Holiday Inn Express Charleston-Civic Center by IHG

2.5 star property
Hotel in Charleston with free breakfast and a fitness center

Choose dates to view prices

Photo gallery for Holiday Inn Express Charleston-Civic Center by IHG

Free daily buffet breakfast
Meeting facility
Point of interest
Reception
1 bedroom, premium bedding, desk, laptop workspace

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking available
  • Gym
  • Laundry
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
100 Civic Center Drive, Charleston, WV, 25301
  • Charleston Coliseum & Convention Center
    ‪2 min walk‬
  • Haddad Riverfront Park
    ‪6 min walk‬
  • Charleston Town Center
    ‪8 min walk‬
  • Charleston, WV (CRW-Yeager)
    ‪5 min drive‬

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Room options

Standard Room, 1 King Bed, Ground Floor

10.0 out of 10
Exceptional
(6 reviews)
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed

8.2 out of 10
Very good
(33 reviews)
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds

9.0 out of 10
Wonderful
(66 reviews)
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Accessible (Communications, Roll-In Shower)

7.0 out of 10
Good
(2 reviews)
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds (Extra Floor Space)

8.6 out of 10
Excellent
(52 reviews)
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Accessible (Communications, Accessible Tub)

9.4 out of 10
Exceptional
(9 reviews)
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible (Communication Accessible)

  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Accessible, Non Smoking (Communication Accessibility)

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 2 Queen Beds

Standard Room

9.6 out of 10
Exceptional
(36 reviews)
  • Sleeps 2
  • 1 Double Bed OR 1 King Bed

Room, 2 Queen Beds, Accessible, Non Smoking (Mobility)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Ground Floor

8.8 out of 10
Excellent
(8 reviews)
  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

Charleston

Located in Downtown Charleston, Holiday Inn Express Charleston-Civic Center by IHG is adjacent to Charleston Coliseum & Convention Center and within a 5-minute walk of Laidley Court Shopping Center. This 196-room hotel has conveniences like free breakfast, free in-room WiFi, and a gym.

What's nearby

  • Charleston Coliseum & Convention Center - 2 min walk - 0.1 miles
  • Haddad Riverfront Park - 6 min walk - 0.4 miles
  • Charleston Town Center - 8 min walk - 0.5 miles
  • Clay Center for the Arts and Sciences - 17 min walk - 0.9 miles
  • West Virginia State Capitol Building - 3 min drive - 2.2 miles

Getting around

  • Charleston Station - 3 min drive
  • Charleston, WV (CRW-Yeager) - 11 min drive

Restaurants

  • ‪Starbucks - ‬2 min walk
  • ‪Starbucks - ‬7 min walk
  • ‪Fife Street Brewing - ‬12 min walk
  • ‪Chili's Grill & Bar - ‬9 min walk
  • ‪Wendy's - ‬2 min walk

About this property

Holiday Inn Express Charleston-Civic Center by IHG

Hotel in Charleston with free breakfast and a fitness center
Guests of Holiday Inn Express Charleston-Civic Center by IHG enjoy a gym, free WiFi in public areas, and conference space. Self parking is offered for USD 5.00 per day. Front-desk staff can answer questions 24/7, and assist with securing valuables, dry cleaning/laundry, and luggage storage. Additional amenities include a business center, a computer station, and laundry facilities.
32-inch flat-screen TVs come with cable channels and pay movies, and guests can stay connected with free WiFi. Beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Other standard amenities include coffee makers, free local calls, and ironing boards. Housekeeping is available on request.
Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

English

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (USD 5 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:00 AM

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room crib
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center
  • Computer station
  • Conference space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Lever door handles
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 100% renewable energy
  • 6 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for USD 10.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Uncovered self parking fee: USD 5.00 per day (in/out privileges)
  • Rollaway bed fee: USD 10.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • This property uses a grey water recycling system.
  • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Civic Center
Holiday Inn Express Civic Center Charleston
Holiday Inn Express Civic Center Hotel
Holiday Inn Express Civic Center Hotel Charleston
Holiday Inn Express Civic Center Hotel Charleston
Holiday Inn Express Civic Center Hotel
Holiday Inn Express Civic Center Charleston
Hotel Holiday Inn Express Civic Center Charleston
Charleston Holiday Inn Express Civic Center Hotel
Hotel Holiday Inn Express Civic Center
Holiday Express Civic Center

Frequently asked questions

Are free cancellation options available at Holiday Inn Express Charleston-Civic Center by IHG?

Holiday Inn Express Charleston-Civic Center by IHG provides free cancellation on some room rates. For more details, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Holiday Inn Express Charleston-Civic Center by IHG?

As of Jul 13, 2025, prices found for a 1-night stay for 2 adults at Holiday Inn Express Charleston-Civic Center by IHG on Jul 14, 2025 start from $119.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see within easy reach of Holiday Inn Express Charleston-Civic Center by IHG?

This hotel is situated in Downtown Charleston within a 10-minute walk of Haddad Riverfront Park, Charleston Town Center, and Laidley Court Shopping Center. You'll also find Mountain Stage and Clay Center for the Arts and Sciences less than a mile away.

Is there parking available at Holiday Inn Express Charleston-Civic Center by IHG?

Yes, uncovered parking is offered for USD 5.00 per day with in/out privileges. Accessible parking is also available for guests.

Does Holiday Inn Express Charleston-Civic Center by IHG have a casino?

No, Holiday Inn Express Charleston-Civic Center by IHG doesn't have a casino.

Is there an indoor pool at Holiday Inn Express Charleston-Civic Center by IHG?

No, there is no indoor pool at this hotel.

Is Holiday Inn Express Charleston-Civic Center by IHG good for couples?

Couples staying at this hotel will appreciate amenities like premium bedding as well as free breakfast and a 24-hour front desk.

Does Holiday Inn Express Charleston-Civic Center by IHG have a hot tub?

No, there isn't a spa tub at this hotel.

Does Holiday Inn Express Charleston-Civic Center by IHG have a restaurant with a breakfast menu?

Holiday Inn Express Charleston-Civic Center by IHG offers free buffet breakfast each morning though there is no restaurant.

Does Holiday Inn Express Charleston-Civic Center by IHG allow pets to stay free of charge?

No, pets aren't allowed at Holiday Inn Express Charleston-Civic Center by IHG though service animals are welcome.

Does Holiday Inn Express Charleston-Civic Center by IHG have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How close is the airport from Holiday Inn Express Charleston-Civic Center by IHG?

The closest major airport to Holiday Inn Express Charleston-Civic Center by IHG is Charleston, WV (CRW-Yeager), which is 5.5 mi away (11 minutes by car).

Are there rooms with balconies at Holiday Inn Express Charleston-Civic Center by IHG?

No, at Holiday Inn Express Charleston-Civic Center by IHG, there aren't any guestrooms that list a balcony.

Holiday Inn Express Charleston-Civic Center by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 668 out of 1084 reviews
Rating 8 - Good. 242 out of 1084 reviews
Rating 6 - Okay. 86 out of 1084 reviews
Rating 4 - Poor. 48 out of 1084 reviews
Rating 2 - Terrible. 40 out of 1084 reviews

8.8/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Ronald

Traveled with family
Liked: Amenities, property conditions & facilities
Rooms were a little dated and there was hair everywhere. On the bright side breakfast was really really good. You could tell the preparers really cared vs. just warming things up. I took pictures of the hair on the floor and underneath the sink, but of course I deleted them.
Stayed 1 night in Jun 2025

10/10 Excellent

Alice

Liked: Cleanliness, staff & service, property conditions & facilities
Staff is amazing! The room was clean and the bed was super comfy. Best night's sleep in a long time.
Stayed 1 night in Apr 2025

8/10 Good

Jamie

Traveled with family
Staff not the friendliest
Stayed 1 night in Apr 2025

8/10 Good

Kalissa, Platte

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great affordable place to stay
Stayed 1 night in Mar 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Great property
Stayed 1 night in Feb 2025

4/10 Poor

Verified traveler

Traveled with family
3 people in a room and we got 2 towels. The first room they gave us was already occupied which they upgraded us to a king with a rollabed but didn’t give any blankets. The USB’s only half of them worked. The entire place smelled of pot
Stayed 1 night in Apr 2025

10/10 Excellent

Stacy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

James

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service was fantastic
Stayed 1 night in Apr 2025

10/10 Excellent

Jean

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We WILL RETURN!!!
Stayed 3 nights in Apr 2025

8/10 Good

Ryan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
nice and clean
Stayed 1 night in Apr 2025

10/10 Excellent

KUNIYUKI

Liked: Cleanliness, staff & service, property conditions & facilities
a
Stayed 2 nights in Apr 2025

10/10 Excellent

Kelli

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

8/10 Good

Mital

Stayed 1 night in Dec 2024

6/10 Okay

Rachel

Disliked: Staff & service
Didn’t love it but didn’t absolutely hate it. Front desk staff were not friendly. But a gentlemen on the cleaning crew said good morning to me. It’s not clean but not entirely disgusting. Just meh
Stayed 2 nights in Apr 2025

8/10 Good

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
Really noisy but great room
Stayed 2 nights in Apr 2025

6/10 Okay

CodyNHillery

Liked: Property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Apr 2025

8/10 Good

Audrey

Liked: Cleanliness, staff & service, room comfort

Overnight stay on a long drive

Looking for a place to spend a night on a long trip. The room was comfortabke but it was a bit frustrating that rhe bedside USB ports did not work. The morning front deat person was very friendly but when i checked in the night before the person working seemed to be having an off night. Breakfast was a good variety
Stayed 1 night in Apr 2025

10/10 Excellent

Rachel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was a nice amenity to have.
Stayed 1 night in Feb 2025

10/10 Excellent

Mark, Wyoming

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value and service
Stayed 1 night in Apr 2025

8/10 Good

Claudia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Michael

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
PROVIDE ALMOND MILK FOR BREAKFAST
Stayed 2 nights in Mar 2025

10/10 Excellent

sherry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The breakfast options were much better than most free hotel breakfasts. Real Eggs & Bacon, cinnamon rolls. !!!
Stayed 1 night in Mar 2025

8/10 Good

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

4/10 Poor

Kenneth

Traveled with family
Disliked: Staff & service

Beware

I have never left a bad review of any hotel until this one. After waiting 10 mins for someone to come out. The lady checking me was almost completed when her manager comes out getting on her for leaving an hour early during a previous shift. Waited another 5-10 mins to ask if they had any luggage carts because they were still talking about her leaving early unexcused. By the way only one luggage cart and they couldn’t locate.Half the rooms outlets didn’t work, super thin walls so you could hear everyone by the elevator all night.
Stayed 1 night in Mar 2025

4/10 Poor

Samantha

Liked: Cleanliness
I had booked a ground floor room but was not given that.
Stayed 1 night in Feb 2025