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Recent guest reviews

Very friendly and efficient staff, hotel is conveniently located, and the buttermilk fried chicken at the restaurant is really excellent!

The rooms were clean and the staff was welcoming. I would recommend staying here.

No refrigerator in room. Dated property. Very nice staff

Great hotel in downtown Charleston. Mall is right across the street. Close to restaurants, sites, hospitals, etc. shuttle service was great for getting to and from the airport and around town. I would stay here again.

Thought made to order breakfast included but was not Temp in hallway on sixth floor too cold

Nice hotel right in the heart of the city within walking distance to mall and civic center.

Nice hotel and restaurant I enjoyed the stay. Staff was very pleasant. Close to mall for necessities. Across street from civic center

You can walk across the street and be at the mall or Civic Center. Room and lobby was very clean and up to date. There is a pool and open to 10 or 11 pm, but NO HOT TUB. The parking is $15 a night, which I thought was a little expensive. Most hotels include parking.

We had a great experience. The staff was great and we received a room upgrade that was fantastic!

Nice hotel, good location downtown, very handy having mall next door.

The food was terrible There is zero Taxie service in the entire town. It's a third world place.

Very nice stay except for $15 charge per day for parking and $9.99 per day for Internet service. Rooms were very clean but small.

Hotel was ok for an overnight stay. Kinda dark throughout. Restaurant ok...service slow...good ok...pricey.

I booked this hotel while stopped at the rest stop on the Virginia/West Virginia line. The hotel staff was very friendly and accommodating. The room was just so-so. Nothing out of the ordinary. it was fairly expensive but was in a decent location.

Hotel was great overall. Very clean, and close to amenities. Only negative was that pillows were not very supportive and were flat.

Overall was ok, but I had trouble getting my room warm. I set the thermostat to 80 degrees F, but there was still a cold draft blowing thru the room the whole time that I was there.

I was not as impressed as I had hoped. The hotel has been renovated but still lacks the class of a newer building. Staff was friendly. Parking was $12 overnight in the on-site garage.

My husband and I loved having the mall accessible directly across the street. We had a lovely day in Charleston, enjoyed hotel amenities, then drove a short distance to the airport the next morning to pick up family flying into the area.

Great location in downtown charleston, close to civic center and mall!

Beautiful hotel with beautiful rooms. Large price tag though. Don't get me wrong, for overall intents and purpose this is the nicest hotel in Charleston so you should expect to pay a little more. However while the furnishings and bedding is nice it is not as good as the Hampton Inn. It does have a bar but closes at midnight on a Saturday night?! Stay here to impress but not for best overall value.

Lee St E Charleston WV

Hotel highlights

  • Walking distance to Charleston Civic Center and Charleston Town Center
  • Onsite dining
  • Free airport shuttle
  • Indoor pool

Charleston Civic Center is within a 5-minute walk of Charleston Marriott Town Center while other popular sites like Charleston Town Center are within a 15-minute stroll. This 352-room, 3.5-star hotel has an indoor pool along with a 24-hour fitness center and a free airport shuttle.


Dining

Sit down for a leisurely bite to eat at the onsite restaurant, or enjoy a drink at the bar/lounge. Savor a meal from the privacy of your room with room service, or get a pick-me-up at the coffee shop/café. For your convenience, a buffet breakfast is served for a fee on weekdays from 6:30 AM to 11 AM and on weekends from 7 AM to 11 AM.


Rooms

All 352 air-conditioned rooms feature coffee makers, free newspapers, and safes. 27-inch TVs come with cable channels and pay movies, and guests can stay connected with WiFi and wired Internet. Beds sport premium bedding and pillow menus, and bathrooms offer deep soaking tubs, hair dryers, and free toiletries. Phones, ironing boards, and desks are other standard amenities.


Property features

Charleston Marriott Town Center features an indoor pool, a 24-hour fitness center, and conference space. If you drive, self parking is USD 15.00 per day, or you can take advantage of the free airport shuttle (available on request). Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, concierge services, and luggage storage. Additional amenities include a 24-hour business center, express check-in, and express check-out.

Room options

Concierge Room, Room, 1 King Bed, Non Smoking

1 King Bed | Sleeps 3

Suite, 1 King Bed, Non Smoking

1 King Bed | Sleeps 3

Suite, 1 Bedroom, Non Smoking

1 Double Bed | Sleeps 3

Room, 2 Double Beds, Non Smoking

2 Double Beds | Sleeps 5

Guest reviews for Charleston Marriott Town Center

Everyone (9) Business (5) Couples (9) Family (10) Other (6) Friends (2)
5
Everyone

Very friendly and efficient staff, hotel is conveniently located, and the buttermilk fried chicken at the restaurant is really excellent!

By on Oct 28, 2019

4
Partner Couples

The rooms were clean and the staff was welcoming. I would recommend staying here.

By , from Columbus, OH on May 29, 2019

4
Family

No refrigerator in room. Dated property. Very nice staff

By on Apr 8, 2019

5
Everyone

Great hotel in downtown Charleston. Mall is right across the street. Close to restaurants, sites, hospitals, etc. shuttle service was great for getting to and from the airport and around town. I would stay here again.

By on Dec 2, 2018

3
Everyone

Thought made to order breakfast included but was not Temp in hallway on sixth floor too cold

By on Sep 10, 2018

Review comment responded on Oct 1, 2018

Thank you for your feedback. We unfortunately do not offer complimentary breakfast but offer a lot of packages when booking that include things such as parking, breakfast and wifi. We hope to serve you on your next trip to Charleston!

4
Everyone

Nice hotel right in the heart of the city within walking distance to mall and civic center.

By on Jul 17, 2018

4

close to airport and city attractions

Everyone

Nice hotel and restaurant I enjoyed the stay. Staff was very pleasant. Close to mall for necessities. Across street from civic center

By , from West Virginia on Jan 1, 2018

5

very convenient for shopping and events!

Everyone

You can walk across the street and be at the mall or Civic Center. Room and lobby was very clean and up to date. There is a pool and open to 10 or 11 pm, but NO HOT TUB. The parking is $15 a night, which I thought was a little expensive. Most hotels include parking.

By , from virginia beach, VA on Aug 23, 2017

5

great

Everyone

We had a great experience. The staff was great and we received a room upgrade that was fantastic!

By , from Nebraska on Nov 22, 2016

4

conveniently located downtown w mall

Everyone

Nice hotel, good location downtown, very handy having mall next door.

By , from tampa on Oct 17, 2016

Charleston Marriott Town Center

200 Lee St E, Charleston, WV 25301
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