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Recent guest reviews

Room was dirty, throw up on bed skirt. Switched to another room. Second room was OK still had dirt on the walls and stains in the bathroom.

Noise all night from the big heating unit right under our window. Couldn't sleep all night with that droning sound. Sn awful night.

Only major issue was not being properly informed that there was a 12 dollar charge per day for using their parking deck. It is not in their information online, was not communicated by their desk staff on arrival. On checkout we were informed of the charge by clerk pointing to the wall which had posted a framed notice ,about seven feet above the floor, on the wall . In addition the tub would not water due to a broken stopper and the trim was peeling off of the desk.

Hanna at the desk and Gina the driver were outstanding. Facility is nice and clean with lots of space. Rooms large and comfortable. Our room even had a great view of the river

Right on the waterfront. Great for a day train trip.

The view was fantastic! My room was clean, however another member of our group had ants in the room.

The front desk staff was not very helpful. There was not enough handicap parking and made it very difficult to get my mother in law inside. The rooms were overall clean. The tub did not drain, fridge did not work, and none of the outlets in the room worked. Luckily we were only there for one night. I will say that the bed was comfortable and the view of the river was nice.

The hotel is across from the river in the downtown section. The room, lobby, et. al. were very pleasing. Breakfast in the restaurant was excellent and quite reasonably priced. For our evening meal, we walked a couple of blocks to an interesting Burrito restaurant. All in all, a splendid place to stay.

Incredibly friendly and accommodating staff, we thoroughly enjoyed our stay.

A debacle ensued when several parties for a wedding

Really enjoyed our brief stay. Staff was terrific! The view from our room was very nice and the room itself was comfortable; a little dusty in places but overall great. An extremely good bargain for the money too!

I had a few issues with the treatment and assumptions from the hotel morning front desk that was slightly disturbing.

Kanawha Blvd E Charleston WV

Hotel highlights

  • Walking distance to Charleston Town Center and Charleston Civic Center
  • Free WiFi in rooms and public areas
  • Onsite dining
  • Free airport shuttle

Four Points by Sheraton Charleston places you within a 10-minute stroll of popular attractions such as Charleston Town Center and Charleston Civic Center. This 176-room, 3-star hotel has a restaurant along with conveniences like an indoor pool and free in-room WiFi.


Dining

Enjoy a bite to eat at the hotel's restaurant, or relax with a drink at the bar/lounge. Order from room service to satisfy your hunger without leaving your room. Cooked-to-order breakfast is offered for a fee each morning from 6:30 AM to 11 AM.


Rooms

The 176 rooms have an array of amenities, including coffee makers, free newspapers, and free bottled water. Guests can expect free WiFi and 42-inch flat-screen TVs. Bathrooms offer hair dryers and free toiletries. Other standard amenities include ironing boards and desks.


Property features

Guests of Four Points by Sheraton Charleston have access to an indoor pool, a fitness center, and free WiFi in public areas. If you drive, self parking is USD 12.00 per night, or you can take advantage of the free airport shuttle (available 24 hours). The 24-hour front desk has multilingual staff ready to help secure valuables, and answer any questions about the area. Additional amenities include a business center, coffee/tea in a common area, and express check-out.

Room options

Room, 2 Double Beds, Non Smoking

2 Double Beds | Sleeps 4

Room, 1 King Bed, Non Smoking

1 King Bed | Sleeps 3

Suite, 1 Bedroom, Non Smoking

1 King Bed | Sleeps 3

Suite, 1 Bedroom, Non Smoking

2 Double Beds | Sleeps 5

Guest reviews for Four Points by Sheraton Charleston

Everyone (24) Couples (6) Business (1) Family (6) Other (2)
4
Everyone

By on Feb 22, 2021

3
Family

Room was dirty, throw up on bed skirt. Switched to another room. Second room was OK still had dirt on the walls and stains in the bathroom.

By , from Garner nc on Dec 6, 2020

4
Everyone

By on Mar 3, 2020

4
Everyone

By on Dec 14, 2019

2
Partner Couples

Noise all night from the big heating unit right under our window. Couldn't sleep all night with that droning sound. Sn awful night.

By on Nov 12, 2019

3
Partner Couples

Only major issue was not being properly informed that there was a 12 dollar charge per day for using their parking deck. It is not in their information online, was not communicated by their desk staff on arrival. On checkout we were informed of the charge by clerk pointing to the wall which had posted a framed notice ,about seven feet above the floor, on the wall . In addition the tub would not water due to a broken stopper and the trim was peeling off of the desk.

By on Oct 28, 2019

5
Partner Couples

Hanna at the desk and Gina the driver were outstanding. Facility is nice and clean with lots of space. Rooms large and comfortable. Our room even had a great view of the river

By on Oct 17, 2019

5
Everyone

Right on the waterfront. Great for a day train trip.

By on Oct 16, 2019

4
Friends Family

The view was fantastic! My room was clean, however another member of our group had ants in the room.

By on Aug 26, 2019

5
Everyone

By on Aug 22, 2019

Four Points by Sheraton Charleston

600 Kanawha Blvd E, Charleston, WV 25301
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