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Holiday Inn Express Charleston-Kanawha City by IHG

2.5 star property

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Photo gallery for Holiday Inn Express Charleston-Kanawha City by IHG

Free daily continental breakfast
Desk, laptop workspace, iron/ironing board, free WiFi
Room amenity
Indoor pool, open 5 AM to 11 PM, sun loungers
Reception

Reviews

7.8 out of 10
Good

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
107 Alex Ln, Charleston, WV, 25304
  • Place, Kanawha Mall Shopping Center
    ‪15 min walk‬
  • Place, 57th St Park
    ‪17 min walk‬
  • Place, Highland Hospital
    ‪18 min walk‬
  • Airport, Charleston, WV (CRW-Yeager)
    ‪9 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Accessible (Roll-In Shower)

Room amenity

Standard Room, 2 Queen Beds, Accessible (Roll-In Shower)

9.4 out of 10
Exceptional
(6 reviews)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Roll-In Shower)

Room amenity

Standard Room, 1 King Bed, Accessible (Roll-In Shower)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Room amenity

Standard Room, 1 King Bed

10.0 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room

Room amenity

Standard Room

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed

View all photos for Suite, 1 King Bed, Accessible, Non Smoking (Communications)

Room amenity

Suite, 1 King Bed, Accessible, Non Smoking (Communications)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds

Desk, laptop workspace, iron/ironing board, free WiFi

Suite, 2 Queen Beds

8.8 out of 10
Excellent
(5 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed

Desk, laptop workspace, iron/ironing board, free WiFi

Suite, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Accessible Bathtub (Accessible Tub)

Desk, laptop workspace, iron/ironing board, free WiFi

Suite, 2 Queen Beds, Accessible Bathtub (Accessible Tub)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible, Non Smoking

Desk, laptop workspace, iron/ironing board, free WiFi

Suite, 1 King Bed, Accessible, Non Smoking

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Accessible, Non Smoking

Desk, laptop workspace, iron/ironing board, free WiFi

Suite, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

About the neighborhood

Charleston

Located in Kanawha City, Holiday Inn Express Charleston-Kanawha City by IHG is within a 10-minute drive of popular attractions such as University of Charleston and West Virginia State Capitol Building. This 67-room hotel welcomes guests with free breakfast and conveniences like an indoor pool and free in-room WiFi.

What's nearby

  • Kanawha Landing - 14 min walk - 0.8 miles
  • The Shops at Kanawha - 14 min walk - 0.8 miles
  • Kanawha Mall Shopping Center - 15 min walk - 0.9 miles
  • 57th St Park - 17 min walk - 0.9 miles
  • Highland Hospital - 18 min walk - 1.0 mile

Getting around

  • Charleston Station - 14 min drive
  • Charleston, WV (CRW-Yeager) - 13 min drive

Restaurants

  • ‪Little Caesars Pizza - ‬18 min walk
  • ‪China Buffet - ‬16 min walk
  • ‪McDonald's - ‬5 min walk
  • ‪Shell - ‬4 min drive
  • ‪Cracker Barrel - ‬16 min walk

About this property

Holiday Inn Express Charleston-Kanawha City by IHG

At Holiday Inn Express Charleston-Kanawha City by IHG, guests enjoy features like an indoor pool, a gym, and free WiFi in public areas. There's free parking if you drive. The 24-hour front desk has staff standing by to help with dry cleaning/laundry and securing valuables. Additional amenities include a business center, free newspapers, and laundry facilities.
Guests can expect to find free WiFi and flat-screen TVs with cable channels. Other amenities include sitting areas, refrigerators, and microwaves.
Recreational amenities at the hotel include an indoor pool and a fitness center.

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8.4 out of 10, Very Good, 1,006 reviews
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The price is $81
Apr 2 - Apr 3
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 9:00 AM

Things to do

  • Gym
  • Indoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center

Outdoors

  • In the mountains
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in hallways
  • Handrails in stairways
  • Pool hoist on site
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchairs on site

More

  • 3 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 30.00 per pet, per night
  • Dogs and cats only
  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: USD 30.00 per pet, per night
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
  • Check-in: 3:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Additional information about polices, regulations, and more:

  • Pool access available from 5 AM to 11 PM.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Charleston South
Holiday Inn Express Hotel Charleston South
Holiday Inn Express Charleston South Hotel
Holiday Inn Express Charleston-Kanawha City Hotel
Charleston Holiday Inn
Holiday Inn Charleston
Holiday Inn Express Charleston (Us 17 & i-526) Hotel Charleston
Holiday Inn Express Charleston (Us 17 And i-526)

Frequently asked questions

Are free cancellation options available at Holiday Inn Express Charleston-Kanawha City by IHG?

Holiday Inn Express Charleston-Kanawha City by IHG provides free cancellation on select room rates. To learn more, look at the cancellation policy on Orbitz.

How much does it cost to stay at Holiday Inn Express Charleston-Kanawha City by IHG?

As of Mar 5, 2026, prices found for a 1-night stay for 2 adults at Holiday Inn Express Charleston-Kanawha City by IHG on Mar 15, 2026 start from $113, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see within easy reach of Holiday Inn Express Charleston-Kanawha City by IHG?

This hotel is situated in Kanawha City within a short 15-minute walk of Kanawha Landing and also 16 minutes on foot from Kanawha Mall Shopping Center. You'll also find The Shops at Kanawha and 57th St Park less than a mile away.

Is there parking available at Holiday Inn Express Charleston-Kanawha City by IHG?

Yes, self parking is offered for free at the hotel. Accessible parking is also available for guests.

Does Holiday Inn Express Charleston-Kanawha City by IHG have a casino?

No, Holiday Inn Express Charleston-Kanawha City by IHG doesn't have a casino.

Will I find an indoor pool at Holiday Inn Express Charleston-Kanawha City by IHG?

Yes, this hotel has an indoor pool. Guests have pool access between 5 AM and 11 PM.

What will couples enjoy most about a stay at Holiday Inn Express Charleston-Kanawha City by IHG?

Couples will appreciate amenities like an indoor pool, free breakfast, and a 24-hour front desk at this hotel.

Are there hot tubs at Holiday Inn Express Charleston-Kanawha City by IHG?

No, this hotel doesn't have a spa tub.

Does Holiday Inn Express Charleston-Kanawha City by IHG feature a restaurant that includes a breakfast menu?

Holiday Inn Express Charleston-Kanawha City by IHG offers free continental breakfast each morning though there is no restaurant.

Will Holiday Inn Express Charleston-Kanawha City by IHG allow pets to stay free of charge?

Although they can't stay for free, cats and dogs are welcome at Holiday Inn Express Charleston-Kanawha City by IHG for a fee of USD 30.00 per pet, per night.

Are there connecting rooms at Holiday Inn Express Charleston-Kanawha City by IHG?

No, there aren't connecting guestrooms at this hotel.

How far is the airport from Holiday Inn Express Charleston-Kanawha City by IHG?

The closest major airport to Holiday Inn Express Charleston-Kanawha City by IHG is Charleston, WV (CRW-Yeager), which is 6.8 mi away (13 minutes by car).

Are there rooms with balconies at Holiday Inn Express Charleston-Kanawha City by IHG?

No, you won't find guestrooms with balconies at Holiday Inn Express Charleston-Kanawha City by IHG.

Holiday Inn Express Charleston-Kanawha City by IHG Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 255 out of 636 reviews
Rating 8 - Good. 177 out of 636 reviews
Rating 6 - Okay. 102 out of 636 reviews
Rating 4 - Poor. 60 out of 636 reviews
Rating 2 - Terrible. 42 out of 636 reviews

8.0/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Crystal

Liked: Cleanliness, staff & service, amenities
Great, clean and friendly staff
Stayed 1 night in Nov 2025

10/10 Excellent

Sally

Liked: Cleanliness, amenities, property conditions & facilities
Room was very clean and equipped with everything I needed. Staff was super friendly.
Stayed 1 night in Dec 2025

8/10 Good

Suzanne

Liked: Amenities, property conditions & facilities
Room was ok. Staff was friendly
Stayed 1 night in Nov 2025

6/10 Okay

Deborah

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Nov 2025

10/10 Excellent

Hillary

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and clean room. Front staff was kind and friendly
Stayed 1 night in Nov 2025

6/10 Okay

Amanda

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Very noisy in freeway side, no smoke detector attached to wires, no drain in bathtub so wasn’t able to shower. Pancake machine wasn’t working. The staff were very kind and friendly, the room and facilities were clean. Easy walk to IHOP.
Stayed 1 night in Oct 2025

8/10 Good

Sheri

Traveled with family
Liked: Cleanliness, staff & service, amenities
Staff was very courteous. Breakfast decent graceful for free waters.
Stayed 1 night in Nov 2025

8/10 Good

Frank

Stayed 1 night in Nov 2025

10/10 Excellent

Lloyd

Traveled with family
Liked: Cleanliness, staff & service, amenities
Yes
Stayed 1 night in Oct 2025

6/10 Okay

Aaron

Business traveler
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort

No no no

Shower head was moldy and there was stuff left in the fridge. Walls are way too thin, could hear people talking all night……very annoying
Stayed 2 nights in Oct 2025

10/10 Excellent

Amy

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Charles

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

2/10 Terrible

Kristina

Traveled with family
Disliked: Cleanliness, amenities
Checked in, the first room, the toilet was broken. The second room had bedbugs, literally crawling on the bedspread. The gentleman at the desk was very nice and very helpful but canceled the reservation to go to another hotel.
Stayed 1 night in Oct 2025

10/10 Excellent

Barry

Stayed 1 night in Oct 2025

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel
Stayed 1 night in Oct 2025

10/10 Excellent

Debby

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was good - good selection
Stayed 1 night in Sep 2025

8/10 Good

Kenton, Sanford

Liked: Cleanliness, property conditions & facilities
Good
Stayed 1 night in Sep 2025

8/10 Good

Danny

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
room comfortable but rather dark….staff very nice, breakfast very good, fitness center great…nearby resturant, Bob Evans has excellent home made food…
Stayed 1 night in Sep 2025

10/10 Excellent

Derek

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities
This was a last minute stop for us and it was great! The room was clean, the bed was comfy, the shower was hot. Breakfast had a good variety of options. It was right off the interstate. The only con was that it was noisy because of the convenient location. But we travel with a sound machine so it wasn’t a huge deal. Clean, comfy, and convenient.
Stayed 1 night in Sep 2025

8/10 Good

Devin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Alberto

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel, very good, clean and new, very good breakfast and indoor pool
Stayed 1 night in Sep 2025

10/10 Excellent

Leonard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice people clean safe
Stayed 1 night in Aug 2025

4/10 Poor

Dani

Traveled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Sheets were moist/wet, AC ran off and on all night and shower was running/dripping all night
Stayed 1 night in Sep 2025

10/10 Excellent

lisa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very friendly.

I was a single but our group was there to attend a funeral. The staff was very accommodating for family to come back and socialize. Everyone was friendly even the maids. Breakfast was hot and had plenty.
Stayed 2 nights in Aug 2025

4/10 Poor

Daniel

Traveled with family and small children, Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked this hotel because it was one of the few in the area that had a room that would accommodate 6 people (my wife and I and 4 small kids). The room felt very unfinished and neglected. There was a picture missing from the wall, a hole in the door, and cobwebs on the lamp. It did not feel like we were in a hotel but like we were in a room that was built inside a warehouse. Even the lights flickered after they had been on for around 30 seconds. Even though I booked ahead on Expedia the check-in process was extremely slow and it was not a busy time (we arrived around 12:30am). The breakfast was decent and that area was clean and modern.
Dirty lamp
Holes on door
Another hole on bathroom door
Dirty door handle
Stayed 1 night in Aug 2025

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