At morning, suddenly the A/C had loud noise. Called front desk several times to find a person and she can not help me
Staff was outstanding! From the check in counter to the man serving breakfast in the morning. Rooms are pretty run down and are in need of renovations and furniture replacement. Not much pride in ownershio there and suprisingly beat io for a Holiday Inn.
Nice, but dated. Furniture was shoddy and breakfast substandard.
We had a stop over on our travels and this hotel was perfect. They were very thorough in their procedures for Covid-19 and made me feel at ease staying here. Thanks!
It was clean, new looking, good breakfast, staff worked with me to get checkedin early.
Great staff, the rooms are a great size And beds are very comfortable. Didn’t like that a fan was running loudly in the bathroom all night
All good. Unusual that elevators arent on lobby, but that is not real important.
This happened to be the closest hotel to the overwhelming Anime Convention in downtown Charleston, WV. So, so many 20-30 year olds ordained in costume of their favorite animated character. Silly, yet entertaining, to everyone in the hotel-no matter their age. Good times.
The updates are nice. I don't know whether it was the long day or the beds, but we had a very restful sleep. Will be back...
We had a newly remodeled room. Nice. Still under construction but well managed.
Proximity to interstate. Warm breakfast. Clean and quiet room. Good staff
We enjoyed our stay as a family of 4. Room was clean. Brand new beds were comfy and the black-out window shade was a big help. Large bathroom with plenty of clean towels. Breakfast options were good and plentiful. The breakfast staff took pride in their work and it showed. Only negatives would be since they are still in the process of renovating the hotel, it sometimes had a strong industrial odor in the hallways. It didn't last very long and we didn't smell it in the room. We'd stay again on our next trip over the school year.
I hated the renovation, noice. outside and adjacent
The staff was very kind and they had very comfy beds.
very uncomfortabke beds. carowts diety ans smelly. renivatuobs in the property might fix. but foe right now, not a good place to stay.
Love the location!! Great when you have an event at the civic center. You can just walk right over and not have to fight traffic.
Holiday Inn Express Civic Center places you next to Charleston Civic Center and within a 10-minute stroll of other popular attractions like Charleston Town Center. This 195-room hotel has free in-room WiFi, free self parking, and a fitness center.
For your convenience, a continental breakfast is served each morning for a fee.
All 195 rooms feature coffee makers, free local calls, and ironing boards. 32-inch flat-screen TVs come with cable channels and pay movies, and guests can stay connected with free WiFi. Beds are dressed in premium bedding and bathrooms offer hair dryers and free toiletries. Other standard amenities include desks and wardrobes or closets.
Guests of Holiday Inn Express Civic Center enjoy a fitness center, free WiFi in public areas, and conference space. If you decide to drive, there's free parking. Front-desk staff can answer questions 24/7, and assist with securing valuables, luggage storage, and dry cleaning/laundry. Additional amenities include a business center, a computer station, and free newspapers.
At morning, suddenly the A/C had loud noise. Called front desk several times to find a person and she can not help me
Staff was outstanding! From the check in counter to the man serving breakfast in the morning. Rooms are pretty run down and are in need of renovations and furniture replacement. Not much pride in ownershio there and suprisingly beat io for a Holiday Inn.
Nice, but dated. Furniture was shoddy and breakfast substandard.
We had a stop over on our travels and this hotel was perfect. They were very thorough in their procedures for Covid-19 and made me feel at ease staying here. Thanks!
It was clean, new looking, good breakfast, staff worked with me to get checkedin early.
Great staff, the rooms are a great size And beds are very comfortable. Didn’t like that a fan was running loudly in the bathroom all night
All good. Unusual that elevators arent on lobby, but that is not real important.
This happened to be the closest hotel to the overwhelming Anime Convention in downtown Charleston, WV. So, so many 20-30 year olds ordained in costume of their favorite animated character. Silly, yet entertaining, to everyone in the hotel-no matter their age. Good times.
The updates are nice. I don't know whether it was the long day or the beds, but we had a very restful sleep. Will be back...
We had a newly remodeled room. Nice. Still under construction but well managed.
Dear Liz, Thank you for your kind review! We are happy that you were able to enjoy your stay and feel taken care of. Our staff takes pride in having a hotel guest love. We hope to see you again the next time you are in Charleston, WV.