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Red Roof Inn Charleston - Kanawha City

2.0 out of 5.0

Recent guest reviews

The room I was placed in was a clean room that smelt nice and appeared to be freshly clean. On my second night, while at the desk, I saw three little bugs that was a little bigger than a gnat. I smashed them and went on with my work. 10 mins later, I found a giant cockroach! I called the desk and was placed in a second room. This room looked like it missed the renovations with water stains and ceiling pieces on the floor. The room looked terrible. I would not recommend staying here!

Only stayed for one night. It was a very comfortable stay. I didn't find a fridge and/or microwave in the room though. Despite that I would stay there again if given the chance.

Put in a "non smoking" room w/ ashes in sink, smoke alarm laying on desk. Truck sideswiped in dark parking area w/no cameras. Staff didn't care. Place is a dump

Just stayed for one night, but I had stayed here a couple a months ago. It was very clean, recently remodeled, the wifi was excellent, just an overall good stay.

Have stayed many times, nicer than days inn.. but them loosing my cancellation and charging my account left a bad taste I my mouth

This hotel is nice for travelers passing through. The room was clean, spacious, and comfortable. The hotel is located in an area that seemed sketchy, but the hotel itself was safe.

Great stay and easy on and off I-64. Dog friendly at no additional charge.

Great location south of downtown easy on and of 64. Pet friendly for larger dogs at no extra charge.

There were people hanging around the motel bumming money, in tha back where my room was there were prostitutes working out of the rooms over me the traffic in and out of room was incredible. I ended up leaving in the middle of the night. One of the customers of the girls upstairs knocked on my door asking for money for gas he spent all his money up stairs. This had to be the worst place I have ever stayed.

The staff and cost were the best things. But the location feels unsafe at night, everything was worn out and in desperate need of replacing and we won't be returning. The bathroom was poorly cleaned, it appeared a dog had tried to gnaw its way out of the bathroom, and we only got 2 towels for a double room.

Spent one night here. It was quiet and clean. Close to where we needed to be that evening and the next morning. Some chain restaurants nearby. No complaints. If we return to Charleston, we would probably stay here again.

A lot of Contract Workers here and are up all night Loud and didn't care people were trying to sleep. Looked like a lot of unsavory charachters stay here and have people coming and banging on doors at all hous of the night

The only problem I had with the motel was my room was on 2nd floor and I have had knee surgery and there was no elevator just stairs. But the room was immaculate and very good for the price. The motel 6 I stayed in in Findlay OH was the Roach motel! This was a very nice motel compared to it!

Staff was very friendly. The only reason I am giving a 2 for value is because I found out cheaper if booked directly with hotel.

The bathroom could have been cleaned better (there were questionable hairs on the floor & the toilet didn't look like it was cleaned after the previous guest). The rest of the room was clean, though. Staff was pleasant & helpful. Overall, not bad for the price and I would stay there again.

Inexpensive hotel but worth it. Better than a motel but not 4 or 5 star. Not bad for a short stay.

It's newly renovated rooms were clean and nice. It was just perfect for my one night stay. All room are smoke free and had a fridge and microwave.

We stayed for one night, on our way through Charleston. I appreciated the renovated room, and the modern updates. However, the sheets had some questionable marks on them. We left to eat, and upon our return, called the front desk for some fresh sheets. The night time front desk attendant refused to send fresh ones. He even went so far as to state that if I so desired new sheets, someone would be fired. Rather than being responsible for someone losing their job, we were forced to sleep on a layer of rough towels. Next time, we will be paying extra for a nicer hotel.

The rooms are in fact updated. The size if the room is pretty decent. The beds were a bit springy, but clean. The room over all was clean and updated. Nice fridge, microwave, and flat screen tv. The area was a bit shady, the people that stayed there that is. If you need a place to crash for the night, this place will do for the money.

Just at the start of the West Virginia turnpike, the Red Roof Inn is a welcome place to stop after long airline flights of 25 hours coming from Manila, Philippines,. Employees are exceptional and understanding of weary travelers.

Room options

Superior Room, 1 King Bed, Non Smoking

King 1 | Sleeps 2

Deluxe Room, 2 Double Beds

Full 2 | Sleeps 4

Guest reviews for Red Roof Inn Charleston - Kanawha City

Everyone (9) Couples (15) Business (6) Family (10) Friends (1) Other (4)
2

bug!

Everyone

The room I was placed in was a clean room that smelt nice and appeared to be freshly clean. On my second night, while at the desk, I saw three little bugs that was a little bigger than a gnat. I smashed them and went on with my work. 10 mins later, I found a giant cockroach! I called the desk and was placed in a second room. This room looked like it missed the renovations with water stains and ceiling pieces on the floor. The room looked terrible. I would not recommend staying here!

By , from Virginia on Oct 24, 2017

4
Everyone

Only stayed for one night. It was a very comfortable stay. I didn't find a fridge and/or microwave in the room though. Despite that I would stay there again if given the chance.

By on Apr 24, 2017

1

run away...

Everyone

Put in a "non smoking" room w/ ashes in sink, smoke alarm laying on desk. Truck sideswiped in dark parking area w/no cameras. Staff didn't care. Place is a dump

By on Mar 15, 2017

4
Everyone

Just stayed for one night, but I had stayed here a couple a months ago. It was very clean, recently remodeled, the wifi was excellent, just an overall good stay.

By on Dec 18, 2016

3

i cancelled early in the week and was still charge

Everyone

Have stayed many times, nicer than days inn.. but them loosing my cancellation and charging my account left a bad taste I my mouth

By , from Charleston WV on Dec 12, 2016

4

great hotel

Everyone

This hotel is nice for travelers passing through. The room was clean, spacious, and comfortable. The hotel is located in an area that seemed sketchy, but the hotel itself was safe.

By on Oct 10, 2016

4

great stay

Everyone

Great stay and easy on and off I-64. Dog friendly at no additional charge.

By on Sep 21, 2016

4
Everyone

Great location south of downtown easy on and of 64. Pet friendly for larger dogs at no extra charge.

By , from kalamazoo, mi on Sep 13, 2016

1

horrible

Everyone

There were people hanging around the motel bumming money, in tha back where my room was there were prostitutes working out of the rooms over me the traffic in and out of room was incredible. I ended up leaving in the middle of the night. One of the customers of the girls upstairs knocked on my door asking for money for gas he spent all his money up stairs. This had to be the worst place I have ever stayed.

By , from pa on Sep 7, 2016

2

not great

Families

The staff and cost were the best things. But the location feels unsafe at night, everything was worn out and in desperate need of replacing and we won't be returning. The bathroom was poorly cleaned, it appeared a dog had tried to gnaw its way out of the bathroom, and we only got 2 towels for a double room.

By on Nov 30, 2015