IHG doesn't have a casino.

Is there an indoor pool at Holiday Inn Express Charleston-Civic Center by IHG?

No, there is no indoor pool at this hotel.

Is Holiday Inn Express Charleston-Civic Center by IHG a good place to stay for couples?

Couples staying at this hotel will appreciate amenities like premium bedding as well as free breakfast and a 24-hour front desk.

Are there hot tubs at Holiday Inn Express Charleston-Civic Center by IHG?

No, there isn't a spa tub at this hotel.

Does Holiday Inn Express Charleston-Civic Center by IHG have a restaurant with a breakfast menu?

Holiday Inn Express Charleston-Civic Center by IHG offers free buffet breakfast each morning though there is no restaurant.

Does Holiday Inn Express Charleston-Civic Center by IHG allow pets to stay free of charge?

No, pets aren't allowed at Holiday Inn Express Charleston-Civic Center by IHG though service animals are welcome.

Are there connecting rooms at Holiday Inn Express Charleston-Civic Center by IHG?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How close is the airport from Holiday Inn Express Charleston-Civic Center by IHG?

The closest major airport to Holiday Inn Express Charleston-Civic Center by IHG is Charleston, WV (CRW-Yeager), which is 5.5 mi away (11 minutes by car).

Are there rooms with balconies at Holiday Inn Express Charleston-Civic Center by IHG?

No, you won't find guestrooms with balconies at Holiday Inn Express Charleston-Civic Center by IHG.

Reviews

Holiday Inn Express Charleston-Civic Center by IHG Reviews

8.6

Excellent

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness
Rating 10 - Excellent. 692 out of 1159 reviews
Rating 8 - Good. 268 out of 1159 reviews
Rating 6 - Okay. 101 out of 1159 reviews
Rating 4 - Poor. 49 out of 1159 reviews
Rating 2 - Terrible. 49 out of 1159 reviews

Reviews

4/10 Poor

jackie

Traveled with partner
Our 50 dollars for incidentals was not refunded, even though the clerk said it was.
Stayed 2 nights in Oct 2025

8/10 Good

Bernd

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The walls are too thin, I can hear the neighbors.
Stayed 1 night in Sep 2025

8/10 Good

Anna

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and comfortable- good value
Stayed 1 night in Aug 2025

8/10 Good

Barry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

6/10 Okay

Lois

Traveled with family
I’ve stayed at nice Holiday Ins before, but this one was disappointing. Missing lightbulb, door unlocked when we checked in, no hairdryer, staff seemed uninterested. Guys hanging around the outside of the entrance smoking and drinking.
Stayed 1 night in Jul 2025

2/10 Terrible

STEPHANE

Stayed 1 night in Jun 2025

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Elevator (one) out service made long waits getting to and from our rooms. Redoing parking lot so no place to park without going next door.
Stayed 1 night in Jul 2025

10/10 Excellent

Lynn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking lot was under repair. limited parking. Early construction noises
Stayed 1 night in Jul 2025

2/10 Terrible

Kelly

Traveled with family
Disliked: Cleanliness

Don’t let your kids swim in the pool

I arrived right at 3, they questioned if I really wanted the room I rented. Then kept pushing the time back to check in. I wasn’t able to go to my room for 30 minutes after stating I would be going anyway. The dirtiest pool I’ve ever seen.
Stayed 1 night in Jul 2025

10/10 Excellent

Perry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

6/10 Okay

ALIZE

Business traveler
Disliked: Staff & service
The 2 hosts at the front desk were very rude when I went to check in. I said hi and they didn’t acknowledge me and went straight into asking for my information. Extremely short with me, didn’t tell me when breakfast was and checkout instructions. The bathroom had crumbs on the counter. Overall poor experience.
Stayed 1 night in Jul 2025

6/10 Okay

Matthew

Traveled with family and small children, Traveled with family
The location is great. The property was more on the dirty side. They seem to be doing some renovations. The Parking was terrible but only due to it being re paved. The breakfast was on the bland side. The tub could use better cleaning . The elevator was super hot and needed a good cleaning. I probably won’t stay here again the comfort inn where my mother in law stayed was much cheaper and very clean.
Stayed 1 night in Jul 2025

10/10 Excellent

CRAIG

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice
Stayed 1 night in Jul 2025

6/10 Okay

Megan

Traveled with family
Stayed 1 night in Jul 2025

6/10 Okay

Eric, Benton

Traveled with partner
Room was nice. Only one elevator was working. Parking lot was mostly blocked off for big construction vehicles to park so hard to find a spot. On day of check out, Housekeeping knocked lightly on our door and proceeded to enter before we could even get to the door.
Stayed 2 nights in Jul 2025

4/10 Poor

Danny

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
There is no handicapped parking available.
Stayed 1 night in Jul 2025

10/10 Excellent

George

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Mariana

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good breakfast, comfortable bed, pillows and blankets.
Stayed 1 night in Jul 2025

8/10 Good

Amanda

Stayed 1 night in Jul 2025

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet area, kind staff, surprisingly good hot breakfast.
Stayed 1 night in Jul 2025

8/10 Good

Michael

Stayed 1 night in Jun 2025

10/10 Excellent

Vishalaksha

All good
Stayed 1 night in Jul 2025

10/10 Excellent

Patricia

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay for the regatta. Girls trip was awesome. Beds comfy and quiet.
Stayed 1 night in Jul 2025

4/10 Poor

Donia

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Not much
Stayed 1 night in Jul 2025

2/10 Terrible

Sandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was a hair in the gravy.
Stayed 1 night in Jul 2025