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Holiday Inn Express Charleston-Kanawha City by IHG

2.5 star property
Suburban hotel with free breakfast and a fitness center

Choose dates to view prices

Photo gallery for Holiday Inn Express Charleston-Kanawha City by IHG

Restaurant
Desk, laptop workspace, iron/ironing board, free WiFi
Desk, laptop workspace, iron/ironing board, free WiFi
Exterior
Room amenity

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Pet friendly
  • Gym
  • Laundry
  • Housekeeping

Explore the area

View in a map
107 Alex Ln, Charleston, WV, 25304
  • Place, Kanawha Landing
    ‪14 min walk‬
  • Place, Kanawha Mall Shopping Center
    ‪15 min walk‬
  • Place, 57th St Park
    ‪17 min walk‬
  • Airport, Charleston, WV (CRW-Yeager)
    ‪9 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Accessible (Roll-In Shower)

Room amenity

Standard Room, 2 Queen Beds, Accessible (Roll-In Shower)

9.2 out of 10
Wonderful
(5 reviews)
  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Roll-In Shower)

Room amenity

Standard Room, 1 King Bed, Accessible (Roll-In Shower)

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Room amenity

Standard Room, 1 King Bed

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room

Room amenity

Standard Room

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 Twin Bed

View all photos for Suite, 1 King Bed, Accessible, Non Smoking (Communications)

Room amenity

Suite, 1 King Bed, Accessible, Non Smoking (Communications)

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds

Desk, laptop workspace, iron/ironing board, free WiFi

Suite, 2 Queen Beds

8.8 out of 10
Excellent
(5 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed

Desk, laptop workspace, iron/ironing board, free WiFi

Suite, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Suite, 2 Queen Beds, Accessible Bathtub (Accessible Tub)

  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed, Accessible, Non Smoking

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Accessible, Non Smoking

Desk, laptop workspace, iron/ironing board, free WiFi

Suite, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

Charleston

Located in Kanawha City, Holiday Inn Express Charleston-Kanawha City by IHG is within a 10-minute drive of popular attractions such as Cabin Creek Quilts and University of Charleston. This 67-room hotel welcomes guests with free breakfast and conveniences like an indoor pool and free in-room WiFi.

What's nearby

  • Kanawha Landing - 14 min walk - 0.8 miles
  • The Shops at Kanawha - 14 min walk - 0.8 miles
  • Kanawha Mall Shopping Center - 15 min walk - 0.9 miles
  • 57th St Park - 17 min walk - 0.9 miles
  • Highland Hospital - 18 min walk - 1.0 mile

Getting around

  • Charleston Station - 14 min drive
  • Charleston, WV (CRW-Yeager) - 13 min drive

Restaurants

  • ‪China Buffet - ‬16 min walk
  • ‪Little Caesars Pizza - ‬18 min walk
  • ‪Cracker Barrel - ‬16 min walk
  • ‪McDonald's - ‬5 min walk
  • ‪Cookout Burgers - ‬2 min drive

About this property

Holiday Inn Express Charleston-Kanawha City by IHG

Suburban hotel with free breakfast and a fitness center
At Holiday Inn Express Charleston-Kanawha City by IHG, guests enjoy features like an indoor pool, a gym, and free WiFi in public areas. There's free parking if you drive. The 24-hour front desk has staff standing by to help with dry cleaning/laundry and securing valuables. Additional amenities include a business center, free newspapers, and laundry facilities.
Guests can expect to find free WiFi and flat-screen TVs with cable channels. Other amenities include sitting areas, refrigerators, and microwaves.
Recreational amenities at the hotel include an indoor pool and a fitness center.

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Holiday Inn Express Charleston-Civic Center by IHG
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  • Free WiFi
  • Air conditioning
  • Gym
8.6 out of 10, Excellent, 1,177 reviews
$95 nightly
The price is $108
Dec 8 - Dec 9
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 9:00 AM

Things to do

  • Gym
  • Indoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center

Outdoors

  • In the mountains
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in hallways
  • Handrails in stairways
  • Pool hoist on site
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchairs on site

More

  • 3 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 30.00 per pet, per night
  • Dogs and cats only
  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: USD 30.00 per pet, per night
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
  • Check-in: 3:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Additional information about polices, regulations, and more:

  • Pool access available from 5 AM to 11 PM.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Charleston South
Holiday Inn Express Hotel Charleston South
Holiday Inn Express Charleston South Hotel
Holiday Inn Express Charleston-Kanawha City Hotel
Charleston Holiday Inn
Holiday Inn Charleston
Holiday Inn Express Charleston (Us 17 & i-526) Hotel Charleston
Holiday Inn Express Charleston (Us 17 And i-526)

Frequently asked questions

Are free cancellation options available at Holiday Inn Express Charleston-Kanawha City by IHG?

Holiday Inn Express Charleston-Kanawha City by IHG provides free cancellation on select room rates. To learn more, look at the cancellation policy on Orbitz.

What's there to see within easy reach of Holiday Inn Express Charleston-Kanawha City by IHG?

This hotel is situated in Kanawha City within a short 16-minute walk of Kanawha Mall Shopping Center and also 15 minutes on foot from Kanawha Landing. You'll also find The Shops at Kanawha and 57th St Park less than a mile away.

Will I be able to park at Holiday Inn Express Charleston-Kanawha City by IHG?

Yes, self parking is offered for free at the hotel. Accessible parking is also available for guests.

Does Holiday Inn Express Charleston-Kanawha City by IHG have a casino?

No, Holiday Inn Express Charleston-Kanawha City by IHG doesn't have a casino.

Will I find an indoor pool at Holiday Inn Express Charleston-Kanawha City by IHG?

Yes, this hotel has an indoor pool. Guests have pool access between 5 AM and 11 PM.

Is Holiday Inn Express Charleston-Kanawha City by IHG a good place to stay for couples?

Couples will appreciate amenities like an indoor pool, free breakfast, and a 24-hour front desk at this hotel.

Are there hot tubs at Holiday Inn Express Charleston-Kanawha City by IHG?

No, this hotel doesn't have a spa tub.

Does Holiday Inn Express Charleston-Kanawha City by IHG feature a restaurant that includes a breakfast menu?

Holiday Inn Express Charleston-Kanawha City by IHG offers free continental breakfast each morning though there is no restaurant.

Will Holiday Inn Express Charleston-Kanawha City by IHG allow pets to stay free of charge?

Although they can't stay for free, cats and dogs are welcome at Holiday Inn Express Charleston-Kanawha City by IHG for a fee of USD 30.00 per pet, per night.

Are there connecting rooms at Holiday Inn Express Charleston-Kanawha City by IHG?

No, this hotel doesn't feature connecting guestrooms.

How far is the airport from Holiday Inn Express Charleston-Kanawha City by IHG?

The closest major airport to Holiday Inn Express Charleston-Kanawha City by IHG is Charleston, WV (CRW-Yeager), which is 6.8 mi away (13 minutes by car).

Are there rooms with balconies that I can book at Holiday Inn Express Charleston-Kanawha City by IHG?

No, there aren't any guestrooms with balconies at Holiday Inn Express Charleston-Kanawha City by IHG.

Reviews

Holiday Inn Express Charleston-Kanawha City by IHG Reviews

7.8

Good

8.0/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness
Rating 10 - Excellent. 246 out of 618 reviews
Rating 8 - Good. 173 out of 618 reviews
Rating 6 - Okay. 99 out of 618 reviews
Rating 4 - Poor. 59 out of 618 reviews
Rating 2 - Terrible. 41 out of 618 reviews

Reviews

2/10 Terrible

Kristina

Traveled with family
Disliked: Cleanliness, amenities
Checked in, the first room, the toilet was broken. The second room had bedbugs, literally crawling on the bedspread. The gentleman at the desk was very nice and very helpful but canceled the reservation to go to another hotel.
Stayed 1 night in Oct 2025

10/10 Excellent

lisa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very friendly.

I was a single but our group was there to attend a funeral. The staff was very accommodating for family to come back and socialize. Everyone was friendly even the maids. Breakfast was hot and had plenty.
Stayed 2 nights in Aug 2025

4/10 Poor

Daniel

Traveled with family and small children, Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked this hotel because it was one of the few in the area that had a room that would accommodate 6 people (my wife and I and 4 small kids). The room felt very unfinished and neglected. There was a picture missing from the wall, a hole in the door, and cobwebs on the lamp. It did not feel like we were in a hotel but like we were in a room that was built inside a warehouse. Even the lights flickered after they had been on for around 30 seconds. Even though I booked ahead on Expedia the check-in process was extremely slow and it was not a busy time (we arrived around 12:30am). The breakfast was decent and that area was clean and modern.
Dirty lamp
Holes on door
Another hole on bathroom door
Dirty door handle
Stayed 1 night in Aug 2025

10/10 Excellent

Jean

Stayed 1 night in Aug 2025

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities

Roar

Roar of highway was deafening
Stayed 1 night in Aug 2025

6/10 Okay

Parris

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

4/10 Poor

Bobbie Jo

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Short staffed, dirty rooms
Clean under the pull out!!!
Stayed 1 night in Aug 2025

8/10 Good

Kayla, Pageland

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only negative i have is the chemical smell from the pool. Other than that it was great
Stayed 2 nights in Aug 2025

10/10 Excellent

Lauren

Stayed 1 night in Aug 2025

10/10 Excellent

Sarah

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean bed was comfortable front desk was very friendly.
Stayed 1 night in Aug 2025

8/10 Good

Kelley

Traveled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Boarded up restaurants in the area. Texas Roadhouse and another steak house just up the road were boarded up. Some of the rooms in the back of the hotel over look the underside of a freeway overpass with graffiti that looked like it was frequented by homeless or druggies. I never felt unsafe though. The pool was closed and the pancake maker was broken. Both of which were advertised but unavailable and this angered another family staying there. We didn't care, though. I left behind in our room a sound machine that nobody seemed to be able to find even though nobody stayed in the room after us. Staff were very friendly but all the little things add up and I wouldn't go back.
Stayed 1 night in Jul 2025

2/10 Terrible

Sangam

Traveled with family and small children, Traveled with partner
Disliked: Amenities, property conditions & facilities
Front desk was nice! We were locked in our room for 20 minutes when we walked in because the door handle was broken. Bath tub was moldy. Pool was closed. Breakfast was cold.
Stayed 1 night in Jul 2025

8/10 Good

Michael, Orlando

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
location near highway, gas stations close by nice bed and pillows
Stayed 1 night in Jul 2025

8/10 Good

Bobbi

Traveled with family
Stayed 1 night in Jul 2025

6/10 Okay

Mark

Stayed 1 night in Jun 2025

10/10 Excellent

Juan

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stay here was the best part of our vacation.
Stayed 1 night in Jul 2025

10/10 Excellent

Krystle

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Could hear footsteps above us all night

The parking area was small and seemed shared with another hotel. Construction was going on it seemed like. The room was clean and the lady that checked us in was helpful and friendly. The noise level was kind of louder than use to for hotels. We didn’t really hear anything from halls much but the room above us I guess a kid was running around at night and we could hear it all. Overall the room was spacious and nice.
Stayed 1 night in Jun 2025

8/10 Good

Lynn

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Convenient location.
Stayed 1 night in Jun 2025

6/10 Okay

Antonio

Good overall
Stayed 1 night in Jun 2025

4/10 Poor

Michael

Traveled with family
3 of us traveling. Had reserved 2 Queen-bed room. Got to room and it was not cleaned since prior guest. Could then only get room with 1 bed and couch-hide-a-bed (which was not good). Bathroom floor had little pieces of 'dirt'. Bed was too soft for me. We were on I-77 side of building and it was noisy all night.
Stayed 1 night in Jun 2025

2/10 Terrible

John

Disliked: Cleanliness, amenities
Room smells bad
Stayed 1 night in Jun 2025

2/10 Terrible

Douglas

Disliked: Cleanliness, property conditions & facilities
I would never recommend or stay there again. Trucks Jake-braking all night long on 77/64 Interstate. Bugs are everywhere! Beetles in the bathroom! Fruit flies and ants everywhere in dining room for breakfast! I would never recommend anyone stay here again!
Stayed 1 night in Jun 2025

10/10 Excellent

Sara

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
N/a
Stayed 1 night in May 2025

10/10 Excellent

renata

Stayed 1 night in May 2025

10/10 Excellent

Clarence

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

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